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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 182

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S
sunil00
Aug 20, 2016
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Address: Bhopal, Madhya Pradesh, 462024

We have ordered 3 combo shirts of colour cream. Blue and white and we have got the delivery of red pink and green this is not fare. I will complain about this to consumer care office. And i am a BJP EMPLOYEE.
Aug 20, 2016
Updated by sunil00
We have ordered 3 combo shirts of colour cream. Blue and white and we have got the delivery of red pink and green this is not fare. I will complain about this to consumer care office. And i am a BJP EMPLOYEE.
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    shreyanshjainshiv
    Aug 20, 2016
    Resolved
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    Resolved

    Address: Agra, Uttar Pradesh, 282005
    Website: Indian consumer complaints

    I complaint for return my product bcz the product color was change according to my order, & the product size also small

    Btt the big problem is the product quality is very poor...

    The fabric quality is very bad...

    So i return my order
    My order id is
    Order id
    Cin382317
    Order date
    Aug 14, 2016
    Shipping method
    Standard shipping
    Shipping address
    Shreyansh jain
    41b sita ram colony phase 2, india casting, balkeshwar, agra, uttar pradesh
    In-282005
    [protected]
    Item details
    # 1
    Name
    Branded combo of 3 pure cotton shirts
    Ize: l
    Quantity 1
    Unit price ₹699.00
    Item total ₹799.00
    Sep 21, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2016
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
    Thanks & Regards,
    Onlineclues Team
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      V
      Vijay Jasoliya
      Aug 20, 2016
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      Address: 395010
      Website: www.onlineclues.com

      Dear sir,

      i am vijay jasoliya, my mo.no. is [protected], my Cost.Id is CIN339654.
      your order is mismatch then i order. so please change my order or refund my money back as soon as possible. contact me on [protected]

      thank you.
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        K
        Kaushikkumar Gohil
        from Ahmedabad, Gujarat
        Aug 20, 2016
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        Address: 380013

        This t shirt not good and metirail so bad so i return it and this t shirt is not look like a picture
        +2 photos
        Aug 20, 2016
        Updated by Kaushikkumar Gohil
        This t shirt not good and metirail so bad so i return it and this t shirt is not look like a picture
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          D
          Daniel Vetri
          from Indore, Madhya Pradesh
          Aug 19, 2016
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          Website: Online clus

          I received the shirt color which I dint placed an shirt wad damage an size low quality ..I want to return the shirt back an old refund the money back
          +2 photos
          Aug 19, 2016
          Updated by Daniel Vetri
          Poor service
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            K
            krishna jd
            from Mumbai, Maharashtra
            Aug 19, 2016
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400705
            Website: www.onlineclues.com

            Hello,
            I would like to return my item which i had received tow days back
            Reason: wrong color, bad quality wrong size.

            Please arrange for pickup for this item.
            Order no cin:378033
            Courier tracking code :[protected]

            Sent several email request, trying to reach but customer care number says always busy, sometime ringing no once picking up call.

            Kindly arrange for pick up the item, revert my money to my account.

            -thanks
            Krishna
            +1 photos
            Sep 29, 2016
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Aug 26, 2016
            OnlineClues Customer Care's response
            Dear Customer,
            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

            Thanks & Regards,
            Team Onlineclues
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              S
              Sorav sankhla
              from Delhi, Delhi
              Aug 19, 2016
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              Address: New Delhi, Delhi, 110005

              My name is santlal... I ordered london looks 3 mid rise slim fit denim jeans so i want to return it n want my money back because dis jean is not lookng like that jeans who i ordered n i dont like it so i want return it n my order no is[protected] n please react quickly of my this complaint
              +1 photos
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                K
                kamlesh Yadav ji
                from Mumbai, Maharashtra
                Aug 19, 2016
                Resolved
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                Resolved

                Address: Jabalpur, Madhya Pradesh, 482001
                Website: onlineclues.com

                Please return my oder i want my choose shirts
                You send me a wrong shirts.
                Please retrun my oder and give me my amount.

                This is my order
                Dear kamlesh yadav your order no cin372559 has been shipped on 12 july 2016 through gati kwe courier with tracking code[protected] and will be delivered within 4-7 working days.
                Please accept my complaint and solved my problem
                Sep 23, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Aug 20, 2016
                OnlineClues Customer Care's response
                Dear Customer,
                Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
                Thanks & Regards,
                Onlineclues customer care team
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                  A
                  Abhay Ambaliya
                  from Ahmedabad, Gujarat
                  Aug 21, 2016
                  Resolved
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                  Resolved

                  Address: Surat, Gujarat, 395009

                  Abhay Ambaliya

                  order id: LL6T1_L
                  order date:20 July, 2016
                  date of delivary: July 26 2016
                  product name:london looks special offer of 6 t-shirt
                  size:L
                  unit cost:799rupees (100 extra for shipping)
                  total amount: 899 rupees

                  Returned reasons:I have order 6 t-shirts in online clues website but You have delivery anther 6 t- shirts or small size.
                  Oct 9, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 22, 2016
                  OnlineClues Customer Care's response
                  Dear Customer,

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                  Thanks & Regards,
                  Team Onlineclues
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                    R
                    rohit.rk2146
                    from Jammu, Jammu and Kashmir
                    Aug 19, 2016
                    Resolved
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                    Resolved

                    Address: 800001

                    Please return my product
                    The product is not fitting me
                    And also are of cheap quality

                    Order id - cin381873
                    Item name - branded combo of 3 pure cotton shirts

                    There is no option to return on the site..

                    I don't want this product..

                    The phone number is saying busy every time...

                    They are cheating...
                    Please return this order
                    Its like different products
                    And also cheap quality
                    May 14, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 20, 2016
                    OnlineClues Customer Care's response
                    Dear Customer,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
                    Aug 23, 2016
                    Updated by rohit.rk2146
                    Its now 23rd aug and onlineclues.com has done nothing...
                    Is product be returned and money be refunded...??
                    Plz do something... And inform me...
                    Aug 26, 2016
                    Updated by rohit.rk2146
                    They haven't done anything what should I do...
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                      K
                      Karud
                      from Mumbai, Maharashtra
                      Aug 19, 2016
                      Resolved
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                      Resolved

                      Address: Junagadh, Gujarat, 362001

                      My name is

                      Karud lukman

                      Order id: cin379437
                      Order date:aug 15, 2016
                      Date of delivary: aug 19, 2016
                      Product name:branded combo of of 3 cotton shirts
                      Ize:xl
                      Unit cost:699rupees (100 extra for shipping)
                      Total amount: 799 rupees

                      Returned reasons:

                      The product is totally different... this product is very bad quality
                      Plz refund my money to
                      Bank: state bank of india

                      Account no. [protected]
                      Sep 20, 2016
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 20, 2016
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
                      Aug 17, 2019
                      Updated by Karud
                      Respected sir/madam,
                      I Lukman karud
                      Dt:2/8/19, from this no.[protected], i got a call from a company CSR. Mac2cap 'app' captcha work... About a part-time job which involved entering 10000 captchas within 10 days in which 90% has to be correct and told that there are few vacancies left in this job. So, when i accepted the job, they had sent me two links, one of which opened to an app and they called me and asked to upload my id proof. Again on second day, i got a mail from them saying that you signed an agreement (Which i'm unaware of) that you are liable to pay 5100 inr in the event of not reaching 90% accuracy. Without my permission, they have filed an agreement call not answering after agreement. Ongoing project fromfraud . Very irresponsible person not answer my phone after agrerment they shall not help me for working didnt count my captchas after 160 entries it will be zero count. Why i compete 10000 captchas. They send me mail for about penalty of 5100 rs for not completeing in 10days Please take quick action against them and resolve this issue quickly
                      Mail from Advocate's no,
                      [protected]
                      I have attached screenshot of mail and message also
                      Thanking you

                      Regards

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                        V
                        vinubg
                        from Chennai, Tamil Nadu
                        Aug 19, 2016
                        Resolved
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                        Resolved

                        Address: 560066

                        Hello,
                        I would like to return my item which i had received tow days back
                        Reason: wrong color, bad quality wrong size.

                        Please arrange for pickup for this item.
                        Order no cin: 368893
                        Courier tracking code :[protected]

                        Sent several email request, trying to reach but customer care number says always busy, sometime ringing no once picking up call.

                        Kindly arrange for pick up the item, revert my money to my account.

                        -thanks
                        Vinu
                        +1 photos
                        Sep 24, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 20, 2016
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Please check your gmail account, customer care team will revert to you.
                        Thanks & Regards
                        Onlineclues Team
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                          M
                          mosam shambharkar
                          Aug 19, 2016
                          Resolved
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                          Resolved

                          Address: Nagpur, Maharashtra, 440027
                          Website: online clues.com

                          Dear sir,
                          I want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                          This is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file fir against you of 420 kindly revert me soon.
                          My order code is cin 372790
                          Contact no. [protected]
                          Please return this
                          Sep 24, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 20, 2016
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Team Onlineclues
                          Shirt combo is not match to order
                          Branded combo of 3slim fit party wear shirt I'm not satisfied to delivered this product
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                            K
                            Kanchan Bhagat
                            from Moradabad, Uttar Pradesh
                            Aug 19, 2016
                            Resolved
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                            Resolved

                            Address: Moradabad, Uttar Pradesh, 244001

                            Dear sir
                            i have received my order SKU LL 5 POLO 4 M CIN 372985 LONDON LOOKS POLO Shirts set of 5 which is not very good in quality and colour so i want to return this order
                            Oct 7, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 27, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues customer care team
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                              A
                              Ashish Rajbhar
                              from Mumbai, Maharashtra
                              Aug 19, 2016
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                              Address: 400043
                              Website: onlineclues.com

                              I want to cancel my order id no CIN 380631 because I ordered extra quantity and I given my order id no as well as
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                                M
                                Mohammad Fahad
                                from New Delhi, Delhi
                                Aug 19, 2016
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110006
                                Website: this product are diffrent show on website and delivry time its a fake items and solour are very chea

                                I have not satisfied this product. So i have return this product & refund my money.
                                I have ordered branded london looks set of 5 @ flat and branded london looks set of 3 @ flat. But your shirt quality is not satisfied to me. This product different to show website. This product colours not satisfied me.
                                My order id - cin377860
                                -cin377835
                                My mobile nub - [protected]
                                Name - mohd fahad
                                Plz refund my money & return this product...
                                Sep 24, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Aug 19, 2016
                                Updated by Mohammad Fahad
                                plz call me fast right now
                                Verified Support
                                Aug 20, 2016
                                OnlineClues Customer Care's response
                                Dear Customer,

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Team Onlineclues
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                                  P
                                  Pranish Bhoir
                                  from Mumbai, Maharashtra
                                  Aug 19, 2016
                                  Resolved
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                                  Resolved

                                  Address: 400042
                                  Website: www.onlineclues.com

                                  Cin364759
                                  Mobile number: [protected]
                                  What a height of stupidty and fraud this onlineclue is.
                                  You people are pissing me off there is not reply from your side
                                  Refund my money your robbers fraud website scammers
                                  And i dont give a about my language
                                  Do call up and take away your garbage bags from place
                                  And this is the second and last time am writing a complain your fraud people so do reply
                                  Sep 23, 2016
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 20, 2016
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                  Thanks & Regards,
                                  Onlineclues Team
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                                    C
                                    Chandra Shekar (Bejawada)
                                    from Hyderabad, Telangana
                                    Aug 19, 2016
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500003
                                    Website: Consumer complaint

                                    Hi,
                                    I want to return the shirts because it is not my size and in the same way product quality is not good.
                                    Order No:CIN341088.
                                    Shippment with AWB Number:[protected]
                                    Please take and refund the money.
                                    Do it as soon as possible.

                                    It has mailed on August 1st till now there was no response and when ever we call to the mentioned number it will say buzy.
                                    Worst site dony but any product from this site
                                    Sep 23, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 20, 2016
                                    OnlineClues Customer Care's response
                                    Dear Sir,
                                    Please check your gmail account, customer care team will revert to you.

                                    Thanks
                                    Onlineclues Team
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                                      A
                                      Aakash Makwana
                                      Aug 19, 2016
                                      Resolved
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                                      Resolved

                                      Address: Korba, Chhattisgarh, 495677

                                      Dear siri want to return my order it will received today because i see in in your web site this product not match to my product which is you shown
                                      this is totally different product so i want refund my money i don't like this cheating i give u my account details if you will not take this back & refund my money than wiil gonna file FIR against you of 420 kindly revert me soon.
                                      my order code is CIN 380712
                                      Contact no.[protected]
                                      Please return this
                                      Your product is not match
                                      Sep 24, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Aug 19, 2016
                                      Updated by Aakash Makwana
                                      A/c [protected]
                                      Verified Support
                                      Aug 20, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
                                      Regards
                                      Onlineclues customer care team



                                      Thanks & Regards,
                                      Onlineclues customer care.
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                                        salmanmotlani
                                        from Queula, Goa
                                        Aug 19, 2016
                                        Resolved
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                                        Resolved

                                        Address: 122001
                                        Website: www.onlineclues.co

                                        I am ordered 3 denim jeans of rupees 999/- but the jeans are defective and cheap quality..so i request u to take your cloths and give my money as return as possible...my ordered no is CIN324136.
                                        what i seen on the website and what i received at my place is totaly out of the world so my kind request is help me to give my refund as soon as possible
                                        totally bad experience...no way to contact you people no responses still now its shown busy and ringing but never lifted and i suggest everyone not to purchase from here this totaly undevelpd site.
                                        Sep 20, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 20, 2016
                                        OnlineClues Customer Care's response
                                        Dear Sir,
                                        We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

                                        Thanks & Regards,
                                        Onlineclues Team
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