Aug 21, 2016
Updated by ahirjay51 Not a single satisfactory response from their side after too many complaints and after many days. they still dont tell me in mail that when my order will be taken back and what about refund and not contacting me.their care numbers are replaying busy and not a single call was received by them.in mail i asked about solution of my problem and rather then taking action every time they are replying "(Dear jay,
We completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem.
Thanks & Regards,
Onlineclues customer care team
Contact : [protected], [protected])"
Aug 21, 2016
Updated by ahirjay51 From me, Today. 10:46pm,
Not a single satisfactory response from your side after too many complaints and after many days.when my order will be taken back and what about refund
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On Aug 19, 2016 12:49 PM, "Onlineclues Customer Care" <[protected]@onlineclues.com> wrote:
Dear jay,
We completely understand your concern and apologize for the inconvenience caused. We will try to resolve your problem.
Thanks & Regards,
Onlineclues customer care team
Contact : [protected], [protected]
On Thu, Aug 18, 2016 at 7:24 PM, jay ahir <[protected]@gmail.com> wrote:
So plz let me inform when my order will be taken back for return and what about refund process.your given consumers help line numbers are not responding any time, its either showing busy or no response.
On Aug 18, 2016 6:22 PM, "Onlineclues Customer Care" <[protected]@onlineclues.com> wrote:
Dear Jay,
Sorry for inconvenience, This is inform you that we have taken a note of your concern and will get back to you.
Regards,
Team Onlineclues customer care
Contact : [protected], [protected]
On Wed, Aug 17, 2016 at 12:33 PM, jay ahir <[protected]@gmail.com> wrote:
Phone/Mobile Number: [protected]
Order details:
Order id: CIN376371
Order date: august 11, 2016
Date of delivary: august 16, 2016
Product name: LONDON LOOKS fusion of 5 check shirt
Ize:m
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees
Returned reasons:
Product (shirts) is totally different in design from the show in image of your site.and size is also wrong its short sized material in l size.
I also did not receive any separate invoice.many time i tried to contact consumer care but not a single phone call was received.plse take necessary actions.and take return my order and refund the ammount.
