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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 103

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S
Sonycheema Bhindrawala
from Sunam, Punjab
Feb 13, 2017
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Address: Sangrur, Punjab, 148028
Website: www.Onlineclues.com

My order no. CIN794087 and CIN794056 . please cancel these two orders . I have not sufficient money to buy this product.other problem is that i dont like the colours of these products. Please cancel and inform me soon . I will wait your reply . Sorry for unconvienence .
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    Paltu Halder
    from Moradabad, Uttar Pradesh
    Feb 13, 2017
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    Address: Kolkata, West Bengal, 700125

    The product is totally different... This product is very bad quality
    Feb 13, 2017
    Updated by Paltu Halder     The product is totally different... This product is very bad quality

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      B
      bhogiteda
      from Lucknow, Uttar Pradesh
      Feb 12, 2017
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      Address: Betul, Madhya Pradesh, 460001

      I want to cancel the order because I choose wrong product.
      My order no is CIN795016
      +1 photos
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        H
        harimech
        from Coimbatore, Tamil Nadu
        Feb 12, 2017
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        Address: Salem, Tamil Nadu, 636015
        Website: online clues. com

        Product quality low and damage
        +1 photos
        Feb 12, 2017
        Updated by harimech         Product quality low and damage

        Feb 12, 2017
        Updated by harimech         Product quality low and damage
        Feb 12, 2017
        Updated by harimech         Product quality low and damage
        Feb 12, 2017
        Updated by harimech         Product quality low and damage

        Feb 12, 2017
        Updated by harimech         Return money
        View replies
        Hi team,
        I need to return the combo of 3 jeans order that i received on 3rd jan 2017 due to bad quality of product. Kindly arrange return moment ASAP.
        Order number:CIN759278
        Regards,
        Sneha
        Reply
        My order id is CIN64060 and i have raised a complaint but i have neither received a message nor mail. And your customer care numbers are always busy.
        Reply
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          C
          chiny345
          from Chennai, Tamil Nadu
          Feb 12, 2017
          Resolved
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          Resolved

          Address: 600017
          Website: Onlineclues.con

          I order 5 combo shirts . delivered on 8 th febraury...totallt different colour showed on the site. From friday onwards i am calling they customer care is bot pickuping the phone and not responding the mails... What cani do now the below pic shirts was delivered to me...what i order was shirts also i am displying the photo...
          +2 photos
          Apr 1, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Feb 11, 2017
          Updated by chiny345           My order id was 778797 febrauary 8th i got delivered my product...when i open the product it is the different product delivered to me.onlineclues is not responding for my mails and not lifting the phone call fraud company wrost
          Feb 12, 2017
          Updated by chiny345           08/02/2017 delivered the 5 shirts combo... Totalli diffrent colours deliver to me...fron friday onwards i am calling the customer care onlineclues . They are not responding not giving reply for the mails also...below pics give a clear idea what i ordet what i deluvered
          Verified Support
          Feb 24, 2017
          OnlineClues Customer Care's response           Dear Sir,
          Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
          Thanks & Regards
          Onlineclues Team
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            T
            tkyuva
            from Chennai, Tamil Nadu
            Feb 11, 2017
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            Address: 600078
            Website: Www.onlineclues.com

            Please cancel my order as i have submitted twice by mistake

            Order number: cin791157

            Username:[protected]@gmail.com

            Thanks
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              A
              Amit shing
              from Mumbai, Maharashtra
              Feb 11, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400 708
              Website: www.onlineclues.com

              I order shirt form onlineclues but they are sent me worng shirt which are not selected by me and iam continues try to contact customer care but no response form onlineclues. So please suggest me what i can do for return my money back.

              Please do the needful.

              Asap your reply is appreciate.

              Regards : Nitin Soni
              Email : [protected]@rediffmail.com
              +1 photos
              Mar 20, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              OnlineClues Customer Care's response               Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                R
                Ravi Dodeja
                from Vadodara, Gujarat
                Feb 11, 2017
                Resolved
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                Resolved

                Address: Hisar, Haryana, 390002

                I orderd 5 shirts for 1000+100 shiping these shirts were tottly diffrent color n 3 shirts were tottaly damage n wait .now custmer care note piking my phone n they donot replay by email no one is picking up my phone i called them so many times sometimes it is busy n when rings no one is taking.when i post review even then they withdraw it. i m totally unhappy with this cheater site
                Mar 20, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  H
                  harimech
                  from Coimbatore, Tamil Nadu
                  Feb 11, 2017
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                  Address: Salem, Tamil Nadu, 636015
                  Website: onlineclues

                  Product quality is low and damage condition
                  +1 photos
                  Feb 11, 2017
                  Updated by harimech                   Product low quality
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                    M
                    mogulla
                    from Delhi, Delhi
                    Feb 11, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110027
                    Website: onlineclues.com

                    Myself Nagaraju stays is Rajouri garden, Delhi. I placed an order for a combo of 5 shirts on Feb 8th 2017 bearing order number CIN780978. Item was delivered on feb 10th 2017. I was shocked after watching the quality of shirts, those were entirely different from the images which were actually shown in the portal. Quality is so poor and I want to cancel the order. Please cancel my order and give refund to me. I have paid Rs.1099 for the above order.

                    They have mentioned one number for customer support, I called many times on the given no. unfortunately no one ha picked the call. Contact number is [protected]. Please find the attached screen shot for the same. I have received a message from onlineclues. com. Delivery was made by some courier name. His name is Akash and his contact no. is [protected].

                    Requesting you to kindly consider my complaint and refund my money.
                    +1 photos
                    Mar 21, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 17, 2017
                    OnlineClues Customer Care's response                     Dear Customer,
                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                    Thanks & Regards,
                    Onlineclues Team
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                      A
                      Amit Mahavir Agarwal
                      Feb 11, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 401105
                      Website: onlineclues.com

                      I had ordered a combined of 5 printed shirts but its all plain shirts and totally differ from the one which I had ordered the site customer is also responding to it I tried calling serval times on the given customer care service nos but still nobody is responding to the call I had mailed also but still reply or response I think its a fraud online shopping site...[protected]@onlineclues.com
                      Apr 21, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 17, 2017
                      OnlineClues Customer Care's response                       Hello Customer,
                      Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                      Please check properly from where do you order this product as it is not our shipment
                      Other wise you have to send the picture of product so that we can confirm the order.
                      Our shipment is spark international.
                      Thanks,
                      OnlineClues team
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                        S
                        Sushil Ojha Bond
                        from Kakinada, Andhra Pradesh
                        Feb 11, 2017
                        Resolved
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                        Resolved

                        Address: Porbandar, Gujarat, 360550
                        Website: onlineclues.com

                        My name sushil ojha
                        Date of delivary: 11 February, 2017
                        product name:Branded combo of 3 pure cotton shirts
                        size:L
                        unit cost:699rupees (100 extra for shipping)
                        total amount: 799 rupees

                        Returned reasons:

                        The product is totally different... This product is very bad quality

                        I also did not receive any separate invoice...

                        Muje ye product pasand nahi hai..I don't like this product.. N quality not good n size prb..isliye muje ye T-shirt return karna hai or muje money chahiye..I'm not acpt this
                        Mar 20, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 17, 2017
                        OnlineClues Customer Care's response                         Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
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                          S
                          saran k sasi
                          from Kodungallur, Kerala
                          Feb 11, 2017
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                          Address: Ernakulam, Kerala, 683101
                          Website: ONLINECLUES

                          The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money.
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                            B
                            Bhakti Hargunani
                            from Mumbai, Maharashtra
                            Feb 11, 2017
                            Resolved
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                            Resolved

                            Website: Onlineclues

                            I ordered 3 London looks jeans on Feb 3rd and it has been delivered to me today I.e. Feb 11th. I wpuld like my product to be returned and refunded since the quality of the product is very cheap and the size given is misleading. There's also no order returning forum on the official site.
                            Name - Bhakti Hargunani
                            OID CODE- CIN771801
                            SKU CODE- LL 3Gjeans 5
                            Please resolve this issue As Soon As Possible
                            May 11, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Feb 11, 2017
                            Updated by Bhakti Hargunani                             The company also isn't picking or answering any of the calls.
                            Verified Support
                            Feb 24, 2017
                            OnlineClues Customer Care's response                             Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
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                              J
                              [email protected]
                              from Mumbai, Maharashtra
                              Feb 11, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400001
                              Website: onlineclues.com

                              I have booked branded mens five cotton casual slim fit solid shirts amounting rupees 999 + traveling charges rupees 100 total amount 1099 but we have not received the order as i booked online therefore i have to return the said order and request to send the order that i have booked online otherwise kindly return the amount. if anything find wrong in this transaction i will go to the consumer court and will get the justice.
                              so kindly do the needful as early as possible in this matter.
                              +1 photos
                              Mar 20, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Feb 11, 2017
                              Updated by [email protected]                               I have booked branded mens five cotton casual slim fit solid shirts amounting rupees 999 + traveling charges rupees 100 total amount 1099 but we have not received the order as i booked online therefore i have to return the said order and request to send the order that i have booked online otherwise kindly return the amount. if anything find wrong in this transaction i will go to the consumer court and will get the justice.
                              so kindly do the needful as early as possible in this matter.

                              Verified Support
                              Feb 17, 2017
                              OnlineClues Customer Care's response                               Hello Customer,
                              Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                              Please check properly from where do you order this product as it is not our shipment
                              Our shipment is spark international.
                              Thanks,
                              OnlineClues Team
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                                M
                                mcmahawar
                                from Delhi, Delhi
                                Feb 11, 2017
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                                Address: Jaipur, Rajasthan, 302006
                                Website: Online Clues .com

                                Mane Jo coular manga tha jisse bilkul alag hai.
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                                  C
                                  C H Antaratani
                                  from Bengaluru, Karnataka
                                  Feb 11, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bagalkot, Karnataka, 587103
                                  Website: Onlineclues.com

                                  Dear sir,

                                  I booked an order of london looks mens combo of 3 stylish pure linen shirtson dated 05/02/2017 through cod option anounted 699/-
                                  These are not fitted in size and colour is also different as per shown in the sight. Now i want replace it in large size or return my money.

                                  Order details are below mention:

                                  Chandru Antaratani

                                  Delivery address: vastrad building 9th cross vidyagiri bagalkot

                                  Zip-587203
                                  Order no :[protected]
                                  Sku code : 3 shirts linen

                                  Shipper address : spark international, 46, green park hisar, 125001 (Haryana)
                                  +1 photos
                                  Mar 24, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
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                                    B
                                    babu khilari
                                    from Pune, Maharashtra
                                    Feb 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411026
                                    Website: onlineclues.com

                                    Regarding money return, i received the call from your customer care executive, who asked me my atm card no., then cvv and then otp, from which i am little bit scared. So, please return my money by taking my account no. For which i will be greatfull to you. I await for you positive response. As we know, fraud cases gone higher. Thats why i request you.
                                    Apr 4, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    This phone call not belong to us about your ATM detail please do not provide any information like this to anyone. Please take a legal action about this fraud call.
                                    Onlineclues Team
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                                      B
                                      Bhima Bhondave
                                      from Pune, Maharashtra
                                      Feb 10, 2017
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                                      Address: Ahmednagar, Maharashtra, 414111
                                      Website: www.onlineclues.com

                                      Dear sir i have ordered combo of five premium London looks shirts of Rs 1099 this product I want to return my order because product is very different of the website shown image and quality is very poorly. I don't like this quality. I request to you refund my money and take ur product back.
                                      Thank u
                                      Regards
                                      Bhima Bhondave
                                      Ahmednagar maharashtra
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                                        S
                                        Sathish Mahadevappa
                                        from Bengaluru, Karnataka
                                        Feb 10, 2017
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                                        Address: Bangalore, Karnataka
                                        Website: Onlineclues.com

                                        I order order 5 combo shirts.. I received worng color and product is very bad. And the product is not same which I order... so plz take back this item...and plz refund my money.. and my order Id is AWB Number[protected] & Order no. CIN781637..plz return my money... plz refund my money take this back
                                        +2 photos
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