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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 143

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K
kiranmore88
from Mumbai, Maharashtra
Oct 19, 2016
Resolved
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Resolved

Address: Thane, Maharashtra, 401305
Website: www.onlieclues.com.

I kiran more placed order on 6th october 2016 and received delivery on 8th octber 2016. When i opened packet the shirts are completely different which i place oreder on onlineclues.com website. The shirt colour, size material are totally different which appears on website.
I tried so many times to contact them but customer care number is fake. Even the are not responding e-mail answer.
This website are fake, they make fool to customers. And i am one of them victim.

My order details are mentioned here below
Order id no. Cin535254
Please take serious action against this website and i want my money back.
+1 photos
Dec 14, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2016
OnlineClues Customer Care's response
Dear Sir,
Your refund is done. Please check your bank account details.

Thanks & Regards
Onlineclues Team
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    P
    Paras gogna
    Oct 19, 2016
    Resolved
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    Resolved

    Address: Udham Singh Nagar, Uttarakhand, 262405
    Website: Onlineclues.com

    Hello, my name is Paras Gogna and im here to file a complaint and my complaint is that i have ordered three denim jeans from the shopping site onlineclues.com and the size of jeans is smaller to me and i want to replace it with bigger size which is comfortable for me or either want to return it so please replace my product or return it and make sure that my complaint will be registered please.. Thanks
    Dec 4, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Oct 19, 2016
    Updated by Paras gogna
    Not resolve my problem please make sure to resolve it
    Oct 19, 2016
    Updated by Paras gogna
    Please resolve my problem
    Verified Support
    Oct 30, 2016
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
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      L
      laxmidhara pradhan
      Oct 19, 2016
      Resolved
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      Resolved

      Address: Khordha, Odisha, 752019
      Website: www.onlineclues.com

      Mujhe y order pasand nahi hai. I dont like this product.and quality not good and size problem isliye mujhe y party shirt return karna hai or mujhe money chahiye.ap ka courier bala mujhe bo jo order diya iska quality very poor hai sir .mujhe y order nahi chahiye . Please sir y order return le kar muhje mara paisa bapas lota do.please sir mera balan e refund karke mujhe anugrahi kare
      +2 photos
      Dec 16, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Oct 18, 2016
      Updated by laxmidhara pradhan
      I am umakanta pradhan.nirakarpur. khordha
      I am not satisfied this order.please sir refund my money
      Oct 19, 2016
      Updated by laxmidhara pradhan
      Return my order.i dont accept this pack .i want refund my money
      Oct 19, 2016
      Updated by laxmidhara pradhan
      Laxmidhar pradhan.oct 19, 2016 return my order.i dont accept this pack. I want refund my money
      Verified Support
      Nov 12, 2016
      OnlineClues Customer Care's response
      Dear Customer,
      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

      Thanks & Regards,
      Onlineclues Team
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        S
        sach143
        Oct 19, 2016
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        Address: Chandrapur, Maharashtra, 442701
        Website: onlineclues.com

        Maine Jo order kiya wo shirts nahi aaye .. To mujhe ye order return karna he or mere paise mujhe turant wapis chahiye.. Nahi to main koi or action le sakta hu company PE... That's order wrongly sent.. Why not properly sent the ordered product... My order is wrong . so I return the order and I have return my money.
        +1 photos
        Oct 19, 2016
        Updated by sach143
        Plz return your product .. And return my money RS.1099.
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          A
          Aman Furia
          from Mumbai, Maharashtra
          Oct 18, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400089
          Website: Onlineclues.com

          I orderd 5 casual shirts from this site.. Today I received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying to reach them on cell no provided on website. But that number is continuous busy.
          I will never buy any product online. Completely disappointed with online shopping.
          My order no is CIN549171.
          I want my money back.
          Dec 2, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Oct 30, 2016
          OnlineClues Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          OnlinecluesTeam
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            P
            Pradeep168040
            from Ranaghat, West Bengal
            Oct 18, 2016
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            Address: Sundargarh, Odisha, 769004
            Website: Onlineclue

            I am not satisfied this product and this shirt size not my perfect size.
            Quality is very low. So please return my product.
            Oct 18, 2016
            Updated by Pradeep168040
            Please short out my problem in few time.
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              G
              ghijkl
              Oct 18, 2016
              Resolved
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              Resolved

              Address: Burdwan, West Bengal, 713301

              Dear team, i have to return my product of bludart except 3 London looks combo of 1 solid, 1 check, 1 printed shirts. The quality is not matched according to writtren in the description of the product and color is also different. Please guide how to return your product and give me my money due to my economic family condition..!

              I wish u will be think about my views and follow your return product policy measures. My mobile no is [protected].
              Dec 6, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Oct 18, 2016
              Updated by ghijkl
              Please return my money, in my family is weakness, so that you return to my money 3-4 days...my bank account number is [protected], name Shankar Verma, bank name Karnataka Bank Ltd. Kindly return my money.
              Thank you
              Shankar Verma
              [protected]
              Verified Support
              Oct 30, 2016
              OnlineClues Customer Care's response
              Dear Sir,
              We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

              Thanks & Regards,
              Onlineclues Team
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                R
                Ramaraj Ramamoorthy
                from Hosur, Tamil Nadu
                Oct 18, 2016
                Resolved
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                Resolved

                I have ordered 5 nos of combo shirts and everyhing is totally different in design from the show in image of your site. This is totally stupid thing. I do not want this.
                So that I returned these product. Please confirm asap to return of money once you take your product from me.
                I also did not receive any separate invoice...
                Order no. CIN558546
                Order date 16.10.2016
                Payment mode COD
                Product received on 18.10.2016
                Dec 6, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Oct 30, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  S
                  Soni jesal
                  from Mumbai, Maharashtra
                  Oct 18, 2016
                  Resolved
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                  Resolved

                  Address: Hisar, Haryana, 125005

                  I had ordered pair of 05 london look shirts from your website but what i have received is totaly different.my order id is cin522646.i had registered a complaint in your customer care number but they just inform me my complaint number and told me that company will call you in 6 days till date i have not received any call from your side.my complaint number is 15972.kindly do needfull on this
                  Dec 3, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 30, 2016
                  OnlineClues Customer Care's response
                  Dear Sir,
                  Sorry for inconvenience, This is inform you that we have taken a note of your concern and will get back to you.
                  Regards,
                  Team Onlineclues
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                    A
                    Abhi Ambawat
                    from Patna, Bihar
                    Oct 18, 2016
                    Resolved
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                    Resolved

                    Address: 302004
                    Website: Onlineclues.com

                    Sir...
                    Mene 5 shirts kharidi thi...jo mere pass courier aaya wo bilkul different h...i m very sad...i want return this.
                    Order date 15oct 2016
                    Product received 18oct 2016
                    Order id- tin no.- [protected]
                    Item name- london looks branded printed cotten shirts.
                    Price- 999+100(shiping)=1099
                    Yadi ye return nhi hui to main consumer court ki help lunga... Main bilkul bhi is product se satisfy nhi hu.. product is very bad
                    Nov 30, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 30, 2016
                    OnlineClues Customer Care's response
                    Hello, Greetings from OnlineClues!
                    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                    Onlineclues Team.
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                      P
                      Pratik Mote
                      from Vellore, Tamil Nadu
                      Oct 18, 2016
                      Resolved
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                      Resolved

                      Address: 122001
                      Website: www.onlineclues.com

                      Name - Pratik Mote
                      My order id is -CIN 547004
                      email ID: [protected]@gmail.com

                      My complaint is about onlineclues.com . i ordered some shirts, for that i paid 1099, but the items they delivered to me is totally fake. and the company is also fake. The custumer care number is also fake. I want my money return which i paid . please take some serious action about that.
                      Dec 2, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 30, 2016
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards
                      Onlineclues Team
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                        R
                        Ramkumar GB
                        from Madurai, Tamil Nadu
                        Oct 18, 2016
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                        Address: 636109

                        Wrong size wrong colour and damage
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                          H
                          Hasan Singh
                          from Patiala, Punjab
                          Oct 18, 2016
                          Resolved
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                          Resolved

                          Address: Ludhiana, Punjab, 141401
                          Website: www.onlineclues.com

                          I Hasan Singh of Chamber No. 106, Civil Courts Khanna Postal Code 141401 . I ordered a 5 combo cotton shirt on 12 October and get delivery on 17 October, but the shirt is completely different from what I have seen on site, colour and print is also different. The size of shirt is L and brand name is London looks, I had paid 1099 for it.
                          My shipment no is- [protected] and when I tried to open the tab given on website to return it is not working. And costumer care is also like the same, so please do something to eradicate my problem. For this act I will remain thankful to you.
                          Dec 1, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 30, 2016
                          OnlineClues Customer Care's response
                          Dear Sir,
                          Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
                          Thanks & Regards
                          Onlineclues Team
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                            S
                            s bhande
                            from Mumbai, Maharashtra
                            Oct 18, 2016
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 411026
                            Website: Onlineclues

                            I was booking london look 3 comfort deni, jeans size34 ricived date 17/10/2016 time 4:30 pm thise jeans is different colur and bad quality very fake product so many different in your web site jeans so please
                            return the Oder and collect your product please sent me case.
                            order id CIN 539407
                            Name ; sudhakar bhande.
                            mobile no. [protected]
                            thank you
                            sudhakar bhande
                            +1 photos
                            Dec 13, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 12, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,

                            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                            Thanks & Regards,
                            Onlineclues Team
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                              R
                              Ritesh karna naresh
                              from Mumbai, Maharashtra
                              Oct 18, 2016
                              Resolved
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                              Resolved

                              Address: Godda, Jharkhand, 814133
                              Website: www.onlineclues.com

                              I Ritesh Kumar Singh of Godda Jharkhand, 814133. I ordered a 5 combo cotton shirt on 09 October and get delivery on 17 October, but the shirt is completely different from what I have seen on site, colour and print is also different. The size of shirt is M and brand name is London looks, I had paid 1099 for it.
                              My shipment no is[protected] and when I tried to open the tab given on website to return it is not working. And costumer care is also like the same, so please do something to eradicate my problem. For this act I will remain thankful to you.

                              Ritesh Kumar Singh
                              [protected]@gmail.com
                              Nov 21, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 21, 2016
                              OnlineClues Customer Care's response
                              Dear Sir,
                              Please check your gmail account inbox, customer care team has reverted to you.
                              Thanks & Regards
                              Onlineclues Team
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                                H
                                h2012
                                from Delhi, Delhi
                                Oct 18, 2016
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                                Address: New Delhi, Delhi, 110010
                                Website: www.onlineclues.com

                                I ordered London Looks 3 Premium Quality Linen Shirts !
                                which product i received is totally different. colour and fabric is not same as shown in details.your customer care no is always going busy. I sent you mail as well but i did not receive any information about return. Please guide me.
                                Oct 18, 2016
                                Updated by h2012
                                Please update me.
                                Oct 19, 2016
                                Updated by h2012
                                Still I don't get any information.
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                                  A
                                  Ashok Felix M
                                  from Chennai, Tamil Nadu
                                  Oct 18, 2016
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600097
                                  Website: onlineclues.com

                                  I have ordered combo of 5 shirts in online clues website(onlineclues.com) on Oct 14, 2016 and the order ID is CIN558336. the delivered item is not matching with what i have ordered on that day( not even a single shirt).
                                  i was totally disappointed.please kindly look at my problem and take further action.i need refund or else if possible deliver the exact product what i have ordered.
                                  i hope that you people will take necessary action and you make your customer happy.
                                  +2 photos
                                  Dec 6, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Oct 18, 2016
                                  Updated by Ashok Felix M
                                  please compare with given photos.!
                                  Verified Support
                                  Oct 31, 2016
                                  OnlineClues Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards
                                  Onlineclues Team
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                                    N
                                    ns123
                                    from Bengaluru, Karnataka
                                    Oct 18, 2016
                                    Resolved
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                                    Resolved

                                    Address: 125005
                                    Website: www.onlineclues.com

                                    Hi i ordered london looks men's cotton casual standard-fit 5 solid shirts!
                                    Ize: m. But i recieved totally different product from what i ordered and also cheap quality and colour is variant so i want to return this..
                                    The quality of shirts is too bad and size is also bad.. They heading is branded shirts is totally fake.. And their contact number is busy all time.. No response for my return request via email.
                                    Name - pushpendra singh
                                    Mo no - [protected]
                                    My order id is - cin 548069
                                    So plz take some action on my request.
                                    +3 photos
                                    Nov 21, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 21, 2016
                                    OnlineClues Customer Care's response
                                    Dear Sir,
                                    Please check your gmail account inbox, customer care team has reverted to you.
                                    Thanks & Regards
                                    Onlineclues Team
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                                      arurduari
                                      from Puducherry, Puducherry
                                      Oct 18, 2016
                                      Resolved
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                                      Resolved

                                      Address: 605001

                                      Dear Sir/Madam,

                                      Hi i ordered London Looks Men's Cotton Casual Standard-Fit 5 Solid Shirts!
                                      size: XL but i recieved of shirts and also poor quality and colour is variant so i want to return this..
                                      The quality of shirts is too bad and size is also bad..they heading is branded shirts is totally fake. .and their contact number is busy all time ..
                                      Name - ARUL
                                      Mo no -[protected]
                                      My order id is -CIN 554012
                                      So plz take some action on my request

                                      Thankyou
                                      ARUL
                                      Nov 22, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Oct 18, 2016
                                      Updated by arurduari
                                      please refund the cash
                                      Oct 18, 2016
                                      Updated by arurduari
                                      Dear Sir,

                                      i was book London Looks 3 Comfort Fit Denim Jeans ! size: 34 received date :18/10/2016 time :2.30 pm this jeans is different color and bad quality very fake product of so many different in your website jeans so please return the order and collect your product please sent me cash.

                                      order id :CIN553985
                                      name :arul
                                      mobile no :[protected]

                                      thank you
                                      ARUL
                                      Verified Support
                                      Oct 21, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards
                                      Onlineclues Team
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                                        S
                                        Sachinss saini
                                        from Delhi, Delhi
                                        Oct 18, 2016
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                                        Address: New Delhi, Delhi, 110039
                                        Website: Online clues

                                        No size of shirt colour is poor shirt is very short
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