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OnlineClues Complaints & Reviews

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3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 161

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Address: Ernakulam, Kerala, 682002

Website: yahoo

Today i received ur product. when i go through the product i noticed that the size, quantity and number of products are not correct.The product i have ordered is here by attached. i have received only shirts and the colour is entirely from what i ordered. i have already given Rs 1099 .i am trying you till that time on ur contact number. no reply.
pls give me reply as early as possible

AJMAL.A
MMOVHSS
PANAYAPPILLY
KOCHI-682002
KERALA
[protected]

+1 photos

Oct 31, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

View replies

C

Chaitya Vohera

from Delhi, Delhi

Sep 23, 2016

This shirt color & quality is very low quality . It's not look like in your add in website & nothing any branded . So I do not want this product and would prefer Exchange or refund instead.
Item Name : London Looks Blend of 5 Cotton Shirts!
SKU CODE : LL 5Shirt 4 M
Barcode : CIN477705

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

Dear sir

i email lot of time i email to you about bad product and call to your customer care line always busy. but not response your side my order no CIN 278149 order date 9-7-2016 i regret that jeans having stain and mark and not proper fitting size is also different. my side not possible to dispatch courier to your address so pls process return courier
pls refund my amount 1099

my contact no [protected]

+2 photos

May 25, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
Thanks & Regards
Onlineclues Team

Sep 28, 2016

Updated by uddhav1987 dear sir

yes I Got email but you said me sent courier via indian postal. We will provide you only the delivery charge that you paid at the time of delivery with the product cost. No company provides the reverse shipping charge.
as i told you i frequently buy product on Flipkart, amazon various online portal if they are sent wrong product or defective product they are arrange reverse courier or refund within 7 day's they maintain customer relationship they are not said you sent me courier our company address and we will paid only deliver charges that time you paid so i have loss and you get profit why take so much time ??

kindly confirm
uddhav

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Address: Gumla, Jharkhand, 835207

Website: www.onlineclues.com

I have orderd the product and i have received on[protected]. The product is very bad and size is also different... i want to return the product. plz do the favour and solve my problem.

Sep 22, 2016

Updated by Shiv Narayan Shankar I have orderd the product and I have received it on[protected] . the product is very bad and size is also different ... i want to return the product . plz do the favour and solved my problem

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Address: 122001

London looks men's cotton casual regular-fit 5 solid shirts prize:999+100
Order size is xl but delivery size is xxl pls. check our order necessery action for delivery party

Sep 22, 2016

Updated by Sanjayradadiya 1983 I orderd London Looks Men's Cotton Casual Regular-Fit 5 Solid Shirts from this site.. yestrerday I received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails . There is no contact number of this site .

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Address: 134001

Website: onlineclues.com

Its worst cloth and making us fool returns my jeans and give my money other wise I will complain to consumer court my complaint no is - 13164 and order no is CIN462222

+1 photos

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Address: Tumkur, Karnataka, 572101

Website: www.onlineclues.com

Pack of five shirts received, shirts are very useless .I will purchase red, green, vilote, blue, rose... but I got yellow, white, green, broune, orange ... The shirt have very low quality...the size is very small...I don't suitable that shirt...so plz refund my money ASAP

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Address: South Goa, Goa, 403731

Website: www.onlineclues.com

I had my order. CIN465619 ON 8th sep. 2016 .Its delevery date was 12sep to 18 sep but it has not came

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Address: 678005

Item name, branded mens combo of 3 party wear pure linen shirts SKU code;3 solid shirts, L quantity is 1, size L my oeder number is OID359477 comboi price is699 and shipping charge 100 total=699+100=79 ithe item is very low quality, different size, diffrent colour i want return this product and refund my cash to bank pls sir my condact number is[protected]

Nov 2, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment

Our shipment is spark international.

Thanks
OnlineClues Team

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H

Hmaza

Sep 22, 2016

Dear sir colours not maching in seth and size will be large when i m order to u dark colour and size medium unfortunatly u deliverd light colour and large size so i wnt to return this product

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Address: Sabarkantha, Gujarat, 383001

Website: www.onlineclues.com

Dear sir,
i want to return my order it will received yesterday because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file FIR against you of 420 kindly revert me soon.
my order code is CIN 475588
Contact no.[protected]
Please return this

chirag prajapati
ac no [protected]

Nov 2, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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R

ruban devs

from Mumbai, Maharashtra

Sep 22, 2016

Shirt has very low quality .I will purchase red, green, vilote, blue, rose... but I got yellow, white, green, broune, orange ... The shirt have very low quality...the size is very small...I don't suitable that shirt...so plz refund my money...
P.Ruban
mullakadu
thoothukudi
tamilnadu
628005
mobile [protected]

Complaint about product - Comment #2555704 - Image #0

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

I wanted to return shipment with awb number[protected] and order number cin461807 due to poor quality of shirts. also shirts send to me are different from the pattern ordered. shipment was delivered to me on sep 16 but they have not neither replied to my mails nor attended my phone calls. they had offered 15 day hazzle free return for this product. i suspect that this company is fraud and gives fake services to public. plz take neccesary steps for return of goods and refund my cash

Oct 28, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: online clues

It is really awkward to get a consignment as mentioned in the subject faulty, all the 3 jeans length is too much long, how can they play with people money, this is a rather harassment, these jeans pants are total waistage for me.

Order details are given below
1.order no - cin467124 and date 13/09/2016
2.delivery date - 16/09/2016
3.combo 3 jeans price 999+delivery charge 100
thank you
regard by sandeep kumar
contact no. - [protected]

Nov 1, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Purulia, West Bengal, 723133

Website: onlineclues.com

[protected]

+2 photos

Sep 21, 2016

Updated by gouranga roy Cloths are not satisfy

Sep 21, 2016

Updated by gouranga roy Reciveed clothes are not satisfy

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Address: Cuttack, Odisha, 753012

I have recieved three combo cotton shirt which price has 699 & added shiping charges 100 rupees. These shirt has very low quality & size is very small.
i want to return the product & refund the rupees 799.

Order Details :- Branded Combo of 3 shirtsOrder details:

Order id: CIN474854

Order date: Sep15, 2016

i have registered a complain but till i haven't find a single call or respond from thier side.

Santosh Kumar Panda
Mob-[protected]

Oct 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Moradabad, Uttar Pradesh, 244001

Website: onlinecules.com

Not satisfied in material and change the size order place size is cl n order received by xxl size that not a my size please my order replace and refund my payment .I not happy your delivery.

+1 photos

Sep 21, 2016

Updated by sahil qadiri quality and material and size problem

Sep 21, 2016

Updated by sahil qadiri I want to return my order it will received yesterday because I see in your size this product not match to my product which is you shown.this is totally different size and product so I want refund my money I don't like this cheating I give u my account details if will not take this back and refund my money.
my order code CIN482486
contact no.[protected]
please return this
sahil qadiri
a/c no.[protected]
bank of India
IFSC CODE-CNRB0004041
BRANCH-sme moradabad

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Address: Raipur, Chhattisgarh, 492007

Onlineclues — return my order

Babu janghele on sep 21, 2016 submit a complaint

M-[protected], k-10 anupam nagar raipur 492007 - cg

Order details:

Order id: cin482760

Order date: sep15, 2016

Date of delivary: sep 21, 2016, cn.[protected] gati kwe

Product name: branded combo of 3 pure cotton shirts

Size ; xl

Unit cost:699.00 rupees (100) total amount: 799.00 rupees

Returned reasons:
Product (shirts) is totally different in cooler and size from the show in image of your site.

+1 photos

Oct 24, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 21, 2016

Updated by Babu Janghele Order ID: CIN482760
Phone/Mobile Number: [protected]

Onlineclues — Return my order

Babu janghele on Sep 21, 2016 Submit a Complaint

M-[protected], K-10 Anupam nagar raipur 492007 -CG

Order details:

Order id: CIN482760

Order date: Sep15, 2016

Date of delivary: Sep 21, 2016, Cn .[protected] GATI KWE

Product name: Branded combo of 3 pure cotton shirts

Size ; XL

Unit cost:699.00 rupees (100)Total amount: 799.00 rupees

Returned reasons:
Product (shirts) is totally different in cooler and size from the show in image of your site.

Return my order

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 686104

Website: online clues.com

Shirt has very low quality. I will purchase red, green, vilote, blue, rose... But i got yellow, white, green, broune, orange... The shirt have very low quality... The size is very small... I don't suitable that shirt... So plz refund my money

+1 photos

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Updated by jithu thomas, Sep 21, 2016
Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Update Complaint

Sep 21, 2016

Updated by jithu thomas Updated by jithu thomas, Sep 21, 2016
Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Update Complaint

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

Sep 21, 2016

Updated by jithu thomas Shirt has very low quality.I will purchase red green vilote blue rose.but I got yellow white green broune orange.The shirt have very low quality.The size is very small.I don't suitable that shirt.so plz refund my money

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Address: 614616

Website: ONLINE CLUES

I have booked for the supply of 5 cotton shirts of small size whereas you have sent medium size of shirts. Hence i hereby return the consignment. Kindly refund the amount rs. 1099/- paid by me towards the above supply.

Thanking you,

R. Murugesan,

No 26 taluk office road, aranthangi,
614 616.

+3 photos

Sep 21, 2016

Updated by Jack Sasi have booked for the supply of 5 cotton shirts of small size whereas you have sent Medium size of shirts. Hence I hereby return the consignment. Kindly refund the amount Rs. 1099/- paid by me towards the above supply

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Address: 122001

I have t-shirt and pants purchase of branded from onlineclues but i have received duplicate t-shirt and pants, so kindly provide my rupees and problem this matter as soon as possible.

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Address: Bongaigaon, Assam, 783380

Website: Www.onlineclues.com

Fake company. I received totally different product and i ordered 32 size and the size of 1 jeans is also wrong. N there is no option of returning. It only shows there that easy return in 7 days. They also doesn't receive the call. Colour is also different and it came with shades which is not shown in the picture. Bad quality. Doesn't come any msg in mail also.

+2 photos

Sep 23, 2016

Complaint marked as Resolved

Please don't fool and waste others money. Easy return or refund option is needed. Check the colour and size before packaging. And try to give as same as it is in the picture. And if ot is not same than don't give adds to sell it.

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: Udupi, Karnataka, 576108

Website: www.onlineclues.com

Poor quality shirts. I want to return..I want u refund amount

+3 photos

May 15, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 21, 2016

Updated by Ramesh Devadiga Plz refund my amount...poor quality shirts

Sep 21, 2016

Updated by Ramesh Devadiga Poor quality branded shirts are sent..iam not satisfy...I want to refund amount

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

Sep 23, 2016

Updated by Ramesh Devadiga How to return my products

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