Claimed

OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

OnlineClues reviews & complaints page 192

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivaraj Jirali
from Mumbai, Maharashtra
Aug 4, 2016
Resolved
Report
Copy
Resolved

Address: Bijapur, Karnataka, 586101
Website: www.onlineclues.com

Order id: CIN339800
order date: July 29th, 2016
date of delivary: August 4th 2016
product name: Combo Of 3 High Quality Branded Linen Shirts
SiZe: M
unit cost:Rs699.00 rupees (100 extra for shipping)
total amount: 799 rupees

Returned reasons:

The product is totally different... This product is very bad quality
+1 photos
Sep 12, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2016
OnlineClues Customer Care's response
Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ananda kumar reddy Deva
    from Chennai, Tamil Nadu
    Aug 4, 2016
    Resolved
    Report
    Copy
    Resolved

    Website: Onlineclues.com

    Ordered 3 lenin shirts from Online clues .The quality of shirts are really bad .The shirts are full of threads.Quality and color are also not as shown in the website.Sent a mail explaining the above problem to [protected]@gmail.com.But there is no response from them.Need to know the process of returning them .I am not finding any option for return in the website.So need refund for the above products
    Oct 3, 2016
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Aug 05, 2016
    OnlineClues Customer Care's response
    Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      E
      elampathi
      Aug 4, 2016
      Report
      Copy

      Address: 632501
      Website: onlinecules

      Please dress not mach not quality plz return dress. London cotton shirt five only
      +1 photos
      Aug 04, 2016
      Updated by elampathi
      Please dress not mach not quality plz return my dress London cotton shirt five only
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        riwasa
        from Himatnagar, Gujarat
        Aug 4, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: Sabarkantha, Gujarat, 383001
        Website: www.onlineclues.com

        Dear sir,

        My complain no is 9250

        I want to return my order because your product doesn't match which is shown in your site.. it is totally different with colour & design... so i dont like this.
        My order is london looks 10 stylish cotton t-shirts (set of 10)
        I have received it on today[protected]

        My order no. is cin345174
        Bhavesh soni
        Contact no-[protected]
        [protected]@gmail.com

        Please return my payment & reply for this...
        Sep 5, 2016
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Aug 05, 2016
        OnlineClues Customer Care's response
        Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks, Onlineclues Team
        MY COMPLAIN NO IS 9250

        I want to Return my order because your product doesn't match which is shown in your site..it is totally different with colour & design...so i dont like this.
        My order is LONDON LOOKS 10 STYLISH COTTON T-Shirts(set of 10)
        I have received it on today[protected]
        Not a single garment is matching with what has been shown while purchase, products were damaged and quality is very poor. I need urgently action on return (cash back).give me my mony 1200 rs.soon otherwise i will take leagle action on onlineclues, my dealer network in gurgaon, everyday my person visit your office, yesterday your executive called me for refund my payment and i gave axis bank a/c.no and told me that my 1200 rs deposit within half n hous but still not receive my payment so pls i want payment today any how.
        MY COMPLAIN NO IS 9250

        I want to Return my order because your product doesn't match which is shown in your site..it is totally different with colour & design...so i dont like this.
        My order is LONDON LOOKS 10 STYLISH COTTON T-Shirts(set of 10)
        I have received it on today[protected]
        Not a single garment is matching with what has been shown while purchase, products were damaged and quality is very poor. I need urgently action on return (cash back).give me my mony 1200 rs.soon otherwise i will take leagle action on onlineclues, my dealer network in gurgaon, everyday follow in your office and given payment to him.

        My Order no. is CIN345174
        bhavesh soni
        Contact no-[protected]
        [protected]@gmail.com

        Please return my payment & reply for this...
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Aditya Manoj
          from Bengaluru, Karnataka
          Aug 4, 2016
          Resolved
          Report
          Copy
          Resolved

          Address: 560034
          Website: onlineclues.com

          Http://www.onlineclues.com/

          Aditya M Manoj
          [protected]

          Order details:

          Order id: CIN338701
          Order date: 29 July 2016
          Date of delivary: 4 August 2016
          Product name: combo of 3 jeans
          Unit cost: 1000 rupees (100 extra for shipping)
          Total amount: 1099 rupees

          Return reason: The Image and description at the time of order showed combo of 3 jeans of different colors ( light grey, black, blue ). I have received 3 pairs of blue jeans absolutely the same thing same color.

          My problem is not the poor quality. Scam of consumers by using fake images to make the purchase but delivering the wrong products ? Giving Zero Customer-care service! This is a serious issue for all consumers to take notice. I am beyond disappointment and will be taking further actions until rectified.
          Sep 13, 2016
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2016
          OnlineClues Customer Care's response
          Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            anilpandit.cc
            from Mumbai, Maharashtra
            Aug 4, 2016
            Resolved
            Report
            Copy
            Resolved

            Address: 122001
            Website: www.onlineclues.com

            I have order a product (Shirts) which have been received on 2nd August'16 however "Product which I have received is not matched which has been displayed, quality is very bad" hence wants to return back but no response received from them, tried to contact on their Customer care number which is all times busy (both numbers)-[protected]/39 Mon-Sat (10 AM to 6 PM), Emailed [protected]@gmail.com|

            kindly help
            Aug 14, 2016
            Complaint marked as Resolved 
            Contact number - 8053096538/39 not yet solved, kindly help awaiting for an response
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Aug 05, 2016
            OnlineClues Customer Care's response
            Hello Sir,Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks
            Aug 14, 2016
            Updated by anilpandit.cc
            yet no one has contacted from online clues customer care its going to 12-13 days kindly help
            Aug 14, 2016
            Updated by anilpandit.cc
            can anyone help me .. i want to return back the product however online clues is untraceable on both call and email
            i have mailed more than times yet no response received .. i have placed a new order as well however no one is yet contacted. customer care responses on 5th Our customer care Team will Contact You Shortly however today is the 10th day no one has contacted yet.
            Aug 14, 2016
            Updated by anilpandit.cc
            looking forward consumer complaint team for their kind support !!
            Verified Support
            Aug 15, 2016
            OnlineClues Customer Care's response
            Dear Sir,
            Please check your gmail account, customer care team will revert to you.
            Thanks & Regards,
            Onlineclues Team
            Aug 21, 2016
            Updated by anilpandit.cc
            What reverted yet no refund done
            Aug 21, 2016
            Updated by anilpandit.cc
            How much time will be more take ...
            Aug 21, 2016
            Updated by anilpandit.cc
            Why not anyone responding
            Aug 21, 2016
            Updated by anilpandit.cc
            Yet no mail received
            Aug 24, 2016
            Updated by anilpandit.cc
            can i get any response or not ?
            Aug 30, 2016
            Updated by anilpandit.cc
            yet product not returned and not call received from them
            Aug 30, 2016
            Updated by anilpandit.cc
            pls updt either it will or not
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              बरगाले राहूल
              Aug 4, 2016
              Report
              Copy

              Address: Sangli, Maharashtra, 416410

              My order of the london looks slim fit denim jeans pack of 3 sets is not fit mi in size so I return this product to u so you refused my money to my account
              details of the product
              order no.CIN 341924
              tracking code[protected]
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Naresh Chowdary 1461
                from Puducherry, Puducherry
                Aug 4, 2016
                Resolved
                Report
                Copy
                Resolved

                Address: Pondicherry, Puducherry, 605013
                Website: www.onlineclues.com

                Have recived damage product and it was very poor quality, need refund of my item asap,

                and it is damaged one i cont able to see it them aslo, very bad product

                they told me in call it is lenin and cotton but it look like a very very normal cloth and looks very bad for me, so please try to refund my money and take back the product

                my email id - [protected]@gmail.com
                Sep 7, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Aug 05, 2016
                OnlineClues Customer Care's response
                Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks, Onlineclues Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dillinaveen
                  from Akkarampalle, Andhra Pradesh
                  Aug 4, 2016
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Chittoor, Andhra Pradesh, 517501
                  Website: ONLINECLUES.COM

                  Sir/madam,
                  Wrong colour, style of T shirts delivered so please correct colour, style of T shirts( as same as website shown) deliver to me otherwise refund my money immediately.sir/madam my request please take him action immediately. as soon as possible my product deliver to me.

                  item name: London Looks Special Offer of 10 T-Shirts
                  Qty : 1
                  Size : L
                  SKU code : LL10T1L
                  +1 photos
                  Sep 12, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 07, 2016
                  OnlineClues Customer Care's response
                  Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
                  Iam sended picture is correct product so please deliver to me.

                  T shirts which is not same as on website shown - Comment #2514848 - Image #0
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sreebu K Sabu
                    Aug 4, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kottayam, Kerala, 686001

                    I order London looks combo of 3 stretchable slim fit jeans quality 0f the product is so bad and size of the product in not same i want to return the product and give refund money to meI want to return the product immediately and want my money back.
                    Because its a fraud delivery of the product..
                    My order no. Is CIN333455
                    Worst experience of shopping with onlineclues.com
                    I have mailed also the details to you but no response has come and i have called so many times to the customer care no. But no help recieved from there.
                    I want my money back otherwise i will file against it at consumer court because this site is cheating the customers.
                    Sep 7, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 05, 2016
                    OnlineClues Customer Care's response
                    Dear Customer, Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Thanks & Regards, Onlineclues Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Parmar Karan
                      from Vadodara, Gujarat
                      Aug 4, 2016
                      Report
                      Copy

                      Address: Vadodara, Gujarat, 390002
                      Website: Onlineclues.com

                      Complain no :5921 complain date:6/7/2016 no return this stupid product at my home. Fake company fake (chutiya panti) plz return your stupid product & my money return.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Happy Tyagi
                        from Mumbai, Maharashtra
                        Aug 4, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Mumbai City, Maharashtra, 400059
                        Website: Onlineclues.com

                        Order date-25/07/2016
                        order id-CIN330639
                        wrong product given by onlineclues.com to me and also i have call the customer care number but its always bussy and companys website its not return procedure so kindly help me

                        i am not only person who cheated by onlineclues.com but its many customer which problem arising from onlineclues.com so please a legal action against onlineclues.com as possible as...
                        Sep 6, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 05, 2016
                        OnlineClues Customer Care's response
                        Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ambareesh Singh Rajput
                          from Contai, West Bengal
                          Aug 4, 2016
                          Report
                          Copy

                          Address: Gaya, Bihar, 823001

                          The T-shirt is not same as shown in the figure..and all the t-shirt have not the same brand...
                          Details-
                          Order id- CIN334416
                          Order date- july 26 2016
                          Shipping method- standard shipping
                          Brand name- London looks t-shirts offer of 10 t-shirts
                          Price - Rs 1099
                          +1 photos
                          The product is not same as shown in the figure... i am not satisfied with the product...few t-shirts out of ten 10 shirts is also not the same brand ...by the way t-shirts are also not so good...

                          T-shirts - Comment #2514713 - Image #0
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            G-van
                            Aug 4, 2016
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Raebareli, Uttar Pradesh, 230501
                            Website: www.onlineclues.com

                            Order id cin238995
                            I order london looks men's solid shirts (pack of 3) which is not delivered to my address. i have order this product date jun 28, 2016 10:14:35 am.
                            What are the process in your company tell me?

                            Plz inform me fast other wise i will not trust your company
                            And whats your toll free no.??
                            When we should be in problem then give the toll free no.
                            Sep 7, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 05, 2016
                            OnlineClues Customer Care's response
                            Dear Sir, Your order are not confirmed,We are facing some error for your detail, If you are want product. Please order again & connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Onlineclues Team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              umesh gaba
                              from Nawanshahr, Punjab
                              Aug 4, 2016
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Patiala, Punjab, 140401
                              Website: Onlineclues.com

                              Date 27.2.2016
                              Order id-cin329674
                              Wrong product given by onlineclues.Com to me and also i have call the customer care number but its always bussy and companys website its not return procedure so kindly help me

                              I am not only person who cheated by onlineclues.Com but its many customer which problem arising from onlineclues.Com so please a legal action against onlineclues.Com as possible.
                              Sep 7, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 05, 2016
                              OnlineClues Customer Care's response
                              Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                makwana ajaysinh
                                from Himatnagar, Gujarat
                                Aug 3, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 122001
                                Website: www.onlineclues.com

                                Order date-20/07/2016
                                order id-CIN317915
                                wrong product given by onlineclues.com to me and also i have call the customer care number but its always bussy and companys website its not return procedure so kindly help me

                                i am not only person who cheated by onlineclues.com but its many customer which problem arising from onlineclues.com so please a legal action against onlineclues.com as possible as
                                Sep 4, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 04, 2016
                                OnlineClues Customer Care's response
                                Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards, Onlineclues Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  KiranIs ThePatel
                                  Aug 3, 2016
                                  Report
                                  Copy

                                  Address: cin327937
                                  Website: onlineclues.com

                                  These shirts are very short for me and i'm not seticefid by your product thats way i replace these shirts...
                                  Thats way plz replace it...
                                  Your xl size is to short for me thats way i have replace my shirts...
                                  These shirts are very short for me and i'm not seticefid by your product thats way i replace these shirts...
                                  Thats way plz replace it...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    amol shind
                                    Aug 3, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Washim, Maharashtra, 444505
                                    Website: www.onlineclues.com

                                    Online Clues.com — Return of product
                                    mob no [protected]

                                    61 Reviews
                                    amol narayan shinde 27/07/2016
                                    Submit a Complaint
                                    I have ordered the product and I have received it on 03/08/2016.the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.
                                    +1 photos
                                    Sep 7, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 07, 2016
                                    OnlineClues Customer Care's response
                                    Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SRKandepalli
                                      from Pune, Maharashtra
                                      Aug 3, 2016
                                      Report
                                      Copy

                                      Address: 413003
                                      Website: www.onlineclues.com

                                      Have ordered a london looks blend of 5 cotton shirts in online clues. The image in the picture is different from the shirts i received. I made rs 1100. Product range rs 999+delivery charge rs 100=total they collected rs 1100.
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        Raj1976
                                        from Mumbai, Maharashtra
                                        Aug 3, 2016
                                        Report
                                        Copy

                                        Address: Gandhinagar, Gujarat, 382016

                                        I have ordered a set of five shirts on dated 29.07.2016. My order details is as below.
                                        Rajiv Christian.

                                        Delievered at 947/2, Sector - 13/B, Gandhinagar, Gujarat.

                                        Contact no - [protected].

                                        Product Name. LONDON LOOKS BLEND OF 5 COTTON SHIRTS
                                        SIZE XXL

                                        ORDER ID - CIN342088
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit