OnlineClues Complaints & Reviews

Address: Mumbai City, Maharashtra, 400053

Maine jo product purchase kiya hai wo sahi nahi hai ... main usko reutrn karna chahta hun...but i'm calling everday & mailing but aap logo ki side se koi responce nahi aaya hai na hi koi delevery boy aaya hai aap apna product reutrn lenge ya main aage complet karu aapki company ke liye ...plz koi responce de...
purchase date 10th july 2016 todays 16 days is compleet

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Sep 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2016

OnlineClues Customer Care's response Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues customer care. Contact : [protected], [protected]

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Address: Gurgaon, Haryana, 122102

Website: www.onlineclues.com

Oid - cin310046
Order date - 18, july, 2016
Tracking id[protected]
Delivery date - 23, july, 2016
Address - defence enclave colony near maruti kunj mod, sohna road gurgaon
Name of product - combo of 3 high quality branded linen shirts
Size - medium
Quantity - 1
Unit price - 699.00
Delivery charges - 100.00
Grand total - 799.00

Reason for returning - the product is not of good quality as it is mentioned on the site, one of the three shirts is of different colour, but the main reason for returning is bad quality of the product

Aug 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards Onlineclues Team

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Address: 636004

Website: www.onlineclues.com

As i received a product from onlineclues.com.. Its a such a worst site i have ever experienced.. What i received is completly vary from what i have ordered. Cheap freaks. And i have been calling for an hrs they are not picking the call. Dont know are they alive or sleeping in some graveyard. I want my money back. Refund my money back as soon as u have took my order.

Sep 23, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues Team

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Address: 600097

Website: www.onlineclues.com

I received the combo of 5 high quality casual shirts on 25th july 2016!
But as soon as i opened the packet, i could see a lot of differences between what i ordered and what i received.
Neither the shirt are of high quality nor do they match the color i ordered, size also not match to me and also quality is also not good as seen in the advertisement!
I want you to take these shirts back and give my money back!

Sekaran j
E-mail id: rajasekar. [protected]@gmail. Cominline images 1
Phone number: [protected]

Please respond to my complaint as soon as possible.
Hope you'll not dissapoint..

Sep 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Sir, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team

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Address: Gurgaon, Haryana, 122001

Website: www.onlineclues.com

Sir you have sent me very poor & cheap quality shirts and m calling last 10 days but your both givne no are going continuously busy busy... I think you are cheating with the clients, i have bought many items on other online portal but never got complaind.. You are showing a very good product on your portal & advertisement but sending roadside cheap quality products, i want to return my order and refund my money..

Order id cin297329

London looks blend of 5 cotton shirts!
Ize: m

Sep 12, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2016

OnlineClues Customer Care's response Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team

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C

caty786

from Meerut, Uttar Pradesh

Jul 26, 2016

cheaters company

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C

Chirag Vaja

from Chotila, Gujarat

Jul 27, 2016

Pls my product return

Cheap quality shirts - Comment #2508908 - Image #0

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Address: Mumbai City, Maharashtra, 400012

Website: mumbai

Online clues — look london shirts
I received my product on 24.07/2016

My product is not match which shown in add, faulty product we received, please take return and give refund money to me.
Cheap product n size not match..
Please return this product we don't want.
Its not good product as we aspected u from online clues.

My product - awb no.[protected]
Ku code:ll3s6l
Order no. Cin295989

Plzzz take return the product and refund the money...

Prasad vijay parab
Mob no:[protected]

Sep 29, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, Sorry for inconvenience, This is inform you that we have taken a note of your concern and will get back to you. Thanks & Regards, Team Onlineclues

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Address: Sonbhadra, Uttar Pradesh, cin 292954

Website: online clues

सभी सर्ट एकदम घटिया क्वालिटी का है और साइज भी सही नही है मैने सोचा की सही सामान देते होन्गे लेकिन आप लोग तो बेवकूफ बना रहे हो कोई बात नही online clues से समान लेके गलती हुई और मै सभी समान आन लाइन ही लेता हूँ और भी online stor है कभी गलत सामान नही आया आप लोगो के यहाँ से एकदम बेकार सामान आया हैलेकिन कोई बात नही आगे से अब कुछ नही लेन्गे मेरा आडर नम्बर cin292954 है अगर कुछ हो सकता है तो बताए

Sep 9, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team

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D

dinesh .s

Jul 26, 2016

आप लोग केवल लोगो को बेवकूफ बना रहे हो एकदम घटिया सामान देते हो

Five landon luks cotton shirt - Comment #2508028 - Image #0

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Address: Jalandhar, Punjab, 144005

Website: Onlineclues.com

I doesnt like the clothes and the i want to return and those doesnt fit me also so i need to return back and those are narow fit i want slim fit so i need my money back so please take back the product and give money back as soon as possible so that i can place another order please forward this quickly and i doesnt like this site this was mismatching the clothes i had seen one and i received another

Aug 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues Team

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S

Sarathkumar5566

from Basi, Punjab

Jul 27, 2016

Plzzz collect your product and refund my money. The product is verey ugly to see plzz refund my money

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Address: 122001

Website: www.onlineclues.com

Online clues — look london shirts
I received my product on 24.07/2016

My product is not match which shown in add, faulty product we received, please take return and give refund money to me.
Cheap product n size not match..
Please return this product we don't want.
Its not good product as we aspected u from online clues.

My product - awb no.[protected]
Order no. Cin302450

Plzzz take return the product and refund the money...

Aug 29, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team

Sep 20, 2016

Updated by dhk1988 still i have not get back my money from onlineclues .

Sep 20, 2016

Updated by dhk1988 i am sending the mail to [protected]@gmail.com but there s no response.

kindly refund the amount.

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D

dhk1988

from Delhi, Delhi

Jul 29, 2016

i am sending the mail to [protected]@gmail.com but there s no response.

kindly refund the amount.

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Address: New Delhi, Delhi, 110058

Website: www.onlineclues.com

Order id: cin270615
Order date: july 09, 2016
Date of delivary: july 13, 2016
Product name: london looks slim fit denim jeans (Pack of 3)
Size : 34
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (Jeans) is totally different in design from the show in image of your site.
Many jeans are plain.
I also did not receive any separate invoice...nd do not response

+1 photos

Aug 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards Onlineclues Team

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Address: Indore, Madhya Pradesh, 453441

Website: Onlineclues.com

My product is not match which shown in add, faulty product we received, please take return and give refund money to me.
Cheap product n wrong size.
Its a humble request from my side.
Please return this product we don't want.
Its not good product as we aspected u from online clues.

My product - AWB no.[protected]
ORDER no. CIN 296864

Plzzz RETURN my Product

Aug 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards Onlineclues customer care team

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N

Neetik Jain

from Gurgaon, Haryana

Jul 26, 2016

I bought a set of 3 jeans of d/f colour which were grey, black and blue but unfortunately I got all jeans of blue colour..

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S

Satveersing

from Gurgaon, Haryana

Jul 26, 2016

I got the different product as compared to image shown in net. And I want to return my product back. When I call there it always says that it's busy.. I mailed them but no response...

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Address: Bangalore, Karnataka, 560008

Website: www.onlineclues.com

Date - 15.7.2016, client no. cin287972
We had ordered for 5 mens shirts (london looks check shirts combo - 5) from your website for an amount of rs.1099/-. on receiving and checking the same, we greatly surprised and extremely disappointed to note the quality of material of the shirts. the material used is extremely thin and not wearable as a shirt.

I would request you to refund the amount back to me immediately or else for the same amount give me a credit voucher to purchase some other items from your website., failing which i will be forced to write about this experience and submit a consumer complaint against you and your company.

Aug 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards Onlineclues Team

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Address: Hisar, Haryana, 125001

Website: www.onlineclues.com

I have order 3 shirts in offer on dated 19/5/216 but the colour of shirts which was delivered is total different as per the order we have given to them.
Still we are trying to change the material since form the date we received the material. we have send many mail to the mail ID provided but no problem is short out by there end we are mailing since last two month and that people dont even bother to coordinate properly just reply received that we will surely revert you.
As they have customer care number too but that to is always busy.
We came to you that it would be easier if you team can help in this matter to atleast to change the material or if not possible they revert my money back.

Looking a positive reply at the earliest.

Sep 18, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Hello Customer, Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks

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Address: 641604

Website: www.onlineclues.com

I ordered London looks blend of 5 Cotton Shirts from your company. My order id is CIN312291.

I received this product yesterday itself. But I expected product is entirely different from your product which is sent by you. The reason is my expected product color is different from your product (color mismatch).Your showed shirts online is different from your shirts sent by you. I am not satisfied with this product which is sent by you. So kindly accept my return request and refund the respective amount (Rs.1099/-).to my savings account. My Bank details are mentioned below for refund purpose.

I hereby attached the invoice copy as well as received product photos.

Sep 22, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team

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Address: Bharuch, Gujarat, 392001

I received the combo of 3 High Quality Linen T-Shirts on 21st July !
But as soon as I opened the packet, I could see a lot of differences between what I ordered and what I received.
Neither the shirt are of high quality nor do they match the color I ordered !
I want you to take these shirts back and either provide me with some really high quality shirts or give my money back !

Ashok A. Adgile
E-mail Id: yogesh.[protected]@gmail.com
Phone number: [protected]

Please respond to my complaint as soon as possible.
Hope you'll not dissapoint...

Aug 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team

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L

Lawrance Raj

Jul 26, 2016

The shirt colour which I have received is different from the colour which|I have booked.Shirt size which i have received is also not comfortable.

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Address: 122001

Website: www.onlineclues.com

Dear Sir,

I have already sent my below complaint to your email id [protected]@gmail.com and sent several reminders regarding poor quality material want to send you and asking for refund and tried to reach you on your contact number but your number is continously busy.

I have received parcel of 3 XL shirts on[protected] through Gati Courier vide Order No.CI284823 booked on[protected].

Received product is not as per requirement and having following problems.

(1) Colour is not as shown in photos before ordered.
(2) Backside of one shirt is disturbed.

Please let us know what is procedure to send this product back to you and give me my refund as early as possible.

Awaiting your reply in this matter.

Regards,

SAMIR MOMIN
[protected]

Aug 30, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards Onlineclues Team

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Address: Sagar, Madhya Pradesh, 470001

Website: onlineclues.com

Onlineclues return my order order details... Order No.. OID294279 dileverey date .. 25/07/2016 product name. . combo of 5 premium cotton shirt size. Xxl Prize . 999 return reasion . . . product (shirt) totally different in design/color/size/pattern from the show in specificatio given on the website . .. This product (shirt) part missing worng quantity and worng product (shirt) delivered..

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P

Paggo

Jul 26, 2016

combo of 5 premium cotton shirt size. Xxl

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Address: Hisar, Haryana, 110092

Website: consumercomplaints.in

I received the combo of 3 High Quality Linen Shirts on 25th July !
But as soon as I opened the packet, I could see a lot of differences between what I ordered and what I received.
Neither the shirt are of high quality nor do they match the color I ordered !
I want you to take these shirts back and either provide me with some really high quality shirts or give my money back !

Shubham Sharma
E-mail Id: shubham.[protected]@gmail.com
Phone number: [protected]

Please respond to my complaint as soon as possible.
Hope you'll not dissapoint in your service though !

Aug 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks & Regards Onlineclues Team

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Address: 122001

Website: www.onlineclues.com

Order details:
Order id: cin297647
Order date: july 14, 2016
Date of delivary: july 22, 2016
Product name: london looks blend of 5 cotton-shirts
Size:xxl, qty : 1
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
One simar brand shirts is also included with along with 4 london looks shirts.
I also did not receive any separate invoice of the product.

My mail id - swastik. [protected]@gmail.com

+2 photos

Aug 26, 2016

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2016

OnlineClues Customer Care's response Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team

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Address: 122001

Website: onlineClues

Hi,
This is Aaqib Ahmed Peerzade
I have ordered a 3 combo shirt with product ID CIN293580 on onlineclues, but the product is not of the same quality as shown on the website.
I want to return this product and have my money back.
Reply ASAP.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 202

Reutrn product

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Combo of 3 shirts

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Full sleeve shirt combo of three

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Not received any response.

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Cheap quality shirts

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No like

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Five landon luks cotton shirt

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Ll 3jeans i have buyed a dennim jens but the produt is delivered different company plzzz collect your product and refund my money

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Shirt - not good quality-refund the money

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Received different product

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Look london jeans

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Quality of shirts ordered.. Material very bad

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Shirt purchase and delivered wrong material

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Supplier product is different from products showed on website, product colour is different

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Product quality and colour

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Want to send material return to you and asking for refund

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Combo of 5 premium cotton shirt size. xxl

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Low quality shirts!

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Please provide the product as shown in the image don't let your own image down

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I want to return the product

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