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OnlineClues Complaints & Reviews

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Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

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OnlineClues reviews & complaints page 153

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Address: 360007

I want cancel order but wrong shirt choose

Oct 09, 2016

Updated by kaiyum Pls replacement shirts wrong delivery

Oct 09, 2016

Updated by kaiyum Online Clues.com — Return of product

94 Reviews
Av Avinash roshan on Mar 16, 2016
Submit a Complaint
I have ordered the product and I have received it on 09 october 2016the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days.plz do the favour and solve my problem

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Address: New Delhi, Delhi, 110008

Website: www.onlineclues.com

Complain number 15052
I have received fake product against my order. I have to try call many time but I didn't get any positive response
I want to return my order on urgent basis

+1 photos

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Address: Chandigarh, Chandigarh, 160025

Website: onlineclues.com

Two day before I receive a parcel of 5 (shirts) is totally different in design from the show in image of your site. Also small in size not actual size is given to me.All shirts are totally different and small in size.One is plain, one is check, all waste material type shirt are deliver to me I also did not receive any separate invoice even not properly packed.I totally disappointed from online shopping.plz resolve my problem Asap.

+1 photos

May 11, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment
Our shipment is spark international.

Thanks
OnlineClues Team

Oct 13, 2016

Updated by kabby your message is :- your om sales corporation order AWB:[protected] item of RS 1099.OUT FOR DELIVERY.

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Address: 380009

Website: www.onlinecluse.com

Order number: cin543169
My name makwana sagar yogeshbhai

Plz cancle my order and confirm to me my number [protected]

I was choose wrong product

Thanks & regards
Sagar makwana

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Address: 400067

Website: Onlineclues

The product i received it totally different from what i ordered in size, color, material, everything!
The one order i received today on sundy and i dont know hw to contact you guys... please i want a refund... this product is totally a waste of my money!! Reply as soon as possible.. because i want to cancel more two product which a in delivery yet! The shirt ordered by my me was of red, brown, n blue color!!
The one i received is of green, yellow, and grey color... n all of them are having color problems..like it contains white patches over it!!!is this is some kind of joke?..

I wanted to gift those clothes to my cousin... bt u guys ruined evrything!
Juz refund my money soon!

Nov 23, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 361008

Fear Team,

Request you to Please return my order my contact number [protected]
Barcode[protected]
Request you to Please refund my money
I am waiting your response

SKU Code is CIN517951

You're product material to poorFear Team,

Request you to Please return my order my contact number [protected]
Barcode[protected]
Request you to Please refund my money
I am waiting your response

SKU Code is CIN517951

You're product material to poor

Jaykishan Patel

Nov 25, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 380021

My ordar nombercin534702 please dont send

Oct 09, 2016

Updated by chhaganabhai Hamne xL size ke shirt ordar kiye the par ab hame XXL cbahiye

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Address: Mumbai City, Maharashtra, 400101

Website: www.onlineclues.com

Dear sir,
I want to return my order it will rescived today because i see in your web sid the product which is you shown
This totally diffrance product so i want refund my money i dont like this cheating i give u my account details if you will not take this back & refund my money than will gona fill FIR against you of 420 kindly revert me soon
My order no CIN513521
A/c no [protected]
Karnataka bank
Thakur village kandivali e mumbai
IFSC KARB0000516

+1 photos

Nov 29, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 09, 2016

Updated by vishal shinde6465 I want urajant my money .

Verified Support

Oct 17, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Dehradun, Uttarakhand, 248001

I have ordered a pack of combo shirts...
When i received my order all shirts are of diffrent colors and of different sizes whichever i have ordered...
so i want to return it back...

Call me as soon as possible or revert me back on my mail or on my number and fix my problem...

My number [protected].
I have sent you the message why the hell are you not responding...should i write down an essay about your product or about your company that you have mentioned write down min charcters n ol..solve my prob as fast as possible

Nov 21, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Junagadh, Gujarat, 394210

Color nd fitting of the shirt are not as perfect as I select. Which color I select it's not the same.and which size I select is different in one bunch. So you please do fast in giving me answer about my refund. I want to return the shirts. Do your process fast. There are only one shirt which completely on fitting but the other 4 shirt at shoulder it fit, chest fitting also not perfect.so pls do your work fast.

Oct 12, 2016

Complaint marked as Resolved

Mail [email protected] M.no =9898085710

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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V

Vivek sreesai

from Bapatla, Andhra Pradesh

Oct 10, 2016

I want to cancel the order because I placed a wrong order

My order id -cin544498

Color nd fitting - Comment #2571154 - Image #0

V

Venkadesaaan

from Coimbatore, Tamil Nadu

Oct 10, 2016

Mismatch the colour shirt and worst cloth material

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Address: Dhubri, Assam, 783301

I have got different colour t shirt instead which i have order..please give me the proper colour t shirt which i have ordered.the colour of the t shirt are not good i need that coloured which i have ordered.so please give me returned.

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Address: Guntur, Andhra Pradesh, 522001

My order is different so i want to return your order no cin523409 has been shipped on 5oct.2016 through delhivery courier with tracking code[protected] and will be delivered within 4-7 days. My order my order is different so pls return my order

+2 photos

Oct 09, 2016

Updated by محمد حسين I want to return my order because my order is different when I am book the order

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Address: Dharwad, Karnataka, 580024

I have received the shirts are not same as what have order hence i kindly request you for returning.
The 5 shirts are entirely different from what i have received.
Here i am uploading the shirts which i have selected.
Kindly replace or return my money paid that is 1099 .the pattern, the design, the color not matching with my order i am sure that you will resolve my complaint soon.
Thanking you

+1 photos

Nov 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Pune, Maharashtra, 412308

Name somnath suryawanshi, order no CIN541991 please change shirt size L to M

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Address: Hoshiarpur, Punjab, 482002

Website: Www.onlineclues.com

Order no. Cin520746
Order date oct 2 2016 02:48 pm
Item details

#name quantity unit price item total
Size l
Price: rs 999.00
Total: rs 1099.00

There is a problem with the order the with size of the shirt and all shirt in different colour
Delivered
So i want to return this order which is delivered
I need refund this order
So please contact me as soon as possible

Prakash mishra
[protected]

Nov 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team.

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Address: Kolkata, West Bengal, 700010

Siz problem. An one print an take in 2 pint so i m return tha produced

Oct 08, 2016

Updated by rajasahani Wrong product and wrong style .pelese returent the product

Oct 08, 2016

Updated by rajasahani This produced is very badly .wrong produced. Siz a not comfortable .wrong color. Aap logo ko dena nahi chaiye aagar nahi he to maaz lag raha he kya muje paisa return chaiye jaldse jald

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Address: East Godavari, Andhra Pradesh, 502032

Website: onlineclues.com

Order id cin523170
Order date oct 3, 2016 5:33:31 am
Item details
# name quantity unit price item total
1 london looks branded 5 printed cotton shirts!
Ize: l
Price : 1 rs999.00 total :rs1, 099.00

There is a problem with the order the size of the shirts is not suitable and other two different coloured shirts are delivered so i want to return the order which is delivered
I need immediate refund for that so please contact me as soon as possible.
Contact : [protected]

Oct 8, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 08, 2016

Updated by Naveen.27 refund the money soon

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

Verified Support

Oct 12, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account. customer care team has reverted to you.Your will get refund soon due to bank holidays.
Thanks & Regards
Onlineclues Team

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Vinod Pol 1205

from Thiruvananthapuram, Kerala

Oct 13, 2016

Pl note the my order no CIN54456, The material what I ordered and received is wrong. I selected printed pattern shirts whereas recieved is check one.

I immediately put complaints of order that before shipment Pl check what I need and mentioned. Still this ridiculous done. Pl call me immediately on [protected].

Regards Vinod Pol

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Address: 385535

Size are xl I need l size please change my order.i bought on 4 Oct 2016 London looks branded 5 printed cotton shirts xl size.but size are very big so change xl size in to l size.so request are accept nd solve my problem quickly.
Name- Patel rakesh
City-state deesa
Zipcode-385535
Mo- [protected]
Order date- 4/10/2016
Chang my order to size XL into L SIZE

Nov 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

Dear sir
I want to return my order because your product doesn't match, it's different color and design. Which is shown in your site.. It is totally different...
My order islondon looks blend of 5 cotton shirts (Set of 5)
I have received it on today[protected],
How can i return, my name s ravi -[protected] plz call me back, otherwise i will complain to the press media, back to my money, my account s kvb, [protected] g. Ravi kumar, anna nagar branch, chennai, tamilnadi

Nov 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Raigad, Maharashtra, 410206

Website: Online cluse

I odered the 5braneded shirts but he give mi bad coletty sirts he cheat me hes don't peack my call this company was fraud

Oct 08, 2016

Updated by Dipeshabc I want replace the shirts

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