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OnlineClues Complaints & Reviews

3.1
Last updated Dec 18, 2021
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OnlineClues Head Office Address

Sector 57
Gurgaon
Gurgaon District
Haryana
India
122001

OnlineClues reviews & complaints page 184

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S
samiulla s
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of defective product

Address:Mumbai City, Maharashtra, 400 006
Website:onlineclues.com

The defective product serial no. Cin354666 delivered on 09/08/2016. Thursday.
The phones of the customer services are 24*7 busy stating the careless ness of the company.
We had also earlier filed a complain on 11/08/2016 regarding the same on the company website & reverted will contact us but it has been more than 5 days of complain & no response....
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P
palya
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have wrong order

Address:416012

Mera order dusara tha our muze packet dusara mil gaya hai aapke customer care ko ph lagata nahi hai login bhi thik tarah se hota nahi hai
mera bar code no hai[protected] plz call me [protected] this no...
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S
Shubham Lade
from Bhusawal, Maharashtra
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I want to cancel order

Website:Onlineclues

I chose the wrong product.. Order Id is CIN390023...
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D
dixipb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong size t shirt deliver

Address:Hisar, Haryana, 125001
Website:onlineclues.com

Reference to subject matter self have ordered 10 round neck t shirts with size of xxl from your website and today we have received t shirt with two different size i. E. M and xl size means not as per my order so kindly check and advice the return process without any charges to me as same was not my fault.

Look forward your urgent action to resolve the subject matter....
+1 photos
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V
V.manikanta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return my product pack of 5 polo t-shirts

Address:Hyderabad, Andhra Pradesh, 500072
Website:www.onlineclues.com

Order id : CIN373403
date of delivery :[protected]
Item name: london looks coloured 5 polo T-Shirts.
Size : L
note : i want return my order
reason : the recived prodect tottally differented which shown in the web site.The t-shirts are totally differt coloures doesn't mached actual shows images in your web site. So please take return my order....
+1 photos
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R
rahul@676
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake items

Address:122001
Website:OnlineClues.com

I received a wrong product from Onlineclues and since then i tried to contact them many a times and also have mailed them multiple times but there has been no response at all and neither my money had been refunded.

The concerned person of Onlineclues is Mr. RAVI KUMAR. He is the person who contacted me saying that he would refund the money but from next day his number is switched off

Employee id:1214592
...
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J
jkrko
from Gurgaon, Haryana
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About quality and colour

Address:624201
Website:onlineclues

I expected branded shirts but they send to me very poor quality shirts and also they send out of the colours of shirts.so i return my order.i want refund my money....
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P
piyusham
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The product i recieved was different from the product which i ordered

Address:Sahibganj, Jharkhand, 816109

Sir I ordered a product of 10 tshirts from London clues worth Rs 1099 . But the product which I recieved was different from the product which I ordered . Not even a single T-shirt matched from the one which I ordered. Please return this order and return my money back.the colours and design of the order are not nice and are not satisfactory. Return....
+1 photos
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C
chaitu1118
from Visakhapatnam, Andhra Pradesh
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Product return (london looks denim jeans)

Address:530013
Website:www.onlineclues.com

Hello sir,
This is chaitu, i have given an order of london looks denim jeans, but i got wrong product, which is completly different from my order. Kindly please return the order, and refund the amount as soon as possible
Note: i had ordered this product as guest to your website.
My ordered mobile number -[protected]
My order number-353743...
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J
jagdevt
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong colour product delivered

Address:Gurgaon, Haryana, 122018
Website:www.onlineclues.com

I ordered a 5 t-shirts pack on onlineclues but when i received the product its totally different than i ordered.

Even quality is not so good.

There address in gurgaon like sector 57, gurgaon is a fraud only they have no presence in gurgaon numbers never been attended or answered and no email reply if anyone have any concern about the product....
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E
Esaiyarasan
from Gurgaon, Haryana
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Product name: combo of 10 cotton stylish t-shirts

Address:Chennai, Tamil Nadu, 600093

Order id:cin360294
Cost rupees:1099 (100 extra for shipping)
Total amount: 1199 rupees

Returned reasons:

Product (T-shirts) is totally different in design from the show in image of your site. It's not regular medium size and
Many t-shirt are same colour.
I also did not receive any separate invoice......
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C
chandnigangwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different as ordered

Address:Indore, Madhya Pradesh, 452002
Website:instagram

I order combo of 3 pure linen shirts.. The ordered product doesnot match my expectation and was different which i ordered.. Kindly return my product and refund my money

My contact no [protected]
My order no. Cin361863...
+1 photos
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D
Dhaval Rajnikant Kotecha
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I m complaining about my 5 shirt wrong order delivered.

Address:Ahmedabad, Gujarat, 380013
Website:Www.onlinecluse.com

I have purchased london brand 5 shirts in your site. But it's colour are totally different and size are not fit for me. So i request u to send my money back or change the shirt.
My order no is ; cin357715
When i ordered shirt then i show colour which i like and think this is the best colour that i found buy when i received the order it s wrong. Pls.....
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D
Dhrumil Bhatt
from Ahmedabad, Gujarat
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Product is not as per size

Address:122001
Website:Onlineclues.com

I have received my order bearing order no. CIN365212. The product is not as per my size & the t-shrts are similar in colours as well as in design. So kindly replace the product nd refund my money Rs.1199/-. Further, almost 3-4 t shrts are same in colours and in design too. It is pertinent to mention here that material is not good....
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K
kisha31
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return product & return cash

Address:380006
Website:Online Clues

Order id - cin359568
Sold by - online clues
Date of delivery - 12 august
Product name - branded london looks set of 5 shirt @flat
Size - go
Sub total - 1099 r.
Return reason - i have not satisfied this product because the quality is not good. So i have request you to refund my mony back & return your product back.
Thanks
Regards - laljibhai sharma...
+1 photos
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J
Jagdish Jadhwar
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Cancellation of order

Address:413736
Website:www.onlineclues.com

Hello sir,
I have ordered two combo packs of shirts having order ID CIN385450 and CIN385392. After reading reviews I want to cancel the order. But there is no option of cancelling order....
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A
akshay aher
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order 3jeans n 10tshirts return

Address:Thane, Maharashtra, 400606
Website:online clues

This products are totally 3rd class..
I have com. N return my money n give ur product.. I call u but dnt any one receive the call..
Sab faltu mal hai.
Shirt bhi fatgaya hai.. I dnt live... U take action for this. N give ur product n my money return to mi... Fastly.. Rwturn.. This product are so many prblm size n other please send ur exicutive n receive products...
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P
Padamm Kumar Jain
from Mumbai, Maharashtra
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Miss matching colour and size of shirts

Address:Bhilwara, Rajasthan, 311001
Website:Www.Onlineclues.com

Respected sir I received shirt pack of 5 London looks brand but all are different colours and sizes bcz in advertising different colour and recived all different colour so sir I am disappointed bcz this is my first time shopping from this site so solve the problem and return to same colour and size...
+2 photos
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M
mahklike
from Gurgaon, Haryana
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Cloth quality is low

Address:Gwalior, Madhya Pradesh, 474001
Website:onlineclouse.com

I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.u have mailed them also.the return policy is of 7 days.plz do the favour and solve my problem...
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Y
Yatin saluja
from Mumbai, Maharashtra
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T Shirt 10

Address:132001
Website:Www.onlineclues.com

Aapne tshirts kon c dikha rkhi h nd bhej kon c di naa design ache h naaa e colur same h bhot bekar tshirts h...
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