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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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A
Arudra Amar
from Sathupalli, Telangana
Feb 16, 2017
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 500055

Order id : CIN791437
Order date : Feb 11, 2017
Delivery of date : Feb 15, 2017
Product name : London Looks Men's 5 Checkered Cotton Shirts
Size : M
Unit cost : RS 999 (100 extra for shipping)
Total amount : RS 1099

Return reasons : Product (Cotton Shirts) are totally different in design from the show in image of your site. This product is bad quality. I also didn’t receive any separate invoice. Please take return my order.

Thanks & Regards,
Amar
[protected]
+1 photos
Feb 20, 2017
Complaint marked as Resolved 
Hello, 5days gone, Till now not resolve my problem, already complaint taken on 16th Feb, who will not come for return my order. My complaint no. Is 29703. Please take return my order.
OnlineClues customer support has been notified about the posted complaint.
Feb 16, 2017
Updated by Arudra Amar Order ID: CIN791437
Phone/Mobile Number: [protected]

Order id : CIN791437
Order date : Feb 11, 2017
Delivery of date : Feb 15, 2017
Product name : London Looks Men's 5 Checkered Cotton Shirts
Size : M
Unit cost : RS 999 (100 extra for shipping)
Total amount : RS 1099

Return reasons : Product (Cotton Shirts) are totally different in design from the show in image of your site. This product is bad quality. I also didn’t receive any separate invoice. Please take return my order.

Thanks & Regards,
Amar
[protected]
Feb 16, 2017
Updated by Arudra Amar Sorry I booked through www.onlineclues.com not www.imbeciles.com.
Typing mistake
Verified Support
Feb 25, 2017
OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team
View replies
I had ordered shirts . The shirts i recieved was very small and of poor quality. I want to return the same. I had mailed you and called u many times from past three weeks. But no response from your side. I want to return it asap. Plz do the needful
Order number is cin760663
Reply
Return reasons : Product (Cotton Shirts) are totally different in design from the show in image of your site. This product is bad quality. I also didn't receive any separate invoice. Please take return my order.
I had ordered shirts . The shirts i recieved was very small and of poor quality. I want to return the same. I had mailed you and called u many times from past three weeks. But no response from your side. I want to return it asap. Plz do the needful
Order . Ordered number- cin811183
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    R
    Rukhsana Bano
    from Delhi, Delhi
    Feb 15, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110029
    Website: Www.onlineclues.com

    Rukhsana

    My order no. Is- 794101
    Item name is- London looks women's 3 skinny-fit mid Rlse denim jeans
    And delivered 15 Feb 17

    But i'm not satisfied with the product coz quality is not good.

    And jeans different colour from the show in image of your site..
    please refund my Money back and take your product...
    +2 photos
    Mar 31, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Feb 15, 2017
    Updated by Rukhsana Bano     My order no. Is- 794101 but i'm not satisfied wid the product coz quality is not good. Jeans different colour from the show in image of your site.. plz refund my Money back and take your product
    Verified Support
    Feb 25, 2017
    OnlineClues Customer Care's response     Dear Sir,
    Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
    Thanks & Regards
    Onlineclues Team
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      A
      anil behera
      from Siliguri, West Bengal
      Feb 15, 2017
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      Address: 759001
      Website: online clues.com

      I was booked london looks men's checkered cotton shirts 5pcs but online clues.com was send me so far different types cotton shirts.so pls return my cash by bank a/c.no.as soon as quickly,
      +1 photos
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        A
        aved
        from Chennai, Tamil Nadu
        Feb 15, 2017
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        Address: Kanchipuram, Tamil Nadu, 600117
        Website: onlineclues.com

        Order details:

        Order id: CIN755320
        Order date: Jan 27, 2017 2:58:45 PM
        Date of delivary:[protected]
        Product name: london looks Check Shirts Combo Of 5
        size: L
        Unit cost: 999 rupees (100 extra for shipping)
        Total amount: 1099 rupees

        Returned reasons:

        Product is totally different in design from the show in image of your site.
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          B
          Bala Venkat
          from Chennai, Tamil Nadu
          Feb 15, 2017
          Resolved
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          Resolved

          Address: 500090
          Website: [email protected]

          I have ordered Shirts thru Online clues.com (this advertisement I saw in facebook) with order No: CIN786694. But received shirts are not at all matching with product shown in website and also cloth is not good. I'm trying to reach CUstomer care people but always busy I'm getting. I sent emails no reply & I submitted queries but till now no one reached me.
          PLease help me on my issue.
          Apr 1, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2017
          OnlineClues Customer Care's response           Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
          View replies
          Ek no bkvas product he jeans damg he totally disappointed pls refund it fast otherwise I take action

          Have to Return the Shirts - Comment #2660813 - Image #0
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            D
            devesh sahare
            from Mumbai, Maharashtra
            Feb 15, 2017
            Resolved
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            Resolved

            Address: Nagpur, Maharashtra, 441110
            Website: www.onlineclues.com

            I have ordered London looks combo 3 shirts but I received different shirts from which I have ordered and not perfect for me. My mobile number is [protected] please respond soon. Earlier l have get late delivery. Please hurry.
            Order no. CIN773905
            AWB no.[protected].
            I have ordered combo of 3 pure linin shirts of white, blue and brown colour but I received different colour and generic also different please make to solve my complaint as soon as possible. So I can again visit on your site. With pleasure.
            Mar 31, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Feb 24, 2017
            OnlineClues Customer Care's response             Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team
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              P
              Pedireddla
              from Hyderabad, Telangana
              Feb 15, 2017
              Resolved
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              Resolved

              Address: 125005
              Website: ShopClues .com

              We ordered London looks branded printed cotton shirts sku code LL5S, order no CIN786694, but we didn't get those shirts which we selected in the pics of online, we got wrong shirts with different patterns r delivered on 13/02/2017, we called the customer care for many times they didn't pickup the call even once, we r not at all satisfied with the item n the customer service support is too bad and annoying as they don't take responsibility even to pickup the customers phone call, Its a fraud online devices plz help me to recover my amount back from those fraud website
              +1 photos
              Apr 7, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Feb 15, 2017
              Updated by Pedireddla               ShopClues.com is a fraud website, they delivered a wrong product n when we are calling them to return the product nobody is responding to my call plz help me to recover my amount back

              Verified Support
              Feb 24, 2017
              OnlineClues Customer Care's response               Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                E
                evy
                from Ernakulam, Kerala
                Feb 15, 2017
                Resolved
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                Resolved

                Address: Hisar, Haryana, 125005
                Website: www.onlineclues.com

                I ordered 3 denim pants which was a combo for Rs. 1099/- plus
                Rs.100/- shipping. I received the product and it was completely different from the ones shown on the website. It was such local jeans and way different from the pictures. Soon i tried contacting them, their nos were busy. I tried emailing..still no response. This is my second complaint i am raising..please do the refund. Don't cheat people in such a way.
                Awaiting your reply
                Mar 30, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2017
                OnlineClues Customer Care's response                 Dear Customer,

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                Thanks & Regards,
                Onlineclues Team
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                  I
                  Indrasen Singh
                  from Mumbai, Maharashtra
                  Feb 15, 2017
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400054
                  Website: Onlineclues.com

                  Want my refund for my order ...Trying to contact on number avaible but no response..The quality of shirts is not good .I am not satisfied with the fabric quality and also not happy with the definitely what I have got ...Tried for refund on the online site and have called on the numbers provided by the websites ...But non of the numbers was responding ...Tried to call more then 100 times but every time line is busy ...Tht doest work ...They have kept the line busy for reason ...The website onlinclues.com is doing cheating...Help me out I just want my refunds
                  +1 photos
                  Mar 29, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 24, 2017
                  OnlineClues Customer Care's response                   Hello, Greetings from OnlineClues!
                  We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                  Onlineclues Team.
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                    K
                    Kisankumar
                    from Gurgaon, Haryana
                    Feb 15, 2017
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                    Address: Chennai, Tamil Nadu, 600017
                    Website: Www.onlineclues.com

                    I want to return my product, because comparing my ordered item with received item, which color was totally different. I am not satisfied with this item. Let me know the link to return the product.
                    Feb 15, 2017
                    Updated by Kisankumar                     Please let me know the link to return the product.
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                      B
                      Bokul fangcho
                      from Gurgaon, Haryana
                      Feb 15, 2017
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                      Address: Kamrup Metropolitan, Assam, 781022
                      Website: www.onlineclues.com

                      Dear sir/mam

                      i want to return my product because i am not satisfied with the order, as i didn't get my correct order which i placed .which shirts i got is not of good quality and its printed shirts which i order is simple plain shirts, so please do the needful
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                        M
                        mahi07
                        from Saharanpur, Uttar Pradesh
                        Feb 15, 2017
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                        Address: Agra, Uttar Pradesh, 282010
                        Website: www.onlineclues.com

                        Wrong produced send to me .than i am calling not answer my call .
                        +1 photos
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                          P
                          prem0708
                          from Hyderabad, Telangana
                          Feb 15, 2017
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005
                          Website: onlineclues.com

                          The product recieved is not fitting me. i want to exchange with bigger size or return of the product. order id is: CIN784872. complaint number is: 29734. please help to return the product recieved or exchange it as soon as possible. if you cannot provide me combo jeans with bigger size that is 36 waist sise then i want to return my product and kindly help to refund the amount that is 1200. also i am not able to reach you on phone number provided as it is always showing as busy.
                          Feb 16, 2017
                          Complaint marked as Resolved 
                          its not resolved. they are not responding still to calls and mails. i want to return the product.
                          OnlineClues customer support has been notified about the posted complaint.
                          Feb 16, 2017
                          Updated by prem0708                           Still i have not got any response from onlineclues support team. I want to return the product but they are not responding to calls and mails also.
                          Verified Support
                          Feb 24, 2017
                          OnlineClues Customer Care's response                           Dear Sir,
                          Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                          Thanks & Regards
                          Onlineclues Team
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                            Y
                            yashika tamrakar
                            from Gwalior, Madhya Pradesh
                            Feb 15, 2017
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana
                            Website: www.onlineclues.com

                            Plz return my money as soon as
                            +1 photos
                            Mar 28, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 25, 2017
                            OnlineClues Customer Care's response                             Dear Customer,
                            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                            Thanks & Regards,
                            Onlineclues Team
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                              S
                              satishbhi gulabbhai patel
                              from Rajkot, Gujarat
                              Feb 15, 2017
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                              Address: Valsad, Gujarat, 396001
                              Website: www.onlineclues.com

                              Hmne jo shirt mangvayi thi.ye shirt hi different he.ye to shirt hi bilkul different he.size bhi galat he.ye shirt bahut long he.uska mattirial bhi acha nahi he.plz ap ye order return leke jau.
                              +1 photos
                              Feb 15, 2017
                              Updated by satishbhi gulabbhai patel                               plz aj ap leke jao.return my oder
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                                J
                                Jaganjv
                                Feb 15, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600038

                                I'm not satisfy with your product because they delivered different colour of shirts which I ordered and one shirt got damaged so take my shirts return and refund my money.you should take my complaint immediately and take action soon your deliveryed shirts totally different colour whatever I ordered.this is my mobile number [protected] if any doubt please call to this number
                                Apr 1, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 24, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  A
                                  Ayushi Mathur
                                  from Lucknow, Uttar Pradesh
                                  Feb 15, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302018
                                  Website: Online clues.com

                                  I didn't get any confirmation regarding my return request.. I was continuously tried your customer care number but still didn't get any response phone was continously busy.. I already sent you mail also... Even twice a day. Kindly call me back and start return process asap.. let me again give the information I ordered London look jeans pack of three on 9 Feb & received a call from you guys and order was confirmed on 10 Feb and delivered on 13 Feb.. I was not at all happy with the product as size is also not correct and product quality is very very bad.. i'll send you the picture regarding my order detail.. kindly go through it and revert me back asap...
                                  +1 photos
                                  Apr 1, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 24, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
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                                    F
                                    Faiyaz khan123
                                    from Mumbai, Maharashtra
                                    Feb 15, 2017
                                    Resolved
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                                    Resolved

                                    Address: 462039
                                    Website: Onlineclues

                                    Sir, name faiyaz khan, address - h/15, A.K.pathak karamveer Nagar near by A. P. J public school, pin code 462039. Item name London looks branded 5printed cotton shirts size Rs 1099, size L, cin-748819. Tracking no[protected] order date - 24/01/17, delivering date - 31/01/17, sir, my ordered product colour and size don't match only 2 shirts have same colors but 3 shirts cheap colors and size, I request to please refund my money and one day refunded my money through onlineclues care but refunded amount not show in my account, please contact me.
                                    +1 photos
                                    Feb 22, 2017
                                    Complaint marked as Resolved 
                                    [email protected]. Mobile no. 7047917284
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 24, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,

                                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                    Thanks & Regards,
                                    Onlineclues Team
                                    Feb 27, 2017
                                    Updated by Faiyaz khan123                                     Kya drama hai sirf costomers Ko pareshan karte hai ki refund hojayega 1month se pareshan hun par Koi help line wale help Nahi karte hain.

                                    Verified Support
                                    Mar 06, 2017
                                    OnlineClues Customer Care's response                                     Dear Sir,
                                    Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                    Thanks & Regards
                                    Onlineclues Team
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                                      S
                                      Suhas Bhat
                                      from Jorhat, Assam
                                      Feb 14, 2017
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                                      Address: 560057
                                      Website: Onlineclues.com

                                      Cheap quality clothes
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                                        B
                                        Bhagavantaray
                                        from Tumkur, Karnataka
                                        Feb 14, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bagalkot, Karnataka, 587102
                                        Website: www.onlineclues.com

                                        Kindly ..very bad quality so not satisfied quality plz kindly return
                                        Mar 30, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 25, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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