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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 130

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S
sharda kori
Nov 11, 2016
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Address: Jabalpur, Madhya Pradesh, 482002
Website: www.onlineclues.com

Mene jo shirts ordar kiya hai muje woh shirts nahi mile hai
+2 photos
Nov 11, 2016
Updated by sharda kori
muje ye shirts chiye ok

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    mldjmani
    Nov 11, 2016
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    Address: 635126

    I Mani I was order London looks men's casual slim fit 5 solid shirts, I received my order but this totally different products I want to return my order
    Order number CIN604227
    Nov 11, 2016
    Updated by mldjmani
    Totally different colours and different size and different clothes shown from images in my order
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      V
      vijay sairam
      from Chirala, Andhra Pradesh
      Nov 11, 2016
      Resolved
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      Resolved

      Address: Guntur, Andhra Pradesh, 522601
      Website: www.onlineclues.com

      Order details:

      Order id: cin600325
      Order date: oct 31, 2016 10:58:22 am
      Date of delivary: november 8, 2016
      Product name: london looks branded 5 printed cotton shirts!
      Ize: l
      Unit cost:999 rupees (100 extra for shipping)
      Total amount: 1099 rupees

      Returned reasons:

      Recieve product (shirts) is totally different form the original oreder product (shirts).
      +1 photos
      Dec 13, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Nov 12, 2016
      OnlineClues Customer Care's response
      Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues Team
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        M
        Mahesh tumu
        from Kodar, Telangana
        Nov 11, 2016
        Resolved
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        Resolved

        Address: 122001
        Website: Inline clues.com

        I am mahesh. I ordered 5 slim fit shirts on 31 oct. I received them on 9 oct. The shirts are not original cotton and quality is not good. The colours of shirts are also not good. They are not same as appeared in add. So i want to return them back to you. So please consider my wish and take them away. Please make necessary efforts to return back me my money.
        Dec 15, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Nov 14, 2016
        OnlineClues Customer Care's response
        Dear Customer,
        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
        Thanks & Regards,
        Onlineclues Team
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          S
          Swati Raghuwanshi
          from Mundi, Madhya Pradesh
          Nov 10, 2016
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          Address: Bhopal, Madhya Pradesh
          Website: www.onlineclues.com

          Please cancel my order id CIN611970 & CIN611954 Cancel my order of london looks womens 3 comfort jeans. london looks fusion of 5 check shirts.
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            S
            shubham bagsar
            Nov 10, 2016
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            Address: Nagpur, Maharashtra, 440022
            Website: india cusumer complaining

            Dear sir,
            i want to return my order it was received sunday .i see in your web site this product is not match to my product which is you shown this is totally different product so i want to refund my money my order is Rs 1099 the london looks 5 shirts so plz get it
            my order code is CIN581067
            contact no. [protected]
            also my bank detail is

            account no.[protected]
            STATE BANK OF INDIA
            IFSC CODE SBIN0014725
            pls get it
            Dec 17, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Nov 14, 2016
            OnlineClues Customer Care's response
            Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team.
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              V
              Veerash Warad
              from Mysore, Karnataka
              Nov 10, 2016
              Resolved
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              Resolved

              Address: Yadgir, Karnataka, 585201

              Dear Sir
              Myself veeresh k warad
              from yadger ks
              I have ordered LONDON LOOKS Check Shirts combo of Rs 1149 and my order number is CIN602961.
              2one order no CIN 602972
              Men's fit Denim jeans Rs 1499...
              But I am not satisfied with the product . bcz the quality of the product is not good...thus I request you to refund my money back and take your product back...Thanks
              +1 photos
              Dec 22, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Nov 14, 2016
              OnlineClues Customer Care's response
              Dear Customer,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

              Thanks & Regards,
              Onlineclues Team
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                V
                Vmr Vmr
                from Sivakasi, Tamil Nadu
                Nov 10, 2016
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                Address: Coimbatore, Tamil Nadu, 641101

                It's not good prodect
                Nov 10, 2016
                Updated by Vmr Vmr
                Material different
                It not worth I don't like
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                  B
                  Bhuvana SankarDoss
                  from Bengaluru, Karnataka
                  Nov 10, 2016
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                  Address: 560038

                  I want to cancel the order because I choose wrong product.
                  My order no is CIN619307
                  Ok
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                    G
                    GowthamNandivarman
                    from Bhavani, Tamil Nadu
                    Nov 10, 2016
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                    Address: 635206
                    Website: ONLINECLUES.COM

                    The product which I had ordered from onlineclues website is delivered a wrong product. The product mismatch and incorrect product has been delivered. When I made call to the customer service Number from their website. No response from them.
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                      B
                      Bhairesh Nayak
                      Nov 9, 2016
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                      Address: 574143
                      Website: online clues.com

                      The shirts which are delivered to me are very bad quality shirts and also those are completely different to which I was ordered the three shirts so please accept my request to return of those three shirts and please refund my money, please.actually, those shirts are not have the same specifications as displayed in the website . totally those are fake compared to photos which are displayed in fb website. So please accept my request and refund my money. please don't ignore my request sir, please...
                      +1 photos
                      Dec 17, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 14, 2016
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        R
                        raja nagendra
                        from Namakkal, Tamil Nadu
                        Nov 9, 2016
                        Resolved
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                        Address: 122001
                        Website: online clues

                        The order is not good because the colors in the add were not matched for the order and cloth is not cotton and not in correct size. So please take them return as soon as possible. I ordered them on 31oct and received on 9 nov. So please also return my money back carefully. I hope that you will send back my money fastly. Also requesting u to dont repeat them again
                        Dec 17, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Nov 09, 2016
                        Updated by raja nagendra
                        The order is not good because the colors in the add were not matched for the order and cloth is not cotton and not in correct size.so please taje them return as soon as possible.i ordered them on 31oct and received on 9 nov.
                        Verified Support
                        Nov 14, 2016
                        OnlineClues Customer Care's response
                        Hello, Greetings from OnlineClues!
                        We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                        Onlineclues Team.
                        Ordered a pack of 5 london looks men cotton casual shirts.Material quality is so cheap and size is not perfect.product shows in website so good but delivery of the product less quality.very bad product.
                        ID NO-CIN607317

                        London looks men's cotton casual slim-fit five solid shirts - Comment #2595416 - Image #0
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                          G
                          Gyanendrasrivastava
                          from Kotputli, Rajasthan
                          Nov 9, 2016
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005
                          Website: Onlineclues.com

                          Above product delivered to me but is different as it was shown colour totally different. Even size of one shirt of them is "L" IN lieu of "XL". Shipper is Spark International opp. Holy Hospital, Tosham Road, HIsar-125005. Kindly make it changed. SKU code printed on the packet is 'LL 55_Print 2. COM 604628Photo as was shown during booking is attached herewith. I am sorry to say that this type of irregularity is question to the integrity of the company.
                          +1 photos
                          Dec 16, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 14, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                          Thanks & Regards,
                          Onlineclues Team
                          Order date: October -27.10. 2016
                          Date of delivery:, - November 03.11., 2016
                          Product name: Branded combo of 05 assorted Denim Jeans
                          Unit cost:1299 rupees (100 extra for shipping)
                          Total amount: 1399 rupees
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                            S
                            Sarathy Vit
                            from Chennai, Tamil Nadu
                            Nov 9, 2016
                            Resolved
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                            Resolved

                            Address: 600056
                            Website: Onlineclubes

                            Item Name: London Looks Men's Cotton Casual Slim-Fit 5 Solid Shirts
                            Order Date: 31-10-16
                            Delivery Date: 07-11-16

                            Sir I'm order colors of shirts and receiving shirts colors are mismatched and quality of material is also poor but product description is 100% cotton and full slave but reviving products are not a cotton product.I tired to get them but no response from their end
                            Dec 17, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 14, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,
                            Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                            Thanks & Regards,
                            Onlineclues Team
                            Please just update the status, when I can expect to return??
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                              1
                              19091985
                              from Kolkata, West Bengal
                              Nov 9, 2016
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                              Address: Bhilwara, Rajasthan, AWB#79052840646
                              Website: [email protected]

                              Sir jo ye shirt mene mangvaye he vo size me chote h to sir please aap se req. he is no. se just badi no. vali shirt diliver karvaye.
                              Nov 09, 2016
                              Updated by 19091985
                              sir please
                              Nov 09, 2016
                              Updated by 19091985
                              सर प्लीज मेरा return ऑर्डर कन्फर्म करे मुझे साइज़ में छोटा हे तो आपसे रेकुवेस्ट हे आप मुझे इससे १ no बड़ा भिजवाये
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                                M
                                Monica Swarna Latha
                                from Bengaluru, Karnataka
                                Nov 9, 2016
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560093
                                Website: Onlineclues.com

                                I had ordered London looks women's3slim fit mid rise denim from onlineclues.com orderId CIN601161 the product is worst and doesn't not fit me I paid 1199rs for this I need refund by initiating the product return but no customer care is responding when I tired to call them even I dropped an Email to them .This is really a fake site receiving wrong products and in site they have mentioned easy and safe returns. I am really taking an strict action if my is not refund .
                                Dec 17, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 14, 2016
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  S
                                  shahwaj ahmed
                                  Nov 9, 2016
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                                  Address: Lucknow, Uttar Pradesh, 226001
                                  Website: onlineclues.com

                                  I return this product
                                  +1 photos
                                  Nov 09, 2016
                                  Updated by shahwaj ahmed
                                  London looks branded 5 printed cotton shirts
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                                    A
                                    aniruddha donge
                                    Nov 8, 2016
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                                    Address: Chandrapur, Maharashtra, 442401
                                    Website: Onlineclues

                                    I receive my order but it is totally different as what I had ordered...
                                    So take it return and refund my money back...
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                                      E
                                      Er Prajapti Ankur
                                      Nov 8, 2016
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                                      Address: Rajkot, Gujarat, 360003
                                      Website: onlinecluses.com

                                      Not match any product
                                      Cin 602916
                                      [protected]
                                      My contact no.[protected]
                                      Branded combo3 pure cotton shirt
                                      +1 photos
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                                        S
                                        Shrikant Dangar
                                        from Pune, Maharashtra
                                        Nov 8, 2016
                                        Resolved
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                                        Resolved

                                        Address: 411015
                                        Website: www.onlineclues.com/?gclid=CP25q9efmdACFQkjaAodVC8D3g

                                        Hi,

                                        They have refunded me my amount but what about money i spent for courier (Rs 360) it is not a small amount right. I understand by reading their policies that they don't provide reverse shipping charges.

                                        But to be frank, if i would i have got correct product which i had ordered i would have kept that regardless of the quality. But they sent me wrong product and that too with worst quality and then they ask me to ship it back. I paid rs. 360 courier charges to send the product back.

                                        Now tell me, did they mention anywhere in their policy that company have right to send wrong & worst quality product.

                                        I saw many complaints regarding the same, company don't have right to do this with their customers. We are at loss by using this website, we waste time, money and at the end we don't even get the product they display and end up wasting time and money.

                                        Most imp thing is their customer care numbers, those never connect even if they connect there is no response.

                                        We get call from them, but the person talking is very rude and they didn't even listen on what we are trying to say and they disconnect the call.

                                        I got a call from their customer care executive regarding refund. They asked me did i get money in my account (Rude voice - not my concern though), i said yes i received. And i continued, but i didn't receive courier money, the person directly disconnected the call. I was like what the hell, are they doing business in this was.

                                        Small scale companies do need to take care of these small small things to grow big. I do run a small organization and i know imp of small small things which can lead me to grow big.
                                        I am not here to teach you how to do business but to get my money back.

                                        Please help me to get my courier money back as it was not my mistake that they sent me wrong product.
                                        If i wouldn't have liked the product and sent it back then i wouldn't have requested for courier money, i sent the product back because shirts were of worst design that i cannot gift it also and when i tried one of them it was so hard on my skin,

                                        Please help!!!
                                        Dec 17, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Nov 08, 2016
                                        Updated by Shrikant Dangar
                                        Forgot to tell about the mails they send.

                                        When I am asking them one thing they again and again reply back with the policies link saying, please go through the link. I read their policies several times and I didn't read anywhere that company can send wrong product and ask customers to pay reverse shipping.

                                        At end of every mail in their signature there is customer care number which never connects. Don't know why they use it.
                                        Nov 11, 2016
                                        Updated by Shrikant Dangar
                                        hi,

                                        I am sure they will come up with link of their policies.
                                        Nov 14, 2016
                                        Updated by Shrikant Dangar
                                        Still no response from them.. are they going to respond ?
                                        Verified Support
                                        Nov 14, 2016
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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