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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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1803
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OnlineClues reviews & complaints page 148

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M
Mr.Ankit
from Jaipur, Rajasthan
Oct 14, 2016
Resolved
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Address: Kanpur, Uttar Pradesh, 208001
Website: onlineclues.com

The all five shirts design or color are different no any single shirt as per image at the time of order. Quality of the products is very bad. I mailed you so many times but only a single reply is done by you. You gives a reason "photo may slightly differ from actual item in terms of color due to the lighting during photo shoot or the monitor's display"
But the fact is not the color all the shirts are different as is showing at your site. You peoples are cheating your customers CIN534637 Phone-[protected]

Pls arrange for the replacement or for refund.
+2 photos
Oct 14, 2016
Complaint marked as Resolved 
The all five shirts design or color are different no any single shirt as per image at the time of order. Quality of the products is very bad. I mailed you so many times but only a single reply is done by you. You gives a reason "photo may slightly differ from actual item in terms of color due to the lighting during photo shoot or the monitor's display" But the fact is not the color all the shirts are different as is showing at your site. You peoples are cheating your customers CIN534637 Phone-7275511589 Pls arrange for the replacement or for refund.
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
Thanks & Regards
Onlineclues Team
View replies
I also got cheated the same way...they sent all cheap shirts instead of the one as shown on the portal...big time cheaters
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    Shilpa Heggadadinni
    from Bengaluru, Karnataka
    Oct 14, 2016
    Resolved
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    Address: 582119
    Website: Onlineclues

    The delivered items size is not proper. I have raised complaint to take the item back. My complaint number is 15396. Till now I have not got any message nor mail. There is no clear information in the website. Return policy of Online clues really sucks. Am really unhappy with this.Though I call customer care to return the item 1000 times... Its always busy or they dont receive.
    Please respect the customers and their money. Dont break the trust of customers.
    Nov 21, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2016
    OnlineClues Customer Care's response     Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.Team want to mail but Your registered gmail i.d is wrong

    Regards
    Onlineclues Team
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      ajaymourya22
      from Bhimavaram, Andhra Pradesh
      Oct 14, 2016
      Resolved
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      Address: 208004
      Website: onlineclues.com

      I order the 5 shirts london looks printed at cotten cloth in website their is best colour and shirt was delived in my home it is not best quality or not same colours of 5 shirts and again see the website their is no returing option in this site and shirt quality is very poor what shall i do in those shirts please give me a compainsation of the 5 shirts and amount of 5 shirts are 1150
      Nov 23, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Oct 21, 2016
      OnlineClues Customer Care's response       Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues customer care.
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        D
        Deepjyoti Kumar
        Oct 14, 2016
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        Address: Kamrup Metropolitan, Assam, 781020
        Website: onlineclues

        Order cin 526008. sku code LL 5 S print 2. Order date 5 oct 2016 . Date of delivery 13 oct 2016 product name london looks branded 5 printed cotton shirts. Size L. qty 1. Unit 999 rupes (extra shipping charges 100 rupes)totel amount 1099 product is wrong color of my order so i want to return this product and return to give .my money 1099 return.
        +1 photos
        Oct 14, 2016
        Updated by Deepjyoti Kumar         Return product . Wrong color and my 1099 rupees return
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          C
          chandu jadhav
          Oct 14, 2016
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          Address: Adilabad, Andhra Pradesh, 504103
          Website: onlineclues

          Phone:[protected], acc no:[protected], adress:AP nagar bhainsa, h-no:4-3-1/126/c/5.
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            A
            Ajay dhoni
            from Korampallam, Tamil Nadu
            Oct 14, 2016
            Resolved
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            Address: Coimbatore, Tamil Nadu, 641001
            Website: Www.onlineclues.com

            Dear sir,
            i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
            this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money.
            my order code is CIN 544778
            Contact no.[protected], awb number.[protected].
            Please return this

            The product ordered who's name is guru swamy
            The ordered product is London looks branded 5 printed cotton shirts!
            +1 photos
            Nov 23, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Oct 21, 2016
            OnlineClues Customer Care's response             Dear Sir,
            We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

            Thanks & Regards,
            Onlineclues Team
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              R
              Rayapudi Chinna
              Oct 14, 2016
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              Address: Guntur, Andhra Pradesh, 522034
              Website: www.onlineclues.com

              Order was changed and I select plane shirts but these are different
              Oct 14, 2016
              Updated by Rayapudi Chinna               We select 5 plane shirts but these are different
              Oct 14, 2016
              Updated by Rayapudi Chinna               We select 5 plane shirts and these are different
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                S
                somnath sahani
                Oct 14, 2016
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                Address: Kolkata, West Bengal, 700013
                Website: india complain Consumer

                Image colur not match and i want m size bt not recive m size i want this colour shirt
                +1 photos
                Oct 14, 2016
                Updated by somnath sahani                 Please return this shirt
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                  D
                  Dnyaneshwar Nisal
                  Oct 14, 2016
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411036
                  Website: www.onlineclues.com

                  Dear sir
                  I have ordered the product and i have received at on 13/10/2016. The product is bad color is and size. I want return this order because this product is does not match as shown in your website. It is totally different than i ordered. My order no is cin535311. I tried more 15 times of your phone numbers but no response of your customers. Plz give me refund.
                  Nov 20, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Oct 13, 2016
                  Raj S Tiwari's response                   I want To return My order
                  I order ( L ) Size 5 Shirts & Company Provide Me Wrong Products
                  Company Provide Me ( S ) Shirts
                  So I want To return My Order
                  give My Payment Back
                  or Give Me Right product otherwise I complaint to Police Station
                  Verified Support
                  Oct 18, 2016
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
                  View replies

                  Onlineclues — I'm Complaining About My 5 Shirts

                  Company Provide Me Wrong Products
                  He Gives Me Very Short Shirts
                  Order no :- OID412176

                  Wrong color of my order - Comment #2574728 - Image #0
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                    D
                    Dhonish
                    from Rajkot, Gujarat
                    Oct 14, 2016
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                    Resolved

                    Address: Rajkot, Gujarat, 360001

                    Dear sir,
                    i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                    this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money.
                    my order code is CIN 542978
                    Contact no.[protected]
                    Please return this

                    Dhavnish Sarvaiya
                    +1 photos
                    Nov 21, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 21, 2016
                    OnlineClues Customer Care's response                     Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      A
                      Ammar A Modi
                      from Ahmedabad, Gujarat
                      Oct 14, 2016
                      Resolved
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                      Resolved

                      Address: Jamnagar, Gujarat, 361001
                      Website: www.onlineclues.com

                      Products size and material are not as described.. and in official site (www.onlineclues.com) customer care phone is not active so how can we return the products while no one pick up the call.. no one give the feedback of my many queries.. what the workings hour of the company if they are not give any sort of feedback and really worst services...
                      Dec 14, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2016
                      OnlineClues Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        S
                        sujit34
                        from Kolkata, West Bengal
                        Oct 14, 2016
                        Resolved
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                        Resolved

                        Address: 751012
                        Website: www.onlineclues.com

                        Order id - cin 523174, sku code - ll 5s print 2, order date - 04, oct, 2016, date of delivery 13, oct, 2016, product name - london looks branded 5 printed cotton shirts, size - m, qty - 1, unit cost - 999 rupees (100 for extra shipping charges), total amount - 1099, product cotton shirts is totally different design from the show in iamge of your site, and this product is so different, so i want to return this product and return to give my money... rupees 1099.
                        Nov 26, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 18, 2016
                        OnlineClues Customer Care's response                         Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
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                          P
                          poojapooja
                          from Delhi, Delhi
                          Oct 14, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110014
                          Website: online clues

                          The all five shirts design or color are different no any single shirt as per image at the time of order. Quality of the products is very bad. I mailed you so many times but only a single reply is done by you. You gives a reason "photo may slightly differ from actual item in terms of color due to the lighting during photo shoot or the monitor's display"
                          But the fact is not the color all the shirts are different as is showing at your site. You peoples are cheating your customers

                          Pls arrange for the replacement or for refund.
                          +2 photos
                          Nov 21, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Oct 13, 2016
                          anu kr's response                           I have got wrong products.three shirts are of different color and not matched which i have ordered.so please return or send the same I have ordered.
                          Verified Support
                          Oct 21, 2016
                          OnlineClues Customer Care's response                           Dear Sir,
                          Please check your gmail account inbox, customer care team has reverted to you.
                          Thanks & Regards
                          Onlineclues Team
                          View replies
                          I got shirts of different colour .not same as showing on website.so I want to return .Please help.

                          Mismatch products - Comment #2574768 - Image #0
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                            @
                            @@rű $hî
                            from Khamanon, Punjab
                            Oct 14, 2016
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab
                            Website: Online clues.com

                            I want to return my order of 3 denim jeans as it not matches the product presented even the quality of product is cheap. My first worst experience of online shopping.
                            I tried to call on helpline number bt its busy. There is no way to contact company.
                            My oder I'd is CIN543869
                            My email address is [protected]@Gmail. Compare
                            Please return it as soon as possible
                            Nov 22, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2016
                            OnlineClues Customer Care's response                             Dear Sir,
                            Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
                            Thanks & Regards
                            Onlineclues Team
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                              Ñ
                              Ñâñdå Kùmär
                              from Bengaluru, Karnataka
                              Oct 14, 2016
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                              Address: 560079
                              Website: Chrome

                              It's totally diff from what we have seen in online n which u have delivered .
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                                H
                                happy v patel
                                from Ahmedabad, Gujarat
                                Oct 14, 2016
                                Resolved
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                                Resolved

                                Address: 395002
                                Website: www.onlinclues.com

                                My size is "M" and the deliver shirt size are "L", and I order of blue, brown and white deliver shirt are white pink and orange so I Change the project, I thing delivery is on wrong hand

                                I eagerly waiting for your help..
                                I hope As soon as you actoon on my complain

                                This is wrong size and colour
                                I thing you do change the product
                                And give me a my right product
                                Nov 19, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2016
                                OnlineClues Customer Care's response                                 Hello, Greetings from OnlineClues!
                                We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                Onlineclues Team.
                                View replies

                                Online Clues — I am complaint by this product different and cloth is very bad

                                This product is different and this product is very bad clothe plesce return this product and return my many Rs.799

                                Shirt problem - Comment #2574727 - Image #0
                                Shirt problem - Comment #2574727 - Image #1
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                                  A
                                  Ankush Baj
                                  from Alwar, Rajasthan
                                  Oct 14, 2016
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302002
                                  Website: Onlineclues.com

                                  I saw an add on facebook about a pack of five shirts of london look compny worth 999. The shirts in the pic were looking very nice and good quality in attractive colours. I orderd it by onlineclues.com. When i reciversd it i found differnt shirts. Which is very bad quality.. It is very big forud by the compny.. Now i want my money back or the same shirts pack shown in pick
                                  Nov 18, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 18, 2016
                                  OnlineClues Customer Care's response                                   Hello, Greetings from OnlineClues!
                                  We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                  Onlineclues Team.
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                                    P
                                    Prashant Musale
                                    Oct 14, 2016
                                    Resolved
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                                    Resolved

                                    Address: 431605
                                    Website: Onlineclues.com

                                    Fraud. I have ordered a combo of 5 London looks cotton check shirts. I got the wrong combo. The combo I have ordered was totally different. The colours are totally different.
                                    I'm requesting you to kindly replace my product or refund my money as early as possible. & I'm not going to spend extra money for that because it's your fault. It's your duty to replace or refund my money.

                                    I'm your customer, take care of my wishes otherwise I'm good at Consumer Protection Laws.

                                    *I'm adding the picture of my desired combo of shirts
                                    +1 photos
                                    Nov 22, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 18, 2016
                                    OnlineClues Customer Care's response                                     Hello, Greetings from OnlineClues!
                                    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.

                                    Onlineclues Team.
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                                      G
                                      Ganga pani
                                      from Bangalore, Karnataka
                                      Oct 13, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560066

                                      Product (t-shirts) is totally different in design from the show in image of your site.
                                      Many shirt designs are different which doesn't like at all.
                                      I also did not receive any separate invoice... plz refund money what i paid or else
                                      Plz exchange it the product what shows in your site pic. i hope you'll do this needfull asap.

                                      Regards,
                                      Ganga p.
                                      +2 photos
                                      Oct 13, 2016
                                      Complaint marked as Resolved 
                                      Hi, I Ganga P, plz i requesting to look forward my complaint and hope to do resolved asap.this is the first time i ordered from your site, still you peoples cheated on me.still okay.But plz return the money what i paid or else plz exchange the product to shown image on you site.that will be approciate, And plz let me know when your collecting the product from me.plz give a call.
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 18, 2016
                                      OnlineClues Customer Care's response                                       Dear Sir,
                                      Please check your gmail account inbox, customer care team has reverted to you.
                                      Thanks & Regards
                                      Onlineclues Team
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                                        S
                                        swapnil bhise11
                                        from Pune, Maharashtra
                                        Oct 13, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hisar, Haryana, 125001
                                        Website: www.onlineclues.com

                                        After receiving the material i found that material Quality is of very bad.product shown on the website and which one is I got is totally different.
                                        I want to return back, pls do the needful.
                                        I am contacting given company number mobile no [protected] and 39 but no one is picking the phone.

                                        SKU Code LL 5S_PRINT 2
                                        Order no: CIN532953
                                        Order date: Oct 5, 2016 7:48:30 PM
                                        Shipped on 7 oct. 2016
                                        Date of delivery: october 13, 2016
                                        Product name: london looks branded 5 printed cotton shirts
                                        item size:m
                                        Unit cost:999 rupees
                                        Item Total : 1099 rupees
                                        +1 photos
                                        Nov 19, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 18, 2016
                                        OnlineClues Customer Care's response                                         Dear Sir,
                                        Please check your gmail account inbox, customer care team has reverted to you.
                                        Thanks & Regards
                                        Onlineclues Team
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