OnlineClues Complaints & Reviews

Address: Adilabad, Andhra Pradesh, 504302

Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money i wil approach consumer foram on this issue so return this product and return my money

Nov 5, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Mumbai City, Maharashtra, 400062

I have order different colours of shirts and I got different
And there would be some issue about size
I want to replace it
My order id cin506619
send me details how to return it so I can arrange

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

Order ID: CIN50015
Order date : 24/09/2016
Delivery date : 01/10/2016
Product name : London Looks Women's 3
Skinny-Fit Denim Jeans
Size : 32
Total cost : 1190

Return reason : product is totally different in design from the shown in image of your site and quality is vary bad.so I request to you please return my order and money

+1 photos

Nov 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Mam,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

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Address: Nagpur, Maharashtra, 440013

Their is more problems in this produc.first it have low fabric use for this product, the product color is not well and also size is wrong. Quality is not same as see in images when I purchased this.The size is not OK and the colour is very dim so I want to return that' product.p please return as soon as possible.and give my money back.i am waiting for your response.

Nov 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by Shahjad Shaikh Order no.: CIN500905
Shipment AWB no.:[protected]
Delivery date: 1 October 2016
Total amount:1199
When I open this product .Their is more problems in this produc.first it have low fabric use for this product, the product color is not well it will not same as the image and also size is wrong.

Please return this product as soon as possible and give me back my money.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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R

Raja Barick

Oct 1, 2016

Hello main ek shirts seat liya but o color match nehi horaha hay.
Item-london looks mens cotton casual standard fit 5 solid
Sku code LL5Shirt8

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Address: Hyderabad, Andhra Pradesh, 500018

Website: www.onlinecluse.com

Order id: CIN508232
Order date: Sep 27, 2016
Shipment no :[protected]
Product name: London looks Fusion of 5 Check Shirt
Total amount: Rs.1100/-

When i open the pack, i was zst totally shocked bcz your Product "London looks Fusion of 5 Check Shirts" is totally different from the shown image of your site. And the shirts color, fabric and design is not good at all. Totally a very poor quality.

So, plz take ur product back & refund my money ASAP.

Thanking u,

P. SIMHACHALAM
Mobile No. [protected]

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 02, 2016

Updated by piniminti Order ID: CIN508232
Phone/Mobile Number: [protected]

Order id: CIN508232
Order date: Sep 27, 2016
Shipment no :[protected]
Product name: London looks Fusion of 5 Check Shirt
Total amount: Rs.1100/-

When i open the pack, i was zst totally shocked bcz your Product "London looks Fusion of 5 Check Shirts" is totally different from the shown image of your site. And the shirts color, fabric and design is not good at all. Totally a very poor quality.

So, plz take ur product back & refund my money ASAP.

Thanking u,

P. SIMHACHALAM
Mobile No. [protected]

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Patiala, Punjab, 147101

I received order and I want to return this... I m not satisfied with this shirts colour r not good old fashion plz return this shirts thanks

Oct 01, 2016

Updated by Divesh garg I received order and I want to return this... I m not satisfied with this shirts colour r not good old fashion plz return this shirts thanks

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Address: Cuddalore, Tamil Nadu, 607003

Website: www.onlineclues.com

Devachandar.d phone no :[protected]
I am select three combo landon looks shirts.price 699 and shipping charges 100.today(01.10.2016)queries received but I am not selected that shirts. Very very bad quality shirts. I'm really agree in this website.this website is cheating .I m money received your help please my complaint action please please. This website is Facebook link in customer coverage in this idea

+2 photos

Nov 21, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Hisar, Haryana

Website: www.onlineclues.com

I ordered a set of 3 check slim fit shirts ( order no CIN500255) and I received the order today. The product I got was not what I ordered and the quality of the product I got is very bad. There is no way I can use it because of the poor quality. I need to return this and get a full refund. I paid by cash on delivery. I tried calling the number they have posted online and it is always busy. I struggled so much to get this money and I definitely want a refund. So please help me.

Nov 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by Sathrugan I can return the shipment they sent today itself, with their packaging and invoice that was on the package.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues customer care

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Website: www.onlineclues.com

Product send me totally different from i watch in photo please refund me money and take this product.please.london looks denim jeans fit are tottaly different from original product please take this and refund my money.

+2 photos

Nov 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by jaipatelllll Refund my money.

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Anand, Gujarat, 388001

Website: www.onlineclues.com

I'm mangukiya rahul
My order no CIN503875
Date 01 oct 2016
I'm not satisfaction ur product ur product quality is not good so i request my order is return accept and give me my money.
Your product quality is totaly chip .
Muje tumhari product nahu pasand aayi and you send a wrong color also mene jo color select kiye the unse different color aaye he so me apne is order ko return karna chahta hu

+1 photos

Nov 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by Mangukiya Rahul Please fastly return my money and collect your product

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

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Address: Pondicherry, Puducherry, 605008

Website: online clues

Your SPARKINTERNATIONAL shipment with AWB Number[protected] & Order no. CIN500870 .
Product is to worst
Not expected
Color differs
Worst quality
Need to return
Need my cash 1099 back
I taught it will be good quality but quality of product was much bad I don't need this so take back this product and return my money soon don't deliver these type

+1 photos

Nov 10, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Bharuch, Gujarat, 392001

I want return 3shirt because the shirt size is too small and l am not able wear this because of too short size shirt so kindly i want return this 3shirt and i am not get this 3shirt bill and please send me odered number i have not get my odered number so please send me on this number. [protected] this is my number so kondly give me odered message by mistake i have deleted and send me gmail also. [protected]@gmail.com its my name gmail accont send me gmail on this and my odered name. YUSUF KHUSHAL. ITS MY odered name so kindly see this its urgent please.

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Kolkata, West Bengal, 700135

Website: onlineclues.com

Order id: cin502526
Order date: september 25, 2016
Shipment no :[protected]
Product name: london looks blend of 5 cotton shirts
Unit cost: 999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product quality is pathetic.
Product (shirts) is totally different in design from the show in the image of your site.
Shirts fabric and stitching quality is very poor. and product quality is very bad.
I tried to contact them but no one is willing to take the call.

Please reach me out at my mail address

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Chittoor, Andhra Pradesh, 517416

Website: Onlinecluses

This is waste products bad quality please return my amount

Sep 30, 2016

Updated by Jagadeesh 007 This onlineclues is froad no customer service no customer care number please don't book any product this website all are wrong product please return my money

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Address: Rajkot, Gujarat, 360001

Website: online clues.com

I had orderd shirts which is totally different from the pic which was shown and the size is not slim fit..it is too large

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Address: 624005

Website: Online cluesaa

I am very disappointed for your relationship about this product ordered london looks checked shirts combo because you send me the incorrect products colour design and very very worst material. So kindly return the money and also i will return your shirts. It was very very worst colour design and material. It can use only clean the vehicles and used it also in kitchen. Bull shot.

Nov 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Sir,
Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
Thanks & Regards
Onlineclues Team

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Address: 517501

Website: Onlineclues.com

Orderid- CIN498326
Order date- 26 sep 2016
I had got totally low quality material and not fond a single colour which i placed order. The products are totally different i have not placed order of this products. I will get 300 as daily laubor and i had no food for 3 days to buy this product cost 1099. I got different colours which i have not placed please i beg u to give my money or other product pls pls

Nov 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: 123456789

I am received a pack of london look check shirts combo of 5 from online cluse. The courier boy give me the pacet i am very happy to seee the shirts and then open the pack i am shocked to see the shirts they are different colours and poor materials are used cloth are not quality. So please take the [censored]rs packet and return my money as early as possible.

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.

Onlineclues Team

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M

Madhumoy Ghosh

from Kolkata, West Bengal

Sep 30, 2016

Sir, I order a 10 T-shirts. This t-shirts size big.& low quality. Plz refund that ordar

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Address: Hisar, Haryana, 125001

Website: Onlineclues.com

Order id: cin491946
Order date: september 19, 2016
Shipment no :[protected]
Product name: branded combo of 3 cotton shirt
Unit cost: 699rupees (100 extra for shipping)
Total amount: 799 rupees

Returned reasons:

Product (Shirts) is totally different in design from the show in image of your site.
Shirts febrik and stiching is verry poor. And quality is very bed...

I tried many time to contact on [protected] and [protected] but no one is picking call and also i already mail on [protected]@onclues.com for return the product on
Please help to solve issue

+2 photos

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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C

CHETANKUMAR LIMBACHIYA LEED GA, IGBC AP

from Ahmedabad, Gujarat

Jan 3, 2017

order ID-CIN676323
Order date-20 dec, 2016
i call on given no so many times and even ask query on [protected]@onlineclues.com.
I ordered 5 shirts, which looks different what I ordered.
There is no button for return

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

Dear team,

I have ordered "london looks men's cotton casual standard-fit 5 solid shirts!" my order number is cin503094. I have received my order on 29 sep 2016. But the product quality and colors are totally different. Trying to contact them through phone and email, but there is no response since tomorrow morning. Want my money back. As they have mentioned no question will be asked on refund. Please find the attached image which is displaying on website for the same product.

+1 photos

Oct 5, 2016

Complaint marked as Resolved

I have received my refund. Thank you very much...

OnlineClues customer support has been notified about the posted complaint.

Oct 01, 2016

Updated by Bhim14071981 I have received mail from the Onlineclues. They gave below mentioned link. there is not attachment of refund form.
http://www.onlineclues.com/page/return-policy

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
Thanks & Regards
Onlineclues Team

Oct 03, 2016

Updated by Bhim14071981 i don't have any gmail account. Please mail me on my yahoo mail. I am sending you mail from [protected]@yahoo.com. Please revert on same email.

Verified Support

Oct 10, 2016

OnlineClues Customer Care's response Dear Sir,
Your Refund is done Please check your bank accounts.
Thanks & Regards
Onlineclues Team

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V

Vishal bhatu

from Mumbai, Maharashtra

Sep 30, 2016

I have ordered a different colour shirts and the colour were very much different. Their was no black, no white, and no blue colour and the price was 999rs and the parcel was taken in 1100rs.

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B

Bhim14071981

from Gurgaon, Haryana

Oct 1, 2016

pathetic quality. not at all supportive staff. no one response on call. Even we have to send the product by our own expenses.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 157

Combo shirts

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For shirts

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Return product for onlineclues.com

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Quality of product is low so I return this product

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Return & Refund Money of "London looks Fusion of 5 Check Shirt".

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Returning of Three shirts

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Shirt change

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I received a totally different product and that too or unusable quality

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London looks men's 3 denim standard-fit jeans.

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Not good quality

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London looks check shirts combo of 5 (not expected product)

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I want to 3 shirt

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Purchased "london looks blend of 5 cotton shirts " online and the company cheated by different set of product then shown on then web

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T - shirt problem

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Shirt in wrong colour and size

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Incorrect products

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London looks check shirts combo of5

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London look check shirts combo of 5

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Return & refund money

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London looks men's cotton casual standard-fit 5 solid shirts!

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