OnlineClues Complaints & Reviews

Address: Gurgaon, Haryana, 122001

I ordered 3 cotton shirt in XL sixe & colour cream white & blue but delivered item in XXL size and colour cream yellow and green...these colours i don't like & size also not perfect..please return the product and refund my money order no CIN483201

Oct 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
Thanks & Regards
Onlineclues Team

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Address: Madurai, Tamil Nadu, 722911438721

Website: onlineclues.com

Order id: cin481193, order date: 16 september 2016, date of delivery 20 september 2016, product name: london look blend of 5 cotton shirts, unit cost: 999 rupees (100 extra for shipping) total amount: 1099 product (shirts) is totally different in colour from the show in image of your site i am very dissopoint with this product. i am expecting my refund very soon, i did not receive any separate invoice please give me my efund.

Oct 23, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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S

safals

from Mumbai, Maharashtra

Sep 21, 2016

Quality of the shirt was very low, i want to return it back how it is possible pls suggest

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Address: Bangalore, Karnataka, 560068

Website: Onlineclues

Hi,

I want to return the product that I've ordered and requesting to initiate refund as the product quality not good.so when I called, they are not responding and always busy on all customercare number.It seems the cc number can make outgoing calls and when we try that number it's blocked.

Product details:

Order I'd - CIN463910

Sparkinternational jeans

Thanks,
Kishan

Oct 27, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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Address: 560034

Website: www.onlineclues.com

Hello,
I have ordered a product from this fraud company. that product is very bad and it is fake i want to return it back and i want my money back. but they are not responding to mails and calls. They are cutting calls if i call them. i dont have any option. i want my money back and i want to return that back.

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Address: Surat, Gujarat, 395004

I want to return my order of 3 jeans of rs 1099 with shipping charge...and delivered jeans is totally low material used and different...and customer care and other contact is not receive my call...my order id CIN480234...its fraud company...pls give me my rs...and return order...atleast peakup my call... ...help me...pls...

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Address: Chittoor, Andhra Pradesh, 517001

Please cancel the order no CIN493559 as i chose the wrong size no

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Address: Belgaum, Karnataka, 590010

Third class product I want refund at any cost.

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Address: 208024

Website: Onlineclues.com

[protected]

+2 photos

Sep 20, 2016

Updated by Rohit chanderiya Shirts 3 combo capda kharab tha shirts ka and colour jo order kiye vo bhi dusre ishliye mjhe return krna h
Aapki ati kirpa hogi.

Sep 20, 2016

Updated by Rohit chanderiya Dear sir,
i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file FIR against

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Address: New Delhi, Delhi

Website: onlineclues.com

I offered three different colour jeans and got two same dark blue jeans of size 36 and a black. Need to replace a dark blue and provide me a light blue Jean.

Sep 20, 2016

Updated by Aswani Dath Aswathy Dear sir, . I have ordered for 3denim jeans of size 36 for 999/-rs on September 11, 2016. I got my parcel delivered today and found two jeans of same colour.instead of a light blue jeans I got two dark blue jeans. I here place a complaint to change that dark blue jeans and replace a light blue jeans for me.

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Address: Ahmedabad, Gujarat, 382350

Website: online clues

Not my odar thi Items plz odar cancel

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Address: Hyderabad, Andhra Pradesh, 500005

Website: www.onlineclues.com

I had ordered back from 14 sept, it took many days for delivery. above all that the shirts which i have ordered london looks 3 men check slim fit shirts {set of 3} CIN456383, londin looks 3 comfort fit denim jeans {set of 3} CIN456379, london looks branded solid shirts {set of 3} CIN456381.all these were of different colours and sizes.totally opposite of what i ordered.i just want my money back ASAP.the man who delivered send me sms of somebodys [censored] number.i called and complained about the product.he said the problem will be transfered to company and i will get a phone call from company within 5 days.i didnt get any call till now.they didnt even provide complaint number on the packing covers.i think this company is fraud.

TAKE YOUR PRODUCT BACK AND JUST RETURN MY MONEY.
can reach me on [protected].

+2 photos

Oct 29, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues customer care.

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Address: 560076

Website: onlineclues.com

Order id: cin482235
Order date: september 15, 2016
Date of delivary: september 20, 2016
Product name:london looks blend of 5 cotton shirts
Ize:xl
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees
Product (shirts) is totally different in design from the show in image of your sitei am very dissopoint with this product. also m expecting my refund very soon, i also did not receive any separate invoice...

+1 photos

Oct 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Ranchi, Jharkhand, 834001

Totlly deffrent product i have combo of 3 branded shirts it is tottly deffrent i have odred Xxl and its size is small it is L size and its colour is also defferent and not good product i want to return soon as possible i have oderd deffrent colour and it is deffrent which shirts i have it is same not good quality

Oct 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 19, 2016

Updated by Rks Kumar Sahu Roshan Size problem not fit i have oder xxl and it is l size

Sep 20, 2016

Updated by Rks Kumar Sahu Roshan Different size I have oder XXL and it L size
It is not fit

Sep 20, 2016

Updated by Rks Kumar Sahu Roshan tot

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Above mentioned product is not delivered by us.
Please check properly from where do you order this product as it is not our shipment
Other wise you have to send the picture of product so that we can confirm the order.
Our shipment is spark international.
Thanks
OnlineClues Team

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P

Prasannak7

from Gurgaon, Haryana

Sep 20, 2016

Pls website is gud
but am order London looks men's 3 printed shirts i want size small
But delivery size medium different colours so am
Return

Pls call me

Thank you

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.onlineclues.com/product/london-looks-3-solids-cotton-casual-shirts

Hi,

We have logged the complaint last tuesday on your company. but there is no response your side also tried to call given by mobile no - (+91-[protected], [protected]) also going to busy. so please take these complaints on high priority and provide me solutions asap.

Regards
Rakesh verma
Mobile no-[protected]

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Address: Hisar, Haryana, 125001

Website: GOO.GL/GBFBJK and onlclues.com

It is really awkward to get a consignment as mentioned in the subject faulty, all the 3 jeans length is too much short, how can they play with people money, this is a rather harassment, these jeans pants are total waistage for me.

Sku code - ll3 jeans 8

Awb no[protected]

I just want my money back and kindly black list this company.

I received this consignment on 17th september 2016.
I contacted the phone no given in the sms, i received it is not their no of spark international, it was delivery no, also the no i received from the deliver office, is saying unreachable.

This is suspicious, kindly see. or otherwise i am going to take legal action whoever is doing this fraud.

Oct 24, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 20, 2016

Updated by Nand Sah I have bought online, jeans from Onlineclues.com, the supplier is SPARK iNTERNATIONAL, now i am finding difficulty in retrning the same, as the length of all three pants are too short and the ph no which i have [protected] is not reachable.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Pune, Maharashtra

I had order a combo of jeans for Rs.1100/-.as i got it it was short in length & also it is tear by pocket side.So I wanted to returned it back also please return my money, because from 3 days i am trying to your phone it is always busy.And i had order it for my Husband on our 1st Anniversary.So i am not happy with your service.You spoil our day.

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Address: Mumbai City, Maharashtra, 400004

Website: onlineclues

I cant belive dat onlineclues a shopin app doin a fake job they jst show d pic of tshrt n dey dispachd a seprate n cheap qualty tshrt i hd ordrd 10 combo tshrt worth Rs 1029 plus 100 shippin
n had not provided a seprate invoice n feedback wise zero percnt customr satifaction zero i wl take a strict action on dis app so dat dey wont cheat othr customer

Oct 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you.
Thanks & Regards
Onlineclues Team

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P

pawan kumar saw

from Delhi, Delhi

Sep 20, 2016

Because i have choosen wrong product by mistake . So i want to cancle my order and my order no is C I N 4 7 6 0 4 3. Please cancel my order as soon as possible and i have a money problem too soo can't take this product. so i requsting heartly please cancel my order.

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Address: Udham Singh Nagar, Uttarakhand, 263153

Website: www.onlineclues.com

Sir as i ordered 3 denim jeans but the order i recieved is much different in colour and design i saw the different jeans in display different colour, design amd quality but i recieved different so please replace my order as soon as possible and i m also trying onlineclues customer care no. it's ringing but there were no one receiving my call .is it all fake to shop online just watse of time and money
my order id CIN477408
PRINCE GUPTA
MOB.NO [protected]

Oct 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 122001

Website: www.onlineclues.com

I have buy the combo of 3shirt but they shirt size is not comfortable to wear the shirt they came in wrong size of shirt hence the product return and refund my money
i have trying to contact the onlineclues company more than 20 times they not any respond to compacy hence please return the useless product and refurn my money
order no -CIN465252
MOB NO.-[protected]

+1 photos

Oct 27, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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M

Md nayeem alam

from Ranaghat, West Bengal

Oct 5, 2016

CIN531285 cancel

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Md nayeem alam's reply, Oct 5, 2016

Sir L size cancel kardo m size bhej do
Order id no, CIN531285

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Address: Chennai, Tamil Nadu, 603103

Website: www.onlineclues.com

The quality of the shirts which they are selling is Worst they are fraud people i want my refund otherwise i will go to consumer court. I call the company they give me a complaint no and they said our member will call you and will get account detail with in 3 days. Almost 10 days completed. still no one reach me to refund.am trying to customer . no one responding.

please refund my amount.

complaint Number : 13050
Order ID : CIN455097

Name :Ranjith Kumar

Mobile no : [protected], [protected]

Email : [protected]@gmail.com

Nov 1, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

OnlineClues Complaints & Reviews

File a complaint to OnlineClues

OnlineClues reviews & complaints page 162

I'm complainting about product ordrded by mes for 3 cotton shirts in size in xl size colour of cream colour blue colour & white colour

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Colour change

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Return product and refund required as product quality not good

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I want to return my product and refund my money back

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Jeans... Products

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Please cancel the order

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Wrong product... And worst product.. I want refund..

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Shirts h jo color dusre aa gye h aur kapda bhi kharab h

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Delivered same colour jeans

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Wrong product

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Wrong sizes and wrong colours.

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Returned reasons:

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Combo of 3 branded shirts

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Complaint No-13158-I 13159-I

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Order no - cin468984, london men jeans 3 nos

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Jeans are defective.

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CIN 471339 fake product

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To return the wrong order i received

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Return the product and refund my money

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London looks blend of 3 cotton shirts

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