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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

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2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 185

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Address: 400006

Website: Indian consumer complaints

I order 5 shirts through online clues Order no. CIN327241
when i received order the product is totally different ..
when complain through the mail . I got a mail saying send the picture of the defected products, I did.. but after that till now I have not received any mail or call anything.. It's been 15day.
when i call to the customer care . nobody is receiving call
online clues make fraud with me they are promising good servicing,
but they just take money of waste product, defective product...

May 12, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly & Please check your gmail account customer care team will revert to you.
Thanks & Regards,
Onlineclues Team

Sep 10, 2016

Updated by Neel Rock Still no response from onlineclues. The reason is not just viable. I have got your mail of your courier service but it's not very true. You can easily correct the product and you will not face any issues to collect this from my area. Why onlineclues finding reason to get away.??

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Address: Thane, Maharashtra, 421605

Website: Quality issue

Dear sir,
I ordered London looks blend of 5 cotton shirts in your onlineclues.com on 9th August 2016.
I received this order after 3 days which are completely different in colours, size, material from what i ordered.
I would be not interested to use this product hence requesting to return this order.
If i will not get any reply on these i will complaint to consumer forum.
My Contact number is- [protected]

Order details are -
Order number -CIN368643
Item name -London looks blend of 5 cotton shirts
Shipper -Spark International
Vat/Tin No.-[protected]

+1 photos

Sep 17, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

OnlineClues Customer Care's response Dear Customer,
Please check Your gmail account, customer care team will revert to you, Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Thanks
Team Onlineclues

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Address: Gwalior, Madhya Pradesh, 474001

Jo order kiya gaya tha us colour me orders nahi aaya karpa kar ise return kare ya Jo order kiya use bheje

Aug 13, 2016

Updated by Jitendra Kumar Savkare Jo order kiya us colour ke shart aapne nahi bheje karpa kar Jo order kiya use bheje ya fir ise return lekar jaye.

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Address: 760001

Website: ONLINECLUES.COM

Order no--cin364966

booking on--08-agu-2016
sir product(shirt)is totally diffrent in colour materiyal &size also show in imeage of your site.

I also did not reacive any separate invoce

so please ritun my order

+1 photos

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T

Taha Qureshi

from Mumbai, Maharashtra

Aug 15, 2016

Please I do not want the product

A

ankgi68

from Mumbai, Maharashtra

Aug 15, 2016

I order a london looks t shirts and they have given 5 london looks t shirt another any other brand .with different colour which i did not order it

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Address: Durg, Chhattisgarh, 522380858

Website: onlineclues.com

The product is not as same in the site and it is not fit in my size and also the product is so different

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Address: 560043

Website: Onlineclues

Quality is very bad pants please return my money

Aug 13, 2016

Updated by Mohan reddy mrs Please refund money don't cheat people on website

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Address: Gurgaon, Haryana, 122001

Plz return your product as it is faulty.the product doesn't match as shown in your site.quality is also very bad

+1 photos

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Address: 400042

Website: www.onlineclues.com

I ordered 3 denim jeans which looks totaly shapeless and horrible
what i seen on the website and what i received at my place is totaly out of the world so my kind request is help me to give my refund as soon as possible
totally bad experience...no way to contact you people no responses still now its shown busy and ringing but never lifted and i suggest everyone not to purchase from here this totaly undevelpd site no service only making money thats it
i end up saying terrible experience ever
as of now do something about this

May 16, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Team Onlineclues

Aug 16, 2016

Updated by Pranish Bhoir i dont want a mail response i want a call and quick solution for your fraud behaviour so please do me a quick of refunding my valueable money and take away your horrible trash product from my place as they are not wearable
contact-[protected]

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Address: Paschim Medinipur, West Bengal, 721302

Website: onlineclues.com

I have ordered london looks blend of 5 cotton shirts but received shirts 5 cotton shirts of totally different color and one of the shirt is damaged one. My order number is cin366240.
Kindly look into this matter and either replace the order or credit the amount.

Rajiv
Kharagpur

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Address: Bangalore Rural, Karnataka, 562123

Website: online clues.com

I complained about the purchased product.. the complained number is. 8812-2. Before 10days I complained. Till also no response from u r company. I called customer care number. But they didn't pick the call.. my opinion online clue is worst & cheaters.

+1 photos

Aug 13, 2016

Updated by Chandan Simha Response quickly

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Address: Sikar, Rajasthan, 332001

Shirt color change and shirt is no cotton style

Aug 13, 2016

Updated by riyaz bhati Shirt is color change and no beautiful

Aug 13, 2016

Updated by riyaz bhati Shirt is coloe change and no cotton shirt

Aug 13, 2016

Updated by riyaz bhati Color is change and no satisfied of your product

View replies

K

Kishor Chaugule

from Mumbai, Maharashtra

Aug 21, 2016

Product (shirts) is totally different in design from the show in image of your site.
My shirt are plain.
cloths are very bad and design not body fit
I also did not receive any separate invoice...
i want refund my money
it is too cheap shirts so i don't want this type of shirts...So please solve my problem.

Thanks,
Kishor Chaugule
[protected]

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Address: Dhule, Maharashtra, 424001

I have return my shirt cause is quality so poor

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Address: Hisar, Haryana, 522391281

Website: Online clues.com

I have ordered shirt of 5 pack. I have received on 12-08-16 but coloured change and size didfrent in my ordered. I have 20 to 25 time call to phone but not answer on phone no. So earliest resolved my query.

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Address: Ahmedabad, Gujarat, 380001

Website: onlineclues

I order 5 shirts through online clues..
when i receive order . the product is tottaly different ..
when complain through the mail . no boday is response
when i call to the customer care . nobody is receiving call
online clues make fraud with me they are promising good servicing,
but they are just take money of waste product, defective product

May 13, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2016

OnlineClues Customer Care's response Dear Customer,
Greetings from Onlineclues.com Our customer care Team will Contact You Shortly
Thanks

Aug 15, 2016

Updated by anand121212 Nobody is Contact me you are making foolish to people ...

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इस साईट पर इन्ही शर्ट की अनेक समस्याओं को मैंने आज ही देखा है जिसको देखते हुए मैं भी 5 कॉटन शर्ट का ये ऑर्डर नम्बर CIN373131 को वापिस करना चाहता हूँ चूँकि अभी आर्डर आया नही है यदि आ गया तब भी वही समस्या आएगी इसीलिये मैं पहले से ही इस ऑर्डर को वापिस करता हूँ ताकि आने वाली समस्या से बचा जा सके हो सके तो इसे कैंसिल करने का कष्ट करें
धन्यवाद

Aug 13, 2016

Updated by sanjeev kumar vishwakarma Onlineclues — London look 5 cotton shirt

1 Review
Sa sanjeev kumar vishwakarma on Aug 13, 2016
Mark as Resolved
Order ID: CIN373131
Phone/Mobile Number: [protected]

इस साईट पर इन्ही शर्ट की अनेक समस्याओं को मैंने आज ही देखा है जिसको देखते हुए मैं भी 5 कॉटन शर्ट का ये ऑर्डर नम्बर CIN373131 को वापिस करना चाहता हूँ चूँकि अभी आर्डर आया नही है यदि आ गया तब भी वही समस्या आएगी इसीलिये मैं पहले से ही इस ऑर्डर को वापिस करता हूँ ताकि आने वाली समस्या से बचा जा सके हो सके तो इसे कैंसिल करने का कष्ट करें
धन्यवाद

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Address: Satna, Madhya Pradesh, 485001

Website: onlineclues.com

I have ordered combo of 5 polo t shirt and trying to track the order but there is no facility to track the order they also do not pick call .. also i am trying to connect since 2 days but they are not picking call..and i have written a mail to know about tracking the order but there is no response so i would like to suggest all of you please do not purchase any item from online clues.com

Sep 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2016

OnlineClues Customer Care's response Dear Sir,
Your order is not confirmed, Please make a new order with right product, We will help you for dispatch your consignment.
Team Onlineclues

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Address: Hisar, Haryana, 125001

Website: Onlineclues.com

I have ordered shirts from this website and they have not delivered as per my order, now if i am trying to contact them, they are not replying
I have complained several times..
My contact no. :[protected]
My name:- Ajay Usdad
Order no.:- CIN288386
COMPLAINT NO:8093
company add.:- spark international, opp. Holy hospital, tosham road, hisar-125001 hariyana.

They are not replying to my calls and emails.

Sep 24, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Our customer care Team will Contact You Shortly
Thanks,
Team Onlineclues

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Address: Mumbai City, Maharashtra, 400060

Website: www.onlineclues.com

My product is not as it was shown on the website.kindly refund my money.please it is kind request to all of you people do not fall for this fake site. It does not receives a call. Every time it just shows that the person you are trying to call is currently busy. How will i get my refund back?
CIN341825
Refund me or else a complaint will be filed in consumer forum.

Fake company!!!
Fake product!!!

Sep 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: 400705

Website: www.OnlineClues.com

The product shown into the Website is different & the product which i have got it too much different with very low quality.
Unexpected wrong delivery of product

Sep 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 12, 2016

Updated by Nishant4189 The product shown into the Website is different & the product which i have got it too much different with very low quality.

Verified Support

Aug 17, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Akola, Maharashtra, 444001

Website: onlineclues

I just reicved my order of 5 cotton shirts parcel that is not proper colour and qualety of shirts, which i seen on your website please refund my money, i take your order back, then i complant to cunsumer cort,

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