Claimed

OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnlineClues reviews & complaints page 187

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vipul84
from Bengaluru, Karnataka
Aug 11, 2016
Resolved
Report
Copy
Resolved

Address: Varanasi, Uttar Pradesh, 221001

Onlineclues — 5shirt set


Sir/madam

Myself sri ritesh yadav from varanasi. I have ordered branded combo of 5 premium linen shirts of rs 1099 and my order number is cin303416. But i am not satisfied with the product. Becasue the quality of the product is not good... Thus i request you to refund my money back and take your product back...

Thanks
Regards
Sri ritesh yadav
Varanasi

My order number cin303416
Please reply me immediately.

Ri ritesh yadav
+1 photos
Sep 13, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2016
OnlineClues Customer Care's response
Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team
Waste site and warast quality and fake brand I will complet the police
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nipun04
    from Mumbai, Maharashtra
    Aug 11, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: Meerut, Uttar Pradesh, 250001
    Website: Onlineclues.com

    I have ordered from online clues order id-cin342695 and cin342797. I received my product on 1aug2016. I have complained on 2aug2016 to return/refund them. Complaint id-9019 and 9020.
    I am calling them again and again and now they are asking me to send product back to them by speed lost. Company's number is [protected]/39

    Company is playing with customers.
    Please take some action

    Regards
    Nipun mehra
    Sep 14, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Aug 12, 2016
    OnlineClues Customer Care's response
    Dear Customer,
    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com

    Thanks & Regards,
    Onlineclues Team
    I h got different jeans of 3 pack thn the inages shown
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      W
      water pcmc
      from Mumbai, Maharashtra
      Aug 11, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Pune, Maharashtra, CIN341932

      R/s,
      I want to return my shirts which where of order no cin341932 as the quality is so poor and dull. Main is which shirts you have posted are totaly different. Most important thing is its feeling like i have been cheated with such fool material which you have send to me. I hope you may refund my money as early as possible.
      Plz stop cheating to the customers.
      Sep 13, 2016
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Aug 11, 2016
      Updated by water pcmc
      plz refund as early as possible
      Verified Support
      Aug 12, 2016
      OnlineClues Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

      Regards,
      Onlineclues Team
      Jeans were not the same as ordered. In the pack of 3 colour of 2 jeans is same. Kindly send the ordered jeans as soon as possible.
      Not to be satisfied to these product wrong product delivery
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sri Venkat Sharmaji
        Aug 11, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: 600004

        Sir/madam

        Myself sri venkat sharmaji from chennai. I have ordered branded combo of 5 premium linen shirts of rs 1099 and my order number is cin351584. But i am not satisfied with the product. Becasue the quality of the product is not good... Thus i request you to refund my money back and take your product back...

        Thanks
        Regards
        Sri venkat sharmaji
        Chennai.

        My order number cin351584
        Please reply me immediately.

        Ri venkat sharmaji
        Sep 12, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2016
        OnlineClues Customer Care's response
        Dear customer,
        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly & Please check your gmail account customer care team will revert to you.
        Thanks & Regards,
        Onlineclues Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          As if Ali
          Aug 11, 2016
          Report
          Copy

          Address: Jodhpur, Rajasthan, 342001
          Website: onlineclue

          Mera product OID 308442 Abhi tak return NH hia 1August ko deliver hua tha uske baad kahi bar compliaint Kar Diya plz mera product return kijiye ya pir mujhe consumer court Jana padega
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            San25selva
            from Tirupati, Andhra Pradesh
            Aug 10, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: 122001
            Website: Www.onlineclues.com

            Order id : cin359433
            Order date : aug 5, 2016
            Date of delivery : aug 8 2016
            Product name : london looks blend of 5 cotton shirts
            Unit cost. : 999 (100 delivery charge)

            Return reason : product is tottally different in design, colour and also in cloth from the show in image of our site and it also damaged if we contact customer care number is always busy only one time they have attend our call and there is no response among them while speaking it self they have suddenly cut our line
            +2 photos
            Sep 13, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Aug 10, 2016
            Updated by San25selva
            Return reason : product is tottally different in design, colour and also in cloth from the show in image of our site and it also damaged if we contact customer care number is always busy only one time they have attend our call and there is no response among them while speaking it self they have suddenly cut our line
            Verified Support
            Aug 12, 2016
            OnlineClues Customer Care's response
            Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly & please check your gmail account customer care team will revert to you.
            Thanks & Regards,
            Onlineclues customer care.
            Verified Support
            Aug 12, 2016
            OnlineClues Customer Care's response
            Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team
            Guys, this is just a fraud company fraud site. The best word for them are THUGS. I ordered 3 shirts few days ago and Recieved my product today but after seeing them i was totally shocked. Product which i received was totally different from the product i saw on site. And when i tried calling them their phones they were not picking the phones.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kanishk bhagat
              from Gwalior, Madhya Pradesh
              Aug 10, 2016
              Report
              Copy

              Address: Jabalpur, Madhya Pradesh, 482001

              Receiving date 10/8/16

              my order is different and deliver goods is different please return my amount
              and your executive is not receive my phone
              +3 photos
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ashok Pilankar
                from Kolhapur, Maharashtra
                Aug 10, 2016
                Report
                Copy

                Address: 122001
                Website: www.onlineclues.com

                I Ashok S.Pilankar earlier order
                Combo Of 3 High Quality Branded Linen Shirts, as per order no.CIN348258, & Today I received this order, but I think its not as per our product description, so I want to return this product..

                So please take return this product & refund my all money which i paid to u against this.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vikrant janrao meshram
                  from Patna, Bihar
                  Aug 10, 2016
                  Report
                  Copy

                  Address: 440026

                  Reelected/ sir i please the ordar 22jully 5_1 shirt is damage n short size you delivered l size i want to xl size i contact last 15 dates no reply your company member so please exchange my order urgently n reply my name. Is mr. Vikrant j meshram from. Nagpur maharashtra
                  +2 photos
                  Aug 10, 2016
                  Updated by Vikrant janrao meshram
                  Products colitis very poour
                  Aug 11, 2016
                  Updated by Vikrant janrao meshram
                  Respect d /sir so please my biking ordar 22/7/2016/ London looks blends of 5 shirt is but you delivered L size I want XL size please reply fast thank you
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kishor panchal
                    from Mumbai, Maharashtra
                    Aug 10, 2016
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra, 400014
                    Website: www.onlinecluse.com

                    Please replace my ORDER ID : CIN299619

                    Date : 15/07/2016

                    Name : IRFAN HUSSAIN

                    Address: Shop no, 156/158, rangari chawl near khatri masjid opp shalimar gust house D S Fhalke road Dadar east mumbai -400014

                    CONTACT NO. : [protected]

                    Email ID : [protected]@gmail.com

                    ORDER DETAILS : LONDON LOOKS Blend Of Cotton shirts,
                    Size : M
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      benny77
                      from Thiruvananthapuram, Kerala
                      Aug 10, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Chennai, Tamil Nadu, 600056
                      Website: onlineclues.com

                      Want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                      this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file FIR against you of 420 kindly revert me soon.
                      my order code is OID 313920
                      Contact no.[protected]
                      Please return this
                      Sep 11, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 11, 2016
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                      Thanks & Regards,
                      Team Onlineclues
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Deepak@bunty
                        Aug 10, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 122001
                        Website: www.online clues. com

                        My order The London look set of 5 shirts Product received on time but a huge difference in colour and size and fabric.According to company casual cotton shirts but no its a markin cloth. Colour provided other than order placed and size L ordered but M size received.Thus a request is to plz get my consignment returned and do the needful.It would be a huge obligation.Thanks and regards
                        +1 photos
                        Sep 13, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 12, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.
                        Regards,
                        Team Onlineclues
                        Verified Support
                        Aug 12, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

                        Regards,
                        Team Onlineclues
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          heena sukhadia
                          Aug 10, 2016
                          Report
                          Copy

                          Address: Surat, Gujarat, TRK#783765614141

                          Not good collection
                          Aug 10, 2016
                          Updated by heena sukhadia
                          return refund
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            namilla mohan
                            from Siddipet, Telangana
                            Aug 10, 2016
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Karimnagar, Andhra Pradesh, 505468
                            Website: Online Clues

                            Dear Sir I Recieved The Product From Online Booking . It Delivered to me at 10.08.2016 i saw the product but one small problem of Size . am not satisfy of this product. so i would like to refund of my money and return the product to your office .. so please kindly issue my amount and refund it. london cotton shirts are not suitable to my personalty so please refund my money...
                            Sep 14, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Aug 10, 2016
                            Updated by namilla mohan
                            1350593
                            Verified Support
                            Aug 11, 2016
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard.
                            Thanks & Regards,
                            Onlineclues customer care team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              san.naveen022
                              Aug 10, 2016
                              Report
                              Copy

                              Address: Hisar, Haryana, 125001
                              Website: www.onlineclues.com

                              Hi I am Naveen. Just now I received three colour shirts. ( Black, blue, yellow) Yellow shirts is damage product. But I order in website ( red, dark blue, green)... My order is[protected]. Call back no is [protected]. Set of 3 shirts 699 + shipping 100 = Total billed amount is 799. So I need to return the product immediately...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sumit Padwalkar
                                from Mumbai, Maharashtra
                                Aug 10, 2016
                                Report
                                Copy

                                Address: 410201
                                Website: www.Onlineclues.com

                                Product shown is not delivered and very poor quality jeans deliverd...i ordered pack of 3 jeans and i want to return it
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  Yashdeep Yadav
                                  from Delhi, Delhi
                                  Aug 10, 2016
                                  Report
                                  Copy

                                  Address: 411057
                                  Website: www.onlineclues.com

                                  I am not agree with the product so i wont to return this product.
                                  When i try to customer care number but they are not receive our phone so please do my process as soon as possible because i wont to return this product.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    raja reddey
                                    from Nagari, Andhra Pradesh
                                    Aug 10, 2016
                                    Report
                                    Copy

                                    Address: Chittoor, Andhra Pradesh, 571501

                                    I book 38size jeans but u r given 34. And also xxl size shirts also booked but u r given xl size. How could u give delivery like. This.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aakash Tribhuwan
                                      Aug 10, 2016
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi, 423109
                                      Website: onlineclue

                                      I have order 3 different types of jeans... Nd they gave me same 3 jeans... Nd the quality is worst they shown something and gave something.. I want my money back
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sagar Chudasama
                                        from Rajkot, Gujarat
                                        Aug 10, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Junagadh, Gujarat, 362560

                                        Onlineclues — return my order

                                        Order details:

                                        Order id: cin353543
                                        Date of delivary: august 07, 2016
                                        Product name: combo of 3 stylish pants
                                        Unit cost:999 rupees (100 extra for shipping)
                                        Total amount: 1099 rupees

                                        Returned reasons:

                                        Product (pants) is totally different in design from the show in image of your site.
                                        All pants are plain.
                                        I also did not receive any separate invoice
                                        Sep 11, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 11, 2016
                                        OnlineClues Customer Care's response
                                        Dear Customer,

                                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com

                                        Thanks & Regards,
                                        Onlineclues Team
                                        Sir i made an order of amount 799 rs for a set of 3 shirts and the quality and colour is not the one which is showed.I tried to call the company several times but call was jst busy I would like to request you to please some how try to return my money.
                                        Thank you
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit