Claimed

OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Clothing, Shoes & Accessories

OnlineClues

OnlineClues reviews & complaints page 101

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 125005

Website: www.onlineclues.com

My Order ID - CIN785781, combo of 5 Shirts at Rs 999+Shipping.The pictures were so elusive that i booked without hesitation on CoD basis. The worst of Cloth material.Hopeless Printing.Pathetic Design which even my servant will not wear.Some variation in design and cloth was accepatble but hopeless site.I have lodged refund and Customer care have agreed for refund within 10 days. Also to mention the Customer care number is more busy than Elite Online Websites Helplines.This SIte should be banned after seeing so much complaints. FRAUD FRAUD FRAUD

May 10, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 14, 2017

Updated by GhayalGrahak Also to mention my Complaint number given by Customer care was 29384

Feb 24, 2017

Updated by GhayalGrahak I have send the 5 shirts to their Office.It has been received and confirmed by them.They are asking for Bank Details but i am requesting them to process refund through PAYTM at my registered Number. Fingers Crossed.

Verified Support

Feb 25, 2017

OnlineClues Customer Care's response Dear Sir,
Your refund process is going on. You will receive the payment Soon in your bank account.

Thanks & Regards
Onlineclues Team

Mar 02, 2017

Updated by GhayalGrahak I have received the refund.Thanks a lot to Online CLues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411021

Website: Onlineclues

I ordered combo of 3 jeans from onlineclue, but not satisfied with size n color n quality of product as I accepected.Totally desagree with product..i want to return product and want my money back as soon as possible.i tried lot of time for custmr care no. But custmr care no. Always shows not reachable.MY

odn:CIN774262 ..and
Tracking ID[protected]

Hope u will give response as soon as possible..take product back and return my money...it already take lot of days ..waiting for prompt service...please reply fast

Apr 1, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Banswara, Rajasthan, 327001

Website: Shopclues/onlineclues

Ordered 5 printed cotton shirts of london looks but m highly disappointed by what i received. First of all the product does not match the product as shown in the pic, neither design nor the colors. Even the material posted as 100% cotton is not so. Pls lodge me complaint to return the product and arrange to get it picked up from my address and also arrange for refund of entire amount.

Apr 1, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302006

Website: Olineclues.com

Mane jo colour manga tha wo colour the Beack, Blue Skye, Dark gre, ye colour nahi mila esliye mai apna produte Return krna Chahta hoon so mera Prdute Chang kren. please Change.

Feb 14, 2017

Updated by mcmahawar Mane jo colour manga tha wo colour the Beack, Blue Skye, Dark gre, ye colour nahi mila esliye mai apna produte Return krna Chahta hoon so mera Prdute Chang kren. please Change.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Alwar, Rajasthan, 301705

Website: onlineclues

I had ordered the product id CIN785666 from your online store. But I have just received 2 jeans instead of 3. I would like to return and exhange the prodcut. I tried calling your number but there was no response. Let me know how can I apply for the return policy and get the 3 jeans combo pack which I ordered.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jodhpur, Rajasthan, 342001

नमस्ते मै भगराज पटेल मैने online clues से London looks 5 men cotton shirts मंगाए गए थे वे shirt दुसरे डिजाइन के आए है जो मुझे पसंद नही है इस कारण इनको return कर रहा हु add.
Gaytri nagar home number 49 pal road jodhpur

+1 photos

Feb 14, 2017

Updated by bhagraj patel ratanpur माल सही नही है इस कारण वापस भेज रह हु

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 11023

Website: Www.onlineclues.com

Dear sir / mam
Myself jagdish dev i have ordered branded combo of jeans of rs 1099 and my order number is cin789203. But i am not satisfied with the product. Bcz the quality of the product is not good... Thus i request you to refund my money back and take your product back... I hope u resolve my problem asap
Contact no [protected]
Thanks
Regards
Jagdish dev

Apr 1, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 15, 2017

Updated by Jagdish Dev I order denim London looks combo of 3 stretchable slim fit jeans quality 0f the product is so bad and size of the product in not same i want to return the product and give refund money to me .I hope u I ll help me out..

my oder id- cin789203
Contact no [protected]

Feb 15, 2017

Updated by Jagdish Dev Dosto ye fake company h or agar apko es company se call ata h to please enko card detail mat dena .Ku ki en hone mere card se rupess detuct kr diye h or mai enki complane krne ja ra hu ...

Feb 15, 2017

Updated by Jagdish Dev Bilkul fake company h bhaiyo

Feb 15, 2017

Updated by Jagdish Dev Mai enko nai chodunga

Feb 15, 2017

Updated by Jagdish Dev Onlineclues.com — Fraud company
I ordered 3 denim pants which was a combo for Rs. 1099/- plus
Rs.100/- shipping. I received the product and it was completely different from the ones shown on the website. It was such local jeans and way different from the pictures. Soon i tried contacting them, but nobody receiviny my call. I tried emailing..still no response. This is my 3 complaint . and after that mere pass company se call aya or company ne card no manga ye kh kr ki apko money return kr dinge but ATM se money nikal liye h .please take a action on this companey

Feb 15, 2017

Updated by Jagdish Dev Online clues is fraud company .
Agar tumne money return nai ke na i swear tumhe le k dene pad jaenge.or Jo tumne ATM se money nikale h na WO bhi return kr do .mere pass call record bhi h ..phone no bhi h .bs police station Jane ki deri h..or koi taoughf nai h tumne pakdna...

Feb 15, 2017

Updated by Jagdish Dev Mujhe pta mera money to wapass nai aega but tmhe ye nai pta ki tumne apne liye bahut problems creat kr Di h..

Feb 15, 2017

Updated by Jagdish Dev Sbi se meri request h sbhi log consumer court mai complaints kriye nai to clues wale logo ko bewkuf banate rhinge mane to kr diya h ap log bhi or dijiye..

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

View replies

B

Bas Ha

from Coimbatore, Tamil Nadu

Feb 15, 2017

Hi,

I Ordered my printed cotton Shirt on 31.01.2017 in Size S but received Size M.

Order # CNN 765893

I received the package on 09.02.2017.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 211001

Website: onlineclues.com

I want to to return out this shirts because its very chief quality and when i order these shirts its very good condition but then i keep it this is very chief so this reason that i returned it . My order no . Is cin780903 so please retuned it . It is very chief because their quality is not good.please retuned it. Ye shirt wapas karle kyunki ye shirt bahut jyada kharab hai.jaisa ki net me diya gaya tha wo shirt quality is shirt ki quality se bahut alag thi so please returned it

+1 photos

Feb 15, 2017

Complaint marked as Resolved

Branded combo 3 cott on shirt

OnlineClues customer support has been notified about the posted complaint.

Feb 14, 2017

Updated by Waris [email protected] Its quality is very poor .jaisa ki usme pahle dikhaya tha ki iski quality bahut achhi hai aur dekhne me uski quality bahu achhi lag bhi rahi thi lekin asne k baad wo to aisa kapda hai like paper so please return it

Feb 14, 2017

Updated by Waris [email protected] Iski quality bahut poor hai its like a paper so please return it

Feb 14, 2017

Updated by Waris [email protected] Wrong products

Feb 15, 2017

Updated by Waris [email protected] Its very cheef quality and its just a fake shirt .when i ordered this its quality was awesome but then i keep it . Its quality is very poor so thats the the reason i destroye it so please return it and return mybmoney too .

Verified Support

Feb 25, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

I want to refund... Bcz i buy product on this onlineclues.. Site... Bt this product nt match like a display online site... Deliver to wrong product... And i call the customer care bt not to recive my call... I m not satisfied this service... So plz refund ammount and solved this problm

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: East Godavari, Andhra Pradesh, 533437

Website: Online clues. Com

I have order the product its too short I want to return my product i want my money back plz take the complaint seriously my email id: [protected]@gmail.com

Mar 3, 2017

Complaint marked as Resolved

Its a fraud

Mar 03, 2017

Updated by somesg Its a fraud web site online clues. Com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440018

Website: [email protected]

Kindly note that the shirt received is different from what I order i had ordered 5 shirt in a combo scheme but the received shirt is completely different from what I place order on our website please note my order no . CIN 784812 for your ready reference . I would like to request you to replace the order as soon as possible or cancel the purchase and pleas refund my amount. Pleas.

Apr 3, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nanded, Maharashtra, 431603

Website: onlineclues.com

My order no con 786966 not for fleeting and colour not sateasfied plz return the shirts
Size m
Branded combo pure cotton shirts 3

Feb 14, 2017

Updated by tirupati jadhav Not colour best

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Uttar Dinajpur, West Bengal, 733134

Website: Onlineclues.com

I ordered london looks men's 5 checkered cotton shirts order no. CIN787856. But instead of that order I have received wrong product.and the product quality is very bad . Even the colours are also not same. I have all the proves to complain about this matter. So please take the products back and give me my refund. Which I paid through cash on delivery.

+1 photos

Apr 6, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 14, 2017

Updated by Sayab I ordered london looks men's 5 checkered cotton shirts order no. CIN787856. But instead of that order I have received wrong product.and the product quality is very bad . Even the colours are also not same. I have all the proves to complain about this matter. So please take the products back and give me my refund. Which I paid through cash on delivery.

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 201005

Website: onlineclues.com

Gautam rajput
Sir mene 5 shiert order kari thi par uski jaga koi aur five shart a gai aur mene maga tha l size aur a gya xl to sir muje ye retun karni h mene customar cere par khi bar call ki par call nhi lagi ya fir app muje bo shart lao ya mere piase aur bo 5 shart dikhai kuch aur bhej di koi aur ye kessi sarvish h
Ye no [protected]

+1 photos

Apr 4, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 14, 2017

Updated by [email protected] Merko ye shart aur in ka colar jo app logo ne fb par dal rakha h bohibde ya puri plen shart aur size bhi thik ho L hi hona chaiye

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Surat, Gujarat, 394210

Website: www.onlineclues.com

I purchase combo of jeans. but i didn't fit this. so i want to return this product. i this site generate my return request id also. but didn't contact me . so please help me to return this product.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 125005

Website: www.onlineclues.com

Kindly note that the shirt received is different from what I ordered. I had ordered 5 shirts in a combo scheme but the received shirt is completely different from what I placed order on your website. Please note my Order no. CIN-793902 for your ready reference.
I would like to request you to replace the order as soon as possible or else cancel the purchase.

Apr 16, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kutch, Gujarat, 370203

Website: Replace product immediately

Ravindra Mohan Yadav
Order no-CIN786267
Mobile no-[protected]
Complain no.-29308
Please solve my problem immediately .

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu, 600019

Website: onlineclues return policy

I ordered London looks branded printed shirts but I received another product instead of London looks branded printed shirts I am not satisfied with your products I want my money back so please return my money I didn't expect such a bad quality the shirt I received was awkward and it doesn't match at all and the size I have ordered doesn't suits me. Thank you

Mar 31, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 13, 2017

Updated by Ryan Naveen I ordered London looks branded printed shirts but I received another product instead of London looks branded printed shirts I am not satisfied with your products I want my money back so please return my money I didn't expect such a bad quality the shirt I received was awkward and it doesn't match at all and the size I have ordered doesn't suits me. Thank you

Verified Support

Feb 24, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Osmanabad, Maharashtra, 413501

Website: Onlinecluse.com

I really shocked when I get this product, it's totally different than I ordered. They are lying and they make me fool. I want my ordered product or my money quickly. If you don't have this kind of products then why you giving wrong advertisement of this. I want my money back, otherwise I will make complaint of your company in consumer court.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chittoor, Andhra Pradesh, 517247

Website: onlineclues

Shirt colours and designes are changed.
I didnt like that shirts.
I ordered other shirts.
But ...i am angry about online clues.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines