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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
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OnlineClues reviews & complaints page 127

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R
Ramesh bhola
Dec 4, 2016
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Address: Junagadh, Gujarat, 362220

Hi im Ramesh bhola
My ider id CIN635471
5 printed cotton shirts is not fitting wrong sizes and color wrong so please returns my order
+1 photos
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    F
    Farru Naaz
    Dec 4, 2016
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    Address: Bangalore, Karnataka, CIN634997

    Plese return me order your wrong order sending me pls return fast
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      M
      MD Aminul Islam
      from Ranchi, Jharkhand
      Dec 3, 2016
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      Address: 732101
      Website: Onlinecluse.com

      The item is totally different colour and size is also different. Quality is also vry poor. So i have returned my order items.

      My order is london looks men's 5 cotton casual slimfit solid shirt. Order no=cin634677
      Ph=[protected]
      +2 photos
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        H
        Harendra vaghela
        Dec 3, 2016
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        Address: 390020

        Dear sir/man I have order 5 slim fit cotton shirts of London looks men's 5 cotton casual shirts but colour of shirts are not good and material are also different from image. I requested you please read my cancel order and give me positive answer. Thank you
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          M
          Mannat.Thakur
          from Mohali, Punjab
          Dec 3, 2016
          Resolved
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          Resolved

          Address: 160055
          Website: www.onlineclues.com

          London looks Jeans worth Rs 1499 that i have ordered from onlineclues were not fitting me and i called the customer care on the same date of delivery within an hour. The person on the phone gave me a complaint number and said that I will receive a call from them as soon as possible but I have still not received any call. It has been 3-4 days. I want my money back or those to be replaced with some other thing.
          Jan 21, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Dec 20, 2016
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
          Have a order three cotten branded shirts. Order amount @799 rupees that I can not use it shirts no use ful please return the order return my money my order no CIN628131 please receive the order please return my money my cell no [protected]
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            R
            ranjithkumar123123
            from Chennai, Tamil Nadu
            Dec 2, 2016
            Resolved
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            Resolved

            Address: Chennai, Tamil Nadu, 600113
            Website: www.onlineclues.com

            ​Name : S.Ranjith Kumar.

            Product Name:London Looks 5 men's Cotton Shirts
            size:S

            Order Number: CIN 622343
            Order Date:16 Nov 2016

            But i revive w​rong product and also wrong size..
            i am not satisfied ..

            so i want to return my product..

            collect Your product and send my amount on my account
            Account Details
            Account Number:[protected]
            Indian Bank
            Mannampandal Mayiladuthurai Nagai Dist. 609305
            IFSC Code: IDIB000A125

            Ordered Mobile Number:[protected]
            Contact Number:[protected]
            May 11, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Dec 13, 2016
            Updated by ranjithkumar123123
            online clues util not response my querry
            Verified Support
            Dec 20, 2016
            OnlineClues Customer Care's response
            Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team.
            Jan 12, 2017
            Updated by ranjithkumar123123
            unitll you have no response

            now what can i do
            Jan 12, 2017
            Updated by ranjithkumar123123
            1 month completed
            Jan 17, 2017
            Updated by ranjithkumar123123
            what happen
            Ye madar chod hum log ko chutiya samajh rakha hai jo dikhata hai wo deta nhi or ye onlinecluse shoping side bhi rong hai product delivery ke bad ko option nhi aata hai return karne ka
            Muje aapne dusre shirt bej diye he ye ak dum gatiya quality ke he muje mere money wapas chahiye warna me consumer court ja kr aap ki company pr case kr rha hu uske bad me aap hi doge ya us se phle meri money muje wapas de do or products he london looks mens 5 cotton casual slim fit solid shirt or iske price he 1099 yaNi 1100 rupeye
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              S
              Sureshgoud17
              from Hyderabad, Telangana
              Dec 2, 2016
              Resolved
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              Resolved

              Address: Medak, Andhra Pradesh, 502300
              Website: Online clues.com

              Dear sir
              I want to return my order because product doesn't match which is shown in site.. it is totally different.
              It's fake product.
              &onlineclues is a fraud online shopping site.
              I called onlineclues contact no more than 50 times but
              They aren't receiving any call.

              My order is london look shirts (set of 5)
              Product price:-1049+ shipping charges 100
              I have received it on[protected]

              My order no:- cin626824
              Contact no-[protected]
              [protected]@gmail.com
              Jan 27, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Dec 20, 2016
              OnlineClues Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                S
                Sajid Koradia
                from Mumbai, Maharashtra
                Nov 30, 2016
                Resolved
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                Resolved

                Address: 125005

                Respected sir, i mr sajid koradia from dahisar, mumbai, maharashtra have ordered your produt, london looks mens 5 checkered cotton shirts size : L, Dated : 29th october 2016, SKU Code : LL 5Check 6, the product you have sent is not the same that i have ordered i request you to help me with this matter as soon as possible waiting for the positive response at the earliest.
                +1 photos
                Jan 27, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Dec 20, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
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                  M
                  midhunjoy
                  from Thiruvananthapuram, Kerala
                  Dec 29, 2016
                  Resolved
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                  Resolved

                  Address: Ernakulam, Kerala, 682031

                  Sir,
                  I ordered London looks men's 5 shirts
                  ( Order no. CIN 629130 ) .
                  I got damaged & different item. The shirts quality is very bad and colors are horrible.
                  I have called customer service so many times but they didn't give any response and I have also sent mail to them.
                  so kindly refund my money or change the shirts or replace my order as soon as possible.
                  Feb 8, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 06, 2017
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Please check your gmail account inbox, Customer care team has reverted to you Regarding your refund.
                  Thanks & Regards
                  Onlineclues Team
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                    A
                    Abhijeet Kachre
                    from Pune, Maharashtra
                    Nov 29, 2016
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                    Address: 444704
                    Website: Online clues.com.

                    Dear sir,
                    I am not satisfy on the return policy my completed no.is20353 You are not proper Way Service, so I requested you Take my A/c no and Delivered by the your courier through by at place dear.at proper way,
                    Thank.so please send early money.
                    +1 photos
                    Nov 29, 2016
                    Updated by Abhijeet Kachre
                    Return a product an refund my money
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                      S
                      Suman Shekhar Bharti
                      from Narasaraopet, Andhra Pradesh
                      Nov 28, 2016
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                      Address: 800004

                      Sir the size of the jeans are getting very long so i need to return the product.
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                        R
                        Ravindar .
                        from Surat, Gujarat
                        Nov 28, 2016
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                        Address: 560022
                        Website: onlineclues.com

                        I was ordered three shirts but they delivered different colour and size even product damaged. i was disappointed about this product, requested you to return back which i was paid money . my order no CIN628041 and my compliant no : 20677
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                          D
                          divya lalchandani
                          from Dhamtari, Chhattisgarh
                          Nov 26, 2016
                          Resolved
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                          Resolved

                          Address: 485001
                          Website: www.onlineClues.com

                          I want my money back i got cheap material and no response of my calls and emails as email address is fake i am very worried and i want people to be aware of these fake sides and i will go to national consumer helpline and surely van and cease this company myorder no is cin626403 contact as soon as possible at [protected] reply me fast within today rather i will surely took action i want 1499 rs back
                          Jan 22, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Nov 26, 2016
                          Updated by divya lalchandani
                          fast reply and solution wanted
                          Verified Support
                          Dec 20, 2016
                          OnlineClues Customer Care's response
                          Dear Sir,
                          Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                          Thanks & Regards
                          Onlineclues Team
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                            M
                            from Ahmedabad, Gujarat
                            Nov 26, 2016
                            Resolved
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                            Resolved

                            Address: Navsari, Gujarat, 396521
                            Website: [email protected]

                            My order not delevar my order ID CIN626040, CIN626035
                            Jan 23, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Nov 26, 2016
                            Updated by [email protected]
                            My Order is not delevar I am wating in 9 days
                            Nov 28, 2016
                            ankush vea's response
                            The product is not same as orderd product.so take the product and refund my monet
                            Verified Support
                            Dec 20, 2016
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Your order has been cancelled because you didn't attend the confirmation call.Thank for using OnlineClues.Now You Can Order Again Right Product.
                            If you have already ordered please ignore it.

                            Thanks & Regards,
                            Onlineclues Team
                            Vikash verma, gaytri nagar, chandpur salori near ishwar sharan degree college main gate city- Allahabad, state- uttar pradesh, zip- 211001, Mb. No. [protected], item name-London looks Men's 3 Denim Standerd fit jeans.size 32

                            My order not delivered - Comment #2607750 - Image #0
                            My order not delivered - Comment #2607750 - Image #1
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                              P
                              Pranabesh Singha
                              from Kolkata, West Bengal
                              Nov 25, 2016
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                              Address: 721601
                              Website: www.onlineclues.com

                              Wrong colour & wrong size & wrong style & wrong cotton
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                                S
                                Shammi Tiwari
                                from Indore, Madhya Pradesh
                                Nov 24, 2016
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                                Address: 497001

                                Pleees cancel my order i. D num. CIN629863 i am only cheking your collection
                                +1 photos
                                Nov 23, 2016
                                k.pandi's response
                                address no
                                Address change
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                                  R
                                  rathoreg786
                                  from Gwalior, Madhya Pradesh
                                  Nov 24, 2016
                                  Resolved
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                                  Resolved

                                  Address: 474020
                                  Website: onlineclues.com

                                  I bought 3 pack of london looks womens's slim fit mod rlse denim jeans. which is very different from the site shown and the quality of the product is very discustive. Its look like a mens jeans. there is no fitting amoung the jeans. and its not looks good after wearing this. i want to return my order.
                                  invoice no:[protected]
                                  order id: CIN 624314
                                  Feb 12, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 06, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,

                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                  Thanks & Regards,
                                  Onlineclues Team
                                  The item is totally different than that I have ordered and size is also differ. Quality is also vry cheap. Colour is differ all four jeans have matched colour.
                                  Rong color my shift order in your product is not maches in . this product is not maches in color i am return your product.my order is so not good.
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                                    V
                                    vijay nagaraj
                                    from Tirupati, Andhra Pradesh
                                    Nov 23, 2016
                                    Resolved
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                                    Resolved

                                    Website: www.onlineclues.com

                                    I have ordered five set check casual combo shirt but i have received the shirt which looks like scrap and very very low quality one.the one i got is irrelevant to my order .kindly i need the refund for my product and take back your product.
                                    My order number:CIN625942
                                    My online clues complaint number :20254

                                    While contacting the customer care they said i will get an email bt i didnt get that till now so i need to take some action and refund me as quick as possible
                                    Jan 23, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 20, 2016
                                    OnlineClues Customer Care's response
                                    Dear Sir,
                                    Your refund is done. Please check your bank account details.
                                    Thanks & Regards
                                    Onlineclues Team
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                                      J
                                      Joslin Janu Arsha
                                      from Bengaluru, Karnataka
                                      Nov 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: Hassan, Karnataka, 573201
                                      Website: Onlineclues

                                      I didn't like the product quality at all it is not as shown in the pictures n even issue of sizing so i want to return the product. The product you have showed in the picture is totally different in the real thing. Its totally fake by seeing the review i thought the product would be fine bt i found it more worst even the size u have shown is also very irrespective as shown.
                                      +1 photos
                                      Jan 20, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Nov 23, 2016
                                      Updated by Joslin Janu Arsha
                                      Its london looks actually i have wrote it as london dreams so plz do me a godsake favor its realy bad cant wear ot anytime because of the size and the quality. Why do even shown the images as so good if it is not even better inreal. So plz do take my order back and refund my money
                                      Nov 26, 2016
                                      Updated by Joslin Janu Arsha
                                      You guys are very late in responding for the customers problems. Please for the godsake favor me and take my return order . You guys show something else in the picture and provide the worst for us. Why is this fake advertise plz solve my problem as soon as poosible please i m requesting you this time bt jf you wont respond you guys would pay for this later for serious issue mind it
                                      Verified Support
                                      Dec 20, 2016
                                      OnlineClues Customer Care's response
                                      Dear Mam,
                                      Your refund is done. Please check your bank account details.
                                      Thanks & Regards
                                      Onlineclues Team
                                      You guys are very late in responding for the customers problems. Please for the godsake favor me and take my return order . You guys show something else in the picture and provide the worst for us. Why is this fake advertise plz solve my problem as soon as poosible please i m requesting you this time bt jf you wont respond you guys would pay for this later for serious issue mind it
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                                        S
                                        Seenu jagadeesan
                                        from Jayamkondacholapuram, Tamil Nadu
                                        Nov 24, 2016
                                        Resolved
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                                        Resolved

                                        Address: 600052

                                        Order I'd : CIN624998
                                        Item: London looks branded 5 printed cotton shirts

                                        I'm not satisfied with the item. I have received the wrong item.I have ordered a different colour but i have received the different one.The quality of the product is very poor.please collect your item and refund my money and there is no return option in your website.please solve this issue as soon as possible.
                                        Jan 21, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 20, 2016
                                        OnlineClues Customer Care's response
                                        Dear Customer,

                                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                        Thanks & Regards,
                                        Onlineclues Team
                                        Hi mera naam kamlesh thapa he meri ye complain he ki me ne jo check shirts ka order diya hai vo double ho gaya he, is liye me unmese ek order cancel karna chahta hu, mera order no he CIN627760
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