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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 131

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Address: 411048

Website: Onlineclues.com

I've received the order all the 3 jeans do not fit me and I did not like the quality. I agreed this for 1099 but I had to pay 1199. This is complete unfair. I want to return this back to online Clues and I want a full amount refund of 1199. I have also tried to call them so many times but no one answers my call. I'll take strict action if online Clues do not refund my money back. Unsatisfied customer. Order number[protected] Please help ASAP.

Nov 10, 2016

Complaint marked as Resolved

Not resolved, I've not received any calls or email from online Clues. If I don't get my refund I'll tell all my friends about this fraud company through Facebook and Twitter.

OnlineClues customer support has been notified about the posted complaint.

Nov 08, 2016

Updated by Nancy lazarus Please refund me my money back 1199 and take your product back. I've informed you that I want to return it well in advance within 1st day I received the order. Unsatisfied customer

Nov 10, 2016

Updated by Nancy lazarus Not resolved and it shows as resolved on your website, I've not received any calls or email from online Clues. If I don't get my full refund of 1199, I'll tell my friends about this fraud company through Facebook and Twitter.

Nov 13, 2016

Updated by Nancy lazarus When am I going to get my refund of 1199 online Clues? I guess I should tell about your fake website to everyone through Facebook and Twitter. I have not heard anything till now from online Clues and I have registered the complaint on the 8 November 2016. Please help asap

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Aligarh, Uttar Pradesh, 202001

Website: WWW.Onlineclues.com

I am not satisfied of your product.its totally different color and design.so please refund my paid money.

+1 photos

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Address: Hamirpur, Himachal Pradesh, 177001

Website: Online clues

Product name: combo of 3 slim fit denim jeans
Unit cost:1099 rupees (100 extra for shipping)
Total amount: 1199 rupees

Returned reasons:

Product (jeans) is totally different in design as those shown in image of your site as well as size is very small. So exchange my order with size or else return my money...

Nov 08, 2016

Updated by Swati sharma 07 Delivery date: 7th nov, 2016

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Address: Pune, Maharashtra, 413802

I got bad product shirts and wrong size shirts if you not able to repalce it or return it iam goning in cansumer court .
My product size on label is m i got L size please refound my cash either ready for police case

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Address: 641005

Website: www.onlineclues.com

Order No: CIN605646
Item Name: London Looks Men's Cotton Casual Slim-Fit 5 Solid Shirts
Order Date: 03-11-16
Delivery Date: 08-11-16

Sir I'm order colors of shirts and receiving shirts colors are mismatched and quality of material is also poor but product description is 100% cotton and full slave but reviving products are not a cotton product.

+2 photos

Dec 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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S

Sadhasivam Sadha

from Raia, Goa

Nov 8, 2016

Sir, my order received from london checked five shirts, size is not comfort for me, i order l size but i want xxl size, plz i dont want money i want xxl size exchance my shirts,

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Address: Gurgaon, Haryana, 125005

Website: Onlineclue.com

Order price - 1099 (Including shipping charge)
Order name - 5 printed cotton shirts
Order number - cin600330
I ordered a product of different colour and design but i got defactive product which is a very bad quality product and totally different product with mixing items. I raised my complaint to company many times but didn't get any reply from company side. This company is fully fraud and i want to complain regarding this company. Plz help me out and return my money as soos as possible. Please help me.
Thanks & regards
Rashi
[protected]

May 15, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 08, 2016

Updated by Rashi Sachdeva Hi Team,

Iam very disappointed to purchase a combo pack of shirts on onlineclue all shirts are defective. My order no is CIN600330. I send multiple emails to refund my money company policy returns in 7 days I raised my complete in a 2 day's but company didn't any reply me please refund my money.

Thanks
Rashi

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

Nov 23, 2016

Updated by Rashi Sachdeva Hi Team,

Iam not receiving money. Please refund my money. It's so long time onlineclues committed 2 weeks but Iam not get my money.

Nov 24, 2016

Updated by Rashi Sachdeva Hi Team,

Please refund money. I am waiting for your response. But you didn't reply me. It's my mistake to purchase shirts of your site. Please see my complete. I hope you refund my money asap.

Thanks
Rashi

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Address: Hisar, Haryana, 125005

Website: onlineclues.com

Date of delivary: November 7, 2016
Product name: combo of 3 slim fit denim jeans
Unit cost:1099 rupees (100 extra for shipping)
Total amount: 1199 rupees
client no-[protected]

Returned reasons:

Product (jeans) is totally different in design from the show in image of your site as well as size is very small. So exchange my order with size or else return my money.

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 09, 2016

Updated by Radhika Sarad Fraud one. product is useless quality is pathetic

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Rewa, Madhya Pradesh, 486001

Website: Www.onlineclues.com

My lenth is 6 fit so Above Products lenth is sort for me replace with long size or change long size this product good but size sort

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Address: East Godavari, Andhra Pradesh, 533002

Website: Www.onlineclues. Com

Premkumar dt: 03/11/2016.
D. no 61-3-34. jayaramarao peta, kadarai vari street, near msn charities, jagannaikpur kakinada
Mob: [protected]

Order no:[protected]
Sku code: 3 solods m
Item name: branded combo of 3 pure cotton shirts
Size :m, weight: 0.4

The product is totally different... this product is very bad quality. and colour is not good.
And product is too late..

+2 photos

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 08, 2016

Updated by Prem Jesus The product is totally different... This product is very bad quality

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Krishnagiri, Tamil Nadu, 635126

Website: www.onlineclues.com

I want to return my order it will received today because i see in your web site
this product not match to my product which is you shown... onlineclues

I have ordered London Looks Branded 5 Printed Cotton Shirts Size : S, on Nov 2, 2016 from your website www.onlineclues.com my Order ID CIN605392
I want to return order and refund money

Dec 20, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Nashik, Maharashtra, 423203

Bad product and not match color to original product.. And some jeans size is not Okey ...waist is different ...and not match tha colors... Color of product which is I booked and delivered color is not same..paint is short in length also..
West and tigh part of the paint is very fit. I can't feel comfort after wearing these products.
There is one damage piece also in delivered product. I hope you understand my problems so please take any action as fast as possible.
Thank you.

Dec 25, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 07, 2016

Updated by Junaid 62 Bad

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Faridabad, Haryana, 121003

Website: onlineclues

Hello sir i am Mayank garg from faridabad I have ordered 5shirts from onlineclues.com but the shirts are shown in the image are not delivered and different material was delivered. And material quality is very bad and colour is faded. And size is not ok please Return this material fastly. My self Mayank garg from faridabad pls return this material immediate.

Dec 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Thane, Maharashtra, 401305

Website: Onlinecluse.com

Onlineclues — Wrong and bad product received

1 Review
Aa Akshay Chavan on Nov 7, 2016
Submit a Complaint
Order id- CIN 427950
Order price- 1099( including shipping charge)
Order name- 5 printed cotton shirts
I ordered a product of different colour and design but i gorlt differnt product which is a very bad quality product and totally different product with mixing items.This company is fully fraud and i want to complain regarding this company.Plz help me out and return my money as soos as possible.I will take tjis comapny to the consumer court and i will do case on this company for fraudness IPS section under 420.

Thanks & Regards
Md Akshay chavan
[protected]

Dec 24, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment
Our shipment is spark international.

Thanks
OnlineClues Customer Care Team

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Address: Ahmedabad, Gujarat, 380001

Note proper size

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

Dear Sir/Madam,
Ref: Order ID CIN600072

I had purchased the pack of 5 shirts of London looks brand at Rs.999 + 100 Shipping Charges) =1099 . Today I received the Pack through SPARKINTERNATIONAL courier. The shirt colors are totally different against my order.
So, please replace the product or refund my money back
Note: I have attached the photos of what i ordered & what i received.
Kindly check and take action immediately.

+2 photos

Dec 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 10, 2016

Updated by Sakthiveldharmalingam No updates for my complaint

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 125005

Website: Its a totally fraud and worst company please banned this company.

Order date-02 NOV 2016
ORDER ID-CINF603582
ORDER PRICE-1099
ORDER NAME-5 PRINTED COTTON SHIRTS..
plz Return my order and i want back my money as soon as possible.I ordered a product but i git totally worst and bad products.I want to complain against this type of company as they are big fraudster and they are looting customer.Plz i req yiu to take action to this type of farud company.

+2 photos

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Nov 07, 2016

Updated by Aamir jawadi Order id- CIN 603582
Order price- 1099( including shipping charge)
Order name- 5 printed cotton shirts
I ordered a product of different colour and design but i gorlt differnt product which is a very bad quality product and totally different product with mixing items.This company is fully fraud and i want to complain regarding this company.Plz help me out and return my money as soos as possible.I will take tjis comapny to the consumer court and i will do case on this company for fraudness IPS section under 420.

Thanks & Regards
Md Aamir jawadi
[protected]

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Bankura, West Bengal, 722203

Website: [email protected]

Product (t-shirts) is totally different in design from the show in image of your site. Shirts size xxl, it is too large . I also wanted XL size shirts... Order date.. 24 Oct 2016, Received product date.. 7th Nov, total amount of products... RS 1149, products.. London looks men's checkered cotton shirts... SKU code - LL5check 6 .. Please return this product

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

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A

Aghori

from Bardoli, Gujarat

Nov 7, 2016

I m requested to you change our five pcs shirts color is change your company so i m return my money.you are send color is other means not my choice .so please mail you curier man and tell him pick our parcle for return.

Refund 5 checkered cotton shirts product - Comment #2593024 - Image #0

M

Megha Gowda

from Thiruvananthapuram, Kerala

Nov 7, 2016

I have made compliant regarding exchange of the product that I bought from u... They given number n asked me wait for ur call for exchange of complaint number 17879. Please help me regarding exchange

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Address: Mumbai City, Maharashtra, 400078

Website: raut.75rupesh

Wrong colour and wrong size

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Address: 380024

Website: onlinclues

I have recently purchased BRANDED COMBO OF 3 PURE LINEN SHIRTS from the onlineclues website.
http://www.onlineclues.com/product/branded-combo-of-3-pure-linen-shirtsss
but size was not proper as mention on the website and also sent yellow shirt instead of other blue color.
I filed complaint on 28 oct 2016, under refund and return policy and generated complaint number was 18186.

Dec 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2016

OnlineClues Customer Care's response Dear Sir,

Your payment is under process, you will get your payment with in 1-2 working days.

Thanks & Regards
Onlineclues Team

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.onliclues.com

Ordered a pack of 5 linen shirts.Material is quality is so cheap and size is not perfect

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