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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 185

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N
Neel Rock
Aug 14, 2016
Resolved
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Resolved

Address: 400006
Website: Indian consumer complaints

I order 5 shirts through online clues Order no. CIN327241
when i received order the product is totally different ..
when complain through the mail . I got a mail saying send the picture of the defected products, I did.. but after that till now I have not received any mail or call anything.. It's been 15day.
when i call to the customer care . nobody is receiving call
online clues make fraud with me they are promising good servicing,
but they just take money of waste product, defective product...
May 12, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2016
OnlineClues Customer Care's response
Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly & Please check your gmail account customer care team will revert to you.
Thanks & Regards,
Onlineclues Team
Sep 10, 2016
Updated by Neel Rock
Still no response from onlineclues. The reason is not just viable. I have got your mail of your courier service but it's not very true. You can easily correct the product and you will not face any issues to collect this from my area. Why onlineclues finding reason to get away.??
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    V
    Vikas Kedare
    from Mumbai, Maharashtra
    Aug 13, 2016
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 421605
    Website: Quality issue

    Dear sir,
    I ordered London looks blend of 5 cotton shirts in your onlineclues.com on 9th August 2016.
    I received this order after 3 days which are completely different in colours, size, material from what i ordered.
    I would be not interested to use this product hence requesting to return this order.
    If i will not get any reply on these i will complaint to consumer forum.
    My Contact number is- [protected]

    Order details are -
    Order number -CIN368643
    Item name -London looks blend of 5 cotton shirts
    Shipper -Spark International
    Vat/Tin No.-[protected]
    +1 photos
    Sep 17, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Aug 17, 2016
    OnlineClues Customer Care's response
    Dear Customer,
    Please check Your gmail account, customer care team will revert to you, Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

    Thanks
    Team Onlineclues
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      J
      Jitendra Kumar Savkare
      from Gwalior, Madhya Pradesh
      Aug 13, 2016
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      Address: Gwalior, Madhya Pradesh, 474001

      Jo order kiya gaya tha us colour me orders nahi aaya karpa kar ise return kare ya Jo order kiya use bheje
      Aug 13, 2016
      Updated by Jitendra Kumar Savkare
      Jo order kiya us colour ke shart aapne nahi bheje karpa kar Jo order kiya use bheje ya fir ise return lekar jaye.
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        N
        nausheen786
        from Brahmapur, Odisha
        Aug 13, 2016
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        Address: 760001
        Website: ONLINECLUES.COM

        Order no--cin364966

        booking on--08-agu-2016
        sir product(shirt)is totally diffrent in colour materiyal &size also show in imeage of your site.

        I also did not reacive any separate invoce

        so please ritun my order
        +1 photos
        Please I do not want the product
        I order a london looks t shirts and they have given 5 london looks t shirt another any other brand .with different colour which i did not order it
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          R
          Rishabh Gouraha
          from Kolkata, West Bengal
          Aug 13, 2016
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          Address: Durg, Chhattisgarh, 522380858
          Website: onlineclues.com

          The product is not as same in the site and it is not fit in my size and also the product is so different
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            M
            Mohan reddy mrs
            from Bengaluru, Karnataka
            Aug 13, 2016
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            Address: 560043
            Website: Onlineclues

            Quality is very bad pants please return my money
            Aug 13, 2016
            Updated by Mohan reddy mrs
            Please refund money don't cheat people on website
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              B
              balaram dutta
              Aug 13, 2016
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              Address: Gurgaon, Haryana, 122001

              Plz return your product as it is faulty.the product doesn't match as shown in your site.quality is also very bad
              +1 photos
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                P
                Pranish Bhoir
                from Mumbai, Maharashtra
                Aug 13, 2016
                Resolved
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                Resolved

                Address: 400042
                Website: www.onlineclues.com

                I ordered 3 denim jeans which looks totaly shapeless and horrible
                what i seen on the website and what i received at my place is totaly out of the world so my kind request is help me to give my refund as soon as possible
                totally bad experience...no way to contact you people no responses still now its shown busy and ringing but never lifted and i suggest everyone not to purchase from here this totaly undevelpd site no service only making money thats it
                i end up saying terrible experience ever
                as of now do something about this
                May 16, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Aug 15, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Team Onlineclues
                Aug 16, 2016
                Updated by Pranish Bhoir
                i dont want a mail response i want a call and quick solution for your fraud behaviour so please do me a quick of refunding my valueable money and take away your horrible trash product from my place as they are not wearable
                contact-[protected]
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                  B
                  Baccha Party
                  from Kharagpur, West Bengal
                  Aug 13, 2016
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                  Address: Paschim Medinipur, West Bengal, 721302
                  Website: onlineclues.com

                  I have ordered london looks blend of 5 cotton shirts but received shirts 5 cotton shirts of totally different color and one of the shirt is damaged one. My order number is cin366240.
                  Kindly look into this matter and either replace the order or credit the amount.

                  Rajiv
                  Kharagpur
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                    C
                    Chandan Simha
                    from Hubli, Karnataka
                    Aug 13, 2016
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                    Address: Bangalore Rural, Karnataka, 562123
                    Website: online clues.com

                    I complained about the purchased product.. the complained number is. 8812-2. Before 10days I complained. Till also no response from u r company. I called customer care number. But they didn't pick the call.. my opinion online clue is worst & cheaters.
                    +1 photos
                    Aug 13, 2016
                    Updated by Chandan Simha
                    Response quickly
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                      riyaz bhati
                      Aug 13, 2016
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                      Address: Sikar, Rajasthan, 332001

                      Shirt color change and shirt is no cotton style
                      Aug 13, 2016
                      Updated by riyaz bhati
                      Shirt is color change and no beautiful
                      Aug 13, 2016
                      Updated by riyaz bhati
                      Shirt is coloe change and no cotton shirt
                      Aug 13, 2016
                      Updated by riyaz bhati
                      Color is change and no satisfied of your product
                      Product (shirts) is totally different in design from the show in image of your site.
                      My shirt are plain.
                      cloths are very bad and design not body fit
                      I also did not receive any separate invoice...
                      i want refund my money
                      it is too cheap shirts so i don't want this type of shirts...So please solve my problem.

                      Thanks,
                      Kishor Chaugule
                      [protected]
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                        P
                        Pappu Patil
                        Aug 13, 2016
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                        Address: Dhule, Maharashtra, 424001

                        I have return my shirt cause is quality so poor
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                          J
                          Jigar chauhan
                          from Solapur, Maharashtra
                          Aug 13, 2016
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                          Address: Hisar, Haryana, 522391281
                          Website: Online clues.com

                          I have ordered shirt of 5 pack. I have received on 12-08-16 but coloured change and size didfrent in my ordered. I have 20 to 25 time call to phone but not answer on phone no. So earliest resolved my query.
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                            A
                            anand121212
                            from Ahmedabad, Gujarat
                            Aug 13, 2016
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 380001
                            Website: onlineclues

                            I order 5 shirts through online clues..
                            when i receive order . the product is tottaly different ..
                            when complain through the mail . no boday is response
                            when i call to the customer care . nobody is receiving call
                            online clues make fraud with me they are promising good servicing,
                            but they are just take money of waste product, defective product
                            May 13, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 15, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,
                            Greetings from Onlineclues.com Our customer care Team will Contact You Shortly
                            Thanks
                            Aug 15, 2016
                            Updated by anand121212
                            Nobody is Contact me you are making foolish to people ...
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                              S
                              sanjeev kumar vishwakarma
                              Aug 13, 2016
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                              इस साईट पर इन्ही शर्ट की अनेक समस्याओं को मैंने आज ही देखा है जिसको देखते हुए मैं भी 5 कॉटन शर्ट का ये ऑर्डर नम्बर CIN373131 को वापिस करना चाहता हूँ चूँकि अभी आर्डर आया नही है यदि आ गया तब भी वही समस्या आएगी इसीलिये मैं पहले से ही इस ऑर्डर को वापिस करता हूँ ताकि आने वाली समस्या से बचा जा सके हो सके तो इसे कैंसिल करने का कष्ट करें
                              धन्यवाद
                              Aug 13, 2016
                              Updated by sanjeev kumar vishwakarma
                              Onlineclues — London look 5 cotton shirt

                              1 Review
                              Sa sanjeev kumar vishwakarma on Aug 13, 2016
                              Mark as Resolved
                              Order ID: CIN373131
                              Phone/Mobile Number: [protected]

                              इस साईट पर इन्ही शर्ट की अनेक समस्याओं को मैंने आज ही देखा है जिसको देखते हुए मैं भी 5 कॉटन शर्ट का ये ऑर्डर नम्बर CIN373131 को वापिस करना चाहता हूँ चूँकि अभी आर्डर आया नही है यदि आ गया तब भी वही समस्या आएगी इसीलिये मैं पहले से ही इस ऑर्डर को वापिस करता हूँ ताकि आने वाली समस्या से बचा जा सके हो सके तो इसे कैंसिल करने का कष्ट करें
                              धन्यवाद
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                                D
                                Dr k vivek Shrivastav
                                from Bilaspur, Chhattisgarh
                                Aug 13, 2016
                                Resolved
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                                Resolved

                                Address: Satna, Madhya Pradesh, 485001
                                Website: onlineclues.com

                                I have ordered combo of 5 polo t shirt and trying to track the order but there is no facility to track the order they also do not pick call .. also i am trying to connect since 2 days but they are not picking call..and i have written a mail to know about tracking the order but there is no response so i would like to suggest all of you please do not purchase any item from online clues.com
                                Sep 15, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 15, 2016
                                OnlineClues Customer Care's response
                                Dear Sir,
                                Your order is not confirmed, Please make a new order with right product, We will help you for dispatch your consignment.
                                Team Onlineclues
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                                  A
                                  Ajay Usdad
                                  from Surat, Gujarat
                                  Aug 13, 2016
                                  Resolved
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                                  Resolved

                                  Address: Hisar, Haryana, 125001
                                  Website: Onlineclues.com

                                  I have ordered shirts from this website and they have not delivered as per my order, now if i am trying to contact them, they are not replying
                                  I have complained several times..
                                  My contact no. :[protected]
                                  My name:- Ajay Usdad
                                  Order no.:- CIN288386
                                  COMPLAINT NO:8093
                                  company add.:- spark international, opp. Holy hospital, tosham road, hisar-125001 hariyana.

                                  They are not replying to my calls and emails.
                                  Sep 24, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 17, 2016
                                  OnlineClues Customer Care's response
                                  Hello Customer,
                                  Greetings from Onlineclues.com Our customer care Team will Contact You Shortly
                                  Thanks,
                                  Team Onlineclues
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                                    A
                                    Adityaasingh21
                                    from Mumbai, Maharashtra
                                    Aug 12, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400060
                                    Website: www.onlineclues.com

                                    My product is not as it was shown on the website.kindly refund my money.please it is kind request to all of you people do not fall for this fake site. It does not receives a call. Every time it just shows that the person you are trying to call is currently busy. How will i get my refund back?
                                    CIN341825
                                    Refund me or else a complaint will be filed in consumer forum.


                                    Fake company!!!
                                    Fake product!!!
                                    Sep 19, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2016
                                    OnlineClues Customer Care's response
                                    Dear Customer,

                                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                    Thanks & Regards,
                                    Onlineclues Team
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                                      N
                                      Nishant4189
                                      from Mumbai, Maharashtra
                                      Aug 12, 2016
                                      Resolved
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                                      Resolved

                                      Address: 400705
                                      Website: www.OnlineClues.com

                                      The product shown into the Website is different & the product which i have got it too much different with very low quality.
                                      Unexpected wrong delivery of product
                                      Sep 18, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Aug 12, 2016
                                      Updated by Nishant4189
                                      The product shown into the Website is different & the product which i have got it too much different with very low quality.
                                      Verified Support
                                      Aug 17, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                      Thanks & Regards,
                                      Onlineclues Team
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                                        J
                                        jayguru27
                                        Aug 12, 2016
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                                        Address: Akola, Maharashtra, 444001
                                        Website: onlineclues

                                        I just reicved my order of 5 cotton shirts parcel that is not proper colour and qualety of shirts, which i seen on your website please refund my money, i take your order back, then i complant to cunsumer cort,
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