OnlineClues Complaints & Reviews

Address: Thane, Maharashtra, 401305

Website: www.onlieclues.com.

I kiran more placed order on 6th october 2016 and received delivery on 8th octber 2016. When i opened packet the shirts are completely different which i place oreder on onlineclues.com website. The shirt colour, size material are totally different which appears on website.
I tried so many times to contact them but customer care number is fake. Even the are not responding e-mail answer.
This website are fake, they make fool to customers. And i am one of them victim.

My order details are mentioned here below
Order id no. Cin535254
Please take serious action against this website and i want my money back.

+1 photos

Dec 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Sir,
Your refund is done. Please check your bank account details.

Thanks & Regards
Onlineclues Team

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Address: Udham Singh Nagar, Uttarakhand, 262405

Website: Onlineclues.com

Hello, my name is Paras Gogna and im here to file a complaint and my complaint is that i have ordered three denim jeans from the shopping site onlineclues.com and the size of jeans is smaller to me and i want to replace it with bigger size which is comfortable for me or either want to return it so please replace my product or return it and make sure that my complaint will be registered please.. Thanks

Dec 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 19, 2016

Updated by Paras gogna Not resolve my problem please make sure to resolve it

Oct 19, 2016

Updated by Paras gogna Please resolve my problem

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Khordha, Odisha, 752019

Website: www.onlineclues.com

Mujhe y order pasand nahi hai. I dont like this product.and quality not good and size problem isliye mujhe y party shirt return karna hai or mujhe money chahiye.ap ka courier bala mujhe bo jo order diya iska quality very poor hai sir .mujhe y order nahi chahiye . Please sir y order return le kar muhje mara paisa bapas lota do.please sir mera balan e refund karke mujhe anugrahi kare

+2 photos

Dec 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by laxmidhara pradhan I am umakanta pradhan.nirakarpur. khordha
I am not satisfied this order.please sir refund my money

Oct 19, 2016

Updated by laxmidhara pradhan Return my order.i dont accept this pack .i want refund my money

Oct 19, 2016

Updated by laxmidhara pradhan Laxmidhar pradhan.oct 19, 2016 return my order.i dont accept this pack. I want refund my money

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Chandrapur, Maharashtra, 442701

Website: onlineclues.com

Maine Jo order kiya wo shirts nahi aaye .. To mujhe ye order return karna he or mere paise mujhe turant wapis chahiye.. Nahi to main koi or action le sakta hu company PE... That's order wrongly sent.. Why not properly sent the ordered product... My order is wrong . so I return the order and I have return my money.

+1 photos

Oct 19, 2016

Updated by sach143 Plz return your product .. And return my money RS.1099.

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Address: Mumbai City, Maharashtra, 400089

Website: Onlineclues.com

I orderd 5 casual shirts from this site.. Today I received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying to reach them on cell no provided on website. But that number is continuous busy.
I will never buy any product online. Completely disappointed with online shopping.
My order no is CIN549171.
I want my money back.

Dec 2, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
OnlinecluesTeam

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Address: Sundargarh, Odisha, 769004

Website: Onlineclue

I am not satisfied this product and this shirt size not my perfect size.
Quality is very low. So please return my product.

Oct 18, 2016

Updated by Pradeep168040 Please short out my problem in few time.

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Address: Burdwan, West Bengal, 713301

Dear team, i have to return my product of bludart except 3 London looks combo of 1 solid, 1 check, 1 printed shirts. The quality is not matched according to writtren in the description of the product and color is also different. Please guide how to return your product and give me my money due to my economic family condition..!

I wish u will be think about my views and follow your return product policy measures. My mobile no is [protected].

Dec 6, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by ghijkl Please return my money, in my family is weakness, so that you return to my money 3-4 days...my bank account number is [protected], name Shankar Verma, bank name Karnataka Bank Ltd. Kindly return my money.
Thank you
Shankar Verma
[protected]

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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I have ordered 5 nos of combo shirts and everyhing is totally different in design from the show in image of your site. This is totally stupid thing. I do not want this.
So that I returned these product. Please confirm asap to return of money once you take your product from me.
I also did not receive any separate invoice...
Order no. CIN558546
Order date 16.10.2016
Payment mode COD
Product received on 18.10.2016

Dec 6, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125005

I had ordered pair of 05 london look shirts from your website but what i have received is totaly different.my order id is cin522646.i had registered a complaint in your customer care number but they just inform me my complaint number and told me that company will call you in 6 days till date i have not received any call from your side.my complaint number is 15972.kindly do needfull on this

Dec 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Dear Sir,
Sorry for inconvenience, This is inform you that we have taken a note of your concern and will get back to you.
Regards,
Team Onlineclues

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Address: 302004

Website: Onlineclues.com

Sir...
Mene 5 shirts kharidi thi...jo mere pass courier aaya wo bilkul different h...i m very sad...i want return this.
Order date 15oct 2016
Product received 18oct 2016
Order id- tin no.- [protected]
Item name- london looks branded printed cotten shirts.
Price- 999+100(shiping)=1099
Yadi ye return nhi hui to main consumer court ki help lunga... Main bilkul bhi is product se satisfy nhi hu.. product is very bad

Nov 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team.

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Address: 122001

Website: www.onlineclues.com

Name - Pratik Mote
My order id is -CIN 547004
email ID: [protected]@gmail.com

My complaint is about onlineclues.com . i ordered some shirts, for that i paid 1099, but the items they delivered to me is totally fake. and the company is also fake. The custumer care number is also fake. I want my money return which i paid . please take some serious action about that.

Dec 2, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

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Address: 636109

Wrong size wrong colour and damage

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Address: Ludhiana, Punjab, 141401

Website: www.onlineclues.com

I Hasan Singh of Chamber No. 106, Civil Courts Khanna Postal Code 141401 . I ordered a 5 combo cotton shirt on 12 October and get delivery on 17 October, but the shirt is completely different from what I have seen on site, colour and print is also different. The size of shirt is L and brand name is London looks, I had paid 1099 for it.
My shipment no is- [protected] and when I tried to open the tab given on website to return it is not working. And costumer care is also like the same, so please do something to eradicate my problem. For this act I will remain thankful to you.

Dec 1, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
Thanks & Regards
Onlineclues Team

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Address: Pune, Maharashtra, 411026

Website: Onlineclues

I was booking london look 3 comfort deni, jeans size34 ricived date 17/10/2016 time 4:30 pm thise jeans is different colur and bad quality very fake product so many different in your web site jeans so please
return the Oder and collect your product please sent me case.
order id CIN 539407
Name ; sudhakar bhande.
mobile no. [protected]
thank you
sudhakar bhande

+1 photos

Dec 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Godda, Jharkhand, 814133

Website: www.onlineclues.com

I Ritesh Kumar Singh of Godda Jharkhand, 814133. I ordered a 5 combo cotton shirt on 09 October and get delivery on 17 October, but the shirt is completely different from what I have seen on site, colour and print is also different. The size of shirt is M and brand name is London looks, I had paid 1099 for it.
My shipment no is[protected] and when I tried to open the tab given on website to return it is not working. And costumer care is also like the same, so please do something to eradicate my problem. For this act I will remain thankful to you.

Ritesh Kumar Singh
[protected]@gmail.com

Nov 21, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: New Delhi, Delhi, 110010

Website: www.onlineclues.com

I ordered London Looks 3 Premium Quality Linen Shirts !
which product i received is totally different. colour and fabric is not same as shown in details.your customer care no is always going busy. I sent you mail as well but i did not receive any information about return. Please guide me.

Oct 18, 2016

Updated by h2012 Please update me.

Oct 19, 2016

Updated by h2012 Still I don't get any information.

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Address: Chennai, Tamil Nadu, 600097

Website: onlineclues.com

I have ordered combo of 5 shirts in online clues website(onlineclues.com) on Oct 14, 2016 and the order ID is CIN558336. the delivered item is not matching with what i have ordered on that day( not even a single shirt).
i was totally disappointed.please kindly look at my problem and take further action.i need refund or else if possible deliver the exact product what i have ordered.
i hope that you people will take necessary action and you make your customer happy.

+2 photos

Dec 6, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by Ashok Felix M please compare with given photos.!

Verified Support

Oct 31, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

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Address: 125005

Website: www.onlineclues.com

Hi i ordered london looks men's cotton casual standard-fit 5 solid shirts!
Ize: m. But i recieved totally different product from what i ordered and also cheap quality and colour is variant so i want to return this..
The quality of shirts is too bad and size is also bad.. They heading is branded shirts is totally fake.. And their contact number is busy all time.. No response for my return request via email.
Name - pushpendra singh
Mo no - [protected]
My order id is - cin 548069
So plz take some action on my request.

+3 photos

Nov 21, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: 605001

Dear Sir/Madam,

Hi i ordered London Looks Men's Cotton Casual Standard-Fit 5 Solid Shirts!
size: XL but i recieved of shirts and also poor quality and colour is variant so i want to return this..
The quality of shirts is too bad and size is also bad..they heading is branded shirts is totally fake. .and their contact number is busy all time ..
Name - ARUL
Mo no -[protected]
My order id is -CIN 554012
So plz take some action on my request

Thankyou
ARUL

Nov 22, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by arurduari please refund the cash

Oct 18, 2016

Updated by arurduari Dear Sir,

i was book London Looks 3 Comfort Fit Denim Jeans ! size: 34 received date :18/10/2016 time :2.30 pm this jeans is different color and bad quality very fake product of so many different in your website jeans so please return the order and collect your product please sent me cash.

order id :CIN553985
name :arul
mobile no :[protected]

thank you
ARUL

Verified Support

Oct 21, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 143

Wrong product (shirts) delivered by onlineclues

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Its is not a complete size for me it is small

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Party shirt.return my order

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I want return my order

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Totally disappointed by onlineclues seller

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London looks brand 5 printed cotton shirt

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London looks mens combo of 1 solid 1 check & 1 printed shirt

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Returning of product due to different in design

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Not received the product as per the picture shown in website

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Return to product

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Shirts london looks branded shirts

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Wrong size/colour

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London looks check shirts combo of 5 shirts

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Product quality issive

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Completely different from what I've seen

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Return Request (No Response from the site)

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Mismatched product

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Return request for cin548069 from onlineclues.com received product doesn't match what it appears on the website

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London Looks Men's Cotton Casual Standard-Fit 5 Solid Shirts! size: XL

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London brand cotton shirt

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