OnlineClues Complaints & Reviews

From: atul arya
Sent: thursday, october 13, 2016 12:49 pm
To: '[protected]@onlineclues.com'
Subject: return of order no: cin521476 - sku code: ll 5s print2

Dear online clues team,

Today i received the consignment @ 12:15 pm, 13th oct-16 from bluedart courier and paid inr 1099/-to delivery person. i validated the product the quality is not up to the mark as briefed. pls accept email as an acknowledgement...

My order no is CIN533586 i had ordered for set of three denim jeans pant for Rs 1199/-. i received different colour product, Even the sizes are different 2 pant are with same size and other one is different when i ordered 3 for same size and quality is very bad not worth for money and they dont attend coustomer calls also i am trying to reach them from past two days onelineclues cheating the coustomer by showing attractive pictures finally...

I placed orders for London looks branded 5 cotton shirts amounting 1099 (Includes 100 Rs shipping charge) and London Polo T-Shirts amounting 999 (Includes 100 Rs shipping charge) on 06th Oct and both were delivered on Oct 12th evening by BLUEDART couriers.

Order numbers: CIN534407 and CIN534413.

Issue: The products delivered to me are completely different from what was showed on the screen while placing order...

Onlineclues — product is not same
An ankitmartin1994 on oct 12, 2016
I first time ordered a set of shirts from your website but the quality of product was totally different and product was also not same as shown in photos, so please kindly rerun my product.
Order id
Cin518246
Order date
Oct 1, 2016
Shipping method
Standard shipping
Shipping address
Sivaji sanapathibr...

When i purchase the product is different the color the style of product all are the different .the product which is delivered is different from actually i selected and order product.the product which are delivered to me is change in color also change into the size and main part is the product quality is very bad and the website give the information is the product is tested and it was quality product please accept my complaint and please resolve...

Order No: CIN534843
Date : 6 Oct
I ordered 10 London Looks Branded Men's 10 Round Neck Cotton Printed T-Shirts ! Rs1, 199.00 + RS 100 Shipping Charges.
1. The product was not looks good & total different from the display, very low quality product
2.product not delivered at home, after multiple reminder they didn't delivery on time, so i got from the courier office, it was too embarrassing....

I first time ordered a set of shirts from your website but the quality of product was totally different and product was also not same as shown in photos, so please kindly rerun my product.

Address :house number 1027 (Top floor)
Sector 38 b
Chandigarh
Pin code 160038

Order no cin522577
Hipped on 4oct2016
Through bluedart
Tracking code [protected]

Reviving...

Hi,

The shirts which have sent me are not the same as shown on your site .
colors are different.

please take back them.

SKU Code: LL 3mix 1
CIN 522233

thanks and regards,
Nitin...

I got the incorrect item delivard to me by online clues.so i want to return .but the company donot recive my ph call.my order no CIN529887 .mane Bijoy dey. Add.-167 / 1 / a gopal lal tagore road.kolkata. 700108.ph .[protected]....

I order london looks branded of 5shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my sku code LL 5S Print2 i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of shirt...

I order three shirts from onlineclues and when i got my parsell then in that parsell there is not that shirts which was i order and the quality of that shirts are very poor. now i never do any purchasing from that market... When i check my previous order detail for return it then it show there is no order done... There is no option for returning...

Product) is totally different in design from the show in image of your site.
I also did not receive any separate invoice... i really disappoint. i want return my money
I was order 5 shirt for 999+100=1099 rs which is really pretty in picture but actully received very different product product material is very bad when i was contact customer care cell no. i got busy ringtone pls help me...

Dear sir the shirts which i ordered is not match to which u had sent and the size is also changed...

Order details:

Order id: oid23895
Order date: march 18, 2016
Date of delivary: march 26, 2016
Product name: combo of 10 cotton stylish t-shirts
Ize:m
Unit cost 999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
Many shirt are plain.br...

I buy a LONDON LOOKS Fusion of 5 check shirt Qty 1 size S Your website onlineclues form My account on 01 Oct 2016, 11:14 AM. Which Order No. CIN517290 and Your Shipping this product by BLUEDART and Consignment Numbers is [protected] . Not matching received item...

I had ordered a 'London-looks women's skinny fit denim jeans' and order no. is CIN530462. But when I received the item, it was different from the pictures shown in the website. It contains 3 jeans, all 3 jeans are of almost the same color . In the picture, it was a grey, a blue and a black, but in the receiving packet, it was 2 dark blues and a light blue.
And these are not skinny jeans. Also, all these jeans are of different size....

I m attaching whole conversation between me and Onlineclues with mail.

Hi,

I have ordered a product from your website but I want to return this product can you please tell me that what should I do...

Hi,

I want to return my product ordered no. Is [protected]. So kindly tell me that how I return this product.

I am attaching my product packing bag image...
br...

Ref: cin539465
Greetings,
Received wrong material, wrong size, wrong color product.
Wrong material - ordered from cotton shirts & received shirts made of other low quality material.
Wrong size-m was ordered & received l
Wrong color - all light colors formals were ordered & received casual wear shirts of bright colors.

Please return or refund
Thanks and regards
Rajesh n iyer...

I ordered 5 printed shirts from onlineclues on october 6, i received the product today and the product is totally different from what showed in their website,
Very bad quality!, wrong size, wrong colour, fake website and fake products! I want refund asap.
Initiate refund
Call me back
Why aren't your customer care not receiving the call.
Cin[protected]rupees...

Order details:

Order no: cin533832
Order date: october 06, 2016
Date of delivary: october 12, 2016
Product name: london looks branded 5 printed cotton shirts!
Sku: ll 5s_print2
Brand: london looks
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons: supplied product significantly different from the product’s specifications...