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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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OnlineClues reviews & complaints page 128

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C
Carkannan Kannan
from Kovilpatti, Tamil Nadu
Nov 22, 2016
Resolved
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Resolved

Address: Tirunelveli, Tamil Nadu, 627003
Website: Onlineclues

Why this onlineclues contact number front page of my mobile Number and name
Please delete my phone number
Combo shirt very different type and color
Please note that return my money
Kindly send refund cash
Please delete my phone number
Combo shirt very different type and color
Please note that return my money
Kindly send refund cash

Cin 621774 awb[protected]
Jan 20, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2016
OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues customer care team.
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    C
    Caston Fernandes
    from Savantvadi, Maharashtra
    Nov 22, 2016
    Resolved
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    Resolved

    Address: South Goa, Goa, 403723

    My self Caston Fernandes .phone nos [protected].I have ordered London looks cotton shirts online costing 999+ 100 shipping charges . Those shirts are don't even smiler to what was shown in pic and also not good quality product .J will kindly request u to take return your goods and refund me oder I'd is not mention
    Sku code.LL 5Shirt 10.I'm sending u the photo copy of your invoice for your reference ..kindly do the need ful...
    +1 photos
    Jan 22, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Dec 20, 2016
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards
    Onlineclues customer care team
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      A
      Aakanksha2301
      from Jasidih, Jharkhand
      Nov 22, 2016
      Resolved
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      Resolved

      Address: 125005
      Website: www.Onlineclues.com

      The company has sent me the wrong product . I ordered jeans combo the material should have been Denim Lycra but they sent plain denim jeans and the measurement given on the site does not match with the size of product . I tried contacting them but the phone is always buzy . I send them several e-mails but they just don't reply .Solve this matter otherwise I will take the matter to customer court.
      Jan 22, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Nov 18, 2016
      Bhaveash's response       I want to return your 3 jeans combo with return cash back 1199 my order no is609419 and ref.no:[protected]
      Verified Support
      Dec 20, 2016
      OnlineClues Customer Care's response       Dear Mam,
      Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
      View replies
      I want to return your 3 jeans combo with return cash back 1199 because it's different with colour of order given my order no is 609419 and ref.no:[protected]
      Reply
      I have ordered and received 5 pack of shirts on 11.11.16, quality of shirt material is really bad and size also not matches to what i was ordered. Kindly register this complaint and refund my money. Had a very bad experience with online clues all their product are fake it seems.
      Reply
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        D
        Deepak Bagul
        from Pune, Maharashtra
        Nov 22, 2016
        Resolved
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        Resolved

        Address: Aurangabad, Maharashtra, 431001
        Website: Onlineclues

        Miss shipment my name Deepak Bagul
        Mob-[protected]
        Maine rs-999 me
        2shirts& 1jeans combo order Kiya tha co mujhe galat Mila hai to plz mujhe sahi product dedigye vana majburan mujhe
        Grahak manch ko shikayat karni padegi

        (Order No-CIN619960 & order Date - Nov 10 2016 )
        +1 photos
        Nov 22, 2016
        Complaint marked as Resolved 
        Miss shipment Plz refund my money Coll me
        Nov 22, 2016
        Updated by Deepak Bagul         Miss shipment

        Nov 22, 2016
        Updated by Deepak Bagul         Miss shipment returns my money

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          J
          jayeshgohil
          from Visnagar, Gujarat
          Nov 21, 2016
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          Address: Vadodara, Gujarat, 390011
          Website: Onlineclues.com

          Shirts which images display online. When received totally different. So refund my payment. Shirts quality colour and material is so poor. If I do not get my money back I will contact to consumer court
          My mo.[protected]
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            E
            Ekta1111
            from Ranchi, Jharkhand
            Nov 21, 2016
            Resolved
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            Resolved

            Address: Dehradun, Uttarakhand, 248001
            Website: Onlineclues.com

            My name is ekta kanojia. I ordered 4 Combo of Slim-fit Denim Jeans (London Looks Brand Women's) with size-34, but when received the product, it seems too short and a actual 34 size. Even your customer care is not dealing fair. I want to change the product with other size or refund my paid money.
            Complaint no- 19339.
            Address- 572/ Tapkeshwar colony,
            Garhi cantt, dehradun,
            Contact no- [protected]

            And pls take immidiate action
            Jan 22, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Dec 20, 2016
            OnlineClues Customer Care's response             Dear Sir,
            Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
            Thanks & Regards
            Onlineclues Team
            View replies
            No.CIN613702
            i am not receive my parcel..
            Reply
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              C
              Carkannan Kannan
              from Kovilpatti, Tamil Nadu
              Nov 21, 2016
              Resolved
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              Resolved

              Address: Tirunelveli, Tamil Nadu, 627003
              Website: Onlineclues

              Product (t-shirts) is totally different in design from the show in image of your site.
              Cin no.621774
              Awb[protected]
              K.kannan contact no [protected]
              Please send correct product already product is very delayed.Product (t-shirts) is totally different in design from the show in image of your site.Product (t-shirts) is totally different in design from the show in image of your site
              Jan 20, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Nov 21, 2016
              Updated by Carkannan Kannan               Order ID CIN 621774
              Awb[protected]
              Spark international

              1.London Looks Branded 5 Printed Cotton Shirts !
              size: S Rs 999.00 Rs 1, 099.00
              size: S Rs 999.00 Rs 1, 099.00
              respected sir, i am sry for this report.
              my complaint:-
              Combo shirt totally different wrong product. so please refund my money for your kind perusal
              thanking u...
              My contact number [protected]
              Verified Support
              Dec 20, 2016
              OnlineClues Customer Care's response               Dear Sir,
              Your refund process is going on. You will receive the payment soon in your bank account.

              Thanks & Regards
              Onlineclues Team
              View replies
              No. CIN613702
              I have receive my order today...
              But is is not my...choice...shirt pack...

              So i am return youe parcel and send me my original selection shirt
              Reply
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                S
                sandeep1230
                from Hyderabad, Telangana
                Nov 21, 2016
                Resolved
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                Resolved

                Address: Karimnagar, Andhra Pradesh, 505209
                Website: [email protected]

                Order id: cin622822

                Order date:
                Nov 14, 2016 2:25:37 pm...

                I receved wrong product. And bad quality shirts.. Pleace reslove my problem as soon as possible.. And re send my amount or send good quality shirts and color match with advise photo..
                Sunil
                Md-579. Block no-42. Pothana colony. New maredupaka
                Ramagundam, telangana
                In-505209
                [protected]
                +1 photos
                Jan 23, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Dec 20, 2016
                OnlineClues Customer Care's response                 Dear Sir,
                Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                Thanks & Regards
                Onlineclues Team
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                  C
                  Chanpreet2346
                  from Gurgaon, Haryana
                  Nov 21, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110018
                  Website: www.onlineclues.com

                  I order combo of London Looks men's 3 Denim Standard-Fit jeans..!quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my ORDER NO. CIN621985 N CIN621953 i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of 3 Denim Standard-Fit jeans i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money...
                  Jan 20, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 20, 2016
                  OnlineClues Customer Care's response                   Dear Sir,

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                  Thanks & Regards,
                  Onlineclues Customer Care Team
                  View replies
                  Lanjodukullara...kocham kuda manavathvam ledara...
                  Reply
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                    H
                    Haranath Kumar
                    from Sathupalli, Telangana
                    Nov 20, 2016
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                    Address: Nellore, Andhra Pradesh, 524001
                    Website: OnlineClues.com

                    I odered the small sized five casual shirts package and u guys send me that shirt size is medium it is very large i want to return that order
                    details
                    [protected]
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                      P
                      Prabhu Josh
                      from New Delhi, Delhi
                      Nov 19, 2016
                      Resolved
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                      Resolved

                      Address: Hisar, Haryana, 125005
                      Website: Onlineclues.com

                      I ordered checked shirts size xl for combo offer 5 shirts rs.999+ 100 for shippin... but you are dispatched printed [censored]s and size M so I want to return it...
                      +1 photos
                      Jan 25, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 20, 2016
                      OnlineClues Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        H
                        Heta Sharma
                        from Noida, Uttar Pradesh
                        Nov 19, 2016
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                        Address: Vadodara, Gujarat, 390017
                        Website: www.onlineclues.com

                        The product is different ..it is not the same product which I have seen on your site.please take it back and return my money.
                        +1 photos
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                          9
                          9676304269
                          from Delhi, Delhi
                          Nov 19, 2016
                          Resolved
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                          Resolved

                          Address: 500016
                          Website: www.onlineclues.com

                          My order id is CIN622286 and tracking id[protected], i want return my order parcel because i received the parcel but the item is not same as per your display item. please return this item.
                          +2 photos
                          Nov 22, 2016
                          Complaint marked as Resolved 
                          hi i wait for your returned pickup scheduled so why your company shoud be too late process please contact me this no 9676304269
                          Verified Support
                          Dec 20, 2016
                          OnlineClues Customer Care's response                           Dear Customer,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
                          View replies
                          l

                          My order id is CIN745092 and tracking id[protected], i want return my order parcel because i received the parcel but the item is not same as per your display item. please return this item.
                          Reply
                          ek no. bakwas
                          Reply
                          My order id is CIN841764 and tracking id[protected], i want return my order parcel because i received the parcel but the item is not same as per your display item. please return this item.
                          Reply
                          sheethal kumar's reply, Mar 14, 2017
                          please suggest when i can get updates.
                          I have alleredy received London look tshirt colour and design don't match so please return .sku code 5chek 2..cin878911.[protected]..my number [protected]

                          Return pickup my order - Comment #2689037 - Image #0
                          Reply
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                            I
                            Isabel@
                            from Singrauli, Madhya Pradesh
                            Nov 19, 2016
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                            Address: Hisar, Haryana, 125005
                            Website: ONLINECLUES.com

                            Sir my order no. Is CIN621377 I have order different t shirt but I have deliver different t shirt sir plzz accept my complain and return my money it's humble request
                            Name suhel Khan
                            Mobile no. [protected]
                            +1 photos
                            Nov 19, 2016
                            Updated by Isabel@                             It's humble request sir please refund my money plzzzz I am very poor and I know what is the importance of money

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                              S
                              Sahil Thakur 5559
                              from Chandigarh, Chandigarh
                              Nov 19, 2016
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana
                              Website: www.onlineclues.com

                              I purchased a bunch of five shirts. But the quality of these shirts are very worst. Company is not responding for replacing these shirts. They are not refunding my money back. I think this is a fake company who play with the people.in the terms and conditions of the company, it is clearly mention that if customer want to replace the item they can give back the order and get his money refund.
                              +1 photos
                              Jan 20, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 20, 2016
                              OnlineClues Customer Care's response                               Dear Sir,
                              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                              Thanks & Regards
                              Onlineclues Team
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                                T
                                Tarun Chaurasia
                                Nov 19, 2016
                                Resolved
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                                Resolved

                                Address: Meerut, Uttar Pradesh, 250002
                                Website: www.onlineclues.com

                                This is to inform you that the shirts which i ordered is different from the shirts which were delivered. So kindly replace my order. I order londan looks branded shirts but the colours, pattern and size of the shirts which were delivered to me were completely different. The size which i ordered was small but which i got was medium.
                                Kindly check my complaint and reply me as soon as possible by correcting my order and delivery.
                                Hoping for the positive reponse.
                                Dec 25, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 21, 2016
                                OnlineClues Customer Care's response                                 Dear Customer,
                                Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                                Thanks & Regards,
                                Onlineclues Team
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                                  S
                                  Sekhar mummidi
                                  from Bengaluru, Karnataka
                                  Nov 18, 2016
                                  Resolved
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                                  Resolved

                                  Address: 533101
                                  Website: www.onlineclues.com

                                  I order combo of london looks men's 3 denim standard-fit jeans..! Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My oid cin618316. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of 3 denim standard-fit jeans i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
                                  Dec 24, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 21, 2016
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
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                                    N
                                    [email protected]
                                    from Pune, Maharashtra
                                    Nov 17, 2016
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                                    Address: Nagpur, Maharashtra, 440008
                                    Website: Onlineclues.com

                                    Me ye Shirt Aap ko Return karna h ye shirt damage h & colour bhi Very Chip h
                                    Mene iske pahle bhi complain ki thi Par reply nahi aaya Aap ke taraf se.
                                    +1 photos
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                                      S
                                      Satij
                                      from Pune, Maharashtra
                                      Nov 17, 2016
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra, 411033
                                      Website: Onlineclues. Com

                                      Dear sir/madam,
                                      From this website (onlineclues. Com) as I ordered London looks men's 5 checkered cotton shirts with product ID CIN 606342., I got completely different items with poor quality, different color of shirts also got delayed delivery on 16/11/2016 at 4pm at my office place. so kindly tell them to repay my amount of this product. As I contacted and also emailed to their customer but he didn't responded me properly, as he told me we have not placed this delivery... etc I contacted to this Contact person_[protected] and emailed on cc onlineclues. Com... Plz resolve my problem and make strict actions on such website too

                                      Product delivery by_SPARKINTERNATIO NAL[protected]
                                      +1 photos
                                      Jan 22, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Nov 17, 2016
                                      Updated by Satij                                       This photo of products of shirts, poor quality

                                      Nov 17, 2016
                                      Updated by Satij                                       As product ID is CIN606312

                                      Verified Support
                                      Dec 20, 2016
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                      Thanks & Regards,
                                      Onlineclues Team
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                                        A
                                        Ankitaghosh.90
                                        from Disa, Gujarat
                                        Nov 17, 2016
                                        Resolved
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                                        Resolved

                                        Address: Nagpur, Maharashtra, 440026
                                        Website: www.onlineclues.com

                                        I order jeans..
                                        Cin607598
                                        Sku code: ll 3gjeans 6
                                        Order date : 02nov 2016
                                        Deliver date : 11nov 2016
                                        Product (Jeans) is totally different in design from the showing image of your site and quality was not. I am not satisfied. I want to return this product but customer care is not helping.. I calld ao many time but they are not receiving my call.. Plz solve my problem soon
                                        Dec 21, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 18, 2016
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                                        Thanks & Regards,
                                        Onlineclues Team
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