OnlineClues Complaints & Reviews

Address: Hisar, Haryana, 125005

Website: WWW.ONLINECLUSE.COM

Dear sir
I want to return my order because your product doesn't match which is shown in your site.. it is totally different...
My order is london look branded printed cotton shirts (set of 5)
I have received it on[protected]

My order no. is cin545913
Sku code:-ll5s print 2

Regards...
Pavan b kinekar
Belgaum
Mobile no-[protected]
[protected]@gmail.com

+1 photos

Dec 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: Bangalore, Karnataka, 560057

I place order London 5 shirt package for Rs 1099. U people shown photo in online is totally different what u send me.
Its very bad colour and quality also size. Please take my order back refund me money. Also u people don't have exact phone no for return police so don't prove ur fake online shopping market .
So please do the need full.

Oct 20, 2016

Updated by Pradeepaps Do the need full...

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Address: Allahabad, Uttar Pradesh, 211003

Website: onlineclues.com

They have delivered me a combo of 3jeans of Rs. 1199/- which is of worst quality and has big difference in colour what i saw and what came to me.

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Address: Nellore, Andhra Pradesh, 524001

Website: www.online clues.com

The product of London looks check shirts combo of 5 is different from my order.the colors of shirts are very bad.that's why I want to return my shirts.so take the shirts and return my money.I could not satisfying this colors.the most thing is the colors are absolutely not good.that colors are not suitable to any one, they are most worst colors.my order item is checks but the shirts are not having check that I can seen in the picture you are showed.

Dec 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 411033

I want cancel my order because return policy is not good. If i received faulty or wrong order, then i return the order on my money. That not good for me.

Oct 20, 2016

Updated by Sharad Shelke Please cancel my order

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Address: Jhansi, Uttar Pradesh, 284003

Website: onlineclue.Com

Hello sir i am virendra shakya live in jhansi before 1 week ago i just order 5 stylish men cotton shirt with rs. 999 and extra shipping cost 100 rs also chrge and i receive the order on 17 of oct. When i open it the real product was not inside in it different types of shirt will inside the parcel at very bad quality so i request you to return the order and return my money or my original product and the site is where i order the product is (Onlineclue.com)

+1 photos

Dec 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
This product is not related to us Please check the company name on the courier packet.Our shipment is spark international.

Onlineclues Team

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Address: 781007

Website: www.onlineclues.com

Hi i m nandu i have purchased a goods from onlineclues and they have delivered diffrent product instead of actual product and which i am calling to customer care no from 2 days the phone was busy and while phone was ringing they not receiving the phone call so i request you kindly regitered a complaint as this issue and refund my amount

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Address: Washim, Maharashtra, 444505

Website: Onlineclues.co.

I had booked shirts on dated 05.10.2016. cod rs 999/- my order no is cin526071. with awb no.[protected]. the item was received yesterday.. i was tried to call your customer care but not answering my call. you had sent wrong shirts other than i had selected.. so plz help me how to return. i had sent mail also on [protected]@onlineclues.com. for 2 times. but still not response. plz help me. my mail is is [protected]@gmail.com.

Dec 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 13, 2016

Harish Bholane's response Hi I order 5 shirts which were different and got horrible shirt I want to return it I ordered through guest account please help me or I should complain about our service very bad service I want refund soon orelse I should complain today about our site my no is [protected] contact me and gave the cash on delivery to my address and tired to contact u and also I don't received order no

Oct 19, 2016

Updated by maulge I had booked shirts on dated 05.10.2016. COD rs 999/- My order no is CIN526071. With AWB no.[protected]. The item was received yesterday..I was tried to call your customer care but not answering my call. You had sent wrong shirts other than I had selected..so plz help me how to return. I had sent mail also on [protected]@onlineclues.com. for 2 times. But still not response. Plz help me. My mail is is [protected]@gmail.com.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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H

Harish Bholane

from Vasai-Virar, Maharashtra

Oct 19, 2016

Order Date-8/10/2016
Clint no-536683
Hi,
My Received Order&product is totally change. is really fake Add.u display on net .please give me a return my money.u request a refund

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S

shraddhakamble

from Delhi, Delhi

Oct 19, 2016

I got the wrong order gv me wat i hv order i wat that 5shirt which i hv order rly on dat soon ad y ur coustmer caller center is not reciveing the call wat the use of dat people who is nt answering the call rly soon i want the call today

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Address: 637214

In display it was 3 different colors and product i received all 3 are in same colors . Size is also not fit for me.

Tried to reach customer care number, it was busy till EOD.

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

The product of london looks branded 5 printed cotton shirts of size l was sent to me was very low in quality. The colours and quality of the shirts too bad. So i want to return the pro duct. Please take necessary steps in this matter. Collect the product from me and refund my money as soon as possible.

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Address: Allahabad, Uttar Pradesh, 211003

Website: Onlineclues.com

Order id: cin553449
Order date: octuber 14, 2016
Date of delivary: octuber 18, 2016
Product name:
Ize:m
Unit cost:799 rupees (100 extra for shipping)
Total amount: 799
I had not satisfied with your product. So that it may be returned. As we seen image on your side, that is totally different. So does not like it. Please it return and send me mony.

+1 photos

Dec 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 19, 2016

Updated by vinaykumarsingh1987 I had not satisfied with your product. So that may be rerurned it.just i explaine it, that product is a set of three shirt which is looking daising but now it is change. Which i like and oder is only check but that is check with spot. That is not looking very good. And that is only printed material.where as i think that colours faid.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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Address: 125005

I receved totally wrong product diffrent colour diffrent design or diffrent material, i see the product first from facebook then i go on his site and order this product and i m surprised to see when i get the product not anyone of my shirts not match which i see on his site and orderd, and i want my money back i will never ever buy any product from this site in future

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 13, 2016

Prbhu's response [protected]@gmail.com

Oct 13, 2016

Prbhu's response Wan return my fund

Oct 18, 2016

shah chintan b's response Your pordaca not well

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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S

shah chintan b

from Ahmedabad, Gujarat

Oct 19, 2016

My cash returns now

London looks 5 shirts... I ordered diffrent product and i received totaaly diffrent product - Comment #2579141 - Image #0

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S

Sumitome

from Kanpur, Uttar Pradesh

Oct 19, 2016

I order branded blend of 5 cotton shirts and I have received different colours and 2 diffected shirts.kindly refund and settle my amount in next order that is in am all ready place.

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P

Prbhu

from Samastipur, Bihar

Oct 19, 2016

I had ordered 5 shirt pack from you and recieved the same on 9th October.
After receiving the material i found that material Quality is of very bad and not that colour . I want to return back, pls do the needful.
My no.is [protected]

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S

Sachin Vinayak Patil

from Mumbai, Maharashtra

Oct 20, 2016

Dear Team,

I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
My order isLONDON LOOKS Blend Of 5 Cotton Shirts(set of 5)
I have received it on today[protected]

My Order no. is CIN553531
Contact no-[protected]
[protected]@gmail.com

Please return & reply this...

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Address: New Delhi, Delhi, 110032

Sir mne 5pice combo tha London look printed cotton shirt order kiya Jo size (s) tha joki (m) aaya h Jo Oder kiya tha o nhi aya h ek bhi pice same nhi h ya to same pice do ya pase return kare mere sath phle bhi ho chuka h aap log USA kyu karte h Jo ad me USka pick aur aur ko aaya h USka bhi pic bheja h dono ko dekhna sir ye to dhokhe wali bat h jaldi jab dekho OK sir

+2 photos

Dec 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues customer care team.

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V

VIKRANT k

Oct 19, 2016

My Shirts is too small...please I want exchange it...please accept my request..Shirts size is L but I want XL size..

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R

rakesh.kmr

from New Delhi, Delhi

Oct 19, 2016

I have orde 5 Shirt bt Is differentT from my order and quality of product is very poor kindky arrange to refund the amount,

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Address: Surat, Gujarat, 395004

Website: www.onlineclues.com

Order details:
CIN558780
Date of delivary: 19 th October, 2016
Product name: combo of 5 cotton printed London looks branded shirts
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees
Returned reasons:
Product (shirts) is totally different in design from the show in image of your site.
I also did not receive any separate invoice...
[protected]
Chahwala Vijay

Dec 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 21, 2016

Updated by Chahwala Vijay Please do some fast

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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Address: Patna, Bihar, 800006

Website: Onlinecluse.com

I want return my order ...Rong item delivered so please return my order

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Website: onlineclues.com

Order id: cin556021
Order date: 15-oct-16
Date of delivery: 18-oct-16
Product name: combo of 3 high quality branded linen shirt
Unit cost: 699 rupees (100 extra for shipping)
Total amount: 799
Return reason,
The product quality is not good and the delivered product have not same like shown picture at your site and the size is not perfectly matched so, that's why want to return the product so please collect my courier from my address.
Thank u...

Dec 7, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 13, 2016

Abhisingh Abhi's response Your product not my choice

Oct 13, 2016

Abhisingh Abhi's response Your product is not machine net photo

Verified Support

Oct 31, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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B

basavraj kaujalgi

Oct 19, 2016

I buyed a product from yours site i.e.onlineclues.com.
And it i want to return as it is immediate.bcause, products that you shown on site get totally inmatches that i got.i have my money back.theres no match of colours and patterns too.

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B

bing998

from Satana, Maharashtra

Oct 19, 2016

These are just a bunch of scammers...
pls who all are been the victim of fraud of this site..
pls come together and lets file a complain against this site in cyber cell..
because these frauds have to teachen a lesson..
they show something else on site and send some other product..
onlineclues watch ur back..!
ih

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A

Abhisingh Abhi

Oct 19, 2016

Not machine shirts

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Address: Mumbai City, Maharashtra, 400008

Website: onlineclues

This is not that product which i ordered

Oct 19, 2016

Updated by govind 123 Hdhdh

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Address: Thane, Maharashtra, 401305

Website: www.onlineclues.com

I had booked online shirt as per shown on screen, but at the time of delivery they given wrong color cloth(shirts)
i m trying to call on customer care but that number [protected] always coming busy or no one is picking up.

Now i had given mail but till date i did`t recv any update on this.
I think this fraud or fake site to purchase online.

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Address: Hisar, Haryana, 125001

Website: Www.onlineclues. Com

I had complained about wrong size ten tsart received 7day ago.. Complain no. 15457, and said me to wait for the next call. But still no call from that side and even they are not answering any call and even no reply of any Mail...

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Address: Gurgaon, Haryana, 122001

Website: onlineclues.com

I have ordered the product of kit of 3 jeans female and I have received it on[protected].the product is very bad and size is also different. I want to return the product immediately . I tried more 50 times on the phone number mentioned but there is no response's have mailed them also. The return policy is of 7 days so please do the favor and solve my problem, pick the product from my home and return my money INR 1099+100 ASAP, otherwise I will go to the court and take the legal action against your company.

MY contact detail is as below
Name Sarita Chauhan
C/O Vinod Patel,
241/2, Shanti Nagar Gurgaon-122001
MO no [protected]

Dec 5, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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S

Somnath Suryawanshi

from Pune, Maharashtra

Oct 19, 2016

I have order london looks branded 5 printed cotton shirts, colours of shirts which are delivered are not matching with the colours shown in the advertisement at the time of order, so please I want to return these shirts and give back my money back as early as possible .

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M

Mohammed Juned Qureshi

Oct 19, 2016

I have got wrong t shirts
And there is not ant option to return my order.
Kindly help me..
10 t shirts
1299/- rs
Mohammed Junaid Qureshi
[protected]

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M

malli praba

Oct 19, 2016

I have orders by 3 cotton shirts so it is uncomfortable shirts so my request a refund return.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 142

Regarding return order product and refund the money

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Cheated and fake colour send

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Worst products

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Check shirts combo of 5

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I want cancel my order

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The real product did not receive...

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Different good delivery

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Different item delivery other than selected

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Wants to return my order and get my money back.

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I am complaining about the quality of product

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The product is totally different as we see the image on side

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London looks 5 shirts... I ordered diffrent product and i received totaaly diffrent product

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I,m complain shirt oder

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Product can't match with your advertise product.

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I want return my order

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Combo of 3 high quality branded linen shirts / wants to return

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I want to return my

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Deliver wrong color product/unable to contact

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Wrong size, order code CIN523089

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Pack of 3 Female jeans size and quality is very poor

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