OnlineClues Complaints & Reviews

Oct 10, 2016

Updated by ramchander12 I want to return "london looks men's 5 casual shirts". Price - rs.999 + shipment charges rs.100.
Order/shipment no. - cin531718
Reason - the product delivered is not the one as shown in the website. The print and colors are different. Quality is horrible.
I have called onlineclues and registered a complaint as well.

Oct 11, 2016

Updated by ramchander12 Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating
Contact no.[protected]
Address ward no. 10 ghandinagar jhulelal dharmshala k pass hmh
Please return this

Oct 15, 2016

Updated by Sarthak Grover Refund the money

Oct 10, 2016

Updated by Daring Dhruv Raj Please deliver it asap. Thanks

Oct 12, 2016

Updated by Shrikant Dangar Thanks !!!
They have just dropped a mail saying that they will look into the issue and then no response after that.
I have asked them to refund my money.

Nov 08, 2016

Updated by Shrikant Dangar Hi,

They have refunded me my amount but what about money I spent for courier (Rs 360) it is not a small amount right. I understand by reading their policies that they don't provide reverse shipping charges.

But to be frank, If I would I have got correct product which I had ordered I would have kept that regardless of the quality. But they sent me wrong product and that too with worst quality and then they ask me to ship it back. I paid Rs. 360 courier charges to send the product back.

Now tell me, did they mention anywhere in their policy that company have right to send WRONG & WORST QUALITY product.

I saw many complaints regarding the same, company don't have right to do this with their customers. We are at loss by using this website, we waste time, money and at the end we don't even get the product they display and end up wasting time and money.

MOST IMP THING is their customer care numbers, those never connect even if they connect there is no response.

We get call from them, but the person talking is very rude and they didn't even listen on what we are trying to say and they disconnect the call.

I got a call from their customer care executive regarding refund. They asked me did I get money in my account(rude voice- not my concern though), I said yes I received. And I continued, but I didn't receive courier money, The person directly disconnected the call. I was like what the hell, are they doing business in this was.

Small scale companies do need to take care of these small small things to grow big. I do run a small organization and I know imp of small small things which can lead me to grow big.
I am not here to teach you how to do business but to get my money back.

Please help me to get my courier money back as it was not my mistake that they sent me wrong product.
If I wouldn't have liked the product and sent it back then I wouldn't have requested for courier money, I sent the product back because shirts were of worst design that I cannot gift it also and when I tried one of them it was so hard on my skin,

Please HELP!!!

Oct 10, 2016

Updated by sudha pulakala item name: original london looks branded shirts(pack of 3)
size: XL
SKU CODE: LL 3shirt 1_XL
ORDER ID. CIN512635
DATE. 30-SEPTEMBER -2016
I WANT TO RETURN THE PRODUCT AS IT IS COMPLETELY A DIFFERENT PRODUCT WITH DIFFERENT COLOURS AND SIZE

Oct 30, 2016

Updated by jv akhil Dear consumer it's been 10 days finished but no response from you again and management about my complaint of the wrong shirts so kindly solve my problem as it's been prolonging day by day and requesting you take a serious action or to refund the money

Nov 12, 2016

Updated by jv akhil Dear consumer it's been a month over but there is no response from you regarding my issue of wrong delivered shirts... On October 17th i got msg from you regarding my issue saying that you will resolve shortly but again from then onwards up to today there is no any further information or info from you so kindly requesting you to resolve my problem immediately soon

Oct 10, 2016

Updated by Sarabu The product which i received is totally different from what i ordered in color, material, everything!
The order i received on 8th October 2016 (Saturday) which is not good, I am extremely unhappy with the product. I am trying to contact over the phone ([protected]/39) from last 2 days, I am unable to contact them, saying 'busy', if contacted, no one is taking the call. please i want a refund... this product is totally a waste of my money!! Reply as soon as possible

Oct 09, 2016

Updated by Ganesh Wankhede My name- Ganesh wankhede
London looks blend of 5 cotton shirts qty-1 size L
Sku code LL5shirt4
Cin521521
Places give my cash
Call my number pls [protected]
And Return my cash 1099 call tomorrow my number

Oct 09, 2016

Updated by Ganesh Wankhede Submit Complaint
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Online Clues Phone:[protected] — Product returned cash returned call me [protected]

1 Review
Ga Ganesh Wankhede on Oct 9, 2016
Mark as Resolved

Order details:

Order id: CIN521521
Order date: march 2/10/2016
Date of delivary: 9/10/2016
Product name: combo of 5 cotton stylish shirts
Size L
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (-shirts) is totally different in design from the show in image of your site.
Many -shirt are plain.
I also did not receive any separate invoice...Call my Number [protected] given my cash 1099

Oct 11, 2016

Updated by Ganesh Wankhede Call me given cash [protected]

Oct 09, 2016

Updated by Ginder Virk I want return 3 combo shirts