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3.1
Updated: Dec 18, 2021
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OnlineClues reviews & complaints page 147

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S
sunilgr
from Noida, Uttar Pradesh
Oct 15, 2016
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Address: 560058
Website: www.onlineclues.com

Order id: CIN46468
Order date: oct 10, 2016
Date of delivary: oct 15, 2016
Product name: london looks brabded 5 printed cotton shirts
Unit cost:1099 rupees
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
+1 photos
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    S
    Sailor_ranjan
    from Chennai, Tamil Nadu
    Oct 15, 2016
    Resolved
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    Resolved

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

    Sir i got a wrong product .maine jo product order kiya tha wo delivered nhi kiya gya koi dusra product delivered kiya gya hai so plz mujhe ye product lena hai i want to refund mr money my email id is [protected]@gmail.comand my mobile no is [protected]
    And ap apne diye huye contect no pe call bhi nhi receive kar rahe ho aisa kyu plz tell me
    Nov 22, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Oct 15, 2016
    Updated by Sailor_ranjan     Order id- CIN550689

    Order date - 12 th October, 2016
    Date of Delivery - 15 th October, 2016
    Product Name - LONDON LOOKS branded 5 printed cotton Shirts
    Size-M
    Unit Cost - 999 (100 extra for shipping)
    Total Amount - 1099

    Returned Reasons- Product (Shirts) is totally different in Colour/Design and I am completely Dissatisfied With This Product.I want to Return This Product As Soon As Possible.
    Oct 17, 2016
    Updated by Sailor_ranjan     Order ID: CIN550689
    Phone/Mobile Number: [protected]

    Order id- CIN550689

    Order date - 12 th October, 2016
    Date of Delivery - 15 th October, 2016
    Product Name - LONDON LOOKS branded 5 printed cotton Shirts
    Size-M
    Unit Cost - 999 (100 extra for shipping)
    Total Amount - 1099

    Returned Reasons- Product (Shirts) is totally different in Colour/Design and I am completely Dissatisfied With This Product.I want to Return This Product As Soon As Possible.

    sir onlineclues has not taken any action only he gave me his contact detail through his mail but both the contact detail are busy all time i m trying hard and sonetimes call is ringing but he is not responding my call
    onlineclues mail me on 16th oct. and he gave me his only contact detail after that no call and no mail
    the onlineclues not taking any action
    Verified Support
    Oct 21, 2016
    OnlineClues Customer Care's response     Dear Sir,
    We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

    Thanks & Regards,
    Onlineclues Team
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      A
      amir09
      from Gurgaon, Haryana
      Oct 15, 2016
      Resolved
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      Resolved

      Address: Gurgaon, Haryana, 122016
      Website: Onlineclues.com

      Order id- CIN516777

      Order date - 05 th October, 2016
      Date of Delivery - 10 th October, 2016
      Product Name - LONDON LOOKS printed cotton Shirts Pack Of 5
      Size-L
      Unit Cost - 999 (100 extra for shipping)
      Total Amount - 1099

      Returned Reasons- Product (Shirts) is totally different in Colour/Design and I am completely Dissatisfied With This Product.I want to Return This Product As Soon As Possible.
      Nov 23, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Oct 21, 2016
      OnlineClues Customer Care's response       Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

      Regards,
      Onlineclues Team
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        S
        Sandeep427452
        from Hyderabad, Telangana
        Oct 15, 2016
        Resolved
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        Resolved

        Address: Hisar, Haryana, 125005
        Website: Onlineclues.com

        Order id- CIN547623
        Order date - 11th October, 2016
        Date of Delivery - 15th October, 2016
        Product Name - LONDON LOOKS Check Shirts Combo Pack Of 5
        Size-XL
        Unit Cost - 999 (100 extra for shipping)
        Total Amount - 1099

        Returned Reasons- Product (Shirts) is totally different in Colour/Design and I am completely Dissatisfied With This Product.I want to Return This Product As Soon As Possible.
        Nov 25, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Oct 17, 2016
        Updated by Sandeep427452         I have not received any response from online clues.com about return..
        I made repeated calls to customer care no. Of online clues.com it is busy always.
        I want to return the product and want my money back.
        Oct 17, 2016
        Updated by Sandeep427452         Order Id - CIN547623
        Order Date - 11th October, 2016
        Date Of Delivery - 15th October, 2016
        Product Name - LONDON LOOKS Check Shirts Combo Pack Of 5
        Size - XL
        Unit Cost - 999 (100 extra for shipping)
        Total Amt - 1099

        Returning Reasons - Product (Shirts) Is Completely Different In Colour/Design.The Site Showed Me A Combo Of 5 Shirts Which Were Good In Design And Also The Colour But They Have Delivered Me A Combo Of 5 Shirts in which not even a single shirt matches with the colour and design which they have showed. I am Completely Dissatisfied With The Product which is Of Older Model And Not At All Interested In Those Shirts Anymore.
        Kindly Take Back These Shirts And Refund Me Back My Amount.
        Verified Support
        Oct 21, 2016
        OnlineClues Customer Care's response         Dear Sir,
        Please check your gmail account inbox, customer care team has reverted to you.
        Thanks & Regards
        Onlineclues Team
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          M
          MD Taj baba
          from Chennai, Tamil Nadu
          Oct 15, 2016
          Resolved
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          Resolved

          Address: 603103
          Website: www.onlineclues.com

          Myself Taj from Chennai. I have ordered Branded Combo of 3 Denim london looks points of Rs 1199 and my order number is CIN548679.But I am not satisfied with the product . bcz the quality of the product is not good and which has showed on online which was delivered it is very bad quality ...thus I request you to refund my money back and take your product back...
          Nov 25, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Oct 21, 2016
          OnlineClues Customer Care's response           Dear Customer,
          We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

          Thanks & Regards,
          Onlineclues Team
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            R
            rohit gada
            from Ahmedabad, Gujarat
            Oct 15, 2016
            Resolved
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            Resolved

            Address: 125005
            Website: www.onlineclues.com

            I had ordered combo of 5 shirts worth Rs 1000 from www.onlineclues.com
            They had 7 days return back policy. I returned it on the same day it self as the product was not the same which i had ordered.
            The product is very cheap in quality as well

            i mailed them on their email address, but there is no response from their side at all.
            I paid Rs 1000 for the shirts
            Dec 5, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Oct 31, 2016
            OnlineClues Customer Care's response             Dear Customer,
            Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
            Thanks & Regards,
            Onlineclues Team
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              B
              Bharti Kumari (bueno)
              from Noida, Uttar Pradesh
              Oct 15, 2016
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              Address: 110016
              Website: Www.onlineclues.com

              Product was good enough as per the quality but 1 jeans is large as per my order I wanted size 30 but it came 34 only 1 jeans I shall be thankful if you please replace or return the order
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                S
                Sivan siva
                Oct 15, 2016
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                Address: Ramanathapuram, Tamil Nadu, 623701
                Website: onlineclues. com

                I order 's' size but delivered 'm' size.
                Delivered a wrong check shirts.
                Oct 15, 2016
                Updated by Sivan siva                 Same
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                  B
                  borad55
                  from Mumbai, Maharashtra
                  Oct 15, 2016
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400028
                  Website: www.onlineclues.com

                  Dear sir,
                  I want to return my order it will received yesterday because i see in in your web site this product not match to my product which is you shown
                  This is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money.
                  My order code is cin 546315
                  Contact no.[protected]
                  Please return
                  +1 photos
                  Nov 21, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Oct 15, 2016
                  Updated by borad55                   i want to return my order as soon as possible earliest
                  Verified Support
                  Oct 21, 2016
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
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                    E
                    Ejaz Ansary
                    from Mumbai, Maharashtra
                    Oct 15, 2016
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                    Address: 401107
                    Website: it is bad and fake website

                    I want to return my oder because it's totally different that I was booked and this site is very bad site so plz I want my cash back as a soon as possible 401 dream house naya nagar mira road East thane
                    +1 photos
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                      K
                      Kulwant Barsal
                      from Bengaluru, Karnataka
                      Oct 15, 2016
                      Resolved
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                      Resolved

                      Address: 142026
                      Website: onlineclues.com

                      Ordered no.CIN532410
                      Ordered date: 5 oct 2016
                      Ordered of delivery: 7 oct 2016
                      Size :XL
                      Total price:1099 after adding shipping

                      REASON FOR RETUNING THE PRODUCT:

                      I ordered London Looks Branded 5 Printed cotton form onlineclues.com.
                      When i open this product it is not as good as shown in the pic so it is not satisfied me.So i want to return this product as soon as possible bcoz is is not good and colors of the is too much bright for me.
                      Nov 23, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 21, 2016
                      OnlineClues Customer Care's response                       Dear Customer,
                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                      Thanks & Regards,
                      Onlineclues Team
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                        P
                        pachupachu
                        Oct 15, 2016
                        Resolved
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                        Resolved

                        Address: Patan, Gujarat, 384265
                        Website: Please Refund my money

                        Onlineclues — product is totally different design from the show in image of the your wab site
                        Pe peko on oct 14, 2016
                        Dear sir,
                        I want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                        This is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money.
                        My order code is cin 543559
                        Contact no.[protected]
                        Please return

                        Axay patel...
                        Dec 2, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 21, 2016
                        OnlineClues Customer Care's response                         Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues customer care.
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                          S
                          sac_ar
                          from Gurgaon, Haryana
                          Oct 14, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110058
                          Website: Www.onlineclues.com

                          I have received my order for 5 shirts (₹1099) today evening. But when I opened the packet, i was totally shocked to see the shirts. None of the shirts were from the pics which i ordered. Pls suggest what is the way forward to return these useless shirts. I m really annoyed by this kind of business by Onlineclues.com website. They haved befooled me.
                          Nov 30, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 21, 2016
                          OnlineClues Customer Care's response                           Dear Customer,
                          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                          Thanks & Regards,
                          Onlineclues customer care.
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                            A
                            akshay93
                            from Aizawl, Mizoram
                            Oct 14, 2016
                            Resolved
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                            Resolved

                            Address: Jalgaon, Maharashtra, 425201
                            Website: online clues

                            I received my product but i is bad quality as well as different color and design so i want to return my product but customer care not receiving my phone i tried alot.

                            There was 2 numbers displaying for customer care but they dont receive my cal also they are not mailed me about procedure about return of product

                            Please resolve it as soon as possible
                            Nov 29, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2016
                            OnlineClues Customer Care's response                             Hello, Greetings from OnlineClues!
                            We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                            Onlineclues Team.
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                              B
                              Bala4804
                              from Chennai, Tamil Nadu
                              Oct 14, 2016
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                              Address: 603103

                              I have select wrong product. Please cancel my order.

                              Order no: CIN558307
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                                K
                                Kamlesh namdev
                                from Indore, Madhya Pradesh
                                Oct 15, 2016
                                Resolved
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                                Resolved

                                Address: Indore, Madhya Pradesh, 453331

                                Onlineclues — Return my order

                                Order details:

                                Order id: CIN541390
                                Order date: Oct 11, 2016
                                Date of delivary: Oct 14, , 2016
                                Product name: London looks branded 5 printed cotton shirt
                                Ize:m
                                Unit cost:999 rupees (100 extra for shipping)
                                Total amount: 1099 rupees

                                The shirts are tottaly drefrent as displays .
                                Kindly replace the same and give me money
                                +1 photos
                                Nov 28, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 21, 2016
                                OnlineClues Customer Care's response                                 Dear Sir,
                                We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                Thanks & Regards,
                                Onlineclues Team
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                                  M
                                  Malli1
                                  from Hyderabad, Telangana
                                  Oct 14, 2016
                                  Resolved
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                                  Resolved

                                  Address: 500016

                                  Dear concerned person,

                                  I have ordered London looks men's combo of 1 solid, 1 check & 1 printed shirt on 04 October 2016, and the order number is CIN519722 and I received the order just now I.e., dated 14 October 2016 at 7.10 pm. And then I opened the pack and I was shocked that the product i Ordered is different from the order which i received and the received order is not so good in quality and I don't like them. So please take back the order and resend the order which i ordered for. I am expecting a very quick reaction from you. Thank you

                                  B Naveen
                                  Hyderabad
                                  Contact: [protected]
                                  +1 photos
                                  Nov 23, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 21, 2016
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                  Thanks & Regards,
                                  Onlineclues Team
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                                    R
                                    Ravi8566
                                    Oct 14, 2016
                                    Resolved
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                                    Resolved

                                    Address: Nagpur, Maharashtra, 441110
                                    Website: online clues.com

                                    Dear sir,
                                    We have order lodon look check shirt combo of 5 . and received on today's but as per showing products not getting to me. Thats why iwant to return it same product.


                                    Perchance are details below given.

                                    Code :[protected]
                                    SKU code LL 5Check 2
                                    CIN no 5541846
                                    +1 photos
                                    Oct 16, 2016
                                    Complaint marked as Resolved 
                                    My mail id [email protected] mobile no 9881908566 Sitll pending please confirm
                                    Oct 16, 2016
                                    Updated by Ravi8566                                     Still not revert from your side other wise I will go to consumers court. Return to my money as early as possible.

                                    Regards .
                                    Ravindra vaidya
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                                      A
                                      Anil Mohadikar
                                      from Baramati, Maharashtra
                                      Oct 14, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Dear manager aap log photo me kuch dikhate ho aur customer ko delivery kuch aur hoti hai aisa mere sath aaj hi hua hai Kyo aisa muje answer chahiye maine order kuch aur diya aur aapne kuch aur hi purana mal bhej diya aap log customer ko kya pagal samajate hai muje mere paise return chahiye aap apna mal return le jayiye mera mobile no. [protected] email id [protected]@gmail.com muje reply chahiye warna mai consumer court me complaint karunga.
                                      Nov 21, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 21, 2016
                                      OnlineClues Customer Care's response                                       Dear Sir,
                                      Please check your gmail account inbox, customer care team has reverted to you.
                                      Thanks & Regards
                                      Onlineclues Team
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                                        P
                                        peko
                                        Oct 14, 2016
                                        Resolved
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                                        Resolved

                                        Address: Patan, Gujarat, 384265
                                        Website: Totally different design from the product in web site products

                                        Dear sir,
                                        i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                                        this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money.
                                        my order code is CIN 543559
                                        Contact no.[protected]
                                        Please Return

                                        Axay Patel...
                                        Nov 24, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Oct 14, 2016
                                        Updated by peko                                         Please refund my money...
                                        Verified Support
                                        Oct 21, 2016
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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