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3.1
Updated: Dec 18, 2021
Complaints 4675
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OnlineClues reviews & complaints page 102

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C
chirag2502
from Roha, Gujarat
Feb 13, 2017
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Address: Jamnagar, Gujarat, 361004

Dear sir,

I booked an order of london looks mens combo of 3 stylish pure linen shirtson dated 21/05/2016 through cod option anounted 699/-
These are not fitted in size and colour is also different as per shown in the sight. Now i want to return my money.

Order details are below mention:

chirag patel

Delivery address: lalpur highway, jay kishan industries, jamnagar

AWB:[protected]
Order no :- CIN775517
Sku code : 3 shirts linen

Shipper address : spark international, 46, green park hisar, 125001 (Haryana)

please Returned to My money

Thanking you sir,

With Regards
chirag patel
Ph : [protected].
Feb 14, 2017
Updated by chirag2502 Online cluse customer care is call me and ask me order and order problem then i share my order problem and then he say me i return your money and debited 40000 rupees in my account.
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    Karthick Kumaresan
    from Vadodara, Gujarat
    Feb 13, 2017
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    Address: 625532

    I choose wrong product. So cancel my order : CIN793201. Order date Feb 11.
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      V
      vishal1994!
      from Agra, Uttar Pradesh
      Feb 13, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110059
      Website: www.onlineclues.com

      I had request for return but still i am not getting any respose,
      Kindly arrange pickup the product and refund my balance details given below:

      Issuse - product quality not good, size mismatch, product mismatch, colour mismatch.

      Order no. CIN788091

      Item name - combo of 3 high quality branded linen shirts.

      Registered contact no. [protected]

      Rs. 1099/-
      Apr 3, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Feb 24, 2017
      OnlineClues Customer Care's response       Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

      Regards,
      Onlineclues Team
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        B
        Bipin Kedia
        from Lucknow, Uttar Pradesh
        Feb 13, 2017
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        Address: Jaipur, Rajasthan, 302003
        Website: Onlineclues

        Size problem or colour problem please return my money
        +1 photos
        Feb 13, 2017
        Updated by Bipin Kedia         Size problem or colour problem
        Feb 13, 2017
        Updated by Bipin Kedia         Please return my money
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          B
          Binal Prince Morakhiya
          from Surat, Gujarat
          Feb 13, 2017
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          Address: 395009
          Website: Shopclues.com

          I asked for beautiful five shirts n they deliver so rubbish thing
          +2 photos
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            S
            Shakil Wahab
            from Mumbai, Maharashtra
            Feb 13, 2017
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            Address: 126005
            Website: Www.onlineclues.com

            I have purchased shirts on 10/2/17 it's aset of five offer an ad on Facebook. When I received the shirts I was shocked to see that shirts colours and design are different from ads. No body is picking up the phone nor replying on mail, I don't know what to do or how can I get the refund
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              E
              evy
              from Ernakulam, Kerala
              Feb 13, 2017
              Resolved
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              Address: Hisar, Haryana, 125005
              Website: onlineclues.com

              I purchased 3 jeans which was in the offer for Rs. 1099/- plus Rs.100/- shipping charges. However it is my first purchase from this site and it turned out to be so bad. The denim is received is not at all worth it ..it looks very local and completely different from the picture shown on the website. I received the jeans today and the time i saw how bad it looked, i wanted to return it. from morning i tried contacting the number which is given on their site, but they have kept the calls busy all the time and then tried another number from which i got confirmation and simply wasted Rs.3/- ..please help me..i need a refund...and would never purchase from this site ever.
              Mar 20, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2017
              OnlineClues Customer Care's response               Dear Customer,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

              Thanks & Regards,
              Onlineclues Team
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                R
                Ravi kumar pintu
                from Mumbai, Maharashtra
                Feb 13, 2017
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                Address: Mumbai City, Maharashtra, 400053
                Website: Onlinecluse.com

                My order no. Is cin788914
                Please cancel my order because servise is not good
                I have one more order on online clues.com five london look cotten shirt
                Order is not mach with order shirts
                So i want cancel my order
                Feb 13, 2017
                Updated by Ravi kumar pintu                 I want cancel my order any condition please
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                  R
                  Ranjeet Kumar Jena
                  from Bhubaneshwar, Odisha
                  Feb 13, 2017
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                  Address: 760001
                  Website: OnlineClues

                  Order date 9 feb 2017 through facebook advertise
                  order delivered on 13 feb 2017
                  Products sent were not as advertised
                  order no.[protected]
                  Price 999
                  Delivery cost 100
                  Please refund my money
                  my contact no.[protected]
                  +3 photos
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                    N
                    Nitish Bharti
                    from Delhi, Delhi
                    Feb 13, 2017
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                    Address: Hisar, Haryana, 125005
                    Website: Onlineclues

                    Hi,
                    I want to return the product which i have recvd becauz the product which i have ordered i have not received so plz take return of product and refund my money asap...
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                      V
                      Vinod Nilangi
                      from Tumkur, Karnataka
                      Feb 13, 2017
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                      Address: Bijapur, Karnataka, 586104
                      Website: onlinecluse.cim

                      My ordered shirt's are different yr sending shirts are different so its not have good quality so I want refund my mony
                      Please refund my mony
                      +1 photos
                      Feb 13, 2017
                      Updated by Vinod Nilangi                       Sir r madum its ordered shirts are not have good quality and its so short and my ordered shirts are not there in packet so its totally different so I don't need this one so I want my mony refund my mony please
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                        D
                        Drvinayak Patil
                        from Khamgaon, Maharashtra
                        Feb 13, 2017
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                        Address: Kolhapur, Maharashtra, 416008
                        Website: www.onlineclues.com

                        Totally faulty colour
                        +1 photos
                        Feb 13, 2017
                        Updated by Drvinayak Patil                         London look 5 men cotton check shirts
                        Lsize
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                          A
                          arvindyeram
                          from Mumbai, Maharashtra
                          Feb 13, 2017
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                          Resolved

                          Address: 125005
                          Website: www.onlineclues.com

                          The product i received is totally different in design which i ordered... ...This is complete mess... Also the phone numbers given on their website are not accesible... Plz change my product and return it asap...

                          otherwise return my money asap..

                          thanks a lot
                          Apr 1, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 24, 2017
                          OnlineClues Customer Care's response                           Hello, Greetings from OnlineClues!
                          We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                          Onlineclues Team.
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                            D
                            Dikshit Vibhu
                            from Kanpur, Uttar Pradesh
                            Feb 28, 2017
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana, 125005

                            Products are different as per pictures and quality of products are not good.
                            I want my reimbursement ASAP.
                            Fabric of shirts are not good they totally different from the advertisement pictures of shirt on the net.
                            After do two three complains I never got any revert from onlineclues.Com. I am very disappointed from this type of service s which you provided to your customers. Please resolve my issues on top priority basis. Reimburse my money ASAP.
                            Apr 22, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Feb 28, 2017
                            Updated by Dikshit Vibhu                             Products are different as per pictures and quality of products are not good.
                            I want my reimbursement ASAP.
                            Fabric of shirts are not good they totally different from the advertisement pictures of shirt on the net.
                            After do two three complains I never got any revert from onlineclues.Com. I am very disappointed from this type of service s which you provided to your customers. Please resolve my issues on top priority basis. Reimburse my money ASAP.
                            Verified Support
                            Mar 17, 2017
                            OnlineClues Customer Care's response                             Hello, Greetings from OnlineClues!
                            We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                            Onlineclues customer care team.
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                              S
                              Shivam Kumawat
                              from Ahmedabad, Gujarat
                              Feb 13, 2017
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                              Address: Hisar, Haryana, 125005

                              Cin782965
                              7.2.2017
                              muje ye product pasand nahi hai is N quality not good m size prb... isliye muje ye shirt retuan karna hai
                              Or muje money chahiye im not acpt this
                              Shivamkumawat
                              Bilimora
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                                V
                                Vikram Shaw
                                from Kolkata, West Bengal
                                Feb 13, 2017
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                                Address: Howrah, West Bengal, 711227
                                Website: OnlineClues

                                I have order slim fit shirt order but you r the xxl size shirt size and different Colours shirt products diliver so please exchange my shirts.
                                +1 photos
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                                  A
                                  Ayushi Mathur
                                  from Lucknow, Uttar Pradesh
                                  Feb 13, 2017
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302018
                                  Website: Onlineclues

                                  I must say the quality is really bad plus size is also not correct... I am not at all interested now product quality is not at all upto to the mark. Kindly take the product back and refund my amount.. order no. [protected]...My order id: CIN786736
                                  I tried customer care number many times but number is busy till now... This is actually not done kindly register my complain and contact me asap... If you received a missed call don't you think you should call back? Highly unprofessional..
                                  Mar 20, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,

                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                  Thanks & Regards,
                                  Onlineclues Team
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                                    P
                                    Priyanka Bhartee
                                    from Bengaluru, Karnataka
                                    Feb 13, 2017
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                                    Address: 560037
                                    Website: www.onliesclues.com

                                    This product is totally different from image I want to return it your customer care is not receiving a call I also mailed you please return my product.
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                                      R
                                      Raju Kingstar
                                      from Sivagiri, Tamil Nadu
                                      Feb 13, 2017
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                                      Address: Vellore, Tamil Nadu, 631001
                                      Website: onlineclues

                                      I have ordered the product and i have received at on feb 7 2017.the productis very bad and size is also different.i want to return the product .i tried many times on the phone number mentioned but there s no response plz do the favour of mine and solve the problems.
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                                        R
                                        revakishor
                                        from Ahmedabad, Gujarat
                                        Feb 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: 380051

                                        I have ordered the product and I have received it on[protected].the product is very bad and catogery is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days.plz do the favour and solve my problem.. Its a very diasspppointing that the return policy of Your Company is very difficult to access by the customer.
                                        Mar 3, 2017
                                        Complaint marked as Resolved 
                                        The complaint not yet solvef
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Feb 07, 2017
                                        Nikesh Rathore's response                                         Product 5 cotton shirts is totally different in design from the show in image of your site.
                                        Feb 07, 2017
                                        Nikesh Rathore's response                                         Product 5 cotton shirts is totally different in design from the show in image of your site.
                                        Verified Support
                                        Feb 17, 2017
                                        OnlineClues Customer Care's response                                         Hello Customer,
                                        Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                                        Please check properly from where do you order this product as it is not our shipment
                                        Other wise you have to send the picture of product so that we can confirm the order.
                                        Our shipment is spark international.
                                        Thanks,
                                        OnlineClues Team
                                        Verified Support
                                        Mar 17, 2017
                                        OnlineClues Customer Care's response                                         Hello Customer,
                                        Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                                        Please check properly from where do you order this product as it is not our shipment
                                        Other wise you have to send the picture of product so that we can confirm the order.
                                        Our shipment is spark international.
                                        Thanks,
                                        OnlineClues Team
                                        View replies
                                        Product 5 cotton shirtis is totally different In Design from the show in image of your site.
                                        Mobile no.. [protected]
                                        Reply
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