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OnlineClues Complaints & Reviews

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Last updated Dec 18, 2021
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OnlineClues reviews & complaints page 223

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N
Navi2405
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfair products recieved

Address:122011

Dear,

I ordered 3 linen shirts which costs 599+100 =699 rs.

It has been delivered too in 3 business working days.

But finally received mismatched products which i have ordered.

I would be not interested to use this product, hence requesting to return this order.

Order details:
Order no: oid122390
Order name: branded combo of 3 pure linen shirts
Order...
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A
Aaryan Rohit
from Palwal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product received is different from what was displayed while ordering

Address:121001
Website:www.onlineclues.com

I had order pack of 3 linen shirts via online. Method of delivery was cod where 100 rs more were claimed. The product i received after 1 week was different from what was shown while ordering. The product quality is very poor. I want to return my order & on same day i had filled return form. After 2 days i emailed them mentioning the situation but no response has been received yet from their side....
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S
shivaraj shivi
from Kasaragod, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to return my order

Address:New Delhi, Delhi, 560100

Hi,

I have ordered combo shirts on onlineclues.com but i received an duplicate product. I'm trying to return it, but those are not at all responding.

I'm really tired of reaching out to them, the email is not at all getting delivered and they are not responding on call as well.

Please help me in getting this resolved, awaiting your response on this.

Order no - 91266br...
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A
Alpesh Movadiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not get same which we order online

Address:380009

I have ordered Branded Combo of 3 Slim-fit Party wear L Shirts on May 18, 2016 from your website www.onlineclues.com. My Order Id was OID114764. 20th may i received my courier. But i was shocked when i open the packet. The shirts in the packet was not at all what i ordered. I orderd for 3 branded linen shirts and what i get is ordinary low quality 3 shirts even the colour are different.

Sir plz do the needful send me what i...
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R
Rp10
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About cancel the order and making new order

Address:413001

Hello sir, i ordered a branded combo of three pure linen shirts worth 599 + 100 (Shipping fee's) makes a total of 699 on 22th may 2016 but now i want to cancel this order and buy new order with new shirts from your site. So please tell me how to cancel my previous order. Because there is no any link for cancelling order or change order on your site.
Thanking you......
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Address:Gurgaon, Haryana, 122001
Website:www.onlineclues.com

My order id is-oid108368. My mobile no is [protected]. I had ordered for a product of "combo of 3 high quality branded linen shirts" but the products were complety different as shown in the add. The shirts which i received are of low quality. I had mailed the customer sevice dept but they didnt reply me. I tried several times to call in the customer service dept but there no is not reacheable. Please contact me. My name is subhajit...
+2 photos
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Address:122001
Website:www.onlineclues.com

My name is subhajit dey. I had ordered for a product of combo of "3 high quality branded linen shirts" but when i had received it they were of low quality and it it did not match with the actual product as shown in the add. I tried several times to call in the customer care dept. But there number is 24 hours not reachable. Pl z refund my money back. My mobile no is [protected]....
+1 photos
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L
lellalavenkat
from Vepagunta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I booked Shirts in XL, But we are received L size

Address:Hyderabad, Andhra Pradesh, 500003
Website:www.onlineclues.com

Dear Sir,
Onlineclues shopping, iam booked on[protected], order no. OID115540, amount of Rs.699/- branded combo of 3 pure linen shirts in XL size, but we are received in L size, please take return back L size and send back to XL size,


as early as possible,

L.VENKAT NARAYANA
# 2097/96/20, 1st Floor, Kailash Market,
Secunderabad - 500003.
ph.no. [protected]...
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R
Rishav Vadhera
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Branded combo of 3 shirts

Address:Hisar, Haryana, 125001
Website:Onlineclues.com

I order BRANDED COMBO OF 3 PURE SHIRTS THE STUFF OF THESE SHIRTS IS TOTALLY WORST nd colours is not according to display now I want to return back but they didn't response of my mails all the contact information are fake nd wrong

My OID NO 105671
CONTACT NO [protected]
Jalandhar punjab
If they didn't response now I'll sued against you in consumer Court... totally frustrated from your service lots of complaints...
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A
Ajju Semwal
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Different colours send by you

Address:Dehradun, Uttarakhand, 248001
Website:onlineclues.com

I am not satisfied from your service because you send me a wrong product, wrong colour. I seen a combo pack of 3 shirt's in your website onlinecloues and place an order for it. Now i have received the combo of 3 shirt's but this just like a bull. Profile pic colour was different and you send to me different colors, different design. So plz send return my money as soon as possible....
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sahil sharma155
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return of order number sku code: ll3s6 as the product is not upto specification

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.onlineclues.com

I am highly dissatisfied with the services offered to me by the company.

I have made an order no sku code: ll3s6 and want to return it and it is not as per the specifications mentioned on your website.

There is a lot of difference in color and the stuff as per specifications on website. I am not satisfied with the product delivered to me.

Process my request for reverse order pick up as soon as...
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P
PrajothKumar11
from Sanchor, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Defect

Address:YSR, Andhra Pradesh, 516001
Website:onlineclues.com

Sir i order branded combo of 3 pure linen shirts on dated 15/05/2016 with oid112449, the products was not up to marks. Quality of the products very poor weaving and stitching of the product was very poor.

I checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying for return but now site is not accepting return and not replying of my mails. There......
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prateek bhatnagar
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product defect

Address:Kota, Rajasthan, 324005

Sir i order branded combo of 3 pure linen shirts on dated 09/05/2016 with oid 92386 and track number[protected], the products was not up to marks. Quality of the products very poor weaving and stitching of the product was very poor. And the size xxl which was shown is not as per my size.

O please return the product immediately. Adreess will be same below

I checked the order and it was totally disappointing....
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Chintan raithatha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product mismatch

Address:560048

I have ordered combo shirts of 3 and i recieved by the time i opened i found size of that shirt is small which i ordered and i ordered black white colour but i received pink yellow nd quality of that shirt is very bad or low. I mailed that onlineclues team yesterday but still i didn't received any reply from that but in other website like shopclues when i return something i wll get reply immediately. Very very bad experience with onlineclues...
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T
Trance Maurya
from Chandigarh, Chandigarh
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Want refund, this company is fraud. They blocked debit card and gmail id hacked

Address:122001
Website:www.onlineclues.com

I ordered 3 combo shirts, but out these shirts one is burned. These all shirts are of cheap quality cloth, i want to refund my money. This company provide bad customer service. When i file complain they said, you would be contact by company within 2 day, but till now they have not any call me, and even they not picking my phone, so please help me for resolving this problem. And close that type of cheap company, we don't know how may customer...
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K
Khader Mohd
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality product and size issues

Address:Gurgaon, Haryana, 122001
Website:www.onlineclues.com

I have purchased london looks 3 combo of 3 stylish pure linen shirts on 12.05.2016 but the product which was received was very bad quality and the size issues and in view of this i have submit a return request and trying to speak with customer care but getting busy every time.

Hence it is requested to kindly consider my request and collect the shirts and refund my amount at the earliest.

The detauils of order...
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M
Mukti Kamal Tripathy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to return the product

Address:Kolkata, West Bengal, 700157
Website:ONLINECLUES.COM

Hi,

Myself Mukti Kamal Tripathy and i order a London Looks Mens Combo of 3 stylish PURE LINEN Shirts with "M" size, But i get 3 'L" size different color which i not want and the product quality is more different which shirts i seen when i order, This products quality 3rd class, I have give the complain to this number [protected] and the executive take my complain and say me i have getting a call from your end and after call...
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CA Tapas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace the order/return the product

Address:Khordha, Odisha, 751018
Website:onlineclues.com

Myself tapas ranjan dash have ordered linen shirts 3 (Combo) from this site. Day before yesterday i received my order and it was totally disappointing. The size of the shirt "m" is too short. Now i want to replace with over size /refund for the same
My order no - oid101761
My cell no - [protected]
Mail id - [protected]@gmail.com

Nobody is responding from your customer care also.

Please revert...
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Sharif.Shaikh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product different against order

Address:Ahmedabad, Gujarat, 380015

I ordered cotton shirts 3 from this site.. Today i received my order and i checked the order and it was totally disappointing. The order was totally different from the order i have given and now i am trying to this contact no.[protected] but every time busy tune. Please help.
My order no - oid103037
Awb no[protected]
My cell no - [protected]
Mail id - sharif. [protected]@outlook.com...
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D
duttash8
from Bengaluru, Karnataka
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Branded combo of three pure linen shirts - order id : oid103498

Address:Kolkata, West Bengal, 700122
Website:onlineclues.com

Hi,

I ordered a branded combo of three pure linen shirts worth 599 + 100 (Shipping fee's) makes a total of 699 on 12th may 2016 and received it on 17th may 2016.

I find the size of the shirts that i ordered was much smaller than my requirement, so i need to return this item and a refund of my money. I have also mailed the same to [protected]@onlineclues.com.

Particulars are given below,
br...
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