OnlineClues Complaints & Reviews

Address: Ernakulam, Kerala, 682924

Website: www.onlineclues.com

I ordered london look set of 3 shirts on[protected]. I got my product on 23rd.
The colour of product totally different than i ordered and very bad quality product. I register my complaint on 24th. My compliant number is 14426. They told they will call with in 1 week. And i try to know the complaint status i contact them in[protected]. But the don't take call and cut the call. I lost my 800 rs for these select bad shopping site.

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 562101

Website: www.onlineclues.com

I paid full amount for the product they promised delivery 1 week from the ordered date but till date i didn't received my product .
i have attached snap shot for the reference, i called customer car thrice there is no proper response from them. i need my money back.. please check with the website and take necessary action on them.. i don't want to others to suffer as i did.

Nov 4, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: 517501

Website: onlineclues

I have recieved wrong item what i have order is not correct shirts please return the shirts you have delivered thank you

+1 photos

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Address: 700025

Website: online cluses .com

Dear sir
I am biswajit mondal, i purchase a product on 22nd sep 2016, i would not like this product because doesn't match the product, i want to return this product and get my money. Sku code:-ll3jeans5, order no cin493501, tracking code:[protected].

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Address: Hisar, Haryana, CIN493727

I order a cloths but it will changed totally i got plain cloths i wont to return it..

Sep 27, 2016

Updated by Manoj Kumar Konidela i wont to refund

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Address: 605007

Sir, please return this product... No use for me... The colour and design shown in onliclues is totally different from this product and size is also big.. Oid=cin495900,,, order date 22sep 2016 and product deliver on 26 sep 2016, so please sir return this product and return my money

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A

akshay somwanshi

from Mumbai, Maharashtra

Sep 27, 2016

I was buy 3 jeans
it was deliver on 18 september 2016
my number :- [protected]
but Size is not comfortable.so i want to return it.please return my money as possible.

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Address: Valsad, Gujarat, 396191

Website: online clues

As i ordered man jeans pants they have gave me a wrong product and i have received woman jeans pants...now i want to return the order bt customer care is not operating any call...
emailid- [protected]@gmail.com
contact no-[protected] and this company nt attending our call also...if they not reply to our call...we would go to other websites and we will case on this company

Nov 6, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 27, 2016

Updated by freakstarz As i ordered man jeans pants they have gave me a wrong product and i have received woman jeans pants...now i want to return the order bt customer care is not operating any call...
emailid- [protected]@gmail.com
contact no-[protected] and if you are no responding to our company we will case to your company in grahak suraksha and i want my item which i have orderd nt which you want to give so as possible please help me out

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 600008

Order id:CIN496655
order date:sep22, 2016
date of delivery:26sep 2016

product name:London looks check shirts combo

unit cost:999rupees(extra 100rupees for shipping)
total amount rupees:1099

Return Reason
Product(shirt)is totally different in disignfrom the show in image of you to
wrong colour, size
cloth quality also not good
other disign shirts not matching me

Nov 5, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 26, 2016

Updated by Rameshkumar Rameshkumar this company is not satisfigation is mine

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues team

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Address: Hyderabad, Andhra Pradesh, 500042

Website: Onlineclues.com

I purchased shirts from online clues but received totally a different product.color is not same, size is not same. Product name is London look multi color cotton blend shirts, I just want to return this because I don't like this product at all. The cost is Rs.849 including delivery charges.
Please help in return the product and need refund for the above mentioned product.
Thank you

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Sir,
We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Onlineclues Team

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M

manasa padma

from Guntur, Andhra Pradesh

Sep 27, 2016

Hlo sir this is manasa and i have order on September 11, 2016 and the order id is CIN469298 and the iteam is ladies denim jeans and the cost 1099
Now i want to.replace back that iteam i have call to ur given num but no one is lifting the cal so i am requesting to take my return order as soon possible because i will order another iteam

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S

Sanju@92

from Chennai, Tamil Nadu

Sep 27, 2016

Hello,
I want to return my order no CIN47359. It is bad in quality and it is fake. So please take my order back and refund my amount.

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Address: Mehsana, Gujarat, 384002

Website: www.onlineclues.com

Onlineclues — Return my order

bill detail- vat/tin no - [protected]

Order date: 16-9-16
Date of delivary:[protected]
Product name: London looks mens cotton casual fit 5 soid shirts
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

i try many time +91-[protected], [protected] this number for retun my product but number is all way bussy so plz help me

Returned reasons:

Wrong Colour/Size/Style of Product delivered

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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L

Lion Prasanna Sri

from Delhi, Delhi

Sep 27, 2016

I dont what this shirts.bcoz it is very low quality and size is also not perfect, to me so i want to return it also don't like color. Thank you

Prasanna
[protected]

Wrong Colour/Size/ Product delivered - Comment #2559509 - Image #0

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M

Madhushree G.B

from Bengaluru, Karnataka

Sep 27, 2016

I had ordered for London Looks Women's 3 skinny-Fit Denim Jeans and received the order on 14 September 2016. But the size is so larger dat it doesn't fit me. Please help me out to return n kindly pay back my money.

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D

denyy

from Mumbai, Maharashtra

Sep 27, 2016

Mane jo order kiya thaa wo ni ayaa same colour ki jeans aagai hain jab phn uthana ni hota to no kyu rakhte ho net par logo ko bewkuf bnaane ke liy ek to galt ceej dete ho upar se return bi ni karte chore kahin ke

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P

Priyajashu

from Chennai, Tamil Nadu

Sep 27, 2016

This month 13th I ordered women's jeans combo pack of three @1099 /- in image which you are showing in website is so good but the products which I got quality was so poor. I don't want this product I just want return it, please collect it and give my money back. My order no: CIN470287

Regards
Priya

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Website: Online clues

Order id- CIN495047
Order recieved date- 26/09/2016

The order which i have recieved is totally different from the which i have ordered, the quality of the product is not good its not worth the price of order the pattern which i have ordered is completely missing so i want to return the order so plz do the process as soon as possible

Mob no. - [protected]

Oct 31, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Hyderabad, Andhra Pradesh, 500018

Website: onlineciues.com

I share my photographs also I ordred the first one in the images shown and you delivered the quite different produt shown in the image.please tell how can i return and how can i get my money back
order ID id:CIN495832

+2 photos

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Address: Hisar, Haryana, 125001

Website: Onlinecluse.com

Order id: cin 476033
Order date: sep 13, 2016
Product name: london looks 5 check shirts combo
Ize:m
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product is totally different in design from the show in image of your site. and short size

Regards,
Upendra singh
E-mail i'd: [protected]@gmail.com
Mobile: [protected]

Oct 29, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: Pune, Maharashtra, 411048

Website: www.mayoneor.com

Its a combo pack of 5 shirts that are so bad in all things thats why it should be returned to u by me the order does not got match with the one i have ordered so its a geinuine request to u to take it return and refund my money as fast as u can. That set. Its only 9 days remaining near me to do this process or it will fall on my head... Please hurry up its a 1100 rupees question

Nov 7, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues!
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Onlineclues Team

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

Hi TEam,

I bought Shirts from onlineclues, and I received wrong size. For the replacement I have sent an email and tried to reach customer care but there is no response.

My Order No # CIN486594.

My Mobile number : [protected]
My Mail ID : ashok.[protected]@gmail.com

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Address: 414001

I have ordered 03 shirts with respect to your add on facebook account

Order nocin488637 of amount inr-799

Please note product received is not as per the displayed in your add / received in different colors & found not satisfactory

The product received is not matching with the picture shown in add.

The quality of material is also not satisfactory. & color of the product are not so good

I want to return the product

Nov 3, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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M

Manikandan Nagarathinam

Sep 27, 2016

Size is different and i ordered one size but you differenr size please return back the material.

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J

jasvindar

from Saharanpur, Uttar Pradesh

Sep 27, 2016

I had ordered the shirts I have not found it, I do not want this, I want my money back...Those who should not be showing. So please send the picture to the shirt that you have to upload or my money back, please

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A

assupumi

Sep 27, 2016

The products i received today (18sept.2016)was not a satisfactory material, size and colours as I have ordered therefore I oblige the esteem authority kindly return the products that you have delivered to me through DOTZOT and pay back my Buck.

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E

eesha dube

from Raipur, Chhattisgarh

Sep 27, 2016

I want to return my order becoz size is not match kindly received my order and return my money urgently

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Address: Kanchipuram, Tamil Nadu, 631502

Booking time some colour visible but received time another colour received, this colour not accept.
CIN 494123

+2 photos

Sep 25, 2016

Updated by jaganravathi Please refund amount

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Address: New Delhi, Delhi, 700064

Website: www.onlineclues.com

I have ordered 3 shirts on 12/9/2016 . It has not been delivered still now . its intollerable . can u tell me what the hell is yours' problem ? I[censored] are unable to deliver the product on time then who has given you the right to post fake pictures of shirts calls on FB. tell me ! shut the online clues down and sell banana on footpath of Delhi.

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Address: 122001

Website: onlineclues

Order no : cin440602
Myself srinu and my number is [protected] i stay in ram nagar parsigutta gutta road i have ordered a pack of 5 london cotton tailore shirts. The product material of quality is so cheap and size is no perfect for me and received color of shirts also not good so i am unsatisfied with these london cotton5 tailor i want return my order

+1 photos

Nov 16, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: 700150

Mismatch of the product (size & colour). buy this product on 20 th september 2016. item name - london looks 5 branded printed mens cotton shirts. address details to deliver - paschim [censored]ala, near. - five star club, pincode number - 700150, state - west bengal
Sku code - ll 5 print - cin480397.
It is my earnest request to you. please look into the matter on priority basis and return this on asap.

+1 photos

Nov 7, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

OnlineClues Complaints & Reviews

File a complaint to OnlineClues

OnlineClues reviews & complaints page 159

Wrong colours delivered and very bad quality

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I haven't received my product yet from the dealer

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Return the item

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London looks 3 blended denim jeans combo (this product are all different doesn't, match i am not happy)

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Clothes changed

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Different colour & big size

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Change product delivered

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London looks check shirts

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Want to return received product

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Wrong Colour/Size/ Product delivered

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Return of 10 london look t- shirts

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Completely Wrong product delivered

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Return order

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I want to the return the wrong order received from your site www.mayoneor.com

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Shirts Replace the order/return the product

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Product received is not as showed in add & found not satisfactory

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Shirts colour variation

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Not delivered on time

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London looks 5 tailor casual shirts size : m

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Size, colour and print

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