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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

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2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 189

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Address: 382443

Hello,
You were redirected to this page, because your complaint is short, not informative and does not provide a complete picture of your problem. To make sure your complaint is as complete as possible, please carefully fill all the requested fields below, by following the instructions in the information boxes next to the fields.

L size replaced in XL SIZE PLEASE SEND AS SOON AS POSSIBLE

ITS VERY URGENT ...

+1 photos

Sep 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 09, 2016

Updated by jigrishpatel I have replacd my order pls change my order
Makemytrip India
Urgent: complete refund needed (flight tickets)
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Designer model
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Airtel
Worse voice calling/receiving service after recharge o[censored]nlimited local airtel to airtel plan of Rs 599
(2 minutes ago)
Reliance Communications
Cheating and tourchering the customer

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Team Onlineclues

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J

jigrishpatel

Aug 9, 2016

Hello,
You were redirected to this page, because your complaint is short, not informative and does not provide a complete picture of your problem. To make sure your complaint is as complete as possible, please carefully fill all the requested fields below, by following the instructions in the information boxes next to the fields. The more complete your complaint will be, the better it will be recognizable by search engines, which will make it available to wider audiences. Don’t forget we are here to help you!

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Address: 600056

Website: Www.Onlineclues.com

Online clues — replacement of product

1 review
Sa sameer nalawade on jul 25, 2016
Submit a complaint
I had ordered a combo of 3 high quality branded linen shirts on july 17 from online clues and received the order on 25 july. But out of 3 shirts 2 shirts are not actual means 1 shirt is in different colour (Light green) and shirts buttons and height is not actual. And 2 shirt i had ordered size m but received xxl. Moreover the c0quality of cloth and stiching is very poor. I have tried calling the number given on the website but it is always busy.
Therefore, please initiate the return process.
Order no-cin356498
Courier-gati courier
Tracking code[protected]

Sep 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Hisar, Haryana, 125001

Website: ONLINECLUES.COM

Dear sir,
I want to return my order it will received yestrday because i see in in your web site this product not match to my product which is you shown
This is totally different product so i want refund my money i don't like this i give u my account details if you will not take this back & refund my moneyfile. My order code is cin 345978
Contact no.[protected]
Please return this

Sep 11, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Team Onlineclues

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Address: Sabarkantha, Gujarat, 383001

Website: www.consumercomplaints.in

I want to return my order because your product doesn't match which is shown in your site.. It is totally different with colour & design & patten & very cheap quality... So i dont like this.
My order is london looks cotton t-shirt 10.
I have done calls & mails to customer care number. But not even single response

My complain no.-9250
My order no-cin345174
Name – bhavesh soni
Contact no-[protected]
[protected]@gmail.Com

Please return my payment & reply for this... As soon as possible!...

Sep 21, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 11, 2016

Updated by riwasa I want to return my order because your product doesn't match which is shown in your site.. It is totally different with colour & design & patten & very cheap quality... So i dont like this.
My order is london looks cotton t-shirt 10.
I have done calls & mails to customer care number. But not even single response
My complain no.-9250
My order no-cin345174
Name – bhavesh soni
Contact no-[protected]
[protected]@gmail.Com

Please return my payment & reply for this... As soon as possible!...

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Hello Customer,
Greetings from Onlineclues.com Our customer care Team will Contact You Shortly.
Thanks

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Address: 600093

Website: Onlineclues.com

Are u people cheating. You people thinking that we can't do anything ah. Wait and watch online clues.

Order 5 combo of shirts but every 5 are looking so poor. Can't tolerate. No easy way to return also. Website is very poor

I have ordered combo pack of 5 shirts i have received product today shirts are of very poor quality & size colour is also poor this is cheating to us when i called customercare they don't answer call i want my money return.

Sep 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Team Onlineclues

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Website: online clues. com

I have purchased a 3denim it was cheap and color issues i want to return i delivered The product on today that's (8augest 2016

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Address: 530011

Website: www.onlineclues.com

I have been fooled by the products which i have recieved.. I have received the 5 shirts but not as same as i saw in onlineclues..Com.. It was quite different.. The cloth was just not good. I wasnt satisfied with it.. I couldnt compromise for what i have received.. I wish you can return can exchange with some other products.. Hope you'd help me by this.. Thank you..

Sep 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Team Onlineclues

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Address: Chennai, Tamil Nadu, 600119

Website: www.onlineclues.com

Sir, i recived london looks denim 3 fit jeanse from www.onllineclues.com but these jeanse are faulty in size n colour so i have to return it as soon so but their customer didnt suport me so please make some soultion over it

Sep 19, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards
Onlineclues Team

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A

anvesh reddy1245

Aug 8, 2016

;

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Address: Ghaziabad, Uttar Pradesh, 201009

Kati hui h bekar bhi h jali hui bhi h

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Address: New Delhi, Delhi, 110009

Website: onlineclues.in

The colours we choose are not in the package. Black, red and brown colours are not in the package but there are other colours in place of the colours we selected. Fitting is irregular and the quality of cloth is too bad.

+1 photos

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Address: Pune, Maharashtra, 412207

I want to return my order it will receive to your product because this product is not match to my produt this is totally different product so i want refund my money
My order code oid 311337
Mobile no. [protected]
Plzz return this
Khade sachin

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Address: 431605

Website: onlineclues.com

I took five shirts in size M but i want these shirts in size L i want to exchange this product ...so please return this product as soon as possible as i want ...i really want to exchange this product because the size of product or shirts is very small as compared to normal size of medium shirts..i request you please return it as soon as possible..

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Address: Khordha, Odisha, 751003

Website: Onlineclus

Hello sir I'm saroj kumar please give my money return and coloth very bad please please return my money urgently coloth are very bad. Sir give my money return clothing are very bad I'm not satisfied this product please sir return my money. Please sir these products are very bad and you have not sell this products customer are irritating and not satisfied. Please give my money return and your product also return. Thank you.

+1 photos

Sep 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Sir,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com

Thanks & Regards,
Onlineclues Team

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R

Ravi Rishi Raj Jaiswal

from Gwalior, Madhya Pradesh

Aug 8, 2016

Order id: CIN341114
Date of delivary: August 02, 2016
Product name: combo of 03 cotton high quality brands shirts
Ize:xl
Unit cost:699 rupees (100 extra for shipping)
Total amount: 799 rupees

R

ramesh agrawall

from Dhoraji, Gujarat

Aug 8, 2016

As looking another complain please immediate cancel my order No.CIN354230 and please not send this delivery

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Address: Chandigarh, Chandigarh, 160015

Website: onlineclues.com

Hello sir i didint like you prduct it is useless product please tell me the procdure of refunding the product and you guys never pick up the call why you have given you no. on you website when you guys dont want to puck up the call and first of all you guys dont pick up the call and how cn you no. be on busy i thnking you guys are fake if you fake then allso please refund my order money please to this poor boy please

Sep 8, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Customer Care Team

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M

Muke Sh

from Kamakhyanagar, Odisha

Aug 8, 2016

Refund my money back. I m totally not happy. Get back ur product ur just cheating
U hav given wt I hav nt ordered it .cheat people .. don't play..
Mukesh
[protected]

C

Chandrasekhar parida

from Katihar, Bihar

Aug 8, 2016

The product which i am order is totaly diffrent which i have recive. An the colour is also diffrent and i have ordered 3jiens which 1black and 2nevi blue pant but i have recive 3 blue pant . So please solve the problem

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Address: 414001

Website: www.onlineclues.com

I have ordered combo pack of 5 shirts I have received product yesterday shirts are of very poor quality & size colour is also poor this is cheating to us when I called customercare they don't answer call I want my money return other wise I have to do complaint in consumer Forum against u my order ID is CIN348676 plz do refund it product shown in add doesn't match the real product

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Sep 13, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Aug 07, 2016

Updated by Mhaske Dinesh G Plz return my order of 5 shirts order id of which is CIN348676 as shirts are of poor quality not of my size color is also not good product looking different so plz retun it

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Customer,
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Thanks & Regards,
Onlineclues Team

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Address: Nashik, Maharashtra, 422202

I am not happy with the product. I ordered 3 pack of jeans and 3 pack of shirts but the color and materials was not good.I want to return this product. In pack of 3 jeans pants and 5 shirts with different colors were changed but when I ordered it there colors are differs and the quality also differs in the product.
I seen many complaints on your web so why are you not improving your quality.
Please give me a contact number of customer care number.
my email jawale.[protected]@gmail.com

Please reply me fast. Its very bad quality of shirts and jeans.

CIN345466
CIN345420

Sep 8, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

OnlineClues Customer Care's response Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team

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S

sandipjawale

from Navelim, Goa

Aug 7, 2016

very very bad... quality of products... No Ratings...

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Address: Hisar, Haryana, 125001

Website: www.onlinecluse.com

I have order a product .3 jeans of 1099rs
But jeans didn't match n quality is also very low.i have order 4 days before plz help me out frm this ...n refund my cash...1099rs.i may keep this product but its uncomfortable to wear .i have ordered for 34size jeans but its actual 32size.foult in size .product different .low quality.frm nxt time i will not going shop frm this web site

+1 photos

Sep 15, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: Ahmedabad, Gujarat, 380015

Website: onlineclues.com

I have purchased 5 cotton shirts combo in Rs. 999.
i have got totally different shirts as they displayed in the advertisement.
I have called so many times but didnt get any response.
I also wanted to return the shirts but they refused to give me refund.
They made me fool by saying they would send new shirts within 5 days, today is the 41st day but still i am waiting for them.
This is one of the worst online site i have ever dealt with.
0% customer satisfaction.
All the online buyers are requested not to purchase even a single item from this site.

Sep 14, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2016

OnlineClues Customer Care's response Dear Sir, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard. Thanks & Regards Onlineclues customer care team

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Address: Mumbai City, Maharashtra, 400062

Website: On fb online clues

I ordered selected colors shirts but I received another colour types of shirts. I want that shirt what I m selected. Please as soon as possible exchange that wrong parcel.

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Address: Hyderabad, Andhra Pradesh, 500087

Website: www.onlineclues.com

Hi I placed an order for jeans pack of 3 which was deliverd today and I'm not satisfied with the Item. So I would like to return it immediately.

Item name
London looks slim fit denim jeans(pack of 3)
SKU code: LL 3 Jeans.

Order no-CIN346438
GATI KWE[protected]

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