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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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OnlineClues reviews & complaints page 105

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V
venkat addaa
from Nellore, Andhra Pradesh
Feb 9, 2017
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Address: Nellore, Andhra Pradesh, 524001
Website: onlineclues.com

I am choosing combo shirts and u r delivered shirts are totally different because
then returns my products and any change or refound my money.
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    Umesh Mohite
    from Nashik, Maharashtra
    Feb 11, 2017
    Resolved
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    Resolved

    Address: Kolhapur, Maharashtra, 416012

    I have oredered combo of sweatshirts of size xxl and they send me xl size also the quality below low level.. I have order it as guest so there no no way of returning the product is given.. The web site is bogas and they fool peoples to make money they show one image of product and send other product.. I want to return my product there is no way they mentioned plz help me to return my product and get cash back
    Mar 29, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Feb 17, 2017
    OnlineClues Customer Care's response     Hello Customer,
    Greetings from Onlineclues.com Above mentioned product is not delivered by us.
    Please check properly from where do you order this product as it is not our shipment

    Our shipment is spark international.
    Thanks,
    OnlineClues Team
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      D
      dr.krunal patel
      from Vadodara, Gujarat
      Feb 8, 2017
      Resolved
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      Resolved

      Address: Kheda, Gujarat, 387570
      Website: onlineclues.com

      Hello sir mera phone aapke koi bhi customer care wale utha nahi rahe he me do din se try kar raha hu agar meri product return ya exchange nahi hua to me consumer court me case karunga kyuki me thak gaya hu aise shopping se logo ne jo product select ki wohi do varna aap bhi kab ullu ban jaoge aapko hi pata nahi chalega aisi compony hi kyu kholi jo product dikhaya wo nahi hai to bakwas hai fake hai ..
      +1 photos
      Mar 29, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Feb 17, 2017
      OnlineClues Customer Care's response       Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues Team
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        V
        Vishu Ramesh
        from Tumkur, Karnataka
        Feb 8, 2017
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        Address: Hisar, Haryana, 79140389764
        Website: [email protected]

        Ramesh t m s/of mahanteshappa a h
        Vitalnagara challakere canara bank a/c
        [protected] ifse code 0000698
        Challakere branch challakere taluk chitradurga distec mobile no [protected]
        +1 photos
        View replies
        Please change colour vere size vere please take retune
        Reply
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          V
          Vishu Ramesh
          from Tumkur, Karnataka
          Feb 8, 2017
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          Address: 79140389764
          Website: [email protected]

          Ramesh T M
          Canara bank A/c[protected]
          IFSE CODE NO 0000698
          Challakere branch
          Challakere
          +1 photos
          Feb 08, 2017
          Updated by Vishu Ramesh           Difrent itam

          Feb 08, 2017
          Updated by Vishu Ramesh           Post ofees
          View replies
          Aapne jo prodact bheja hai woh damage pics hai jiska button tuta hai...

          Different items - Comment #2656740 - Image #0
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            S
            sudarsan Rout
            from Asansol, West Bengal
            Feb 8, 2017
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            Address: Khordha, Odisha, 751016
            Website: onlineclues

            I want to return my product because it is too long...
            Order id-cin712041
            Item name-london looks branded 5 printed cotton shirt (Size l)
            Quantity-1
            Unit price-999 (Shipping charge 100 extra)
            Ub total-1099/-
            Delievery date on[protected]
            Delievery address — mig 2 (3/2), bda colony, chandrasekhrpur, bbsr
            +1 photos
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              A
              aved
              from Chennai, Tamil Nadu
              Feb 8, 2017
              Resolved
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              Resolved

              Address: Kanchipuram, Tamil Nadu, 600117
              Website: onlineclues.com

              Order ID: CIN755320
              Phone/Mobile Number: [protected]

              Order details:

              Order id: CIN755320
              Order date: Jan 27, 2017 2:58:45 PM
              Date of delivary:[protected]
              Product name: london looks Check Shirts Combo Of 5
              size: L
              Unit cost: 999 rupees (100 extra for shipping)
              Total amount: 1099 rupees

              Returned reasons:

              Product is totally different in design from the show in image of your site.
              Mar 21, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              OnlineClues Customer Care's response               Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                I
                imas
                from Chennai, Tamil Nadu
                Feb 8, 2017
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                Address: Kanchipuram, Tamil Nadu, 600117
                Website: onlineclues.com

                Order details:

                Order id: CIN755320
                Order date: Jan 27, 2017 2:58:45 PM
                Date of delivary:[protected]
                Product name: london looks Check Shirts Combo Of 5
                size: L
                Unit cost: 999 rupees (100 extra for shipping)
                Total amount: 1099 rupees

                Returned reasons:

                Product is totally different in design from the show in image of your site.
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                  Y
                  yadhukkr
                  from Kayankulam, Kerala
                  Feb 8, 2017
                  Resolved
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                  Resolved

                  Address: 122001
                  Website: www.onlineclues.com

                  Order date:30 th january 2017
                  delivery date: 7th february 2017
                  product name:London Looks Branded 5 Printed Cotton Shirts
                  unit prize: 999rs
                  total prize: 1099
                  sold by: onlineclues

                  order id:CIN761772
                  reason: the product was completely different from the one i ordered and also very poor quality.
                  I want the refund amount of rs 1099 as soon as possible.
                  +4 photos
                  Mar 23, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 17, 2017
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
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                    M
                    muddledvision
                    from Guwahati, Assam
                    Feb 8, 2017
                    Resolved
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                    Resolved

                    Address: Hisar, Haryana, 781025
                    Website: www.onlineclues.com

                    Product details are entirely different on the website and what is sent is a cheap quality different print altogether- not shown anywhere on the website. emails and calls have not been returned. multiple similar complaints have been evident all over social media. i am helpless here, the policies are misleading and overbearing, and the website makes legit promises but alters them entirely when it's time for them to act on it. i understand we must be wary- but this huge a fraud and turning a deaf ear to my emails and complaints- also to numerous other people is disgusting. i dont know how this is still in business. i emailed them regarding my displeasure withing hours of receiving the low quality product but havent heard from them.
                    +3 photos
                    Mar 31, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 17, 2017
                    OnlineClues Customer Care's response                     Dear Mam,
                    Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                    Thanks & Regards
                    Onlineclues Team
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                      R
                      rehan king
                      from Pune, Maharashtra
                      Feb 8, 2017
                      Resolved
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                      Resolved

                      Address: 411038
                      Website: Online clues. Com

                      Order details:

                      Order id: CIN773257
                      Order date: Feb 1st 2017
                      Date of delivary: Feb 8 2017
                      Product name: London looks 3 Multi Color Cotton Blend Check Shirts
                      Ize:L
                      Unit cost:699 rupees (100 extra for shipping)
                      Total amount: 799 rupees

                      Returned reasons:

                      Product (Shirts) is totally different in design from the show in image of your site.
                      I have no idea how I trust your web sit
                      Mar 22, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Feb 08, 2017
                      arvind parmar134's response                       pl your product calect may house and refund send my bank account
                      Feb 08, 2017
                      Updated by rehan king                       Online clues this side are not responding and the I purchased is totally different that why I want my muny return
                      I hope u understand me and my feelings
                      Verified Support
                      Feb 17, 2017
                      OnlineClues Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
                      View replies
                      I order london looks men's shirts, but i received different style and color, please kindly return my the product .and refund my amount my adress gokuldham society near santanu school andada ankleshwar plase sir

                      T shirt - Comment #2655757 - Image #0
                      Reply
                      I am cancelling my order because my order is different and u sent the different... So I want return my order

                      T shirt - Comment #2655772 - Image #0
                      Reply
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                        A
                        Arfu
                        from Mumbai, Maharashtra
                        Feb 8, 2017
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400093

                        Hi team,

                        I am very upset with you .you toyally deliverd the diffrent pattern shirts what i have orderd and thers is very diffrent pattern and images and quality is also very dull.and your cutomer care was not picking my call and its to disgusting. please replace it or i should go for other way because i m trying to call you and no one is picking my call.
                        Apr 6, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 17, 2017
                        OnlineClues Customer Care's response                         Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
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                          A
                          Ari Vendhan
                          from Arakkonam, Tamil Nadu
                          Feb 8, 2017
                          Resolved
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                          Resolved

                          Address: 600095
                          Website: ONLINECLUES

                          I have booked formal shirts but i have received causal one, i want to return the product.. pls do needful.. Even i dont like these shirts and i want formal shirts only pls help to change this products. I have tried customer care multi time also they not picking my call... help to change the product and confirm the status throught mail so tat i can able to know the status...
                          Mar 28, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Feb 08, 2017
                          Updated by Ari Vendhan                           I have booked formal shirts but i have received causal one, i want to return the product.. pls do needful.. Even i dont like these shirts and i want formal shirts only pls help to change this products. I have tried customer care multi time also they not picking my call... help to change the product and confirm the status throught mail so tat i can able to know the status
                          Verified Support
                          Feb 17, 2017
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
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                            S
                            Syed Hassan Zak
                            from Hyderabad, Telangana
                            Feb 8, 2017
                            Resolved
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                            Resolved

                            Address: 500002
                            Website: www.onlineclues.com

                            I will share your bad quality and fake products on social network and news channels people are putting thier trust blindly on u guyz but ur playing with tat.iwill virul dis news on every social network n news to banned ur website..we dont care of our money which we lost..but in future we can save public money which they earn after lot of struggle.
                            Mar 30, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2017
                            OnlineClues Customer Care's response                             Dear Sir,
                            Your refund process is going on. You will receive the payment Soon in your bank account.

                            Thanks & Regards
                            Onlineclues Team
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                              V
                              vidya7933
                              from Etawah, Uttar Pradesh
                              Feb 8, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

                              Plz exchange my product

                              reg -vidyasagar gupta
                              mo- [protected]
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                                S
                                Sri Lakshmi Sarnala
                                from Vijayawada, Andhra Pradesh
                                Feb 8, 2017
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                                Address: Krishna, Andhra Pradesh
                                Website: shopclues

                                I ordered the saree in 29 jan ...But no msg or ph on my account...plz check inform the saree...details...my account is [protected]@gmail.com
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                                  R
                                  Rajesh Pantha
                                  from Ernakulam, Kerala
                                  Feb 8, 2017
                                  Resolved
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                                  Resolved

                                  Address: 600016
                                  Website: www.onlineclues.com

                                  Dear sir
                                  i ordered 5 shirts/rs1000 to your online shopping. order no is CIN743109. i received another designed shirts instead of my order. i am fully unsatisfied and return request has already initiated. I tried to contact many times and number is not answering. I am fully disgraced from onlineclues online shopping enterprises.
                                  so, kindly do the necesaries to me your level best.
                                  with regards...
                                  Apr 1, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2017
                                  OnlineClues Customer Care's response                                   Dear Sir,
                                  Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                                  Thanks & Regards
                                  Onlineclues Team
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                                    B
                                    bhanu06
                                    from Kottapalli, Telangana
                                    Feb 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mahbubnagar, Andhra Pradesh, 509103

                                    I ordered product combo of 5 shirts but I received different one and also the product is very cheap and it is not I seen on the website so please take return this product and refund my money as soon as possible. I ordered different combo of shirts and they were good also but you delivered completely different so please kindly take return this product and refund my money back. Thank you
                                    +5 photos
                                    Mar 29, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                    Thanks & Regards,
                                    Onlineclues Team
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                                      K
                                      Karthik Dhruva
                                      from Bengaluru, Karnataka
                                      Feb 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: 573201
                                      Website: Facebook

                                      Sir order cancel contact karthik [protected]
                                      Mar 20, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Feb 07, 2017
                                      Updated by Karthik Dhruva                                       Plz sir money problem nixt time order
                                      Feb 07, 2017
                                      Updated by Karthik Dhruva                                       Sir money problem order cancel
                                      Verified Support
                                      Feb 17, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        Y
                                        Younus Aghai
                                        from Hyderabad, Telangana
                                        Feb 7, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hyderabad, Andhra Pradesh, 500006
                                        Website: Online cules

                                        I am buying 3shirts jumbo. I chose colours white cream and blue.but u send me 3 different colours of shirts.and quality also different which u showen in images...so I am upset with ur company...and u small companies always cheating with customers. This words i used because I tried to call many times but didn't revived.even bell is ringing. So I suggest to onlecules is that first u have to improve ur quality of product.secondly improve ur magement.third keep concentrated on new innovation.
                                        Mar 20, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 17, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                        Thanks & Regards,
                                        Onlineclues Team
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