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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
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OnlineClues reviews & complaints page 106

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D
dilip karanjiya
from Raipur, Chhattisgarh
Feb 7, 2017
Resolved
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Resolved

Address: Indore, Madhya Pradesh, 452009
Website: wrong order and bad quality

Order id CIN760665 my bank a/c number [protected] ifsc code 0553832 return paisa chahiye mujhe order nhi chahiye nhi to complaints karo cm helpline and upbhokta form me
May 7, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2017
OnlineClues Customer Care's response
Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team
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    M
    mkanbu608
    from Bengaluru, Karnataka
    Feb 7, 2017
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    Address: Bangalore, Karnataka, 5600001

    I order london looks men's shirts, but i received different style and color, please kindly replacement than product .,
    +3 photos
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      D
      dr.krunal patel
      from Vadodara, Gujarat
      Feb 7, 2017
      Resolved
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      Resolved

      Address: Kheda, Gujarat, 387570
      Website: Onlineclues.com

      Hello sir mene shirt order kiye the magar yaha mere pas different colour k shirt aa gaye hai plz exchange or return my product mene first time aisa dekha hai jo mene product select ki thi uske badle different colour aa gaya flipkart ya amazone pe aisa nahi hota ...plz replace or exchange my product and logo ko ullu mat banao aise different product deke...
      +1 photos
      Mar 20, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Feb 17, 2017
      OnlineClues Customer Care's response
      Dear Customer,

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

      Thanks & Regards,
      Onlineclues Team
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        N
        nilesh dhanvijay
        from Pune, Maharashtra
        Feb 7, 2017
        Resolved
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        Resolved

        Address: Nagpur, Maharashtra, 440008
        Website: onlineclues.com

        Maine 2 feb ko do parsal bulaye the lekin dono parsal ke shirt muze fit nhi aa rahe hy is liye muze mere parsal vapis krne hy
        Mar 23, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Feb 07, 2017
        Updated by nilesh dhanvijay
        Hlw...my self nilesh dhanvijay...actually i have complianed for the same product..earlier...but there is no positive response come to me which totally dissappoint me...please take an positive action. over this...and return my cash back
        because your product was totally different from the original product as i saw on the onlineclue market...
        for more detail you can contact me..
        My mo. No. [protected]
        Verified Support
        Feb 17, 2017
        OnlineClues Customer Care's response
        Dear Customer,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
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          P
          pj varma
          from Bengaluru, Karnataka
          Feb 7, 2017
          Resolved
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          Resolved

          Address: 533001
          Website: [email protected]

          Dear sir
          i ordered 5 shirts/rs1000 to your online shopping. order no is CIN751769 (tracking no isi[protected]) i received another designed shirts instead of my order. i am fully unsatisfied
          from your online shopping enterprises. actually i am flipkart costumer. i ordered so many items
          but there was miss order from there.
          so, kindly do the necesaries to me your level best
          with regards...
          Mar 20, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Feb 07, 2017
          Updated by pj varma
          dear sir
          i ordered 5 shirts/rs1000 to your online shopping. order no is CIN751769 (tracking no isi[protected]) i received another designed shirts instead of my order. i am fully unsatisfied
          from your online shopping enterprises. actually i am flipkart costumer. i ordered so many items
          but there was miss order from there.
          so, kindly do the necesaries to me your level best
          with regards...
          Verified Support
          Feb 17, 2017
          OnlineClues Customer Care's response
          Dear Customer,
          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

          Thanks & Regards,
          Onlineclues Team
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            A
            Amulya Sahoo
            from Ranaghat, West Bengal
            Feb 7, 2017
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            Address: Cin764344
            Website: Onlineclues

            I want return this product and refund money to me because I will not get the product which I seen on description so the product quality is too bad and also the colour but u write in ur web that product is assured by u please check the quality and colour o[censored]r product
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              F
              Faiyaz khan123
              from Mumbai, Maharashtra
              Feb 7, 2017
              Resolved
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              Resolved

              Address: 462039
              Website: Www.onlineclues.com

              Sir, name faiyaz khan, address - h/15, A.K.pathak karamveer Nagar near by A. P. J public school, pin code 462039. Item name London looks branded 5printed cotton shirts, Rs 1099, size L, cin-748819. Tracking no[protected] order date - 24/01/17, delivering date - 31/01/17, sir, my ordered product colour and size don't match only 2 shirts have same colors but 3 shirts cheap colors and size, I request to please refund my money . my email - faiyazkhan.[protected]@gmail.com, and mobile phone no - [protected].
              +2 photos
              May 11, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
              Verified Support
              Feb 17, 2017
              OnlineClues Customer Care's response
              Dear Customer,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

              Thanks & Regards,
              Onlineclues Team
              Feb 20, 2017
              Updated by Faiyaz khan123
              Dear sir, when will be solved my problem of refund money

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                A
                Afiya Viqar
                from Gurgaon, Haryana
                Feb 7, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110025
                Website: onlineclues.com

                Hi Team,

                I bought the combo of 3 (London Looks Women's Skinny Jeans and want return because the product is not showing as expected.

                Please take the action and send me steps that how I an return this product.
                Product quality is too pathetic, in the website return option ia not available. This is the haresment for the online customers.

                Online Clues is is the cheated company, i will escalate it.

                Customer Care always seems busy.

                Order ID is CIN768346
                Mobile :[protected]
                Email:Afiya.[protected]@gmail.com
                +1 photos
                Mar 30, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  G
                  Gayathri gayathri
                  from Karur, Tamil Nadu
                  Feb 7, 2017
                  Resolved
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                  Resolved

                  Address: Karur, Tamil Nadu, 639001

                  I ordered London looks checked shirts combo 5 in Rs.1100. size. L .Order on 02.02.2017. Order no.CIN765322 . The product is delivered on 06.02.2017. The product is mismatching what i have order. Color and size is mismatching to me I am disappointed. Cloth quality is also I am not satisfying . so I want to return my order and pls refund money to me.
                  Feb 7, 2017
                  Complaint marked as Resolved 
                  I want to return my order and pls refund money
                  OnlineClues customer support has been notified about the posted complaint.
                  Feb 07, 2017
                  Updated by Gayathri gayathri
                  Mismatching of product
                  Feb 07, 2017
                  Updated by Gayathri gayathri
                  I order London looks 5 checked shirts on 02.02.2017. Rs.1100. My order no.CIN 765322.The product is delivered on 06.02.2017., The product is mismatching what I have order. Colour and size is also mismatching . Cloth quality is not satidfied I am totally disappointed . So I want to return my order and please refund money to me
                  SKU code.LL 5check 3.
                  Feb 07, 2017
                  Updated by Gayathri gayathri
                  Mismatching of order
                  Verified Support
                  Feb 17, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
                  Verified Support
                  Feb 17, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
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                    A
                    Arghya Som
                    from Kolkata, West Bengal
                    Feb 7, 2017
                    Resolved
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                    Resolved

                    Address: 700059

                    I have order the product and I have received it on 6-2-2017. The product is very bad & colours are also different I want to return the product & refund my money as early as possible. My account no.[protected] axis bank
                    My order id is - CIN770885
                    +6 photos
                    Feb 8, 2017
                    Complaint marked as Resolved 
                    Feb 07, 2017
                    Updated by Arghya Som
                    I order London looks 5 checked shirts on 02.02.2017. Rs.1100. My order no.CIN 770885.The product is delivered on 06.02.2017., The product is mismatching what I have order. Colour and size is also mismatching . Cloth quality is not satidfied I am totally disappointed . So I want to return my order and please refund money to me
                    Complaint Status
                    Verified Support
                    Feb 17, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                    Thanks & Regards,
                    Onlineclues Team
                    Verified Support
                    Feb 17, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                    Thanks & Regards,
                    Onlineclues Team
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                      H
                      him dimri
                      from Delhi, Delhi
                      Feb 7, 2017
                      Resolved
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                      Resolved

                      Address: 122001
                      Website: www.onlineclues.com

                      Dear Team,

                      My order ID is CIN760786, the SKU Code is LL3Gjeans7, the order date is 29th Jan 2017 & the order receiving date is 06th Feb 2017.

                      I have ordered for London Looks Women's 3 Skinny-Fit Mid Rise Denim Jeans, Please be informed that the quality of denim Jeans which I received yesterday is completely different from the quality shown in your advertisement, on the basis of which I had selected this combo.The quality of jeans is not good.

                      Hence, I want to cancel my order.Please send someone to collect the packet & refund my money.
                      Apr 1, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 17, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        A
                        Ashish12221
                        from Bengaluru, Karnataka
                        Feb 6, 2017
                        Resolved
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                        Resolved

                        Address: 560066
                        Website: Onlineclues.com

                        Order id:
                        Order date: 29th Jan, 2017
                        Date of delivary: 3rd Feb, 2017
                        Product name: combo of 5 cotton stylish Slim-shirts
                        Size-S
                        Unit cost:999 rupees (100 extra for shipping)
                        Total amount: 1099 rupees

                        Returned reasons:

                        Product (Slim-shirts) is totally different in design from the show in image of your site.
                        Quality of Shirt is totally worst.
                        I also did not receive any separate invoice...
                        Apr 1, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 17, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
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                          A
                          Adil Hafeez
                          from Mumbai, Maharashtra
                          Feb 6, 2017
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                          Address: Mumbai City, Maharashtra, 400027
                          Website: www.onlineclues.com

                          The products which i get is totally from as shown in pics and also it was told to me that it will of cotton bt its nothing closer to that so i want to return my order

                          Call me on [protected]
                          +1 photos
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                            N
                            Nikhil Perumkulathil
                            from Ernakulam, Kerala
                            Feb 6, 2017
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682301
                            Website: www.onlineclues.com

                            Dear sir,

                            I have ordered London looks 5 printed shirts on 1-2-1017, and I got the product today, and I am very much disappointed. The product is entirely different from what I have ordered. I want to return the product and I want my money back.

                            order no CIN762933
                            with tracking code[protected].

                            I have sent more than 3 emails and called lot of times to their customer care number but nobody is there to reply to my email or pickup the cal

                            Kindly please do the needful
                            Mar 20, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Feb 06, 2017
                            Updated by Nikhil Perumkulathil
                            Registered mobile number- [protected]
                            Registered email id- [protected]@gmail.com
                            Feb 07, 2017
                            Updated by Nikhil Perumkulathil
                            How come it has been resolved?
                            Verified Support
                            Feb 17, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                            Thanks & Regards
                            Onlineclues Team
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                              M
                              Mahesh Mahesha
                              from Bagalkot, Karnataka
                              Feb 6, 2017
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                              Address: Bangalore, Karnataka

                              Sizes problems very bad Jens
                              Feb 06, 2017
                              Updated by Mahesh Mahesha
                              Return jens
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                                A
                                Anu Anas
                                from Gurgaon, Haryana
                                Feb 6, 2017
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                                Address: 758814
                                Website: Online clues.com

                                Product price:1099
                                Delivery Date: 2/6/2017
                                Product name: London look cotton shirt
                                Quantity : 1
                                5pcs.
                                SPARKINTERNATIONAL shipment with AWB... Number[protected] & Order no. CIN758814

                                Customer name: Anas.
                                Phone :[protected]
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                                  S
                                  Shebin Bery
                                  from Jayamkondacholapuram, Tamil Nadu
                                  Feb 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu, 641025
                                  Website: www.onlineclues.com

                                  I have ordered the product and i have recieved at on6.02.2017.The product is very bad and colour are also different i want to return the product &refuned my money as early as possible.My account no ..is [protected] bank of india my order id is CIN762854 mobile no [protected]
                                  Mar 20, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Feb 06, 2017
                                  Updated by Shebin Bery
                                  [protected].
                                  Feb 06, 2017
                                  Updated by Shebin Bery
                                  Wrong colour
                                  Feb 06, 2017
                                  Updated by Shebin Bery
                                  Return my order
                                  Verified Support
                                  Feb 17, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
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                                    H
                                    Hirithik
                                    from Sivagiri, Tamil Nadu
                                    Feb 6, 2017
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                                    Address: 637211
                                    Website: www.onlineclues.com

                                    I returned my order of 5 combo shirts.it is totally worst brand.i want to return and also return my money 1099.the colour also changed.when I am order that product they show black, skyblue, red, violet, blue.but they delivered black, yellow, rose, skyblue, sandal.so just return my money and take your product return
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                                      M
                                      Mangilalsaran
                                      from Mumbai, Maharashtra
                                      Feb 6, 2017
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                                      Address: Mumbai City, Maharashtra, 400004

                                      Sir main product booking kiya tha woh Oru yeah alag hai isliye mesco return karna chahta or is ke jage vaps money back ya fir koi dusra product lena chata hu . please aap return lene ke liye aap ke bandhe ko bheje .
                                      Feb 06, 2017
                                      Updated by Mangilalsaran
                                      Product no choich or jesa product booking kiya tha vesa nahi hai is liye return karna chata hu
                                      Feb 06, 2017
                                      Updated by Mangilalsaran
                                      No like me product
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                                        Parul Bagwari
                                        from Meerut, Uttar Pradesh
                                        Feb 6, 2017
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                                        Address: Dehradun, Uttarakhand, 248001
                                        Website: www.onlineclues.com

                                        The quality of jeans is not so bad but not so good also i dnt like it... and the size which i orderd not delivered to me..its small and uncomfortable after wearing... i want to return this because its seriously not comfortable and the colors which i choose is also doesn't match... and the app is also very bad not open easily.. u have to improve...
                                        Feb 06, 2017
                                        Updated by Parul Bagwari
                                        The size which i orderd is not match and the colors also...uncomfortable after wearing...
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