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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 162

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M
mahendra 8560
from Mumbai, Maharashtra
Sep 22, 2016
Resolved
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Address: Gurgaon, Haryana, 122001

I ordered 3 cotton shirt in XL sixe & colour cream white & blue but delivered item in XXL size and colour cream yellow and green...these colours i don't like & size also not perfect..please return the product and refund my money order no CIN483201
Oct 30, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
OnlineClues Customer Care's response
Dear Sir,
Please check your gmail account inbox, customer care team has reverted to you Regarding Your refund.
Thanks & Regards
Onlineclues Team
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    A
    Anbarasu Anbarasu
    from Chennai, Tamil Nadu
    Sep 21, 2016
    Resolved
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    Address: Madurai, Tamil Nadu, 722911438721
    Website: onlineclues.com

    Order id: cin481193, order date: 16 september 2016, date of delivery 20 september 2016, product name: london look blend of 5 cotton shirts, unit cost: 999 rupees (100 extra for shipping) total amount: 1099 product (shirts) is totally different in colour from the show in image of your site i am very dissopoint with this product. i am expecting my refund very soon, i did not receive any separate invoice please give me my efund.
    Oct 23, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Sep 22, 2016
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
    Quality of the shirt was very low, i want to return it back how it is possible pls suggest
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      K
      Kishan Wickham
      from Bengaluru, Karnataka
      Sep 21, 2016
      Resolved
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      Address: Bangalore, Karnataka, 560068
      Website: Onlineclues

      Hi,

      I want to return the product that I've ordered and requesting to initiate refund as the product quality not good.so when I called, they are not responding and always busy on all customercare number.It seems the cc number can make outgoing calls and when we try that number it's blocked.

      Product details:

      Order I'd - CIN463910

      Sparkinternational jeans

      Thanks,
      Kishan
      Oct 27, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Sep 22, 2016
      OnlineClues Customer Care's response
      Dear Sir,
      Please check your gmail account inbox, customer care team has reverted to you.
      Thanks & Regards
      Onlineclues Team
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        S
        sanjana vejendla
        from Bangalore, Karnataka
        Sep 21, 2016
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        Address: 560034
        Website: www.onlineclues.com

        Hello,
        I have ordered a product from this fraud company. that product is very bad and it is fake i want to return it back and i want my money back. but they are not responding to mails and calls. They are cutting calls if i call them. i dont have any option. i want my money back and i want to return that back.
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          M
          Mayur1111
          from Amli, Dadra and Nagar Haveli
          Sep 21, 2016
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          Address: Surat, Gujarat, 395004

          I want to return my order of 3 jeans of rs 1099 with shipping charge...and delivered jeans is totally low material used and different...and customer care and other contact is not receive my call...my order id CIN480234...its fraud company...pls give me my rs...and return order...atleast peakup my call... ...help me...pls...
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            B
            Bindu Sree
            from Kovvur, Andhra Pradesh
            Sep 20, 2016
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            Address: Chittoor, Andhra Pradesh, 517001

            Please cancel the order no CIN493559 as i chose the wrong size no
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              V
              Vaibhav bhat
              Sep 20, 2016
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              Address: Belgaum, Karnataka, 590010

              Third class product I want refund at any cost.
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                R
                Rohit chanderiya
                Sep 20, 2016
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                Address: 208024
                Website: Onlineclues.com

                [protected]
                +2 photos
                Sep 20, 2016
                Updated by Rohit chanderiya
                Shirts 3 combo capda kharab tha shirts ka and colour jo order kiye vo bhi dusre ishliye mjhe return krna h
                Aapki ati kirpa hogi.
                Sep 20, 2016
                Updated by Rohit chanderiya
                Dear sir,
                i want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file FIR against
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                  A
                  Aswani Dath Aswathy
                  from Thiruvananthapuram, Kerala
                  Sep 20, 2016
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                  Address: New Delhi, Delhi
                  Website: onlineclues.com

                  I offered three different colour jeans and got two same dark blue jeans of size 36 and a black. Need to replace a dark blue and provide me a light blue Jean.
                  Sep 20, 2016
                  Updated by Aswani Dath Aswathy
                  Dear sir, . I have ordered for 3denim jeans of size 36 for 999/-rs on September 11, 2016. I got my parcel delivered today and found two jeans of same colour.instead of a light blue jeans I got two dark blue jeans. I here place a complaint to change that dark blue jeans and replace a light blue jeans for me.
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                    H
                    Haresh Dabhi
                    from Ahmedabad, Gujarat
                    Sep 20, 2016
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                    Address: Ahmedabad, Gujarat, 382350
                    Website: online clues

                    Not my odar thi Items plz odar cancel
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                      S
                      syedahmed7823
                      from Hyderabad, Telangana
                      Sep 20, 2016
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                      Address: Hyderabad, Andhra Pradesh, 500005
                      Website: www.onlineclues.com

                      I had ordered back from 14 sept, it took many days for delivery. above all that the shirts which i have ordered london looks 3 men check slim fit shirts {set of 3} CIN456383, londin looks 3 comfort fit denim jeans {set of 3} CIN456379, london looks branded solid shirts {set of 3} CIN456381.all these were of different colours and sizes.totally opposite of what i ordered.i just want my money back ASAP.the man who delivered send me sms of somebodys [censored] number.i called and complained about the product.he said the problem will be transfered to company and i will get a phone call from company within 5 days.i didnt get any call till now.they didnt even provide complaint number on the packing covers.i think this company is fraud.

                      TAKE YOUR PRODUCT BACK AND JUST RETURN MY MONEY.
                      can reach me on [protected].
                      +2 photos
                      Oct 29, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 26, 2016
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                      Thanks & Regards,
                      Onlineclues customer care.
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                        P
                        Prakash Gowda
                        from Bengaluru, Karnataka
                        Sep 20, 2016
                        Resolved
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                        Resolved

                        Address: 560076
                        Website: onlineclues.com

                        Order id: cin482235
                        Order date: september 15, 2016
                        Date of delivary: september 20, 2016
                        Product name:london looks blend of 5 cotton shirts
                        Ize:xl
                        Unit cost:999 rupees (100 extra for shipping)
                        Total amount: 1099 rupees
                        Product (shirts) is totally different in design from the show in image of your sitei am very dissopoint with this product. also m expecting my refund very soon, i also did not receive any separate invoice...
                        +1 photos
                        Oct 26, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 22, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                        Thanks & Regards,
                        Onlineclues Team
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                          R
                          Rks Kumar Sahu Roshan
                          Sep 20, 2016
                          Resolved
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                          Resolved

                          Address: Ranchi, Jharkhand, 834001

                          Totlly deffrent product i have combo of 3 branded shirts it is tottly deffrent i have odred Xxl and its size is small it is L size and its colour is also defferent and not good product i want to return soon as possible i have oderd deffrent colour and it is deffrent which shirts i have it is same not good quality
                          Oct 26, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Sep 19, 2016
                          Updated by Rks Kumar Sahu Roshan
                          Size problem not fit i have oder xxl and it is l size
                          Sep 20, 2016
                          Updated by Rks Kumar Sahu Roshan
                          Different size I have oder XXL and it L size
                          It is not fit
                          Sep 20, 2016
                          Updated by Rks Kumar Sahu Roshan
                          tot
                          Verified Support
                          Sep 22, 2016
                          OnlineClues Customer Care's response
                          Hello Customer,
                          Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                          Please check properly from where do you order this product as it is not our shipment
                          Other wise you have to send the picture of product so that we can confirm the order.
                          Our shipment is spark international.
                          Thanks
                          OnlineClues Team
                          Pls website is gud
                          but am order London looks men's 3 printed shirts i want size small
                          But delivery size medium different colours so am
                          Return

                          Pls call me

                          Thank you
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                            V
                            vrakesh31
                            from Noida, Uttar Pradesh
                            Sep 20, 2016
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: www.onlineclues.com/product/london-looks-3-solids-cotton-casual-shirts

                            Hi,

                            We have logged the complaint last tuesday on your company. but there is no response your side also tried to call given by mobile no - (+91-[protected], [protected]) also going to busy. so please take these complaints on high priority and provide me solutions asap.

                            Regards
                            Rakesh verma
                            Mobile no-[protected]
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                              N
                              Nand Sah
                              from Pune, Maharashtra
                              Sep 20, 2016
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana, 125001
                              Website: GOO.GL/GBFBJK and onlclues.com

                              It is really awkward to get a consignment as mentioned in the subject faulty, all the 3 jeans length is too much short, how can they play with people money, this is a rather harassment, these jeans pants are total waistage for me.

                              Sku code - ll3 jeans 8

                              Awb no[protected]

                              I just want my money back and kindly black list this company.

                              I received this consignment on 17th september 2016.
                              I contacted the phone no given in the sms, i received it is not their no of spark international, it was delivery no, also the no i received from the deliver office, is saying unreachable.

                              This is suspicious, kindly see. or otherwise i am going to take legal action whoever is doing this fraud.
                              Oct 24, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Sep 20, 2016
                              Updated by Nand Sah
                              I have bought online, jeans from Onlineclues.com, the supplier is SPARK iNTERNATIONAL, now i am finding difficulty in retrning the same, as the length of all three pants are too short and the ph no which i have [protected] is not reachable.
                              Verified Support
                              Sep 22, 2016
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                              Thanks & Regards,
                              Onlineclues Team
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                                K
                                Khirade Dipika
                                from Pune, Maharashtra
                                Sep 20, 2016
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                                Address: Pune, Maharashtra

                                I had order a combo of jeans for Rs.1100/-.as i got it it was short in length & also it is tear by pocket side.So I wanted to returned it back also please return my money, because from 3 days i am trying to your phone it is always busy.And i had order it for my Husband on our 1st Anniversary.So i am not happy with your service.You spoil our day.
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                                  S
                                  sanket1990
                                  from Mumbai, Maharashtra
                                  Sep 19, 2016
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400004
                                  Website: onlineclues

                                  I cant belive dat onlineclues a shopin app doin a fake job they jst show d pic of tshrt n dey dispachd a seprate n cheap qualty tshrt i hd ordrd 10 combo tshrt worth Rs 1029 plus 100 shippin
                                  n had not provided a seprate invoice n feedback wise zero percnt customr satifaction zero i wl take a strict action on dis app so dat dey wont cheat othr customer
                                  Oct 26, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 22, 2016
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  Please check your gmail account inbox, customer care team has reverted to you.
                                  Thanks & Regards
                                  Onlineclues Team
                                  Because i have choosen wrong product by mistake . So i want to cancle my order and my order no is C I N 4 7 6 0 4 3. Please cancel my order as soon as possible and i have a money problem too soo can't take this product. so i requsting heartly please cancel my order.
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                                    princerekha
                                    from Deoband, Uttar Pradesh
                                    Sep 19, 2016
                                    Resolved
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                                    Resolved

                                    Address: Udham Singh Nagar, Uttarakhand, 263153
                                    Website: www.onlineclues.com

                                    Sir as i ordered 3 denim jeans but the order i recieved is much different in colour and design i saw the different jeans in display different colour, design amd quality but i recieved different so please replace my order as soon as possible and i m also trying onlineclues customer care no. it's ringing but there were no one receiving my call .is it all fake to shop online just watse of time and money
                                    my order id CIN477408
                                    PRINCE GUPTA
                                    MOB.NO [protected]
                                    Oct 26, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 22, 2016
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
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                                      roshu9
                                      from Nagpur, Maharashtra
                                      Sep 19, 2016
                                      Resolved
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                                      Resolved

                                      Address: 122001
                                      Website: www.onlineclues.com

                                      I have buy the combo of 3shirt but they shirt size is not comfortable to wear the shirt they came in wrong size of shirt hence the product return and refund my money
                                      i have trying to contact the onlineclues company more than 20 times they not any respond to compacy hence please return the useless product and refurn my money
                                      order no -CIN465252
                                      MOB NO.-[protected]
                                      +1 photos
                                      Oct 27, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 22, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                      Thanks & Regards,
                                      Onlineclues Team
                                      CIN531285 cancel
                                      Md nayeem alam's reply, Oct 5, 2016
                                      Sir L size cancel kardo m size bhej do
                                      Order id no, CIN531285
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                                        Ranjith004
                                        from Chennai, Tamil Nadu
                                        Sep 19, 2016
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 603103
                                        Website: www.onlineclues.com

                                        The quality of the shirts which they are selling is Worst they are fraud people i want my refund otherwise i will go to consumer court. I call the company they give me a complaint no and they said our member will call you and will get account detail with in 3 days. Almost 10 days completed. still no one reach me to refund.am trying to customer . no one responding.

                                        please refund my amount.

                                        complaint Number : 13050
                                        Order ID : CIN455097

                                        Name :Ranjith Kumar

                                        Mobile no : [protected], [protected]

                                        Email : [protected]@gmail.com
                                        Nov 1, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 22, 2016
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                                        Thanks & Regards,
                                        Onlineclues Team
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