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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 129

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R
Ravinder Panchal
from Delhi, Delhi
Nov 17, 2016
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Address: New Delhi, Delhi, 110026
Website: [email protected]

Not matching this my order so plz give me my money I am just wating for your reply.
+1 photos
Nov 17, 2016
Updated by Ravinder Panchal
So plz fast reply not matching me my order
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    U
    u.dutta
    from Kolkata, West Bengal
    Nov 17, 2016
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    Address: Nalbari, Assam, 781335
    Website: [email protected]

    Dear team,
    it is obsered that color of the shirts found in the pecke are not mitch with the color.ordered be me.here i am attach the picture of the selected shirts be me and send by you.
    please suggest-
    SKU CODE:LL5shirt10
    SL NO:cin612690
    +2 photos
    I want to. Return my. Orders london looks branded shirts still did not get. Any response from onlinecules there are shirts which color are totally different also quality of shirts not good. Ao i want to return my order as soon as possible .

    Wrong color send - Comment #2600008 - Image #0
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      G
      gopinathaaaa
      from Muvattupuzha, Kerala
      Nov 16, 2016
      Resolved
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      Resolved

      Address: Hisar, Haryana, 125005
      Website: www.onlineclues.com

      I saw this offer in facebook and ordered.. But later only i come to know this company is not fair.. So kindly cancel my order.
      My order id is cin624512.
      Order date:16/11/2016 at 8:30pm
      Later i will not order anything in this website
      Please cancel this order
      +1 photos
      Dec 24, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Nov 21, 2016
      OnlineClues Customer Care's response
      Dear Customer,

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

      Thanks & Regards,
      Onlineclues Team
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        S
        SibaSankar Patra
        from Hyderabad, Telangana
        Nov 16, 2016
        Resolved
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        Resolved

        Address: 530045
        Website: [email protected]

        I have been ordered shirts but I got different kind of shirts and size also for this purpose if call helpline number nobody pickup my call
        +1 photos
        Dec 25, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Nov 16, 2016
        Updated by SibaSankar Patra
        I did get my exact order I got but different shirt and size also which image I am given here I ordered this shirts but I got different shirts

        Verified Support
        Nov 18, 2016
        OnlineClues Customer Care's response
        Dear Customer,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
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          S
          sanju5857
          from Dhamtari, Chhattisgarh
          Nov 15, 2016
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          Address: 487001

          My order id is CIN617513 and not received my order i am booking to the date of 08-Nov-2016 and not coming to my order at my place please send order item to my place
          thanking you
          +1 photos
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            G
            GanaPradeep
            from Bengaluru, Karnataka
            Nov 15, 2016
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            Address: Gurgaon, Haryana, 122001
            Website: www.onlineclues.com

            I have bought 5 shirts in onlineclues and they didnt deliver what i ordered. And the quality of shirts also very worst and i asked for return, they said note down a compliant number and we will get back to you ... till now i did not get any call... Waste of money dont buy
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              K
              Kuriya
              from Korba, Chhattisgarh
              Nov 15, 2016
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              Address: Raipur, Chhattisgarh, Order ID - CIN623188

              Order ID - CIN623188
              Wrong size order my jeans
              Nov 15, 2016
              Updated by Kuriya
              Wrong size jeans order so please cancel this product
              Order ID is - CIN623188
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                L
                Lebin Smith
                from Coimbatore, Tamil Nadu
                Nov 14, 2016
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                Address: Erode, Tamil Nadu, 638009
                Website: onlineclues

                Sir, my order number - CIN603084. i never expect this product from you. so i would like to return my order. .come and get it soon
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                  R
                  Raj Kitty Badiger
                  from Vijayawada, Andhra Pradesh
                  Nov 14, 2016
                  Resolved
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                  Address: 583220
                  Website: onlineclues

                  Dear All
                  am received order for five cotton shirts in Rs-1099. but this product was delivered bur this is wrong product so that i want toreturn this product .

                  product details -:Five cotton shirts
                  price -:Rs-1099
                  Customer Name- Lokesh.Anni
                  Customer Number-[protected]. so please check and give me the complete resulation and am waiting for kind revert _
                  Dec 23, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 18, 2016
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards
                  Onlineclues Team
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                    S
                    Soŋu Raj
                    Nov 14, 2016
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                    Address: 846004
                    Website: onlineclues.com

                    [protected] Alahabad Bank account no [protected]
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                      M
                      mk31
                      from Mumbai, Maharashtra
                      Nov 14, 2016
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                      Address: Mumbai City, Maharashtra, 400053

                      Dear Sir,

                      I received the product order no - CIN600487, but i didn't like the material. I am returning the product in 1-2 business day, and will attach the corrier slip. Kindly refund my money asap.
                      Nov 14, 2016
                      Updated by mk31
                      I AM RETURN THE PRODUCT
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                        K
                        Karthik KitṪu
                        from Hyderabad, Telangana
                        Nov 14, 2016
                        Resolved
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                        Resolved

                        Address: 500032
                        Website: www.onlineclues.com/account/order-history/58293247ecf514771614d5eb

                        Order ID CIN622556
                        Order Date Nov 14, 2016 9:10:55 AM

                        1.London Looks Branded 5 Printed Cotton Shirts !
                        size: S Rs 999.00 Rs 1, 099.00
                        2.London Looks Men's 5 Cotton Casual Slim-Fit Solid Shirts !
                        size: S Rs 999.00 Rs 1, 099.00
                        respected sir, i am sry for this report.
                        my complaint:-
                        please cancel my order with kindly. as i mistakenly choosed 2 times. so please cancel my order.
                        thanking u...
                        Dec 21, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Nov 14, 2016
                        Updated by Karthik KitṪu
                        please cancel my order with kindly. as i mistakenly choosed 2 times. so please cancel my order.
                        thanking u...
                        Verified Support
                        Nov 18, 2016
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Please writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards
                        Onlineclues customer care team
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                          M
                          M.pattabhi raju
                          from Hyderabad, Telangana
                          Nov 13, 2016
                          Resolved
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                          Resolved

                          Address: 533001
                          Website: www.onlineclus.com

                          Good evening sir this is not my order plz exchange the my order other wise plz return the amount Thax...
                          Dec 25, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 18, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
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                            R
                            Raju rohit
                            from Ahmedabad, Gujarat
                            Nov 13, 2016
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                            Address: Vadodara, Gujarat, 390025
                            Website: Consumercomplaonts

                            Supplied Product significantly different from the Product’s specifications given on the Website
                            Totally different shirt for received me
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                              N
                              Nancy lazarus
                              from Ahmedabad, Gujarat
                              Nov 13, 2016
                              Resolved
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                              Resolved

                              Address: 411048
                              Website: Onlineclues

                              I have received my order from online clues. The 3 jeans do not fit me and it's quality is not good. I've also registered a complaint on the 8 november 2016 to online clues but they have marked my complaint as resolved, i have not received any revert from them till now. I want to return the 3 jeans back to online clues and want a full amount refund of 1199 i paid to online clues. The product shows 1099 on their website but they charged me 1199. Please help me with the refund asap, or i'll be forced to take this further. I've also checked the complaint websites and they have answered some of the complaint on the same day, so please check my complaint because i'm a very unhappy customer and i want my refund back of 1199. Please take your product back from me
                              +3 photos
                              Dec 19, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 18, 2016
                              OnlineClues Customer Care's response
                              Dear Sir,
                              Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
                              Thanks & Regards
                              Onlineclues Team
                              5 casual shirts color misdeck & size misdeck im not happy please ruten price
                              I want to return my product which i hd ordered frm dz site onlineclues..dz z fraud site lyk shopclues..dey hav provide contact no. Bt sumtym it comes busy n sometym dz rings bt non picks it up..evn no reply frm gmail..wrost site...i[censored] onlineclues z seeing dz dan plz do return my money 1199 which i hav odr 3 pairs of skinnny denim ...
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                                V
                                vamc444
                                from Hyderabad, Telangana
                                Nov 13, 2016
                                Resolved
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                                Resolved

                                Address: 500039
                                Website: onlineclues

                                Recently i have ordered 3 shirts in your onlineclues but instead of my colours different colours i have received on this issue i have called customer service so many times but they didn't give any response and i have also sent mail to them.
                                they are cheaters and they always keep good photos in their website and send worst products
                                worst customer service
                                Dec 19, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 18, 2016
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
                                Please cancel my order that I had placed d. I have no idea about the order no. As I have ordered as a guest and received a single text saying "we have received your order of 1199". I would really appreciate if you could do that instantly. [protected] is the registered no.
                                I have two complaint no 18529 and 18530 one week
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                                  M
                                  mythili96
                                  from Phagwara, Punjab
                                  Nov 12, 2016
                                  Resolved
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                                  Resolved

                                  Address: 144411
                                  Website: www.onlineclues .com

                                  Order id:[protected], and order id:[protected]
                                  order date:22 oct.2016
                                  date of delivary:oct28 2016
                                  1.product name:london looks of mens 5 mens checked cotton shirts
                                  2. product name :london looks of womens 3 skinny fit denim jeans
                                  size: jeans 30 and mens shirts medium sized
                                  unit cost: mens shirts 1199
                                  jeans 1099
                                  return reasons :prouct cotton shirts are totally different design from the shown in the image of your site and it is of low quality cloth .the striching also too worst .i didnt expected from you people
                                  and the womens jean are also different that we are seen in the images and these are also looking bad .the striching also not proper .and the jeans is also of low quality .i sepended 2300 reupees on it .plg iam kindly reuesting you to slove this problem .other wise i will take action on the comany.i complainted, many times also they are responging .i called to customer care are they are responding very poorly .i didnt expected this from your company. for placing any order further also we are thinking twice about your company.iam requesting you to take the order return and and refund my money into my account.
                                  Dec 15, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Nov 12, 2016
                                  Updated by mythili96
                                  i complainted many times also you are not responding .kindly iam requesting you to slove this problem
                                  Verified Support
                                  Nov 14, 2016
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                  Thanks & Regards,
                                  Onlineclues Team
                                  I have received my order on 3.11.16 when i open my order it is seen that my order is not similar with the same. so i have decided to refund instead of my order.
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                                    B
                                    Ballaji
                                    from Yamunanagar, Haryana
                                    Nov 12, 2016
                                    Resolved
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                                    Resolved

                                    Website: Online clues. com

                                    Order details :
                                    Product name :London Looks Men's Cotton Casual Slim Fit 5 solid shirts
                                    Size :M
                                    Unit price :Rs 999 (shipping cost Rs100)
                                    Total Rs1099
                                    Order date :4 Nov 2016
                                    Product received date :12 Nov 2016
                                    My complain :
                                    I didn't receive my ordered colour shirts (Black, White, Pink, Skyblue, grey) which is posted in your website. Instead you sent me a pack of 5 Green, Red, White, Wheat and White colour shirts.
                                    So I request you to kindly replace the sent products with my ordered colours shirts of Black, White, Pink, Skyblue, Grey.
                                    Thanking you.
                                    My contact no [protected]
                                    Dec 19, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 14, 2016
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
                                    I have purchased a set of London Looks Men's 3 Denim jeans from onlineclues.com, but item sent to me is of very poor quality, item's Barcode No is CIN 5 8 6 7 4 4, I want to return it, I will be very pleased if the concerned authority take the necessary action in this regard, thank you.
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                                      S
                                      satyaranjan prusty
                                      from Kolkata, West Bengal
                                      Nov 12, 2016
                                      Resolved
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                                      Resolved

                                      Address: Khordha, Odisha, 751014
                                      Website: www.google.com

                                      Dear All
                                      am received order for five cotton shirts in Rs-1099. but this product was delivered bur this is wrong product so that i want toreturn this product .

                                      product details -:Five cotton shirts
                                      price -:Rs-1099
                                      Customer Name- Satyaranjan Prusty
                                      Customer Number[protected]. so please check and give me the complete resulation and am waiting for kind revert _
                                      Dec 15, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Nov 12, 2016
                                      Updated by satyaranjan prusty
                                      Dear All
                                      am received order for five cotton shirts in Rs-1099. but this product was delivered bur this is wrong product so that i want toreturn this product .

                                      product details -:Five cotton shirts
                                      price -:Rs-1099
                                      Customer Name- Satyaranjan Prusty
                                      Customer Number[protected]. so please check and give me the complete resulation and am waiting for kind revert _
                                      Verified Support
                                      Nov 14, 2016
                                      OnlineClues Customer Care's response
                                      Hello, Greetings from OnlineClues!
                                      We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                      Onlineclues customer care team.
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                                        8
                                        8894884069
                                        from Shimla, Himachal Pradesh
                                        Nov 12, 2016
                                        Resolved
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                                        Resolved

                                        Address: Solan, Himachal Pradesh, 173213
                                        Website: onlineclues.com

                                        The product we receive are of poor quality and the colour we choose is different I am not satisfied with this product. I want to return this product
                                        Order ID Order Date Total Amount Total Quantity
                                        CIN608459 Nov 4, 2016 Rs 1, 199.00 1
                                        PRODUCT NAME IS London Looks Women's 3 Skinny-Fit Denim Jeans size: 30
                                        Yesterday I called u from [protected] this no. but there is no revert .
                                        +1 photos
                                        Dec 22, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 18, 2016
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                        Thanks & Regards,
                                        Onlineclues Team
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