OnlineClues Complaints & Reviews

Address: Mumbai City, Maharashtra, 400093

Website: onlineclues.com

Almost 15 to 20 days before i ordered 10 tshirts of ruppes 1300. They shown quality tshirt in pics but i rcvd poor quality tshirt & hv small holes in some tshirts. I called customer care they told our colleague will call u but no one called me yet. I called many times but no one giving me any reply. Please i want my money back. Please contact me on [protected]. Very bad experienced. Please solve this asap.

Nov 6, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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S

Sharanbasavanagouda

from Bengaluru, Karnataka

Oct 4, 2018

Please take order in return

I ordered 10 t shirts which is very poor in quality - Comment #3229445 - Image #0

Reply

Sharanbasavanagouda's reply, Oct 2, 2018

I vant size S.

P

PRADEEP jaan

from Hyderabad, Telangana

Oct 4, 2018

I received the cheep clothes shirt I booked another I received clothes my size is medium I received xl size and tilering satches clothes

My order I'd is[protected]

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A

Adarsh Ranjan Sinha

from Buldana, Maharashtra

Oct 10, 2018

I'm not interested to buy because the size is not comfortable for me order I'd no-CIN1613642

Reply

Adarsh Ranjan Sinha's reply, Oct 4, 2018

It's very small size it will be not capable to wair well so I'm cancelling this order so kindly issues my request

E

Ewr Hrt Mitu

from Imphal, Manipur

Oct 10, 2018

I want plz cancel my order...my order no is [protected]

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G

Gagan Lath

from Gagret, Himachal Pradesh

Oct 10, 2018

Product size is different that I ordered I ordered xl size but all the shirts are of L size

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A

Ashis Kumar Bera

from Ranaghat, West Bengal

Oct 10, 2018

I ordered 5pcs( London look ) shirt size- XL, price 999/-, but afer delivery on 2.10.18 I got the size L.So I have no use to take this shirt.please return the shirt and resend the size XL and same in colour. Thanks, . Ashis Kumar Bera.

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S

Salman Siddqui

from Sheoganj, Rajasthan

Oct 11, 2018

Wrong package bad product

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V

Varun Halwai

from Mumbai, Maharashtra

Oct 11, 2018

I want to cancel my order CIN1614054
CIN1614049

Please cancel both the orders and do the needful.
I was not satisfied with the product and so I have to cancel it.

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Ã

Ãďitýà Raj

from Dimapur, Assam

Oct 15, 2018

My order product is not matched. It is very bad cloths. The app is also very bad. My opinion "no one can buy from online clues. Com

I ordered 10 t shirts which is very poor in quality - Comment #3240535 - Image #0

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Ã

Ãbhìshék Sah

from Darbhanga, Bihar

Oct 16, 2018

The order was delivered was not the same as which i have been ordered ...so kindly take your product and refund my money ..

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J

Jayavardhan Rao

from Kolhapur, Maharashtra

Oct 16, 2018

It's cloth is bad and colours are all change

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C

Chintu nani

from Hyderabad, Telangana

Oct 18, 2018

Buy a 5 colour different printed shirts
And delivered a another different Shirts I don't have a 5 printed shirts
I will return this product .

I ordered 10 t shirts which is very poor in quality - Comment #3244471 - Image #0

Reply

Chintu nani's reply, Oct 18, 2018

I don't no this 5 printed shirts and colours are changed

S

s smart

from Vasai-Virar, Maharashtra

Oct 22, 2018

Different colour shirts and replace my order and give my correct order

I ordered 10 t shirts which is very poor in quality - Comment #3247428 - Image #0

Reply

s smart's reply, Oct 21, 2018

Return my order

s smart's reply, Oct 21, 2018

Return my order

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13 Comments

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Address: Surat, Gujarat, 395001

I've ordered 3 Cotton branded Shirts from online clues,
but it received totally different product.
Totally fraud company ever.
it sends different product to every customer,
I was called customer care,
they give me complain number,
but they haven't schedule return.
My Order number is CIN1606295.
my Complain number is - 70075.
Please Resolve & Schedule return as soon as possible.

Nov 9, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you regarding your refund.
Thanks & Regards,
Onlineclues Team

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R

Rajnishkumarsoni

from Asansol, West Bengal

Oct 15, 2018

I bought 5 shirt combo two pack but when received my product that is totally different as I ordered.
So please arrange to return process
Order no[protected]
Order no[protected]

Mob no [protected]

3 cotton shirts branded - Comment #3240591 - Image #0

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R

Rajesh Biswakarma

from Port Blair, Andaman and Nicobar Islands

Oct 15, 2018

Hjk

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M

malikkhan

from Vadodara, Gujarat

Oct 22, 2018

Sir I'm not satisfied thise collaction on online clues my cloath have different size kindly return God's refund my money

3 cotton shirts branded - Comment #3247623 - Image #0

Reply

malikkhan's reply, Oct 18, 2018

Dear sir I'm not satisfied thise collaction kindly return God's refund my money

malikkhan's reply, Oct 18, 2018

please sir return God's refund my money please

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Address: 421003

Website: Www.onlineclues.com

I want to return my product invoice no.Si00322905, bcouse i as per your advertising their is showing three difrent colour of jeans but i got same colour of jeans thats why i want to return my product so kindly give my money back as soon as posible

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Address: Jhunjhunu, Rajasthan, 333307

Dear sir/madam, i ordered london looks of 3 cotton shirts in online clues they sent very poor quality and different colors... They showed in there website easy return policy im going return product they didnot respond well... So please help me how to return that product... I dont want that product... Even given contact number they not recieveng calls... So please help...

Nov 6, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

OnlineClues Customer Care's response Dear Sir,
Sorry for the inconvenience but your payment has been bounced due to some confusion in your bank detail. Please provide the clear picture of your passbook front page so that we can refund your money in your bank account.
Thanks & Regards,
Onlineclues Team

Verified Support

Oct 06, 2018

OnlineClues Customer Care's response Dear Customer,
Sorry for inconvenience, Please ignore the upper mail and check your Mail account inbox, our customer care team has reverted to you regarding your refund.
Thanks & Regards,
Onlineclues Team

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T

tompala srinivas rao

from Hyderabad, Telangana

Oct 4, 2018

T. Srinivasa Rao
Indian bank
A/C no:[protected]
IFSC code: IDIB000M007
Address : SRINIVASA Nagar
Rly new colony
Visakhapatnam
Pin code: 530016

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Address: 560085

I ordered good type of shirts. But you sent me the worst type of color shirts. You placed wrong order. So please give me a refund. Other wise i give complaint to consumer forum against you. This type of service i am not expecting from you. Its cheating. I will surely giving police complaint also. What the hell service are you giving to customer. Refund my amount as soon as. That is. Waste service. Waste product

My order id is - cin 1611426
My invoice number is - si 00322427
Contact number -[protected]

Oct 1, 2018

Complaint marked as Resolved

problem was not solved..I ordered good type of shirts.but you sent me the worst type of color shirts.you placed wrong order.so please give me a refund.other wise i give complaint to consumer forum against you. this type of service i am not expecting from you.its cheating. i will surely giving police complaint also.what the hell service are you giving to customer. refund my amount as soon as. that is. waste service.waste product

OnlineClues customer support has been notified about the posted complaint.

Oct 03, 2018

Updated by shivaprasadahegde still my compliant not solved. onlineclues executive still did not call to us.wrost service by online clues .please people don't trust this shopping site

Verified Support

Oct 06, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you regarding your refund.
Thanks & Regards,
Onlineclues Team

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S

shivaprasadahegde

from Bengaluru, Karnataka

Oct 3, 2018

still my compliant not solved. onlineclues executive still did not call to us.wrost service by online clues .please people don't trust this shopping site

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B

Biswajit Biawas

from Kolkata, West Bengal

Oct 4, 2018

Iam Biswajit Biswas in baidyabati order 5London look shirts they can give me totally different product and quality is not good so I want refund my money

i am complaint about product - london branded 5 printed cotton shirts - Comment #3229455 - Image #0

Reply

Biswajit Biawas's reply, Oct 2, 2018

Totally different product and bad quality so refund my money

P

Parm Jassowal

from Sirhind, Punjab

Oct 11, 2018

The product showed in the picture is exactly what i ordered.. But i got totally different color n not even i order it.
Stuff is just as [censored].
I want my money back

Reply

R

Rajesh Biswakarma

from Port Blair, Andaman and Nicobar Islands

Oct 11, 2018

Vbj

i am complaint about product - london branded 5 printed cotton shirts - Comment #3236770 - Image #0

Reply

Rajesh Biswakarma's reply, Oct 10, 2018

Clothes is not a good

Rajesh Biswakarma's reply, Oct 10, 2018

Clothes is not a good

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Address: Rangareddy, Andhra Pradesh, 500079

Invoice no :si 00321874 date :26-sep-2018 delivery date:29-sep-2018 product name:branded combo of 3 pure cotton shirts.. Size :xl unit cost :699 rupees (100 delivery cost)

It is not as similar to displayed in website.

Considering above, i want to return back the products.
Kindly resolve the issue regarding this and refund back.

Return reasons : quality issue

Nov 1, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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A

Arfat Ansari

from Bithur, Uttar Pradesh

Oct 10, 2018

Dear concern,
Plz cancel my order no. CIN1615991 as I don't want this...
I ll order afterwards when I need.

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Address: 70093

Website: www.onlineclues.com

My booking product is cotton t shirts but delivered by silk t shirts and wrong size wrong colour and low quality. And colours very differently my booking colours on delivery colovers very bad...
This is very wroste product definitely you received my your product and refund my payment
I'm already complaint the customer service but not responding to next step so accept my request...

Sep 30, 2018

Complaint marked as Resolved

[email protected] Ch surya 8099445400 My complaint number. 70093 Please kindly fast my process

OnlineClues customer support has been notified about the posted complaint.

Sep 30, 2018

Updated by Surya Ch Refund my money

Sep 30, 2018

Updated by Surya Ch My order london looks casual shirts order id. CIN 1609867 has not came according to my order so i want to return and want refund of my money So please its a humble request to after my complain and reply and solve my problem and i want fast refund as i m moving to another town i ordered my shirts to waer for the hostel but it doesn't come acc to my colours which i have ordered pls look after it and i want refund of my all money

Verified Support

Oct 01, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Patna, Bihar, 801103

Website: [email protected]

I ordered a combo pack of cotton shirts.05 shirts in a packages ordered on 20.09.2018 but not received as yet so pls update my ordered status soon as possible.and send any your contact numbers

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Address: Hyderabad, Andhra Pradesh, 500090

Dear team

I request you to please cancel my order because I booked same order twice so kindly cancel my order.
Order no:CIN1613441
If you need any further clarification on in please let me know [protected]
I don't want to take same order

Nov 12, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

OnlineClues Customer Care's response Dear Sir,

Your request regards cancel the order No CIN1613441 has been accepted by our team.

Thanks & Regards,
Onlineclues Team

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Address: 626138

Website: Chrome

I receive shirts are different colour and different size. I order varies colour so please take shirts and return amount. My order number is cin1608269. I order one white colour, one black colour, one light blue, one drak blue, one sea blue colour but i receive one yellow colour, one orange colour, one white colour, one blue colour and one black colour.

+1 photos

Nov 3, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 28, 2018

Updated by Thalaieswaran S I receive shirts are different colour and different size. I order varies colour so please take shirts and return amount.my order number is CIN1608269. I order one white colour, one black colour, one light blue, one drak blue, one sea blue colour but i receive one yellow colour, one orange colour, one white colour, one blue colour and one black colour.

Verified Support

Oct 01, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Ahmedabad, Gujarat, 382475

My order london looks casual shirts order id. Cin1609174 has not came according to my order so i want to return and want refund of my money so please its a humble request to after my complain and reply and solve my problem and i want fast refund as i m moving to another town i ordered my shirts to waer for the hostel but it doesn't come acc to my colours which i have ordered pls look after it and i want refund of my all money

Nov 2, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: Meerut, Uttar Pradesh, 250001

Website: No line clues. Com

Muje product pasand nahe hai

Sep 27, 2018

Updated by Mahesh pimpalkar Product pasand nahe hai retan karna hai

Sep 27, 2018

Updated by Mahesh pimpalkar Product retan

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Dear sir/madam,

I am a. S. Barbhuiya. From assam, north-eastern state.
I have wrongly ordered a combo pack of 5 shirts, london branded shirts. Order no is cin1610024, date 22nd september 2018 and tracking code is i[protected]. Now i do not need this product and i m not interested in this product. So please cancel the order as i have no need this.

Thanks...

Nov 19, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 26, 2018

Updated by A S bar Order ID: CIN1610024

Dear Sir/Madam,

I am A. S. BARBHUIYA. From Assam, North-Eastern state.
I have wrongly ordered a combo pack of 5 shirts, London Branded shirts. Order no is CIN1610024, date 22nd September 2018 and tracking code is I[protected]. Now I do not need this product and I m not interested in this product. So please cancel the order as I have no need this.

Thanks...

Verified Support

Oct 01, 2018

OnlineClues Customer Care's response Dear Customer,

Your order can't be cancelled as it has already been dispatched from here. If you are not interested then don't accept it from courier boy.

Thanks and Regards,

Onlineclues Team

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Address: New Delhi, Delhi, 110086

I. Order 4new fashionable hip hop casual solid white patch designs slim fit shirt... Quality of the so bad and not same shirt and size of the product is not same which was i ordered my product return take u and refund my money. Am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money...

+1 photos

Nov 3, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

OnlineClues Customer Care's response Dear Customer,
This product is not related to us Please check the company name on the courier packet. Our shipper name is Spark International.
Onlineclues customer care team,

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Address: Hisar, Haryana, 125005

Website: Www.onlineclues.com

Sir, Very cheap quality.. I am upset with my self for shopping online clues.. I entered as guest & just shopped.. I am not satisfied with your product.. I want to return it back .. Please help me..
My order number - CIN1606328
my tracking code- I[protected]
My phone number - [protected]

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Address: Kolkata, West Bengal, Wrong shirt

Website: Nothing website

Return order
I order 4new fashionable Hip Hop casual solid white patch designs slim fit shirt ... quality of the so bad and not same shirt and size of the product is not same which was I ordered my product return take u and refund my money.am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

Nov 3, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 21, 2018

Updated by Royahdndn Fast return my order and my money

Sep 21, 2018

Updated by Royahdndn Jo Mene order keya oh nhi ha

Verified Support

Oct 01, 2018

OnlineClues Customer Care's response Dear Customer,
This product is not related to us Please check the company name on the courier packet. Our shipper name is Spark International.
Onlineclues customer care team,

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C

[email protected]

from Dimapur, Assam

Sep 26, 2018

Please return my product because ki ye order galat hai maine ye shirt ka order nhi diya tha so kindly refund my money please.

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Address: Pune, Maharashtra, 412213

Website: www.onlinecluses.com

I ordered branded combo of 3 cotton shirts so I got different product so please replace my product. This product is totally different than from my order & one product is damaged. So please replace my product

+1 photos

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R

Ravi_Ransore

from Vasai-Virar, Maharashtra

Sep 26, 2018

Dear Sir,
I give the order London looks branded 5 printed cotton shirt of xl size but I received I so tell me how to do return

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Address: Pune, Maharashtra, 412213

Website: onlineclues.com

I ordered branded combo of 3 pure cotton shirts but I got different product so please replace my product.the product colour is different. Also product is different material
This product not look like photo.
& one product is damaged. So replace my product

+1 photos

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P

Pramod Kharate

from Mumbai, Maharashtra

Sep 21, 2018

Hi,
I saw your advertised on Facebook where you mention get 5 branded printed [protected]@999 only -Free COD.
But while placing order it shows shipping charges of Rs.100. So my question is why this difference. Can you explain.

Regards,
Pramod Kharate

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Website: www.onlineclues.Com

I got wrong parcel of 5 shirts. There was not any shirt what i ordered. This is great cheating. Please resolve the issue immdiately. I complained to the company but did not get any reply. There is not any option at online nor any aap that can show me all information about my order.
This is not fair. I orderes for l size but received m size...

+1 photos

Oct 24, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: 506015

Website: www.onlineclues.com

Hai
My pack london looks brand's 5 printed cotton shirts! Order size xl but not correct item send and different colors. My item booking is different colors but send another colors and not correct size please return this item and refund my amount this so bad online shopping site last time also order item but not send correct item refund my money. Pl

+1 photos

+1 videos

Oct 22, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by Ramnath Goud CIN 1600151

Verified Support

Sep 21, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 3

I ordered 10 t shirts which is very poor in quality

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3 cotton shirts branded

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combo 3 london looks jeans

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poor quality shirts received

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i am complaint about product - london branded 5 printed cotton shirts

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product quality

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wrong my product

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consignment not received

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need to cancel my order

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order return- please take shirts and return amount.

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men's shirts

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product return

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no need this order

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product. wrong. h.

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three shirts very cheap quality & colour change

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wrong shirt parsal

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I got different product replace it

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I got different product replace this

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wrong parcel and fake product

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return item

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