Submit a Complaint
Claimed

OnlineClues Complaints & Reviews

www.onlineclues.com
3.1
Updated: Dec 18, 2021
Complaints 4675
Resolved
2872
Unresolved
1803
Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to OnlineClues

Having problems with OnlineClues?

File a complaint and get it resolved by OnlineClues customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
OnlineClues

OnlineClues reviews & complaints page 89

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Billa Venkatesh
from Coimbatore, Tamil Nadu
Mar 8, 2017
Resolved
Report
Copy
Resolved

Address: 641036

CIN847054 cancel my order . wrongly selected the product. Please do not ship the product. I don't want this product. I am not ready to pay. CIN847054 cancel my order . wrongly selected the product. Please do not ship the product. I don't want this product. I am not ready to pay.
Pleadse dont ship. I will order another and pay for it. Thanks venkat
Apr 30, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Mar 08, 2017
Updated by Billa Venkatesh CIN847054 cancel my order . wrongly selected the product. Please do not ship the product. I don't want this product. I am not ready to pay. CIN847054 cancel my order . wrongly selected the product. Please do not ship the product. I don't want this product. I am not ready to pay.
Pleadse dont ship. I will order another and pay for it. Thanks venkat
Verified Support
Mar 17, 2017
OnlineClues Customer Care's response Dear Customer,

Your order has been cancelled.Thank for using OnlineClues.Now You Can Order Again Right Product.
If you have already ordered please ignore it.

Thanks & Regards,
Onlineclues Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    chaithra30
    from Bengaluru, Karnataka
    Mar 8, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: 125005
    Website: oline clues.com

    Hi.

    i have ordered a product 4 jeans i got delivery as on[protected], it's low quality and all jeans i got same blue color shades.. when sawed description it was different colors now i got same color . i am not satisfied with the product. from on that day i am trying to calling to customer .. no re ponce from their end.
    i spent 1500 its a loss money for me, just i need to return the product for me now. if i think to return no re ponce .even sent email regarding product issues, drop the complaint to mail box.
    Apr 30, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2017
    OnlineClues Customer Care's response     Dear Mam,
    Please check your Mail account inbox, customer care team has reverted to you.
    Thanks & Regards
    Onlineclues Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ankit dudharejiya
      from Vadodara, Gujarat
      Mar 8, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: 390015
      Website: onlineclues.com

      I did order from your site and my order no CIN is CIN827172. I received it yesterday but the quality of shirt material is poor as well as the color is different so i want to return my order so please arrange to return it back. i did call on number but did not get any response

      Since morning doing call but not getting response but no one is recieving or replying even i did lots of email but still the same thing
      May 23, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Mar 17, 2017
      OnlineClues Customer Care's response       Dear Sir,
      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kalpesh Nagar
        from New Delhi, Delhi
        Mar 8, 2017
        Report
        Copy

        Address: 395002
        Website: Onlineclues

        This shirt is not good i l looking online shirt & shirt color chang
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shubham Lace
          from Ahmedabad, Gujarat
          Mar 8, 2017
          Report
          Copy

          Address: Amreli, Gujarat, 365601
          Website: Onlineclues.com

          Product (shirts) is totally different in design from the show in image of your site.
          Mar 08, 2017
          Updated by Shubham Lace           Product (shirts) is totally different in design from the show in image of your site.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Santosh Kyawal
            from Pune, Maharashtra
            Mar 8, 2017
            Report
            Copy

            Address: 443201

            Wrong shirts & size
            Actually size L
            +1 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              RASHID HAQ SAIFI
              from Delhi, Delhi
              Mar 8, 2017
              Report
              Copy

              Address: Ghaziabad, Uttar Pradesh, 201001
              Website: Onlineclues.com

              Product very bad low quality and difrent colour of shirt so please return product and refund my money
              Mar 08, 2017
              Updated by RASHID HAQ SAIFI               Ye company froud hai ye product return ni kar rahi or nahi inka contuct no mil raha
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Singer Ramsewak Sharma
                from Mahendragarh, Haryana
                Mar 7, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: New Delhi, Delhi, 110094
                Website: onlineclues.com

                I orderd combo of 5 printed shirts but
                I'm not satisfied with the products . The size, colour, and design is not same as the image of product.I want to say that please return my product and deliver my product as I maid the orderd . I want that product in that colour and design which is showing in the image of order . I hope that you will return my product in few days.
                +1 photos
                Apr 18, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Mar 17, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ajeet Shinde
                  from Mumbai, Maharashtra
                  Mar 7, 2017
                  Report
                  Copy

                  Address: Mumbai City, Maharashtra, 400086

                  My order is cancel order london looks 5 men's cotton check shirts i have receive this product 7march17 this product is very bad an very different so return this product an order this back refound this money back
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sharique Munna Patel
                    from Coimbatore, Tamil Nadu
                    Mar 7, 2017
                    Report
                    Copy

                    Address: 215005
                    Website: www.onlineclise.com

                    I buy 1099 with shipping but products is totally changed colour quality and dis
                    +1 photos
                    Mar 07, 2017
                    Updated by Sharique Munna Patel                     Plz return my money or change my shirts

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      1
                      10dulkar
                      from Mumbai, Maharashtra
                      Mar 7, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Hisar, Haryana, 125005
                      Website: www.onlineclues.com

                      I have ordered 5 shirts for Rs.1099/- on onlineclues.com on 02.03.2017. On the site they shown the colors and actually send by them the colour are totally different. received on 06.03.2017.
                      Also the quality of the shirts is totally rough.Requested to back my total money refund of Rs.1099/- ( client customer care no.[protected] / 39) both no. tried but not answered.
                      +3 photos
                      Apr 20, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2017
                      OnlineClues Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shahnawaz Pathan
                        from Indore, Madhya Pradesh
                        Mar 7, 2017
                        Report
                        Copy

                        Address: Indore, Madhya Pradesh, 452016
                        Website: OnlineClues

                        The product i choose and the product supplied was totally different the shirts i got were different color and low quality. My order id is - CIN831229. Please tell me refund process
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          [email protected]
                          from Mumbai, Maharashtra
                          Mar 7, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Mumbai City, Maharashtra, 401105
                          Website: Www.onlineclue.com

                          I want to return the jeans its very bad quality kindly give me the refund i want my money back the qualitty is worst pls refund my money
                          May 14, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 29, 2017
                          OnlineClues Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ad Shastri
                            from Ahmedabad, Gujarat
                            Mar 7, 2017
                            Report
                            Copy

                            Address: Raigad, Maharashtra, 402208

                            Yours product is very bad. And color is very difrant .
                            Mar 07, 2017
                            Updated by Ad Shastri                             Yours product size is big and color is different
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Ansari Habeeb
                              from Bengaluru, Karnataka
                              Mar 7, 2017
                              Report
                              Copy

                              Address: 423203

                              Dear Sir.
                              i want to return this product shirts colors and size very different i show on online advertise shirts image its not. so kindly sir cooperate me. so please refund my mony.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                manikandan selvan
                                from Bengaluru, Karnataka
                                Mar 7, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 637504
                                Website: onlinecluse

                                Have ordered the a package of 5 cotton shirts @1099 the product is so bad that ican not use it the order number CIN823437kindly take that order back refund my money

                                Totally different I seen the products in shocloues.plese CV rearrange to sent my money as soon as possible

                                im complined about return my product...my complaint no is CIN823437 please respone as soon as possible
                                im waiting please return my product and give me my money back
                                Mar 11, 2017
                                Complaint marked as Resolved 
                                The delivered dress is MISMATCHED from my ordered dress. So I Return the product. So Kindly accept my request of product return and repay amount. Order Id: CIN823437 Order Date: Feb 26, 2017 7:28:25 AM Amount : Rs 1, 099.00 Thanks Regards Manikandan S 8438164568 8148672782
                                OnlineClues customer support has been notified about the posted complaint.
                                Mar 11, 2017
                                Updated by manikandan selvan                                 The delivered dress is MISMATCHED from my ordered dress. So I Return the product. So Kindly accept my request of product return and repay amount.

                                Order Id: CIN823437
                                Order Date: Feb 26, 2017 7:28:25 AM
                                Amount : Rs 1, 099.00

                                Thanks Regards

                                Manikandan S
                                [protected]
                                [protected]
                                Verified Support
                                Mar 17, 2017
                                OnlineClues Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
                                Verified Support
                                Mar 29, 2017
                                OnlineClues Customer Care's response                                 Dear Sir,
                                Please check your mail account customer care reverted to you regarding your refund &Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
                                Thanks & Regards,
                                Onlineclues team
                                Verified Support
                                Mar 29, 2017
                                OnlineClues Customer Care's response                                 Dear Sir,
                                Please check your mail account customer care reverted to you regarding your refund &Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
                                Thanks & Regards,
                                Onlineclues team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ansari Habeeb
                                  from Bengaluru, Karnataka
                                  Mar 7, 2017
                                  Report
                                  Copy

                                  Address: Nashik, Maharashtra, 423203
                                  Website: onlinecluse.com

                                  Dear sir.
                                  i want return my product because colors and size very different.
                                  so please refund my mony.
                                  kindly onlinecluse.sir have call this this no.[protected], [protected]. but not received call.
                                  sir my order no.CIN827118
                                  +1 photos
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vijayantony
                                    from Chennai, Tamil Nadu
                                    Mar 7, 2017
                                    Report
                                    Copy

                                    Address: Coimbatore, Tamil Nadu, 641105

                                    I want to return my order because your product doesn't match which is shown in your site.it is totally different.my order is London Looks 5 men's cotton check shirts (set of 5).I have received it on today (07.03.2017).My order no.CIN823094. contact no.[protected].
                                    e-mail:[protected]@gmail.com.
                                    Mar 07, 2017
                                    Updated by vijayantony                                     Not satisfied in your product
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ashishshuklaas
                                      from Varanasi, Uttar Pradesh
                                      Mar 7, 2017
                                      Report
                                      Copy

                                      Address: Hisar, Haryana, 125005
                                      Website: www.onlineclues.com

                                      I had ordered the combo of 5 shirts "LONDON LOOKS 5 MEN'S COTTON CHECK SHIRTS" from online clues but the product i received is totally different. The design pattern and colour of the shirts are not the same what i had ordered and quality is also bad.
                                      +2 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sahdev Kanotara
                                        from Ahmedabad, Gujarat
                                        Mar 7, 2017
                                        Report
                                        Copy

                                        Address: Ahmedabad, Gujarat, 382220
                                        Website: online clues

                                        Dear,
                                        I like to your online clues, but my delivery is wrong item.
                                        please return to my product prossec .
                                        thanks.
                                        Mar 07, 2017
                                        Updated by sahdev Kanotara                                         please Return to my order prossec to my mail in to the send .
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Koovs.com / Marble E-Retail
                                          2.9
                                          (402)
                                          American Swan Lifestyle Company
                                          1
                                          (51)
                                          Clovia.com
                                          1
                                          (258)