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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 104

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H
Hemanth Ponnaganti
from Giddalur, Andhra Pradesh
Feb 10, 2017
Resolved
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Address: East Godavari, Andhra Pradesh, 533002
Website: Www.blindfolded.com

Ordered I'd of the product is CIN757874.
I have ordered 3 shirts but the shirts was different colours and different quality .the shirts was not good as shown in the add .the colour of the shirts is blue white and brown which that i have ordered but I received black green and dark brown .so I request u to please refund my money as early as possible.
Mar 20, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
OnlineClues Customer Care's response
Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team
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    S
    shravan jaiswal
    from Noida, Uttar Pradesh
    Feb 10, 2017
    Resolved
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    Address: Hisar, Haryana, 125005
    Website: www.onlineclues.com

    Fraud company, didn't returned my money.
    Apr 1, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Feb 24, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
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      P
      from Ahmedabad, Gujarat
      Feb 10, 2017
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      Address: Surat, Gujarat, 395007
      Website: www.onlineclues.com

      The material is awful and the customer service doesn't works for their phone is always busy
      Two of the three jeans of the combo are same and it is not at all slim fit as it claimed to be.
      The material is not at all upto the mark and also the sizes are not as standard
      My order id is CIN780092
      I need a return asap
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        M
        manoj.a
        from Rajkot, Gujarat
        Feb 10, 2017
        Resolved
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        Resolved

        Address: Bharuch, Gujarat, 393002
        Website: www.onlineclues.com

        I perches order London look 5 checkerd cotton shirts with small size but when open your courier found M- size all shirts and different color and different returns so I want to immediate returns this product.see attached photo. No any received customer care nomber. Me apna product returns karana he order ke hisabse ek bhi size or color match nahi hora he.
        +2 photos
        Mar 20, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Feb 17, 2017
        OnlineClues Customer Care's response
        Dear Sir,
        Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
        Thanks & Regards
        Onlineclues Team
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          I
          Ishani vasant
          from Kolkata, West Bengal
          Feb 10, 2017
          Resolved
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          Address: Kolkata, West Bengal, 700025
          Website: Onlineclues

          The product you have delivered is of a horrible cheap quality and the colour is also different than it was shown in your online shop. I had ordered for pack of 3 jeans of 3 different colours. But what I've received is 2 jeans of same colour and the other of a different colour. I am very unhappy with this product and with your store. Kindly come and take your product back.
          Apr 12, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Feb 17, 2017
          OnlineClues Customer Care's response
          Dear Customer,

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

          Thanks & Regards,
          Onlineclues Team
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            K
            Krunal Chaudhary
            from Rajkot, Gujarat
            Feb 10, 2017
            Resolved
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            Resolved

            Address: 380061
            Website: www.onlinecluse.com

            The jeans HV not enough length according to height n not proper in fiting so I want return them n not satisfied with colour n also loose to my wrist n not proper zip n tailor ING work so I not satisfied with the product so take it to back or exchange according my length n choice of colour dark blue jean has not proper zip light blue jean have not good tailored n black jean not good In colour n all of three not have enough length so due to length problem I want to return this product
            +1 photos
            Mar 20, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Feb 10, 2017
            Updated by Krunal Chaudhary
            Length problem
            Verified Support
            Feb 17, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

            Regards,
            Onlineclues Team
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              R
              raaz sahdev
              from New Delhi, Delhi
              Feb 10, 2017
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              Address: New Delhi, Delhi, 110059

              Colour not proper
              Feb 10, 2017
              Updated by raaz sahdev
              Shirt colour not proper return urgent
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                R
                raaz sahdev
                from New Delhi, Delhi
                Feb 10, 2017
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                Address: New Delhi, Delhi, 110059

                Product colour not proper
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                  B
                  babu khilari
                  from Pune, Maharashtra
                  Feb 10, 2017
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 3jeans999_32
                  Website: onlineclues.com

                  Dear sir,
                  Combo offers 3 mens jeans...is totally different as compare to ur images or photos...so these jeans is didnot suit to me...so please sir...collect ur product in my adress earlier as possible...order no: CIN759173... . AND ORDER DATE: 29 january... total prize 1199...this prize refund in my account...i m waiting in ur good reply...
                  +1 photos
                  Mar 20, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 17, 2017
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                  Thanks & Regards
                  Onlineclues Team
                  Shirt's witch are delivered are different colour and design that I ordered

                  I dont like jeans.... - Comment #2657546 - Image #0
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                    R
                    revakishor
                    from Ahmedabad, Gujarat
                    Feb 10, 2017
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                    Address: 380015

                    I have purcased 5 shirts. But the shirts shown in Photo and the product that I got is different. The quality of the Shirt is also not good. so please kindly take necessary action to return the product and refund... ...
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                      D
                      Dipesh Pandey
                      from Mumbai, Maharashtra
                      Feb 10, 2017
                      Resolved
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                      Address: Mumbai City, Maharashtra, 400068
                      Website: onlineclues.com

                      I order 5 different shirts from your website but i received some other product...
                      i have seen some other product in your website but i received some other product which i had didn't order...plzz revert me soon.
                      I have seen some other product in your website but i get some other product plzz send me the proper product or else plzz refund me my amount.
                      Mar 21, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 17, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
                      Onlineclues — I didn't received the product which i had been seen in your website...i got some other product which i had not order.
                      C H Antaratani's reply, Feb 11, 2017
                      Can I get return option??
                      Onlineclues — I didn't received the product which i had been seen in your website...i got some other product which i had not order
                      tottally frod done with me
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                        C
                        C P Singh Gurjar
                        from Lucknow, Uttar Pradesh
                        Feb 9, 2017
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                        Address: Hisar, Haryana, 125005
                        Website: Onlineclues.com

                        I recieved the product which totally differ from the seen product at the time of online purchasing...i want to return this...and refund my money
                        +1 photos
                        Feb 09, 2017
                        Updated by C P Singh Gurjar
                        I want to return this product and refund my money

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                          T
                          Tridip Deka
                          from Haldia, West Bengal
                          Feb 9, 2017
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                          Address: Dibrugarh, Assam, 786602
                          Website: www.onlineclues.com

                          I want to return wrong ordered item. I ordered it from onlineclues.com. Please help me out to get solution for this. Help me at how I can return it or refund it at onlineclues.com. Thank you .
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                            R
                            Rnj Kumar
                            from Nashik, Maharashtra
                            Feb 9, 2017
                            Resolved
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                            Resolved

                            Address: 411040
                            Website: Online clues.com

                            Maine jo shirt select kiya tha uska colour match nahi kar raha hai ek colour bhi match karta to koi baat hota lekin ek colour bhi match nahi kar raha jo maine select kiya tha usme mera select kiya hua colur delivey kare nahi to apna product return le le aapka deliver kiya hua ek bhi colur match nahi hua aur size maine small select kiyavtha aur aapne M size deliver kiya hai ya to is product ko replace karke diya jaye ya mera money return kiya jaye please
                            Mar 20, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Feb 09, 2017
                            Updated by Rnj Kumar
                            Please replace my item or return my money please
                            Verified Support
                            Feb 17, 2017
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                            Thanks & Regards,
                            Onlineclues Team
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                              P
                              Prasad Royal
                              from Bengaluru, Karnataka
                              Feb 9, 2017
                              Resolved
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                              Resolved

                              Address: 125005
                              Website: www.onlineclues.com

                              Product( 5 shirts) is totally different in design they show in image of your site. that are also very worst colour and if we looking that colours we are getting angry. so we request please take return these products and give me my money back otherwise please give me products which i selected in the online. pease do not repeat these type of things once .
                              Mar 23, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 17, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
                              Ordered a pack of 3 linen jeans .Material of quality is so cheap and size is not perfect for me and i received colour of jeans is also not good so i am unsatisfied with these combo pack, i want return my pack so please fund the money my order no.CIN780065
                              Your product color change from my order color pleasee refond

                              Sparkinternational shirts - Comment #3083450 - Image #0
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                                A
                                aved
                                from Chennai, Tamil Nadu
                                Feb 9, 2017
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                                Address: Kanchipuram, Tamil Nadu, 600117
                                Website: onlineclues.com

                                Order details:

                                Order id: CIN755320
                                Order date: Jan 27, 2017 2:58:45 PM
                                Date of delivary:[protected]
                                Product name: London looks Check Shirts Combo Of 5
                                size: L
                                Unit cost: 999 rupees (100 extra for shipping)
                                Total amount: 1099 rupees

                                Returned reasons:

                                Product is totally different in design from the show in image of your site.
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                                  C
                                  C P Singh Gurjar
                                  from Lucknow, Uttar Pradesh
                                  Feb 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Hisar, Haryana, 125005
                                  Website: Onlineclues.com

                                  I recieved the london looks mens 3 denim standard fit jeans!quantity us one of 30 size...on 9bth feb...the product is not match with the original product...which is seen on the onlineclues.com site...colour of the jeans is totally different from the colour seen at the purchasing time...i dont recieved the product whuch is seen by me...i want to return this...and give my cash thank you
                                  +1 photos
                                  Apr 1, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                  Thanks & Regards,
                                  Onlineclues Team
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                                    C
                                    C P Singh Gurjar
                                    from Lucknow, Uttar Pradesh
                                    Feb 9, 2017
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                                    Address: Hisar, Haryana, 125005
                                    Website: Onlineclues.com

                                    I recieved the londan looks mens 3 denim standard fit jeans! Size of 30...which are not match with original piece...which is differ from the product i seen on the purchasing site...their colour also differ from the product seen at the purchasing time...i want to return this product as soon as possible...so plz proceed my complain...
                                    +1 photos
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                                      S
                                      subhash 6879
                                      from Valapattanam, Kerala
                                      Feb 9, 2017
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                                      Address: Thiruvananthapuram, Kerala, 695017

                                      I am choosing the shirt in large size but it's not correct it's my mistake please. Cancel my order .
                                      Feb 09, 2017
                                      Updated by subhash 6879
                                      Onlineclues — My selection wrong

                                      1 Review
                                      Su subhash 6879 on Feb 9, 2017
                                      Mark as Resolved
                                      Order ID: CIN787664
                                      Phone/Mobile Number: [protected]

                                      I am choosing the shirt in large size but it's not correct it's my mistake please. Cancel my order .
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                                        N
                                        neha shrivatava
                                        from Ahmedabad, Gujarat
                                        Feb 9, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bhopal, Madhya Pradesh, 462001
                                        Website: Www.onlineclus.com/product

                                        This product are not perfect and clothe also so please I am requesting this is return because this product are not suitable for me so I requests this is return there are not mach this item please return it I am not happy because I order this product perfect but its not perfect for me so I am humble request please return this product and sorry for this but this product are return...
                                        +1 photos
                                        Apr 16, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Feb 09, 2017
                                        Updated by neha shrivatava
                                        Things are not good of products

                                        Verified Support
                                        Feb 17, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                        Thanks & Regards,
                                        Onlineclues Team
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