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OnlineClues Complaints & Reviews

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Updated: Dec 18, 2021
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OnlineClues reviews & complaints page 158

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J
Jpram27
Sep 29, 2016
Resolved
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Address: Bangalore, Karnataka, 411057
Website: Www.Onlineclues.com

Hi,

I was ordered 5 London looks shirt on 9th September 2016 from online clues ( Order ID-CIN464944 ) but I received different product ( Color ). I am not satisfy from this products. & also I was called to customer care # ( [protected], [protected] ) get a complain # 14035. they said will call you shortly.
but I am yet received any call from online clues. I want refund my amount. It's very FALTU website for online shopping
Please assist me.
+1 photos
Nov 14, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2016
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    A
    Aggarwal shankar
    from Hapur, Uttar Pradesh
    Sep 29, 2016
    Resolved
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    Resolved

    Address: Dehradun, Uttarakhand, 248001
    Website: Www.onlineclues.com

    Order id: CIN504374
    Order date: september 26, 2016
    Date of delivary:september 30, 2016
    Product name:london looks men's 5 branded stylish printed casuel shirts!
    Size:xxl
    Unit cost:1049 rupees (100 extra for shipping)
    Total amount: 1149 rupees

    Returned reasons:

    Product (shirts) is totally different in design from the show in image of your site.
    Shirts febrik and stiching is verry poor.and quality is very bed...
    Nov 8, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2016
    OnlineClues Customer Care's response
    Dear Sir,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
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      R
      Rishank Massey
      from Haldaur, Uttar Pradesh
      Sep 29, 2016
      Resolved
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      Resolved

      Address: Agra, Uttar Pradesh, 282001
      Website: www.onlineclues.com

      I ordered 3 jeans of item name London looks 3 blended Denim jeans combo of Rs1199. The photo of jeans which are shown online are not the jeans which are delivered. Basically wrong product is delivered. So i just want my money back. I want to return these jeans and i want my Rs1199 back. This is the 3rd time i am writing my complaint and there has been no response from your side and the contact no. are also busy. So just plz take your product back and give my money
      Nov 10, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Oct 03, 2016
      OnlineClues Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

      Regards,
      Onlineclues Team
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        D
        Durgesh Bhoir
        from Mumbai, Maharashtra
        Sep 29, 2016
        Resolved
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        Address: Raigad, Maharashtra, 400702

        I have order for london looks branded casuel shirt (set of 5) at Rs1099. my order no is CIN484642 but i am not satisfied for this shirts colour and size pls return my order.

        OnlineClues 0

        Order Detail
        Order ID
        CIN484642
        Order Date
        Sep 16, 2016
        Shipping Method
        Standard shipping
        Shipping Address
        Durgesh
        318, ambika wali, Nagaon, Uran, Navi Mumbai, Maharashtra
        IN-400702
        [protected]
        Item Details
        # 1
        Name
        LONDON LOOKS Blend Of 5 Cotton Shirts!
        size: XL
        Quantity 1
        Unit Price ₹999.00
        Item Total ₹1, 099.00
        Nov 3, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Oct 03, 2016
        OnlineClues Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
        I order in 5 cottan printed shirt...but i receved only 3 cottan shirt.
        2 no cottan shirt not paid...
        plz..
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          J
          j gun Reddy
          from Hyderabad, Telangana
          Sep 29, 2016
          Resolved
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          Address: Hisar, Haryana, 125001
          Website: www.onlineclues.com

          I ordered
          LONDON LOOKS Check Shirts Combo Of 5
          SKU: LL 5Check 2
          BRAND: LONDON LOOKS
          Sold By: onlineclues

          what showing in the picture i ordered, but i received some other shirts two, three types of different clothes,
          those shirts are stitched like jointing two clothes with different colors, those clothes like they picked from some dust bin from garment shops,

          my order details are CIN500753

          I am attaching photos what i ordered and what i received..
          +2 photos
          May 12, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2016
          OnlineClues Customer Care's response
          Hello Customer,
          Greetings from Onlineclues.com Above mentioned product is not delivered by us.
          Please check properly from where do you order this product as it is not our shipment
          Other wise you have to send the picture of parcel on [protected]@onlineclues.com. So, that we can confirm the order.

          Our shipment is spark international.

          Thanks & Regards,
          OnlineClues Team
          Oct 04, 2016
          Updated by j gun Reddy
          If you people are not sent any product, how can somebody will send some cheap products, I ordered in your website onlineclues.com . How other people got my details, you people fraud and coming with civering explanation.
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            P
            Paul Kishor
            from Kharagpur, West Bengal
            Sep 29, 2016
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            Address: 734006

            Orderid_cin497705 bookingdate 22.9.2016 product_americanlookdenim3combo dailiverydate_28.9.2016 my returnofrupees &badproduct jodekhya osia nahi hai totalamunt_1099&servica charge_100 grandtotal_1199
            Sep 29, 2016
            Updated by Paul Kishor
            Bad product
            Sep 29, 2016
            Updated by Paul Kishor
            Orderid_cin497705 bookingdate_22.9.2016 dailyveryrydate._28.9.2016 amunt .1099&setbicecharge.1oorupees grandtotal_1199rupees americandenimjens3combo .bad Quality&different colour.refund my money
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              M
              Milan Rakholiya
              Sep 28, 2016
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              Address: Hisar, Haryana, 125001
              Website: www.onlinecluse.com

              I have ordered this product and I received it on today[protected].The product is very bad and size is also different. This size is not proper. I want to return the product and give refund money to me.
              Sep 29, 2016
              Updated by Milan Rakholiya
              Dear Management Team,

              I have ordered the your product (Shirts), and I received it on Date:[protected]. The product is very bad, And I am not satisfied about your Product, And size is also different. This size is not proper. One Shirt button was damaged, And Verry bad fitting. I want to return the product (Shirts) and give refund money to me...
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                J
                Jagat Unadkat
                from Mumbai, Maharashtra
                Sep 28, 2016
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                Address: Vadodara, Gujarat, 390023
                Website: facebook

                What was shown in advertisement, i have ordered pack of 5 shirts and in my surprise it is found not a single colour was matching with given in advertisement. Cloth quality is very poor.
                Please find below order no. Cin488692 and awb no. Is[protected].
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                  F
                  faisalimam
                  from Delhi, Delhi
                  Sep 28, 2016
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                  Address: New Delhi, Delhi, 110025
                  Website: www.onlineclues.com

                  I ordered london looks mid rise slim fit denim jeans (Pack of3) the product i got is of wrong colour and is of very cheap quality it also dont match the photo which i have seen it completly dont match
                  Order no : cin497512
                  Order date: 22/09/2016
                  Sku code: ll 3 jeans_32
                  Total cost: 1199 including shipping charge
                  Reciving date: 26/09/2016 from bluedart
                  I want to return this product
                  OnlineClues customer support has been notified about the posted complaint.
                  Oct 04, 2016
                  Updated by faisalimam
                  What happen i am waiting for your reply.
                  This product is not match mi order.so i terurn this
                  This product is very bad and cloth is very low quality so this may comfortable to me so becuase I am return this product so please give me return my money
                  Please help me how to return this product
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                    R
                    Renjith Murali
                    from Thiruvananthapuram, Kerala
                    Sep 28, 2016
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                    Address: Thiruvananthapuram, Kerala, 695582

                    I ordered order id:cin495453, order date: sep 21, 2016. at 8:32:10 pm
                    But i receive bad quality and incorrect product. the online site cheating me. i expectation truth full decision.
                    +1 photos
                    Sep 28, 2016
                    Updated by Renjith Murali
                    incorrect product & cheating me
                    Sep 28, 2016
                    Updated by Renjith Murali
                    I received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails
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                      J
                      Jaswanth Bodavula
                      from Chilakalurupet, Andhra Pradesh
                      Sep 28, 2016
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                      Address: 500090
                      Website: onlineclues.com

                      Hello sir this is jaswanth and i have kept the order of LONDON LOOKS Blend Of 5 Cotton Shirts with id CIN510108 by mistakely from [protected]@gmail.com .so kindly plese cancel the order.
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                        S
                        Shalin S
                        from Mumbai, Maharashtra
                        Sep 28, 2016
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600093
                        Website: Online clues. Com

                        I have ordered London looks women's skinny jeans from your site which I got delivered today 28/9/2016. The color that was shown was black and two shades of blue. But I received three shades of blue and also of very poor quality. The size is also small. I also tried calling customer care many times but no response. So I request you to initiate the return and refund for my order.
                        Nov 3, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Sep 23, 2016
                        meet taraviya's response
                        muje jo 3 jeans pent diye gaye he vo 3 no pento ki size alag alag he jese ki 1 pent ki size 40 he 2 pent ki size 36 he or 3 pent ki size 34 he, or mene jo order kiya tha unse kahi alag hi color ke pent diye gaye he 3 ke 3 pent not a comfotable size
                        # mene jo online dekhe unse khi guna alag types ke pent diye gaye he
                        # es liye muje vo retrns karvana he
                        Verified Support
                        Oct 03, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
                        Jeans size is not comfotable, and 1- jeans 35 size, 2 -jeans 40 soze not a perfrct size and not feting
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                          Y
                          yanpatil
                          from Mumbai, Maharashtra
                          Sep 28, 2016
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                          Address: 400068
                          Website: Onlineclues.com

                          I had ordered LOndon looks Men's cotton casual regular fit- 5 solid trust.
                          Order no. CIN496491
                          I receved the order on[protected] but found that shirt colors are totally different from what i seen online.
                          I request to return my order and want refund for the same.
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                            R
                            ravia76
                            from Chennai, Tamil Nadu
                            Sep 28, 2016
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                            Address: Chennai, Tamil Nadu, 722911402796
                            Website: Consumercomlaints

                            Sir, please return this product... No use for me... The colour and design shown in onliclues is totally different from this product.. Order no. Cin488418 order date 17sep 2016 and product deliver on 24 sep 2016, so please sir return this product and return my money...
                            +1 photos
                            Sep 26, 2016
                            Updated by ravia76
                            My order no. CIN488418, Order Date:17.09.2016, delivered on:24.09.2016. My order 5 checked Total Rs.1099/- I am payed COD. But delivered wrong Color and style. So Kindly take return this order and Again Correctly my order delivered.
                            Very poor quality products
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                              P
                              p. chandramanidora
                              from Bhubaneshwar, Odisha
                              Sep 28, 2016
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                              Address: 760001

                              Sir i am order 5combo XL size shirt, bur you are wrongly sending L and 40 size. pl return my money.
                              Sep 28, 2016
                              Updated by p. chandramanidora
                              sir i am order 5 combo XL size shirt, But you are wrangle sending L and 40 size.so pl return my money
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                                G
                                gani basha
                                from Chennai, Tamil Nadu
                                Sep 28, 2016
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                                Address: 600045

                                I have order for london looks branded casuel shirt (set of 3) at Rs799. my order no is CIN495406 but i have not satisfied for this shirt pls return my order.

                                Thaks
                                Gani basha
                                +1 photos
                                Hi Team,
                                As per my order, i have received brand of COMBO of 3 shirts on yesterday.
                                Where in wrong size and colour what I am ordered., hence please return back and repay my cash at the very earliest .

                                Regards
                                Rejith DR
                                Mob :[protected]
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                                  A
                                  Anlet
                                  from Bengaluru, Karnataka
                                  Sep 28, 2016
                                  Resolved
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                                  Resolved

                                  Address: 560084
                                  Website: online clues

                                  This is regarding the return of an item i received. I had received the item on 23-09-16.The product i ordered was a black jeans and two shades of blue jeans, but the product i received is three similar blue jeans. I had already send a query requesting the return procedure for the same on Saturday morning for which no response was given from your side. I also tried calling the customer care a number of times for which no one was responding.So i request to initiate the return and refund for my order
                                  May 14, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2016
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                  Thanks & Regards,
                                  OnlinecluesTeam
                                  Oct 08, 2016
                                  Updated by Anlet
                                  Its two week since i m trying to do the return of this item.I have tried calling customer care a million times, but no response.And no representative tried to reach me regarding this issue.I want the action to be taken soon instead of responding that our representative will contact you, which is not happening.
                                  Thanks
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                                    C
                                    Chandu Kandukuri
                                    from Hyderabad, Telangana
                                    Sep 28, 2016
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                                    Website: Online clues

                                    The shirts you have delivered is totally looking different from website.we want to return this order. the quality of cloth is poor.the colours we odered and the colours you have delivered is totally different. We are not satisfied by your services.we want our money refund
                                    +1 photos
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                                      S
                                      sdfrejr
                                      from Delhi, Delhi
                                      Sep 28, 2016
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                                      Address: Lucknow, Uttar Pradesh, 226031
                                      Website: onlineclues.com

                                      I order a jeans in size 34 but i received a jeans in 32 size so i want to return my product
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                                        S
                                        shahzadck999
                                        from Tellicherry, Kerala
                                        Sep 28, 2016
                                        Resolved
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                                        Resolved

                                        Website: onlineclues.com

                                        I ordered for combo of 3 shirts of brand london looks checkered shirts of different colors from the site www.onlineclues.com.What i received was completely different from what was displayed in the site.so i want to return and wanted a cash return.
                                        the customer care is not responding to my calls or sometimes connecting the call and then canceling it.
                                        I think this site is a scam site..
                                        Jan 10, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 14, 2016
                                        OnlineClues Customer Care's response
                                        Hello, Greetings from OnlineClues!
                                        We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                        Onlineclues customer care team.
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