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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
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2872
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OnlineClues reviews & complaints page 160

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R
roy12345
from Vidisha, Madhya Pradesh
Sep 24, 2016
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Address: Jabalpur, Madhya Pradesh, 482004
Website: onlineclues.com

Product code cin49056

Product name - london looks womens 3 skiny fit denim jeans

I receive this product today on[protected]
It is totaly different than it is shown in webaite and change in color.
I have called in given number but no one is reciving
Kindly returns this product
+1 photos
Sep 26, 2016
Updated by roy12345
is there any contact number of compay ???? now i am going to comaplaint conumer forum against this comapny
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    S
    srikanth91
    from Bengaluru, Karnataka
    Sep 24, 2016
    Resolved
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    Resolved

    Address: 560037
    Website: www.onlineclues.com/product/london-looks-3-multi-colour-cotton-blend-checks-shirts

    Order id: cin490473, order date: sep 18, 2016 12:44:22 pm, date of delivery 24 september 2016, item name: london looks 3 multi colour shirts, unit cost: 799=699+100 rupees (including 100rs for shipping) total amount: 799i received item/product (shirts) is totally different in colour from the show in image of your site i am very dissappoint with this product/item. i am expecting my refund very soon, i did not receive any separate invoice please give me my refund...
    +1 photos
    Nov 9, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Sep 24, 2016
    Updated by srikanth91
    Order ID: CIN490473, Order Date: Sep 18, 2016 12:44:22 PM, Date of Delivery 24 september 2016, Item name: London looks 3 Multi colour shirts, Unit cost: 799=699+100 rupees (Including 100rs for shipping) Total amount: 799i received item/product (shirts) is totally different in colour from the show in image of your site i am very dissappoint with this product/item . i am expecting my refund very soon, i did not receive any separate invoice please give me my refund... i call given complaint numbers continously it busy...i hope my complaint resolves as soon as possible...my contact number [protected]
    Verified Support
    Oct 03, 2016
    OnlineClues Customer Care's response
    Dear Customer,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
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      L
      Lithin Pk Gldzz
      from Palghat, Kerala
      Sep 24, 2016
      Resolved
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      Address: Kannur, Kerala, 670001
      Website: Onlineclue.com

      Order details:

      Order id: cin485562
      Order date: sep 19, 2016
      Date of delivary: sep 24, 2016
      Product name: london looks mens'3 regular casual solid shirts
      Unit cost:699 rupees (100 extra for shipping)
      Total amount: 799 rupees

      Returned reasons:

      Product (Shirts) is totally different in size&material from the show in image of your site.
      Plz return this product & refund cash
      I also did not receive any separate invoice...
      Oct 28, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Sep 27, 2016
      OnlineClues Customer Care's response
      Dear Customer,

      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

      Thanks & Regards,
      Onlineclues Team
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        K
        kartar saini
        from Alwar, Rajasthan
        Sep 24, 2016
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        Address: Amreli, Gujarat, 365560

        Kartar singh on sep 17, 2016 5:51:47 pm
        I order no. Cin488771 branded combo of 3 pure cotton shirts..in net it will different... I don't like the shirt... My number [protected]
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          A
          Ameykale
          from Mumbai, Maharashtra
          Sep 24, 2016
          Resolved
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          Address: Kolhapur, Maharashtra, 416002

          I ordered london looks slim fit denim jeans (Pack of 3) cin 443728, also had a call from onlineclues for confirming a the order & assured that product quality is best & same as in photo.
          Product revived was worst in quality & not at all matching to the photos shown
          I called two days continuously on consumer service number but it was busy or not replying
          Luckily they got free & answered my call and registered my complaint (Complaint no. 13498) & told me our executive will call in next 24 hours for confirming your complaint, but no replay in 48 hours.
          Finally i wrote a email & got replay to send the return the parcel, when i mailed for parcel charges they refused by saying 'other company's also don't pays'??? (For returning product of rs. 1099/- i paid rs. 400/- courier charges). Now they are saying we will pay only product charge rs. 1099/- & i am asking them to pay all including courier charges (Total of rs. 1499/-).
          I continuously emailing regarding the same & thinking seriously for complaining in consumer cort.
          Nov 3, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Oct 03, 2016
          OnlineClues Customer Care's response
          Dear Sir,
          Your refund is done, Please check your account detail.

          Thanks & Regards
          Onlineclues Team
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            N
            naveen maker
            from Mumbai, Maharashtra
            Sep 24, 2016
            Resolved
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            Resolved

            Address: Kapurthala, Punjab, 144411
            Website: online clues.com

            Order id number : [protected]

            i have odered an tshrirts of design which i have odered i nt got it nd i have got different tshrirts from those what i have odered and 10 t shirts odered which is L size total cost 0f tens shirts is 1099 and shipping charges 1199 and i dont want any t shirts i want my money back and i want to return these tshirts are not nice and quality also not good
            Oct 31, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Sep 27, 2016
            OnlineClues Customer Care's response
            Dear Customer,
            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

            Thanks & Regards,
            Onlineclues Team
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              V
              Vikrant Nishad
              from Delhi, Delhi
              Sep 24, 2016
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              Address: 273008
              Website: Onlineclues.com

              My order number is CIN459697.I order 3 jeans in different-different colour and design.I paid 999rs.But I got 3 jeans same colour.My order is different from the website pic. instead I order3 jeans different-different colour.I want refund this product and money back.My mobile number is [protected].
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                V
                vrakesh31
                from Noida, Uttar Pradesh
                Sep 24, 2016
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.onlineclues.com/account/order

                Hi Team,

                Kindly update on this complaints. there is no update from your side 13 Sep-16 till now.
                How long days will resolve the this issue. Kindly provide the ETA.

                Regards
                Rakesh Verma
                [protected]
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                  D
                  Dawn Lawrence
                  from Hyderabad, Telangana
                  Sep 24, 2016
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                  Address: West Godavari, Andhra Pradesh, 534201
                  Website: Www.onlineclues.com

                  Am feeling very bad, because of this product is not at all same as what I was ordered. Plz return back an refund my amount.
                  If you are not considering my request. definitely I will publishe in social medias that your products are very bad.plz accept my request. Order id AWB I[protected].
                  Sep 24, 2016
                  Updated by Dawn Lawrence
                  This is tottally fake company.yesterday i recived product from onlineclues.this is totally different product.in website specify other product and send totally different product.plss refund my money or i gonna take a step againts this fake company.my AWB no.[protected]
                  Order no.CIN474517
                  Pls returned ur product and refund my money as soon as possible.
                  My no.[protected]
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                    K
                    K!ng
                    from Ahmedabad, Gujarat
                    Sep 23, 2016
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                    Address: 380008
                    Website: WWW.onlineclues.com

                    This product has been detached. Printable coloring of the product is different.
                    Sep 23, 2016
                    Updated by K!ng
                    How Can i Return this Product ?
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                      P
                      Prasath Remo
                      Sep 23, 2016
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                      Address: 642109
                      Website: www.onlineclues.com/browse/mens-fashion

                      I am order 10 London t shirts L size not fitting for me Pls kindly return and change tha size... I want XL size and same colors... my order no: CIN483376
                      +5 photos
                      Sep 25, 2016
                      Updated by Prasath Remo
                      I have ordered 10 t-shirts in a combo offer and received. Now only I came to know that I have ordered L size which is not fit for me. For your note there is one t-shirt among those in XL size which is absolutely OK for me. I request you to replace these L sized combo t-shirts with XL sized.. I want XL size... my order no: CIN483376 pls reply soon ...
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                        P
                        prakash abhinav
                        Sep 23, 2016
                        Resolved
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                        Resolved

                        Address: 842001
                        Website: onlineclues.com

                        Dear customer care, my London looks men's 3denim standard fit jeans with tracking code[protected] and order /SKU code is CIN469411 which I have received is different in colour of the jeans which I have ordered plz do something and plz provide fast return of the worst product which I have received and I want to refund my money with this company plz proceeded the request as soon as possible you will contact me to no [protected] and for more details call me at this no
                        Oct 29, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Sep 23, 2016
                        Updated by prakash abhinav
                        My London looks men's 3 denim standard fit jeans with tracking code[protected]with tracking code CIN469411 which is I have received is different in colour and bigger the size which I given in the order so plz do something and plz refund my money
                        Sep 23, 2016
                        Updated by prakash abhinav
                        Discolored and bigger than size 30 which I ordered
                        Sep 24, 2016
                        Updated by prakash abhinav
                        My complaint no is 1387505 is I want to return and return plz knows more details call me at [protected]
                        Sep 24, 2016
                        Updated by prakash abhinav
                        Plz return and refund as soon as possible
                        Verified Support
                        Sep 26, 2016
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
                        Thanks & Regards
                        Onlineclues Team
                        Plz return my complaint no1387505 as do as possible
                        prakash abhinav's [Complaint's author] reply, Sep 24, 2016
                        Plz return
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                          M
                          Mohammed Raseem
                          from Mumbai, Maharashtra
                          Sep 23, 2016
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                          Website: www.onlineclues.com

                          Today i received five shirts which are very low quality products with different sizes. Also in website it was mentioned as cotton but is low grade material dresses. even one time we cannot use. pls refund my amount Rs.1099

                          Order no - CIN491853
                          AWB Number[protected]
                          Phone number - [protected]
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                            S
                            Shubhrojit Bagh
                            Sep 23, 2016
                            Resolved
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                            Resolved

                            Address: Hisar, Haryana, 125001
                            Website: onlineclues.com

                            This is tottally fake company.yesterday i recived product from onlineclues.this is totally different product.in website specify other product and send totally different product.plss refund my money or i gonna take a step againts this fake company.my AWB no.[protected]
                            Order no.CIN479691
                            Pls returned ur product and refund my money as soon as possible.
                            My no.[protected]
                            Subrajit Bag
                            +1 photos
                            Oct 31, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2016
                            OnlineClues Customer Care's response
                            Dear Sir,
                            We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                            Thanks & Regards,
                            Team Onlineclues
                            This is tottally fake company.yesterday i recived product from onlineclues.this is totally different product.in website specify other product and send totally different product.plss refund my money or i gonna take a step againts this fake company.my AWB no.[protected]
                            Order no.CIN479691
                            Pls returned ur product and refund my money as soon as possible.
                            My no.[protected]
                            Subrajit Bag
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                              S
                              siri mudunuri
                              from Calicut, Kerala
                              Sep 23, 2016
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                              Address: West Godavari, Andhra Pradesh, 534202
                              Website: online clues

                              The product is not delivered according to the color I ordered.And the size is different from what I ordered. Please do accept for the return of the product.
                              order no:CIN488543
                              siri mudunuri
                              shri vishnu engineering college for women
                              Bhimavaram
                              pin-534202
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                                S
                                suddhi
                                from Bengaluru, Karnataka
                                Sep 23, 2016
                                Resolved
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                                Resolved

                                Address: 560043
                                Website: online clues

                                I had ordered 3 different shirts and I was given something else. Not only the colour and the size was different but the product was so different all together. I was so disappointed and apart from that disheartened as well as it was not even the expected quality and it looks pathetic as the products I received is a printed shirt which is so not the one which I had ordered and paid for. I want my money back as they have ruined all of it I want compensation as well when I had ordered it as a birthday gift and I had to face a lot of inconvenience. Moreover when I called I was not provided with any help nobody gave me a call back even the customer service is so bad.
                                Nov 14, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2016
                                OnlineClues Customer Care's response
                                Hello, Greetings from OnlineClues!
                                We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
                                Onlineclues Team.
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                                  M
                                  manivb
                                  Sep 23, 2016
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                                  Address: 603204
                                  Website: online clues

                                  Cancel my order CIN497997
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                                    A
                                    avijay mandal
                                    from Mumbai, Maharashtra
                                    Sep 22, 2016
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700078
                                    Website: www.onlineclues.com

                                    My sparkinternational shipment with awb number[protected] and order no.CIN486224 which i have received is different in colour of the shirts which i have ordered plsss do something and pls provide fast replacement of the worst product which i have received and give me the original product which i have ordered... very frustated...with this company..n plsss process the request as soon as possible...and i have also paid the payment
                                    Oct 29, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 26, 2016
                                    OnlineClues Customer Care's response
                                    Dear Customer,

                                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                    Thanks & Regards,
                                    Onlineclues Team
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                                      p.sprasanth
                                      from Vijayawada, Andhra Pradesh
                                      Sep 22, 2016
                                      Resolved
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                                      Resolved

                                      Address: 520015

                                      Dear Sir

                                      Please find this Attachment

                                      I want to Return my order because Order shirt size - m Please change shirt size - L. And your product doesn't match which is shown in your site..it is totally different...
                                      My order is LONDON LOOKS Blend Of 5 Cotton Shirts(set of 5)
                                      I have received it on today[protected]

                                      My Order no. is CIN477677
                                      Contact no-[protected]
                                      [protected]@gmail.com

                                      Please return & reply this contact no - [protected] Show less
                                      +1 photos
                                      Oct 27, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Sep 17, 2016
                                      Keval Gala's response
                                      Your compony online clues is the worst no one picks up the phone and no reply to any complains & now anyhow take your jeans I do not want it
                                      Verified Support
                                      Sep 26, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer,

                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                      Thanks & Regards,
                                      Onlineclues Team
                                      I want to return my jeans I took from this site so I want it to return. I complained many times now today I want reply any how or I have to complain to consumer court.
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                                        Parthiban33
                                        from Chennai, Tamil Nadu
                                        Sep 22, 2016
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                                        Address: 603110
                                        Website: Consumercomplaints

                                        I order a combo five shirt .. In net it will different ... I don't like the shirt ...my number [protected]
                                        +1 photos
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