Claimed

OnlineClues Complaints & Reviews

3.1
Last updated Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Quick Links
Statistics
Share
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
OnlineClues
Customer Service Contacts

OnlineClues Website

OnlineClues Head Office Address

Sector 57
Gurgaon
Gurgaon District
Haryana
India
122001

OnlineClues reviews & complaints page 191

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Krunal Fafolawala
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No. CIN337470 / Product Wrong Collect.

Address:395002
Website:www.consumercomplants.com

Order details:

Order id: CIN337470
Order date: JULY 27, 2016
Date of Delivery: AUGUST 02, 2016
Product name: London Looks 10 Stylish Cotton T-Shirts.
Size : XL
Unit cost: 999 rupees (100 extra for shipping)
Total amount: 1199 rupees

Returned reasons:

Product (T-Shirts) is totally different in design from the show in image of your site and Size also difference....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110092
Website:onlineclues.om

I want to return the jeans .its original denim jeans what I have seen on wapsite. [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
Qureshi Yakub
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong size and wrong design deliver

Address:122001
Website:onlineclues frauding the customer

Onlineclues — Return my order


Order id: order no CIN347684
Order date: july 31, 2016
Date of delivary: march 26, 2016
Product name: combo of 10 cotton stylish t-shirts london looks
Size:m
Unit cost:999 rupees (100 extra for shiping)
Total amount: 1099 rupees

Returned reasons:

Product (t-shirts) is totally different in design from the show in image...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Murali RadhaKrishnan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It is a fake online company please don't buy anything from this site

Address:Bangalore, Karnataka, 560100
Website:www.onlineclues.com

I ordered 5 shirt for 1100 rs. But they sent me very bad quality product.
Please i request you all to dont buy anything from this site. This is a fake company they are frequently deleting the review comments in the website also. I dont know how they are still cheating the people no one taking the necessary action to them even there is a no use of posting the reviews in consumer complaints.

Please some one help me to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rkavi
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return the delivered product against order no. cin347963

Address:122001
Website:www.onlineclues.com/contact

Dear sir,
I have ordered a product namely 'branded london looks set off 5 shirts' on dated 31.07.2016 against order no. Cin347963 which was supplied to us on 04.08.2016 through courier.

Several times i tried your phone but it is always busy and also mailed to you but there is no response from your site

This quality of the product does not match what i have seen in your web site i. E the quality of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jasmine Malik
from Mumbai, Maharashtra
Report
Copy

Pack of 3 denims

Address:Thane, Maharashtra, 400601

I ordered pack of 3 denims for my brother. The material is really bad, its not even denim and the coloured they showed in the website it is not like that at all. I want to return it back.


Dear Ranjan, Thanks for placing order with OnlineClues. We have received your order of amount INR-1099....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jitender kothari
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Good return

Address:122001
Website:onlineclues.com

I bought denims from this website and the products are not matching up to the quality shown in website pictures.And even the customer care number is not reachable from past 15 days.
kindly help. M:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishi69
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory product received

Address:Jorhat, Assam, 785006
Website:www.onlineclues.com

I would like to inform you the the product i received from you is absolutely unsatisfactory and not acceptable.
hence i would like to return the product and have my cash refunded as soon as possible.
I received my order recently from onlineclues and was really disappointed. I understand a slight difference may exist between the product and the graphical image but the product i received was totally unimaginable and unacceptable....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anujith Jitz
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

London looks check shirt combo of 5 - delivered product not the same shown in site

Address:Chennai, Tamil Nadu, 600042
Website:www.onlineclues.com

I am extremely disappointed to say that the product that i ordered in the site doesn't match to what is being delivered. I ordered for a LONDON LOOKS 5 pack shirt costs Rs1099. In the site, it was shown 5 different pattern of shirts but what i am being delivered is 5 shirt of same pattern of different colours.
I received the package yesterday Thursday 4/8/2016 at 4:30pm. I have not even used the product and is still present in the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir Behera 54
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong colour & design

Address:Mumbai City, Maharashtra, 400705

I want to Return my order because your product doesn't match which is shown in your site..it is totally different with colour & design...so i dont like this.
My order is LONDON LOOKS Blend Of 5 Cotton Shirts
I have done calls & mails to customer care number. But NOT EVEN SINGLE RESPONSE

My Order No-CIN319837
Name – Sudhir Kumar Behera
Contact no-[protected]
[protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Siddhartha.Dass
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered a Different product and all three product have different size

Address:Hisar, Haryana, 125001
Website:www.onlineclues.com

I have ordered 3 pack of jeans from onlineclues of size 36(order id:CIN345530) .The product on that i saw on website and the product that i got is completely different and the size of one jeans is 34 and they want us to return the product on there address and delivery charges will not be provided.
I want to know because of there fault why we should take the responsibility to send that product back and why we should pay for that.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narsing Arya
from Bengaluru, Karnataka
Report
Copy

Replace or return the shirts

Address:Jamnagar, Gujarat, 361008
Website:Onlineclues.com

I ordered the London looks checks 5 shirts pack at rs 999 plus 100 rs shipping charge
I initially order L size then mail XL size but I got L size this very small and not suit me please replace it.

Regards
Narsing Arya
Order no. CIN327199...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amarhammer
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of London look alike 3 shirts

Address:New Delhi, Delhi, 110059
Website:Online clues

I want to return my product and I am trying to contact the company from last 2 months but nothing is happening even the mails go unanswered .. the Quality of the shirt is very bad and doesn't match with the image shown online. I want to return the product but don't know how to proceed as the company is not answering the calls or mails.
My OID I'd is OID196919...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.pradip89
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

London looks set of 5 shirts

Address:Surendranagar, Gujarat, 360001
Website:Onlineclues.com

Onlineclues

I want to Return my order because your product doesn't match which is shown in your site..it is totally different with colour & design...so i dont like this.
My order is LONDON LOOKS -Shirts(set of 5)

I have done calls & mails to customer care number. But NOT EVEN SINGLE RESPONSE

My Order no. is CIN313475
Pradip Poriya
Contact no-[protected]
[protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeevi.k
from Galiakot, Rajasthan
Report
Copy

I will order for branded london looks set. But u giving another size.

Address:O

Very bad. 5shirts. 1 size m. 4 shirts L size and not choise colors....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karthick.g
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received different design

Address:500039

Order details:

Order id;CIN342455
order date; Jul 29, 2016 1:08:18 PM
Date of delivery:03.08.2016 1.00 pm
product name;London Looks Special OFFER of 10 T-Shirts
size: L
Unit cost; 1099 rupees(100 extra for shipping )
Total amount:1199 rupees

Returned reason:

Product is totally different in design from the show in image of your site.

I also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jask
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return a product in online clues

Address:605014
Website:www.onlineclues.com

Order id : CIN333597
Order date : march 26/7/2016

Product name : Combo Of 3 High Quality Branded Linen Shirts

Total Items 1

Other Details

Sub Total ₹799.00

Shipping Charges ₹0.00

Grand Total ₹799.00


Returned reasons :

Product (shirts) is totally different in design and colour from the show in...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sajal basu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Information hacked

Address:Kolkata, West Bengal, 700010

I have received my order of three shirts but size not matched so send a msg in the site that I want to return my order.Immediately I got a call from a Lady said that she's calling from online clues to address the complaint.She said that company Will refund my amount, so she ask some information on my icici account.Then suddenly I got msg3 sms informing that 12K has been debited.My question that how information of online clues has been leaked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajesh Kakde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please prioritize my request, complaint ID 1339180

Address:Bangalore, Karnataka, 560024

Dear sir,
I am rajesh

I want to return my order because the quality, size and color are far different from your website, so i request you to take back this shirts, i received this product today dated 27/07/2016.

My order is combo 3pack of high quality linen shirts. Total price is 799.

Make: london looks

Also i have not received a separate invoice for the same.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
miths Bhattachary
from Bazpur, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad quality damaged product, need urgent return

I hav purchased set of 10 T-shirt (order no CIN337483, worth Rs.1099/-) and received the order yesterday. Not a single garment is matching with what has been shown while purchase, products were damaged and quality is very poor. I need urgently action on return (cash back). My contact number is [protected]. Mail id [protected]@gmail.com.

Mithun Bhattacharya....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy