OnlineClues Complaints & Reviews

Address: Hisar, Haryana, 125005

Had ordered 5 mens cotton shirts, very cheap quality of material and the colors are also different then shown in the advertisement. Product ID :CIN 1562966. A complete waste of money and time. Never trust again. Not even the colours match the expections.

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J

Jagadish Madlur

from Bantval, Karnataka

Jul 19, 2018

Ordar id -CIN1558329
ITEM NAME- London looks 5mens cotton check shart.
Order date-jul/03/2018.1:15:16pm
Delivery date-jul/10/2018.2pm
Complet-Wrong Colour/Style of Product delivered. So please return thank you.

take away the product and return the cash - Comment #3160944 - Image #0

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Address: YSR, Andhra Pradesh, 516360

Iam order round neck t shirts delivered my selected size XL. But online course delivered by size L but my login guest account online course delivered invoice no. SI 00289167. Exchange my t shirts or refund my amount. My cell no. [protected] my name v chandra mohan

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Address: Mumbai City, Maharashtra, 400092

Product T-shirt is XL size from the show in your site. But I received totally different size i.e. L in a packet...
Kindly replace it immediately and send proper size which I booked means Large size of T-shirt...
I already send e-mail on before yesterday but till no any reply from your site...
T-shirt quality is very good I like it but please i want to change size...

Aug 29, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Address: Chandigarh, Punjab, 160036

I ordered 5 combo pack casual shirts, but actual received is inferior and cheap quality and totally different from the ordered product.
Return my money back as soon as possible. product is very different and of very cheap quality and return option is not visible which home page showing hassle free return. if i didnt received money back i will complaint at upper level.

Aug 26, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

OnlineClues Customer Care's response Dear Sir,
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details: Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Thanks & Regards
Onlineclues team.
Contact: [protected], [protected]

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S

Sunil Bachhav

from Mumbai, Maharashtra

Jul 19, 2018

I want to cancel my order because I choose wrong product..
Order no.CIN1569016

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Ss

ßùrêsh Røçk

from Guntur, Andhra Pradesh

Jul 19, 2018

Product is damaged so return my money

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Address: Nagpur, Maharashtra, 441002

The product are very different than i see on the booking time...and the size are very large...and the quality is very poor...please return this order and refund my money...my invoice no is:- SI 00290213...date of deliver is :- 11/7/2018. Item name :- london looks branded 5 printed cotton shirts...dispatch via DOTZOT.

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Address: 506169

Website: onlineclues

Order no 06ACZFS1494H1ZF I got wrong product so I want to to get my money back sir could you please send the money from onlineclues sir please send this complaint to them I want return my moneyquality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my si 00285217.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

Aug 23, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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D

Dinesh Satpathy

from Burla, Odisha

Jul 11, 2018

I accidentally order a product 2 times so I want to remove one of the product

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G

Ganesh Chinna

from Pernem, Goa

Jul 19, 2018

Iam ganesh my mail I'd [protected]@gmail sir my product is wrong I return product return my money

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M

mahesh radarapu

from Attingal, Kerala

Jul 19, 2018

Return my product, exchange onether shirts or teshitrs

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A

Abhinav0603

from Delhi, Delhi

Jul 19, 2018

I purchased a product which contains 10 t-shirt
The quality of tshirts is much poor
I called their customer care but they doesn't respond
ITEM NAME:LONDON LOOKS MENS 10 ROUNDED T-SHIRT
INVOICE NO.SI 00288407
SELLER ADDRESS : WELCOME PALACE SEC-13 NEAR DABRA CHOWK HISAR 125005 HARYANA
GSTIN: 06ACZFS1494H1ZF

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Address: Hisar, Haryana, 125005

Order number CIN1558241. I ordered it from shop clues but product not upto the mark.
Quality not upto the mark.
Want to return the product.

Please tell me the process to return the product and get the refund.

Help me with this and let me know the timeline within which I will get the refund.

My mobile number is [protected].
Please contact me on this number

Aug 21, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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K

Khan Shafik

from Mumbai, Maharashtra

Jul 10, 2018

I want cancel the order id is cin1554760 because the product is not good some time say and than take another look tshirt

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S

sayan chhetri

from Barddhaman, West Bengal

Jul 10, 2018

Dear sir,
I am sayan chhetri from siliguri, westbengal. I order london looks branded 5 printed cotton shirt from onlineclues.com.. but i received totally different shirts.. i want my money back..plzz solve my problem as soon as possible..

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H

Has333

from Padampur, Odisha

Jul 11, 2018

I want to cancel the product bcoz the size was wrong choosen...In the site there is no cancel option there.

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M

muzahid ansari

from Pune, Maharashtra

Jul 12, 2018

I don't need your product this is different collar . I need my money.

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Address: 06

Website: Onlineclues.com

Respected sir
I am sivakumar . I has ordered COMBO OF BRANDED 3 PURE COTTON SHIRTS on[protected] .They are send local quality product.The product delivered on[protected].
I had received local quality product.
I had send the return policy on[protected].I can call to customer care they are not responding.
I want to refund my money.

+1 photos

Aug 28, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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I ordered a combo of 10 T shirts at RS 1300 . The quality is so bad that I don't think I'll be able to try it even once . I want to return my products back and get refund of it . I've tried calling their customer care which nobody even attends the call . And I've registered to their e mail too but got no response .. Kindly take action to it . This is a very serious issue .

Aug 28, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 721448

I order combo of 5 printed shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my INVOICE NO.:SI 00288462.i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

+1 photos

Aug 23, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: Bangalore, Karnataka, 560100

Website: Www.Onlineclues.com

I purchased combo of 3 London Look Branded Mid-rise Slim-Fit Denim Jeans for 1199 Rs at 12:50 on 9th July 2018 through seller Spark International via DOTZOT. But it was damaged, small in size & not satisfied with the quality. Worst quality I never seen, so am returning the product, please accept it.please return my purchased amount . please take action ASAP

Aug 21, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jul 09, 2018

Updated by arun k v Damaged & not good quality

Verified Support

Jul 21, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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S

simranjit verma

from Gurgaon, Haryana

Jul 10, 2018

London looks women's 3 slim - fit mid rise denim jeans this product is feck, m not seticfied this product

damage pant - Comment #3152212 - Image #0

damage pant - Comment #3152212 - Image #1

damage pant - Comment #3152212 - Image #2

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DotZot Customer Care

from Mumbai, Maharashtra

Jul 10, 2018

Dear Arun,

DotZot — return order

As per our process we do not pick up any return shipment without the specific instruction of the sender.

Therefore we request you to contact your shipper OnlineClues for further assistance.

Yours sincerely
Customer Service - DotZot

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T

Tubi

from Hoshiarpur, Punjab

Jul 11, 2018

I have to return my order because it is ladies jeans and I had ordered gents jeans

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Tubi's reply, Jul 3, 2018

Return my money

Tubi's reply, Jul 3, 2018

Date 30-6-2018 name Rohit kumar

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Address: New Delhi, Delhi, 110015

Website: Www.onlineclues.com

My order id is CIN1559623 which i ordered on 4th July 2018. I just received it today itself and the size of the t-shirts are too small. I tried to replace or refunded but there is no any option to do that on www.onlineclues.com.

I think it is a fake or i do not trust on them now. They should have prepared their website like other online websites did for example Amazon, may tra, snapdeal.
I want the resolution for the same as soon as possible.

Aug 28, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 29, 2018

Hi Mani,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: 560023

Size which i ordered is xl but all the size of the tshirt is l so kindly give me the size of xl orellse give me the amount back the return of the order is 7 days so please retuen the order and i have ordered diffrenft tshirts but i have recived is diffrent so please give me ordered one and the colour is also diffrent so please give me the ordered one

Aug 7, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

OnlineClues Customer Care's response Dear Sir,
We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details: Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
Thanks & Regards
Onlineclues team.
Contact: [protected], [protected]

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A

Arunsha

from Chengalpattu, Tamil Nadu

Jul 6, 2018

I cancel my order because I ordered wrong products London looks men’s 10 round neck t-shirts my order ID CIN1549366

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N

Nithish duvva

from Guruvayur, Kerala

Jul 11, 2018

I want to return my order.

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Address: Kapurthala, Punjab, 144601

This is not my choice shirts so i return you and give my amount 1099 Rs. This is not fair. It's wrong. Refund my money.
No color my choice
No shirts my choice
Very poor clothes shirts
I don't understand what i do.
I am onlinecluse contact number call again and again but not response me. They are cheat me. But i am return this product. I will go to them hariyana.

Aug 7, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

OnlineClues Customer Care's response Dear Customer,
Sorry for the inconvenience. Please provide us your order no. and also send the picture of received product. So that we can proceed, we will get in touch with you to assist with this.
Onlineclues customer care team,
Contact: [protected], [protected]

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A

Aaditya Shrivastava

from Korba, Chhattisgarh

Jul 5, 2018

I don't want it anymore

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Aaditya Shrivastava's reply, Jun 29, 2018

Cancel it

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Address: Hisar, Haryana, 144001

I order combo of 3set jeans combo. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My id si00284195. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of 3set jeans i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

Aug 12, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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L

Lavish Mareja

from Rajsamand, Rajasthan

Jul 5, 2018

I ordered of tshirts of 1299 from onlineclues.com and i recieved different cheap tshirts and different color look like 50rs tshirt plz solve this problem i want my refund.i plz u to take action againat these fake sites.i will be very thankful to you .

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Address: Hisar, Haryana, 144001

I order combo of 3 set combo jeans. Quality of the product is so bad. And size of the product is not same which was i ordered.. My product return take u and refund money. My oid si00284195. I am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of jeans i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money

Aug 15, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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R

Romancy Suraj

from Gurgaon, Haryana

Jul 5, 2018

I want to exchange the product...Actually I ordered a 10 t-shirt combo offer of XL size but onlineclues delivered me L size t-shirts.. So please the exchange the product or refund my amount... Please change the colour also...
Order I'd : CIN1552622
Attach snaps for your reference

I have to return my order because it is ladies jeans and I had ordered gents jeans - Comment #3147140 - Image #0

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B

Bhatt Samir

from Vadodara, Gujarat

Jul 5, 2018

I buy londen looks shirts
But it's can not choose in colour
I receive different colour
It's frods

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Address: Dharwad, Karnataka, 581113

Website: www.online clues.com

Invoice no: SI 00280712 DT.26-JUN-2018
Item name:

Buy combo of 3 London looks branded mid rise slim fit denim jeans size 34. PRICE{ 1141.90 } total amount rs 1199 ...I have received above mentioned invoice numberd product ...I want return it due to low quality of clothes it's colour is very different as im ordered...concerned person please accept this product...

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Aug 22, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 382010

I have ordered london cotton 5 shirt pack, but delivered wrong product other than order once.
London looks branded 5 cotton shirts

Invoice no: si00283934, date :30.06.2018

All five shirts are vast different than ordered. Not a single piece as per ordered. So pick up return as fast as possible.
Also i do not get any email or text messege on order, also login via guest accounts so not ordered id.

Aug 7, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2018

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us by writing us on [protected]@onlineclues.com in case you require further assistance in the interim.
Thanks & Regards,
Onlineclues Team

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Address: 226026

Website: Online clues.com

Dear online clues,
I want to return the product that I had ordered. The product are not as shown in the site . They are not of same colour size or design which uh had shown . I want my money to be refunded. If it is not done within 4 days then I will file a complain against you in consumer forum.

And the contact numbers provided by you are useless ... If you want to run your business then refund my money otherwise you will have to pay for this in consumer court.

Aug 17, 2018

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Jul 03, 2018

Updated by Verma prince Contact number .[protected]

Verified Support

Jul 07, 2018

OnlineClues Customer Care's response Dear Customer,
Please check your Mail account inbox, our customer care team has reverted to you Regarding your refund.
Thanks & Regards,
Onlineclues Team

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Website: www.onlineclues.com

I have ordered London Looks Denim Slim Fit Jeans (Pack Of 3) against Order No CIN1542624 on 18th June 2018 & LONDON LOOKS Blend Of 5 Cotton Shirts!
size: L against Order ID - CIN1548519 on 24th June 2018.

Still I have not received the order. I have already paid the amount. and I am trying to call them. they are not picking up the calls.

OnlineClues Complaints & Reviews

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OnlineClues reviews & complaints page 6

take away the product and return the cash

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wrong size return or refund

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size different received

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inferior quality and different product

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the product are very different and bigger in size

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I want to return my money sir I didn't like the product they have submitted

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clothings

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I can want refund my money

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bad quality and wrong size

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return the order. I will refund my money

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damage pant

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combo of 10 t-shirts

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size is very small

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return product london looks shirts

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poor quality fake product

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I have to return my order because it is ladies jeans and I had ordered gents jeans

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combo of 3 london looks slim fit denim jeans

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return product request for shirts

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wrong product delivery and cheating from customers

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order still not delivered

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