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3.1
Updated: Dec 18, 2021
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OnlineClues reviews & complaints page 198

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R
Ramsruj
from Hyderabad, Telangana
Jul 29, 2016
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Address: Karimnagar, Andhra Pradesh, 505209

ODI CIN296367
I was order London looks blend of 5 cotton shirts on 21 July .I got different colours and bad quality
Please return the product
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    S
    sanket754
    from Pune, Maharashtra
    Jul 29, 2016
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    Address: Pune, Maharashtra, 411004

    We ordered different colour... but i got different colour and quality ...so please give me my money back ... .


    Its not fare
    +1 photos
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    ...
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      S
      Saleemabdul
      from Mumbai, Maharashtra
      Jul 29, 2016
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      Address: 601201

      Dear sir, we have purchased shirt from online clue but shirt not fit L size I will return shirt to u u plz change XL size shirt plz delivery today many time trying not pick my called plz support to me
      +1 photos
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        D
        Dhanudeepi
        from Coimbatore, Tamil Nadu
        Jul 29, 2016
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        Address: 643001
        Website: onlineclues.com

        Dear Sir
        I want to Return my order because your product doesn't match which is shown in your site..it is totally different...
        My order isLONDON LOOKS Blend Of 5 Cotton Shirts(set of 5)
        I have received it on today[protected]

        My Order no. is CIN305027
        Contact no-[protected]
        [protected]@gmail.com
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          U
          Uloganathan
          Jul 31, 2016
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          Address: Kanchipuram, Tamil Nadu, 603204

          Product (shirts)
          This product totally different in design from the show in image of your site. Many shirt's are plain also did not receive any sperate invoice. Low quality of this shirt's.
          My bank account details
          Bank- state Bank of India
          Branch-mahidra world city
          Acc.no-[protected]
          Ifsc code-SBIN0010509
          View replies
          Product (shirts)
          This product totally different in design from the show in image of your site. Many shirt's are plain also did not receive any sperate invoice. Low quality of this shirt's.
          My bank account details
          Bank- state Bank of India
          Branch-mahidra world city
          Acc.no-[protected]
          Ifsc code-SBIN0010509

          Oder return - Comment #2511491 - Image #0
          Reply
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            L
            Lôvë Gúrü
            Jul 29, 2016
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            Address: 324009

            This t-shirts are makes dirty products .and this not my choice This is 3rd class products will u send me
            +1 photos
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              A
              abhionlineclues
              Jul 29, 2016
              Resolved
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              Resolved

              Website: WWW.ONLINECLUSES.COM

              I want to return the product purchased under order number CIN317655, Shirt size and quality is not good.
              Please arrange the return and refund the money as earliest. Let me know if any formalities needed to return the order.
              Regards
              [name removed]
              Nov 9, 2017
              Complaint marked as Resolved 
              Verified Support
              Nov 18, 2017
              OnlineClues Customer Care's response               Dear Sir,
              We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details: Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
              Thanks & Regards
              Onlineclues team.
              Contact: [protected], [protected]
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                A
                Ankit T 1993
                from Mumbai, Maharashtra
                Jul 29, 2016
                Resolved
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                Resolved

                Address: Gurgaon, Haryana, 122001

                I have purchase 3 pack of denim jeans.

                When it was delivered the jeans are so much different as shown on website.

                I have raised complaint and asked for refund next day after delivery.

                They have registered the complaint but still not yet got refunded.

                Now on calling on number it always ring as busy on another call.

                Fake products customers are getting cheated.
                Sep 10, 2016
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Aug 01, 2016
                OnlineClues Customer Care's response                 Hello, Greetings from OnlineClues! We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful. Onlineclues Team.
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                  A
                  amitn27
                  Jul 29, 2016
                  Resolved
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                  Resolved

                  Address: Bhopal, Madhya Pradesh, 462010
                  Website: www.onlineclues.com

                  Hi, i have ordered london looks fusion of 5 check shirt on 23 july. The product is delivered today. But the delicered product is totally different from the one that i bought . Combo comprises of 5 check shirt.
                  When i ordered the product all the shirts are of different colour but the product that i received today is totally different .
                  2 shirts are similer and remaining are not the same that i have ordered..
                  Please pick up your packet as soon as possible ..i want to return the product.. even the product is of low quality n cheap which was not the same while placing the order
                  +2 photos
                  Sep 1, 2016
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 01, 2016
                  OnlineClues Customer Care's response                   Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team
                  View replies
                  Hi, i have placed an order of 3 high quality branded linen shirts but trust me they are of cheap quality..
                  The product is different from the one i have ordered..
                  When i ordered the combo it comprises of 1 white shirt 1 sky blue and 1 dark blue ..
                  Of shining cloth looking like of a high quality.

                  But the combo i received is comprised up of white, pink n fade blue shirt of very cheap n rough and low quality..
                  I want to return the product.

                  London looks fusion of 5 check shirt - Comment #2510906 - Image #0
                  London looks fusion of 5 check shirt - Comment #2510906 - Image #1
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                    S
                    sarath9500
                    from Alangulam, Tamil Nadu
                    Jul 29, 2016
                    Resolved
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                    Resolved

                    Address: Erode, Tamil Nadu, 638116

                    Order id: cin292197
                    Order date: 16 july, 2016
                    Date of delivary: 27 july, 2016
                    Product name: combo of 5 london look shirts
                    Ize:m
                    Unit cost:999 rupees (100 extra for shipping)
                    Total amount: 1099 rupees

                    Returned reasons:

                    Product (shirts) is totally different in design from the show in image of your site and size is not suable for me.
                    I also did not receive any separate invoice...
                    Sep 2, 2016
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 01, 2016
                    OnlineClues Customer Care's response                     Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Thanks & Regards, Onlineclues Team
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                      R
                      Rajesh Gowda
                      from Bhagalpur, Bihar
                      Jul 29, 2016
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                      Address: 560050
                      Website: Onlineclus.com

                      I have ordered the product and I have revived it on[protected] the product is very bad and size is also different I want to return the product please do the favour and solve my problem
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                        A
                        Akash Kumar A-kay
                        from Delhi, Delhi
                        Jul 29, 2016
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110042
                        Website: onlineclues.com

                        Cin315618
                        Order date
                        Jul 20, 2016
                        I have ordered combo of 10 t-shirts worth rs.1099 (extra shipping charges rs.100)
                        I have received my order before two days and some t-shirts are in odd sizes and out of them 10 t - shirts some has miss printed thereon
                        And product (t-shirts) is totally different in design from the shown in the image of your site
                        I also didn't receive any separate invoice
                        Sep 1, 2016
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 01, 2016
                        OnlineClues Customer Care's response                         Dear Customer, We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly. Thanks. Onlineclues Team
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                          S
                          Shahid Akbar
                          from Bengaluru, Karnataka
                          Jul 29, 2016
                          Resolved
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                          Resolved

                          Address: 600003
                          Website: Online clues

                          I had ordered london looks set of 5 shirts & when i received my order it was not as how it looked in the website & top of it the size of the shirts are small (s) were as the size i ordered was large (l). when i wanted to return this product am unable to do so i've tried calling the company many times but unable to get any response because the lines are always busy number email attempts made even than in vein. please take an immediate action & make this types of company realise that taking their customers for granted is not the right way of running a company.
                          +1 photos
                          Sep 2, 2016
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 01, 2016
                          OnlineClues Customer Care's response                           Dear Customer, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous www.[protected]@gmail.com in case you require further assistance in the interim. Regards, Onlineclues Team
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                            T
                            Terry Fernandes
                            from Mumbai, Maharashtra
                            Jul 29, 2016
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400037
                            Website: Online cruse.com

                            Got the wrong shirt with with the color they have shown different colours of shirt and send ing different colours i think this must be a fraud company and colours of the shirt is third class in image they show top once and sending and make ing us mad i want it to be changed or eals i now how to deal with it so this is a request or i now what to do and what not be do.
                            Sep 3, 2016
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 01, 2016
                            OnlineClues Customer Care's response                             Dear Sir, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                              G
                              gaurangparmar3
                              from Mumbai, Maharashtra
                              Jul 29, 2016
                              Resolved
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                              Resolved

                              Address: 122001
                              Website: www.onlineclues.com

                              Dear sir,

                              Sir i have to buy the five combo shirts by your site onlineclues. But your company send me different color, size, and quality of product. Which is not comfertable. By size color and quality which is shown on website at the order time. I want to return this product and refund my money.

                              My order no - cin292251


                              My account detail is here

                              A/c no-[protected]

                              Bank name:- bank of india

                              Ifsc code:- bkid0002021

                              I hope your favourable reply
                              Sep 4, 2016
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 01, 2016
                              OnlineClues Customer Care's response                               Dear Customer, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                                S
                                Steve25
                                from Bengaluru, Karnataka
                                Jul 29, 2016
                                Resolved
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                                Resolved

                                Address: 122001

                                Defective product & poor quality.
                                Tried calling customer care, no one answers.
                                Got through one call, when i told the person you have sent me a defective product and i'm not happy with it... He cut my call when i was telling him my order id...
                                Really frustrated... Could you please look into this... I need my refund as i'm not happy with the service... Poor service!
                                Sep 2, 2016
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 01, 2016
                                OnlineClues Customer Care's response                                 Dear Sir, Greetings of the Day! We regret the difficulties you are experiencing and we thank you for bringing your concern to our attention. In response to your concern, we would request you to kindly revert with your contact number, Work order number and E-mail i.d so that we can communicate to you and assist you better in this regard. Thanks & Regards, Onlineclues Team
                                View replies
                                Name : Stephen
                                Contact no : [protected]
                                Order I'd : CIN326182
                                Email I'd : [protected]@gmail.com

                                Today also I tried calling your customer care, no one cares to answer.
                                I need a response by tomorrow, kindly do give me a call asap
                                Reply
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                                  S
                                  sivaraj kumar
                                  Jul 29, 2016
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                                  Address: YSR, Andhra Pradesh, 516003
                                  Website: www.onlineclues.com

                                  Your product is good but smaller size of pants
                                  +1 photos
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                                    V
                                    vkmmishra
                                    from Kolkata, West Bengal
                                    Jul 29, 2016
                                    Resolved
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                                    Resolved

                                    Address: Ranchi, Jharkhand, 834001
                                    Website: ONLINECLUES.COM

                                    Hi, my name is vikash kumar mishra and i just want to return branded london looks set of 5 shirts @ flat 50% off because it doesn't the same which i have ordered.
                                    The cost of the product is rs999/- with 100/- rs shipping charge total 1099/-
                                    Which i have bought from the onlineclues.com
                                    Which i have recieved on date - 29/07/2016 time -12;40
                                    Order no - cin323894
                                    Date of purchasing-25/07/2016
                                    Mobile no - [protected]
                                    Email - [protected]@gmail.com
                                    +2 photos
                                    Sep 9, 2016
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 08, 2016
                                    OnlineClues Customer Care's response                                     Dear Sir, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@gmail.com Thanks & Regards, Onlineclues Team
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                                      T
                                      Tariq Raza Khan
                                      from Gurgaon, Haryana
                                      Jul 29, 2016
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana, 122001
                                      Website: www.onlineclues.com

                                      I ordered on 6 june for combo 3 shirts material is received but size is not ok i call several times but no response always said in process, i sent mail also reply same in process, my complaint no. Is 3626 13 june but till now no any replacement & no cash return they did false commitment of easy & early return policy. See the matter urgent cash back or change my stuff
                                      +1 photos
                                      May 12, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Jul 29, 2016
                                      Updated by Tariq Raza Khan                                       today 29-07-16 till now stuff is not changed
                                      Verified Support
                                      Aug 01, 2016
                                      OnlineClues Customer Care's response                                       Hello Sir,Greetings from Onlineclues.com Our customer care Team will Contact You Shortly Thanks
                                      Aug 19, 2016
                                      Updated by Tariq Raza Khan                                       its more than 2 month issue is not solve, no call received
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                                        R
                                        Ravinder Chaudhary
                                        Jul 29, 2016
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                                        Address: New Delhi, Delhi, 110009
                                        Website: onlineclues.com

                                        I ordered shirts from the website but the product quality and color is not good so i want to refund my money but there are not replies of my phone and emails so please refund my money, I have trusted on website but what is it, it's not the way to dealing with the customer.
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