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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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OnlineClues reviews & complaints page 149

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H
Himanshu08
from Agra, Uttar Pradesh
Oct 13, 2016
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Address: Jaipur, Rajasthan, 302015
Website: www.onlineclues.com

Dear Team,

I had ordered London looks Branded 5 printed Cotton shirts bearing order no. CIN530352 for Rs. 1099, but the product delivered is entirely different from the order I placed. Kindly initiate the refund of the same asap.

Thanks and Regards,
Himanshu Maharshi
[protected]
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    C
    chandu jadhav
    Oct 13, 2016
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    Address: Adilabad, Andhra Pradesh, 504103

    Complaint about size
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      C
      chetan223
      from Vasai-Virar, Maharashtra
      Oct 13, 2016
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      Address: Nagpur, Maharashtra, 440017
      Website: www.onlineclues.com

      Dear sir, I am not use shirt because is a wrong delivery shirt
      Please accept the return policy
      Oct 13, 2016
      Updated by chetan223       Order details:

      Order id: CIN539280
      Order date: octomber 8, 2016
      Date of delivary: octomber 13, 2016
      Product name: combo of 5 cotton stylish t-shirts
      Ize:xl
      Unit cost:999 rupees (100 extra for shipping)
      Total amount: 1099 rupees

      Returned reasons:

      Product (shirts) is totally different in design from the show in image of your site.
      Many t-shirt are plain.
      I also did not receive any separate invoice...
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        A
        amit shahane
        Oct 13, 2016
        Resolved
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        Resolved

        Address: Hisar, Haryana, 125005

        I order 5 shirts which were different and got horrible shirt i want to return it i ordered through guest account please help me or i should complain about our service very bad service i want refund soon orelse i should complain today about our site my no is [protected] contact me and gave the cash on delivery to my address and tired to contact u and also i don't received order no...
        Cin 544402
        Order no.[protected]
        Amit. [protected]@gmail.com
        [protected] my phone
        Nov 19, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2016
        OnlineClues Customer Care's response         Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards
        Onlineclues Team
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          H
          Haranga Bharali
          from Margherita, Arunachal Pradesh
          Oct 13, 2016
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          Address: Dibrugarh, Assam, 786001
          Website: www.onlineclues.com

          Dear Sir,

          I have ordered branded combo London looks 5 men's cotton check shirt of RS.1099 and my order no is CIN520286.But I am not satisfied the product because this product is totaly different.So, I request you to refund my money back and take your product back.

          Thanking you
          Regards,
          Saranga bharali
          Assam
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            A
            Ajinkya khondge20
            from Mumbai, Maharashtra
            Oct 13, 2016
            Resolved
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            Address: 410401

            Hi I order 5 shirts which were different and got horrible shirt I want to return it I ordered through guest account please help me or I should complain about our service very bad service I want refund soon orelse I should complain today about our site my no is [protected] contact me and gave the cash on delivery to my address and tired to contact u and also I don't received order no
            Nov 17, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Oct 17, 2016
            OnlineClues Customer Care's response             Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues customer care.
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              A
              Aratdar
              from Kolkata, West Bengal
              Oct 13, 2016
              Resolved
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              Resolved

              Address: Kolkata, West Bengal, 700071
              Website: OnlineClues.com

              Hello sir,
              I have ordered london looks branded casual check shirt (Set 3) through onlineclues.com but the product (Shirt) is totally different in design from the show in image of the site.
              And the product quality is very bad, i want return it and refund my money which i already paid through cod but i cannot find any option also not getting any invoice mail and please help with the same.

              My product no is - cin531187
              Awb number is[protected]
              My email id - [protected]@gmail.com
              Nov 26, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2016
              OnlineClues Customer Care's response               Dear Sir,
              Please check your gmail account inbox, customer care team has reverted to you.
              Thanks & Regards
              Onlineclues Team
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                L
                Lakshay9163
                from Kolkata, West Bengal
                Oct 13, 2016
                Resolved
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                Resolved

                Address: 700070
                Website: Onlineclues.com

                I ordered 3 set of shirt and what i got was completely a different set.
                If i try on there customer care no. Then they do not recieve calls or they say its always busy. My order no. Is "cin534259" and was delivered on october 13, thursday. I also had got a confirmation call. I am really unhappy with this kind of service and will lodge a complain in the consumer court
                For contact _ my number is : [protected]
                Nov 26, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2016
                OnlineClues Customer Care's response                 Dear Customer,
                Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                Thanks & Regards,
                Onlineclues Team
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                  S
                  Santosh nava
                  from Bengaluru, Karnataka
                  Oct 13, 2016
                  Resolved
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                  Resolved

                  Address: 591313
                  Website: Onlinecluse.com

                  Dear sir
                  I want return my order because your product doesnt match which shown in your site...It is totally different
                  My order is London looks blend of 5 cotton shirts (set of 5)
                  I have received it on yesterday (12/9/2016)

                  My order no.CIN529303
                  Contact no [protected]
                  E mail.[protected]@gmail.com
                  Plzone return and reply this
                  +1 photos
                  Nov 22, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Oct 13, 2016
                  Updated by Santosh nava                   http://www.consumercomplaints.in/onlineclusecom-refund-money-c1403277
                  Verified Support
                  Oct 18, 2016
                  OnlineClues Customer Care's response                   Dear Customer,
                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                  Thanks & Regards,
                  Onlineclues Team.
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                    T
                    Tutan baidya
                    from Nagpur, Maharashtra
                    Oct 13, 2016
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411016
                    Website: www.onlineclues.com

                    Hi, myself tutan baidya. I had ordered 5 shirts from your e-commerce online website and yesterday after payment was made in cash on delivery. I got all the 5 shirts is different and wrong product. I spoke to your delivery boy but both of them are very rude to me. And now i want my money back because i don't trust you guys any longer. Please return my money. And i people don't even show this product in your in website which i have received.
                    Nov 17, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 17, 2016
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
                    View replies
                    Yes Brother, I have facing same problem.
                    Reply
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                      K
                      karthi sha
                      from Bengaluru, Karnataka
                      Oct 13, 2016
                      Resolved
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                      Resolved

                      Address: 125005
                      Website: onlineclues.com

                      Dear team,

                      I have ordered "london looks men's cotton casual standard-fit 5 solid shirts!" my order number is CIN522323. I have received my order on 12Oct 2016. But the product quality and colors are totally different. Trying to contact them through phone and email, but there is no response since tomorrow morning. Want my money back. As they have mentioned no question will be asked on refund. Please find the attached image which is displaying on website for the same product.
                      mobile no: [protected]
                      Emailid:karthi.[protected]@gmail.com
                      +1 photos
                      Oct 25, 2016
                      Complaint marked as Resolved 
                      The Product has been returned and the refund amount was also credited to the bank.Thanks for the customer support team.
                      OnlineClues customer support has been notified about the posted complaint.
                      Oct 17, 2016
                      Updated by karthi sha                       There was no proper response from the customer service end.It was almost 5 days gone.Please iniate the return process ASAP
                      Verified Support
                      Oct 18, 2016
                      OnlineClues Customer Care's response                       Dear Sir,
                      Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
                      Thanks & Regards
                      Onlineclues Team
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                        S
                        Santosh Navalger
                        from Bengaluru, Karnataka
                        Oct 13, 2016
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                        Address: 591313
                        Website: Onlinecluse.com

                        Wrong colour /size/style bad quality of products delivered
                        Oct 13, 2016
                        Updated by Santosh Navalger                         Wrong colour /size /style bad quality of products delivered
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                          A
                          arunmass
                          from Delhi, Delhi
                          Oct 13, 2016
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                          Address: 504321
                          Website: online clues

                          I have ordered 5 shirts in online clues please cancel my order because i have ordered wrong product my order id is CIN514822 . i have orderd it on sep 30
                          +1 photos
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                            W
                            Wilson Marandi
                            Oct 13, 2016
                            Resolved
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                            Resolved

                            Address: Ranchi, Jharkhand, 835210

                            Dear Team
                            im wilson.mob.[protected]
                            order no. AWB I[protected] .
                            delivery Date.13/10/2016
                            I have recieved the order of 5 cotton shirts XXL size.
                            ive ordered deep colour as appeared on the site..The quality of the shirts are good but the colour is of not my choice.ive ordered shirts of Blue, purple, Maroon, bottle green.green.
                            the shirts You delivered is bright white colours...kindly do the needful to a costumer.
                            thank You.
                            Nov 23, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 17, 2016
                            OnlineClues Customer Care's response                             Dear Customer,
                            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                            Thanks & Regards,
                            Onlineclues Team
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                              A
                              akshit608
                              from Moradabad, Uttar Pradesh
                              Oct 13, 2016
                              Resolved
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                              Resolved

                              Address: Moradabad, Uttar Pradesh, 244001
                              Website: onlineclues.com

                              The product I ordered is totally different from what shown in website. My order no. is CIN541255. Customer care team also not responding. Please help. Kindly refund my money of rs 1099. The customer care number is always busy. First time shopping experience was horrible. Will never shop from online clues again if my problem does not get resolved. Kindly reply soon.
                              Nov 28, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 17, 2016
                              OnlineClues Customer Care's response                               Dear Sir,
                              Please check your gmail account inbox, customer care team has reverted to you.
                              Thanks & Regards
                              Onlineclues Team
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                                A
                                AlterMani
                                from Chennai, Tamil Nadu
                                Oct 13, 2016
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                                Address: Chennai, Tamil Nadu, 600044
                                Website: Online clues

                                Order I'd OID413002, Branded Men's Combo Of 2 shirts, Size -M
                                Wrong products and wrong size delivered
                                +2 photos
                                Oct 13, 2016
                                Updated by AlterMani                                 Wrong products delivered please take this items and replacing booking items
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                                  J
                                  Jitender_9
                                  from Delhi, Delhi
                                  Oct 13, 2016
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110058
                                  Website: www.onlineclues.com

                                  Order no: cin535422
                                  Order date: october 06, 2016
                                  Shipped on 8 oct. 2016
                                  Date of delivery: october 12, 2016
                                  Product name: london looks branded 5 printed cotton shirts!
                                  Ize:m
                                  Unit cost:999 rupees (100 extra for shipping)
                                  Total amount: 1099 rupees

                                  Returned reasons:

                                  Product (Shirts) is totally different in design from the show in image of your site.

                                  My contact details: [protected]
                                  Nov 20, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 17, 2016
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
                                  View replies
                                  Mene 5 shirt or 10 t-shirts order kiya the... . Jo website dikhaye the.. Shirt Aur t-shirts woh nai nikle.. Balki different color and cheap quality t-shirts and shirt the. Plz help .. Aur unka customer care number bhi busy bata rah hai

                                  We want refund our money - Comment #2573577 - Image #0
                                  We want refund our money - Comment #2573577 - Image #1
                                  We want refund our money - Comment #2573577 - Image #2
                                  We want refund our money - Comment #2573577 - Image #3
                                  Reply
                                  I have ordered XXXl size and you send me L size
                                  Pls return my order
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                                    A
                                    Amit Jalvi
                                    from Kolhapur, Maharashtra
                                    Oct 13, 2016
                                    Resolved
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                                    Resolved

                                    Address: Sindhudurg, Maharashtra, 416520
                                    Website: www.consumercomplaints.in/new_complaint

                                    Order no: cin532418
                                    Order date: october 6, 2016
                                    Shipped on 8 oct. 2016
                                    Date of delivery: october 13, 2016
                                    Product name: london looks branded 5 printed cotton shirts!
                                    Ize:m
                                    Unit cost:999 rupees (100 extra for shipping)
                                    Total amount: 1099 rupees

                                    Returned reasons:

                                    Product (Shirts) is totally different in design from the show in image of your site.

                                    I also did not receive any separate invoice...
                                    Nov 19, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Oct 12, 2016
                                    Devang Rathod's response                                     Diferant color so reples my Tshirts
                                    Oct 12, 2016
                                    Devang Rathod's response                                     My five Tshirts repless ya moner reafund
                                    Verified Support
                                    Oct 17, 2016
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
                                    View replies
                                    My order 5, Tshirts combo but colore very differant my order color Tshirts blue, pink, red, grey but deliver 5Tshirts other color so repless my Tshirts

                                    Return product by amit jalvi - Comment #2573597 - Image #0
                                    Reply
                                    मुझे xxl नहीं xl size चाहिए मेरा पहिला ऑर्डर कैन्सल कर दो नया xl size भेज दो
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                                      N
                                      nk jain
                                      from Bhiwani, Haryana
                                      Oct 13, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110040

                                      Dear Sir,

                                      I had ordered 5 shirt pack from you and recieved the same on 9th October.
                                      After receiving the material i found that material Quality is of very bad.
                                      I want to return back, pls do the needful.
                                      I am contacting to you on your mobile no [protected] and 39 but no one is picking the phone.

                                      SKU Code LL 5S_PRINT 2
                                      CIN518331
                                      SIZE XXL
                                      LONDON LOOKS BRANDED 5 PRINTED COTTON SHIRTS.

                                      WAITING FOR FEEDBACK.
                                      Nov 19, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 17, 2016
                                      OnlineClues Customer Care's response                                       Dear Sir,
                                      Please check your gmail account inbox, customer care team has reverted to you.
                                      Thanks & Regards
                                      Onlineclues Team
                                      View replies
                                      Dear Sir, I had ordered 5 shirt pack from you and recieved the same on 9th October. After receiving the material i found that material Quality is of very bad. I want to return back, pls do the needful. I am contacting to you on your mobile no [protected] and 39 but no one is picking the phone.

                                      Return money - Comment #2573578 - Image #0
                                      Return money - Comment #2573578 - Image #1
                                      Reply
                                      I m order from your site but your product is not deliveredthat I have to order so please return it and cash back to me.
                                      Reply
                                      Cash returns

                                      Return money - Comment #2578351 - Image #0
                                      Return money - Comment #2578351 - Image #1
                                      Reply
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                                        N
                                        Nidhen Mehta
                                        from Ahmedabad, Gujarat
                                        Oct 13, 2016
                                        Resolved
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                                        Resolved

                                        Address: 395009
                                        Website: Www.onlinecluse.com

                                        I had ricived the parsol. And when i have seen that shirts which is totaly damage and hall... And alsi defrent colour. Plz change my shirts fast... And alrady paid 799/-rs.. For this... Its very urgent.. So plz
                                        I have purchsee this shirts first time on ur web side. And i m not setisfied from ur service... So plz i request u that plz change my shirts fast or give my rupees back...
                                        +1 photos
                                        Nov 26, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 17, 2016
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
                                        View replies
                                        Hi
                                        I just got my order but I shock that its totally different from as I order so I want to return it but they didn't replay and not pick up the phone my order id CIN511073

                                        DINESH HIRPARA
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