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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 157

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T
Thirupathi thiru
Oct 2, 2016
Resolved
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Address: Adilabad, Andhra Pradesh, 504302

Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money i wil approach consumer foram on this issue so return this product and return my money
Nov 5, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
OnlineClues Customer Care's response
Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team
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    A
    Anil Tople
    from Mumbai, Maharashtra
    Oct 2, 2016
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    Address: Mumbai City, Maharashtra, 400062

    I have order different colours of shirts and I got different
    And there would be some issue about size
    I want to replace it
    My order id cin506619
    send me details how to return it so I can arrange
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      R
      Rupalij
      from Hansi, Haryana
      Oct 2, 2016
      Resolved
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      Resolved

      Address: Hisar, Haryana, 125001
      Website: www.onlineclues.com

      Order ID: CIN50015
      Order date : 24/09/2016
      Delivery date : 01/10/2016
      Product name : London Looks Women's 3
      Skinny-Fit Denim Jeans
      Size : 32
      Total cost : 1190

      Return reason : product is totally different in design from the shown in image of your site and quality is vary bad.so I request to you please return my order and money
      +1 photos
      Nov 12, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Oct 10, 2016
      OnlineClues Customer Care's response
      Dear Mam,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

      Regards
      Onlineclues Team
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        S
        Shahjad Shaikh
        from Phaltan, Maharashtra
        Oct 1, 2016
        Resolved
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        Resolved

        Address: Nagpur, Maharashtra, 440013

        Their is more problems in this produc.first it have low fabric use for this product, the product color is not well and also size is wrong. Quality is not same as see in images when I purchased this.The size is not OK and the colour is very dim so I want to return that' product.p please return as soon as possible.and give my money back.i am waiting for your response.
        Nov 4, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Oct 01, 2016
        Updated by Shahjad Shaikh
        Order no.: CIN500905
        Shipment AWB no.:[protected]
        Delivery date: 1 October 2016
        Total amount:1199
        When I open this product .Their is more problems in this produc.first it have low fabric use for this product, the product color is not well it will not same as the image and also size is wrong.

        Please return this product as soon as possible and give me back my money.
        Verified Support
        Oct 03, 2016
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
        Hello main ek shirts seat liya but o color match nehi horaha hay.
        Item-london looks mens cotton casual standard fit 5 solid
        Sku code LL5Shirt8
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          P
          piniminti
          from Mumbai, Maharashtra
          Oct 1, 2016
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh, 500018
          Website: www.onlinecluse.com

          Order id: CIN508232
          Order date: Sep 27, 2016
          Shipment no :[protected]
          Product name: London looks Fusion of 5 Check Shirt
          Total amount: Rs.1100/-

          When i open the pack, i was zst totally shocked bcz your Product "London looks Fusion of 5 Check Shirts" is totally different from the shown image of your site. And the shirts color, fabric and design is not good at all. Totally a very poor quality.

          So, plz take ur product back & refund my money ASAP.

          Thanking u,

          P. SIMHACHALAM
          Mobile No. [protected]
          Nov 3, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Oct 02, 2016
          Updated by piniminti
          Order ID: CIN508232
          Phone/Mobile Number: [protected]

          Order id: CIN508232
          Order date: Sep 27, 2016
          Shipment no :[protected]
          Product name: London looks Fusion of 5 Check Shirt
          Total amount: Rs.1100/-

          When i open the pack, i was zst totally shocked bcz your Product "London looks Fusion of 5 Check Shirts" is totally different from the shown image of your site. And the shirts color, fabric and design is not good at all. Totally a very poor quality.

          So, plz take ur product back & refund my money ASAP.

          Thanking u,

          P. SIMHACHALAM
          Mobile No. [protected]
          Verified Support
          Oct 03, 2016
          OnlineClues Customer Care's response
          Dear Customer,

          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

          Thanks & Regards,
          Onlineclues Team
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            D
            Divesh garg
            from Noida, Uttar Pradesh
            Oct 1, 2016
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            Address: Patiala, Punjab, 147101

            I received order and I want to return this... I m not satisfied with this shirts colour r not good old fashion plz return this shirts thanks
            Oct 01, 2016
            Updated by Divesh garg
            I received order and I want to return this... I m not satisfied with this shirts colour r not good old fashion plz return this shirts thanks
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              D
              Devachandar
              from Hyderabad, Telangana
              Oct 1, 2016
              Resolved
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              Address: Cuddalore, Tamil Nadu, 607003
              Website: www.onlineclues.com

              Devachandar.d phone no :[protected]
              I am select three combo landon looks shirts.price 699 and shipping charges 100.today(01.10.2016)queries received but I am not selected that shirts. Very very bad quality shirts. I'm really agree in this website.this website is cheating .I m money received your help please my complaint action please please. This website is Facebook link in customer coverage in this idea
              +2 photos
              Nov 21, 2016
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Oct 10, 2016
              OnlineClues Customer Care's response
              Dear Customer,
              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
              Thanks & Regards,
              Onlineclues Team
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                S
                Sathrugan
                from Chennai, Tamil Nadu
                Oct 1, 2016
                Resolved
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                Resolved

                Address: Hisar, Haryana
                Website: www.onlineclues.com

                I ordered a set of 3 check slim fit shirts ( order no CIN500255) and I received the order today. The product I got was not what I ordered and the quality of the product I got is very bad. There is no way I can use it because of the poor quality. I need to return this and get a full refund. I paid by cash on delivery. I tried calling the number they have posted online and it is always busy. I struggled so much to get this money and I definitely want a refund. So please help me.
                Nov 15, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Oct 01, 2016
                Updated by Sathrugan
                I can return the shipment they sent today itself, with their packaging and invoice that was on the package.
                Verified Support
                Oct 03, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues customer care
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                  J
                  jaipatelllll
                  Oct 1, 2016
                  Resolved
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                  Resolved

                  Website: www.onlineclues.com

                  Product send me totally different from i watch in photo please refund me money and take this product.please.london looks denim jeans fit are tottaly different from original product please take this and refund my money.
                  +2 photos
                  Nov 12, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Oct 01, 2016
                  Updated by jaipatelllll
                  Refund my money.
                  Verified Support
                  Oct 10, 2016
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                  Thanks & Regards,
                  Onlineclues Team
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                    M
                    Mangukiya Rahul
                    from Ahmedabad, Gujarat
                    Oct 1, 2016
                    Resolved
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                    Resolved

                    Address: Anand, Gujarat, 388001
                    Website: www.onlineclues.com

                    I'm mangukiya rahul
                    My order no CIN503875
                    Date 01 oct 2016
                    I'm not satisfaction ur product ur product quality is not good so i request my order is return accept and give me my money.
                    Your product quality is totaly chip .
                    Muje tumhari product nahu pasand aayi and you send a wrong color also mene jo color select kiye the unse different color aaye he so me apne is order ko return karna chahta hu
                    +1 photos
                    Nov 10, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Oct 01, 2016
                    Updated by Mangukiya Rahul
                    Please fastly return my money and collect your product
                    Verified Support
                    Oct 10, 2016
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards
                    Onlineclues Team
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                      M
                      manojleo
                      from Muvattupuzha, Kerala
                      Oct 1, 2016
                      Resolved
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                      Resolved

                      Address: Pondicherry, Puducherry, 605008
                      Website: online clues

                      Your SPARKINTERNATIONAL shipment with AWB Number[protected] & Order no. CIN500870 .
                      Product is to worst
                      Not expected
                      Color differs
                      Worst quality
                      Need to return
                      Need my cash 1099 back
                      I taught it will be good quality but quality of product was much bad I don't need this so take back this product and return my money soon don't deliver these type
                      +1 photos
                      Nov 10, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 10, 2016
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                      Thanks & Regards,
                      Onlineclues Team
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                        Y
                        Yusuf khushal
                        from Surat, Gujarat
                        Sep 30, 2016
                        Resolved
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                        Resolved

                        Address: Bharuch, Gujarat, 392001

                        I want return 3shirt because the shirt size is too small and l am not able wear this because of too short size shirt so kindly i want return this 3shirt and i am not get this 3shirt bill and please send me odered number i have not get my odered number so please send me on this number. [protected] this is my number so kondly give me odered message by mistake i have deleted and send me gmail also. [protected]@gmail.com its my name gmail accont send me gmail on this and my odered name. YUSUF KHUSHAL. ITS MY odered name so kindly see this its urgent please.
                        Nov 3, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
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                          S
                          shadabucet
                          from Kolkata, West Bengal
                          Sep 30, 2016
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700135
                          Website: onlineclues.com

                          Order id: cin502526
                          Order date: september 25, 2016
                          Shipment no :[protected]
                          Product name: london looks blend of 5 cotton shirts
                          Unit cost: 999 rupees (100 extra for shipping)
                          Total amount: 1099 rupees

                          Returned reasons:

                          Product quality is pathetic.
                          Product (shirts) is totally different in design from the show in the image of your site.
                          Shirts fabric and stitching quality is very poor. and product quality is very bad.
                          I tried to contact them but no one is willing to take the call.

                          Please reach me out at my mail address
                          Nov 3, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 03, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
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                            J
                            Jagadeesh 007
                            from Madanapalle, Andhra Pradesh
                            Sep 30, 2016
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                            Address: Chittoor, Andhra Pradesh, 517416
                            Website: Onlinecluses

                            This is waste products bad quality please return my amount
                            Sep 30, 2016
                            Updated by Jagadeesh 007
                            This onlineclues is froad no customer service no customer care number please don't book any product this website all are wrong product please return my money
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                              H
                              Harry Dhavan
                              Sep 30, 2016
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                              Address: Rajkot, Gujarat, 360001
                              Website: online clues.com

                              I had orderd shirts which is totally different from the pic which was shown and the size is not slim fit..it is too large
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                                R
                                R varungopi
                                from Noida, Uttar Pradesh
                                Sep 30, 2016
                                Resolved
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                                Resolved

                                Address: 624005
                                Website: Online cluesaa

                                I am very disappointed for your relationship about this product ordered london looks checked shirts combo because you send me the incorrect products colour design and very very worst material. So kindly return the money and also i will return your shirts. It was very very worst colour design and material. It can use only clean the vehicles and used it also in kitchen. Bull shot.
                                Nov 9, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2016
                                OnlineClues Customer Care's response
                                Dear Sir,
                                Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
                                Thanks & Regards
                                Onlineclues Team
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                                  J
                                  Jagadeesh Royal
                                  from Vijayawada, Andhra Pradesh
                                  Sep 30, 2016
                                  Resolved
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                                  Resolved

                                  Address: 517501
                                  Website: Onlineclues.com

                                  Orderid- CIN498326
                                  Order date- 26 sep 2016
                                  I had got totally low quality material and not fond a single colour which i placed order. The products are totally different i have not placed order of this products. I will get 300 as daily laubor and i had no food for 3 days to buy this product cost 1099. I got different colours which i have not placed please i beg u to give my money or other product pls pls
                                  Nov 12, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2016
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  Please check your gmail account inbox, customer care team has reverted to you.
                                  Thanks & Regards
                                  Onlineclues Team
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                                    A
                                    ashis patra
                                    from Kolkata, West Bengal
                                    Sep 30, 2016
                                    Resolved
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                                    Resolved

                                    Address: 123456789

                                    I am received a pack of london look check shirts combo of 5 from online cluse. The courier boy give me the pacet i am very happy to seee the shirts and then open the pack i am shocked to see the shirts they are different colours and poor materials are used cloth are not quality. So please take the [censored]rs packet and return my money as early as possible.
                                    Nov 3, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 03, 2016
                                    OnlineClues Customer Care's response
                                    Hello, Greetings from OnlineClues!
                                    We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.

                                    Onlineclues Team
                                    Sir, I order a 10 T-shirts. This t-shirts size big.& low quality. Plz refund that ordar
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                                      D
                                      Dhaval_3377
                                      from Ahmedabad, Gujarat
                                      Sep 30, 2016
                                      Resolved
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                                      Resolved

                                      Address: Hisar, Haryana, 125001
                                      Website: Onlineclues.com

                                      Order id: cin491946
                                      Order date: september 19, 2016
                                      Shipment no :[protected]
                                      Product name: branded combo of 3 cotton shirt
                                      Unit cost: 699rupees (100 extra for shipping)
                                      Total amount: 799 rupees

                                      Returned reasons:

                                      Product (Shirts) is totally different in design from the show in image of your site.
                                      Shirts febrik and stiching is verry poor. And quality is very bed...

                                      I tried many time to contact on [protected] and [protected] but no one is picking call and also i already mail on [protected]@onclues.com for return the product on
                                      Please help to solve issue
                                      +2 photos
                                      Nov 3, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 03, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
                                      order ID-CIN676323
                                      Order date-20 dec, 2016
                                      i call on given no so many times and even ask query on [protected]@onlineclues.com.
                                      I ordered 5 shirts, which looks different what I ordered.
                                      There is no button for return
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                                        Bhim14071981
                                        from Gurgaon, Haryana
                                        Sep 30, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hisar, Haryana, 125001
                                        Website: www.onlineclues.com

                                        Dear team,

                                        I have ordered "london looks men's cotton casual standard-fit 5 solid shirts!" my order number is cin503094. I have received my order on 29 sep 2016. But the product quality and colors are totally different. Trying to contact them through phone and email, but there is no response since tomorrow morning. Want my money back. As they have mentioned no question will be asked on refund. Please find the attached image which is displaying on website for the same product.
                                        +1 photos
                                        Oct 5, 2016
                                        Complaint marked as Resolved 
                                        I have received my refund. Thank you very much...
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Oct 01, 2016
                                        Updated by Bhim14071981
                                        I have received mail from the Onlineclues. They gave below mentioned link. there is not attachment of refund form.
                                        http://www.onlineclues.com/page/return-policy
                                        Verified Support
                                        Oct 03, 2016
                                        OnlineClues Customer Care's response
                                        Dear Sir,
                                        Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
                                        Thanks & Regards
                                        Onlineclues Team
                                        Oct 03, 2016
                                        Updated by Bhim14071981
                                        i don't have any gmail account. Please mail me on my yahoo mail. I am sending you mail from [protected]@yahoo.com. Please revert on same email.
                                        Verified Support
                                        Oct 10, 2016
                                        OnlineClues Customer Care's response
                                        Dear Sir,
                                        Your Refund is done Please check your bank accounts.
                                        Thanks & Regards
                                        Onlineclues Team
                                        I have ordered a different colour shirts and the colour were very much different. Their was no black, no white, and no blue colour and the price was 999rs and the parcel was taken in 1100rs.
                                        pathetic quality. not at all supportive staff. no one response on call. Even we have to send the product by our own expenses.
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