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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 180

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E
elumalaimalai
Aug 22, 2016
Resolved
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Address: Chennai, Tamil Nadu, 600019

I want to cancel my oder. My oder i'd cin 395708 so pls cancel my oder
Aug 24, 2016
Complaint marked as Resolved 
Cancel my order. Id Can 395708
Aug 22, 2016
Updated by elumalaimalai
l choose wrong size shirt so cancel my oder .my oder ID CIN395708
Order Details:
Order ID: CIN440879
Order Date: 2nd September, 2016

Product Name: LONDON LOOKS Blend of 5 cotton shirts
Unit cost: Rs. 999(excluding shipping charges of Rs. 100)
Total Amount: Rs.1099
I want to cancel my order .I choose wrong product..plz cancel my order..
Order ID CIN471348 Order Date Sep 12, 2016 2:15:36 AM
Shipping Method Standard shipping Shipping Address R srinivasarao
sai baba templi shadnagar, shadnagar, Telangana, IN-509202
[protected]
Item Details
# Name Quantity Unit Price Item Total
1 London Looks 5 Tailored-Fit Cotton Casual Shirts !
size: M
1 Rs999.00 Rs1, 099.00
Total Items 1
Other Details
Sub Total Rs1, 099.00
Shipping Charges Rs0.00
Grand Total Rs1, 099.00

I want to cancel my order .I choose wrong product..plz cancel my order..
I want wrong size so please cancel my order
Order id - CIN752022
Cancel my order CIN774045
I want wrong size so please cancel my order CIN1069263
Cancel my order CIN 1260994
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    shibadas
    from Brahmapur, Odisha
    Sep 1, 2016
    Resolved
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    Address: Ganjam, Odisha, 760001

    Item name -london looks 3 comfort fit denim jeans
    Order id-CIN381811
    Order date-Aug 13, 2016
    Deliver date-Aug, 22, 2016
    Amount-1099
    Sir i was order london looks 3 comfort fit denim jeans From onlineclues.but the jeans are very low in quality and are different colour and there are damages in stiching so i request you please return this and give my money back
    Oct 8, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Sep 02, 2016
    OnlineClues Customer Care's response
    Dear Customer,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
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      R
      raghuprabhub
      from Hyderabad, Telangana
      Aug 22, 2016
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      Resolved

      Address: Bangalore, Karnataka, 560017
      Website: www.onlineclues.com

      Hi,

      I had ordered for Branded Linen Shirts from Onlineclues.com, by paying COD.
      But the shirts i received is of not good Quality, Color is faded and it is dirty.
      Also size doesn't match and product not what is shown in website.

      I would like to return this product. But customer care is not picking call, and not even responding to email.

      Order #: CIN328326

      Regards,
      Raghavendra Prabhu
      [protected]
      May 29, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Aug 26, 2016
      OnlineClues Customer Care's response
      Dear Customer,
      We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
      Thanks & Regards,
      Onlineclues Team
      Sep 09, 2016
      Updated by raghuprabhub
      It has been more than 2 weeks no further action taken yet.
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        R
        Ricky Sachdev
        Aug 22, 2016
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        Address: Dehradun, Uttarakhand
        Website: onlineclues.com

        Shirts is totally different from...what i thought..even the color is not similar..color is different...nobody can wear these low quality shirts...it is not customer satisfying at all...colors is not also according to my choice...plz return the order..the quality is too low...i never expect this from onlineclue.com...but it does happen..but plz return the shirts as soon as possible
        Sep 27, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Aug 22, 2016
        Updated by Ricky Sachdev
        Plz return these shirts as soon as possible
        Verified Support
        Aug 26, 2016
        OnlineClues Customer Care's response
        Dear Sir,

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

        Thanks & Regards,
        Onlineclues Team
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          parmod sinhg
          from Delhi, Delhi
          Aug 24, 2016
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          Address: Shimla, Himachal Pradesh, 171009
          Website: onlinecloue.com

          I have order to product. i have received it on 20/8/16.the product is very bad .so i want to returned it
          Aug 24, 2016
          Updated by parmod sinhg
          no any action taken in the order
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            S
            Sadananda Yadav
            from Bengaluru, Karnataka
            Aug 22, 2016
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            Address: 560095
            Website: Cancel the order.Order id is CIN404079, So dont deliver

            I want to cancel the order because i choose wrong product. My order id cin404079 & i cant cancel the order in your website so cancel the order.
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              M
              madhu 111
              from Bengaluru, Karnataka
              Aug 22, 2016
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              Address: Bangalore, Karnataka, 560025

              I am ricved for your prodakt is not parfekt size is rong
              my no -[protected]
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                N
                Nishant Perfect
                Aug 22, 2016
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                Address: 800026
                Website: www.onlineclues.com

                My order no : oid324829. I want to return this order please.. I have ordered it from onlineclues.com a combo of three shirts. Bt they have send very cheap quality n alter size product. Plz help me i want to return this order
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                  A
                  Amy Amy
                  from Noida, Uttar Pradesh
                  Aug 22, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: Onlineclues.com

                  Dear sir
                  i want to return or change my order because your product doesn't match is shown in your site...it is totally different colour & Low quality shirt...so plz pick up the products & refund my cash or change it..
                  my order is Combo of 3 high quality branded linen shirts
                  Order no is - [protected]
                  Name - aman verma
                  Address - V128 Sector 12 noida gb nagar up ondia
                  Sep 28, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 26, 2016
                  OnlineClues Customer Care's response
                  Dear Customer,
                  We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                  Thanks & Regards,
                  OnlinecluesTeam
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                    A
                    akash adagale
                    from Nashik, Maharashtra
                    Aug 22, 2016
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                    Resolved

                    Address: Pune, Maharashtra, 411 007
                    Website: onlineclus.com

                    Dear sir
                    I want to return my order because your product doesn't match is shown in your site... It is totally different colour and size & low quality shirt... So plz pick up the products & refund my cash any
                    My order is combo of 3 high quality branded linen shirts
                    Order no:cin378365
                    Contact no: [protected]

                    Name - akash adagale
                    A/c no-[protected]
                    Bank of maharashtra
                    Bhavani peth, pune
                    +2 photos
                    Sep 28, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 26, 2016
                    OnlineClues Customer Care's response
                    Dear Sir,
                    Please check your gmail account inboux, customer care team will revert to you.
                    Thanks & Regards
                    Onlineclues Team
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                      Rakshak Maheshwari
                      from Noida, Uttar Pradesh
                      Aug 22, 2016
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: www.onlineclues.com/product/combo-of-3-high-quality-branded-linen-shirts

                      Product is not as promised
                      phone no is busy all the time
                      fake site
                      no response
                      cheaters
                      i am soo unhappy to lost those 800rs
                      they are cheaters. i want my money back
                      i purchased the order and now i dont want it as the product is not as said
                      very cheap quality
                      fake
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                        S
                        sandeep1218
                        from Hyderabad, Telangana
                        Aug 22, 2016
                        Resolved
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                        Resolved

                        Address: 500085

                        Hi ...dis is Sandeep .I have ordered combo 5 cotton shirts . but it is totally different color and same colr of shirts delivered to me, from other these are not that shirts what I had seen I want my money back or please exchange my products ..
                        as early as possible. ..
                        I'm waiting for u relpy...

                        Thanks in adavance

                        OID No : CIN384843
                        Product Amt : 999+100=1099/-
                        Ph NO: [protected]
                        Email ID : [protected]@gmail.com
                        Sep 29, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Aug 14, 2016
                        Akshay Bauskar's response
                        Contact me [protected]
                        Aug 25, 2016
                        Updated by sandeep1218
                        How return d product and hw to get money back ...please help me any one...
                        Verified Support
                        Aug 26, 2016
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
                        The product I get its not as shown as on your site it's very low quality I won't money back
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                          M
                          maulik vadaliya
                          Aug 22, 2016
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                          Address: Junagadh, Gujarat, 362001

                          You dispatched wrong product so i will compalin in consumer court
                          My order no. Is OID 323979
                          Register mobile no. [protected]
                          Email id: maulikvadaliya.[protected]@gmail.com
                          +1 photos
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                            M
                            mehul 007
                            Aug 22, 2016
                            Resolved
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                            Resolved

                            Address: Bharuch, Gujarat, 393002
                            Website: onlineclues.com

                            I don't want this product..

                            The phone number is saying busy every time...

                            They are cheating...
                            Please return this order
                            Its like different products
                            And also cheap quality.. onlineclues — the product is of not my size

                            The product is totally different... this product is very bad quality
                            Plz refund
                            Sent several email request, trying to reach but customer care number says always busy, sometime ringing no once picking up call.

                            Kindly arrange for pick up the item, revert my money to my account.
                            Sep 27, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 26, 2016
                            OnlineClues Customer Care's response
                            Dear Customer,

                            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                            Thanks & Regards,
                            Onlineclues Team
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                              M
                              Malay pattanayak
                              from Hyderabad, Telangana
                              Aug 22, 2016
                              Resolved
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                              Resolved

                              Address: 502325
                              Website: wrong size & coular

                              London looks blend of 5 cotton shirts!
                              Worng size & couler
                              +1 photos
                              Sep 26, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Aug 19, 2016
                              Kumar Biswonath's response
                              Return
                              Aug 22, 2016
                              Updated by Malay pattanayak
                              wong size and coular
                              Verified Support
                              Aug 26, 2016
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards
                              Team Onlineclues
                              We are not satisfied with this delivered product .it's totally different and poor in quality what displayed on online page .

                              Wrong size & color - Comment #2528409 - Image #0
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                                TATERAO GAIKWAD
                                from Solapur, Maharashtra
                                Aug 22, 2016
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                                Address: Latur, Maharashtra, 413517

                                Diar sir my suntek led 32inch disply problem for 4time comlet not riply you sir plese my ordar no 93816402 my name taterao gaikwad
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                                  S
                                  Subbuuuuu
                                  from Bengaluru, Karnataka
                                  Aug 22, 2016
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                                  Address: Udupi, Karnataka, 576219
                                  Website: Onlineclues.com

                                  I book a dress of 3 combo cottan shirts @ Rs 699/_ on 17/08/2016.. You said it will be delivered before 20/08/2016. But still I didn't get dress. My contact number is [protected].
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                                    Pritam067
                                    Aug 22, 2016
                                    Resolved
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                                    Resolved

                                    Address: 560059

                                    Highly disappointed by the way you delivered me the item Order CIN374941.
                                    The color of shirts didnot match according to what i ordered.
                                    It took 12 days for you to deliver my item.

                                    So i wish not to trust this website anymore.

                                    Hence, cancelling other orders.

                                    Please cancel Order CIN395383, as i am not at all satisfied with the way you deliver items.
                                    Oct 8, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 26, 2016
                                    OnlineClues Customer Care's response
                                    Dear Sir,
                                    Your query is in process. We will do our best to resolve your problem. Our customer care team will Contact You Shortly.
                                    Thanks & Regards.
                                    Onlineclues Team
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                                      Prince Kumar Swarup
                                      from Kolkata, West Bengal
                                      Aug 22, 2016
                                      Resolved
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                                      Resolved

                                      Address: 713207
                                      Website: onlinecluse.com

                                      Return mt shirt. Bad product. This shrt too bad. Online cluse aak numbar ka gadha website ha. Plz koi shopping nehi kar na. All this shirt quality so bad. Change my product and my money back. Onlinecluse is very bad.
                                      Sep 29, 2016
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Aug 21, 2016
                                      Jitendra Shakya's response
                                      There is cheating .. you have sent me other shirts.
                                      Verified Support
                                      Aug 26, 2016
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
                                      It is not the same sheets which I have seen on your site.

                                      Online clues nalayak ha. thief ha sab - Comment #2528383 - Image #0
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                                        duddella umesh
                                        from Koratla, Telangana
                                        Aug 22, 2016
                                        Resolved
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                                        Resolved

                                        Address: Gurgaon, Haryana, 122001
                                        Website: WWW.onlineclues.com

                                        I ordered 3 shirts in onlineclues and they took 7 days to deliver me after receiving the product it's my turn to shock because the product was total different from I ordered and worst quality and there is response from them to return my product and there is no return request in website also please no one visit the site and don't purchase any product from the site and for onlineclues [protected] and take the product and refund my money
                                        Sep 29, 2016
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 26, 2016
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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