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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 90

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S
sharathshettysharu
from Madikeri, Karnataka
Mar 7, 2017
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Address: Mysore, Karnataka, 571105

L donn like thise product quality its worst quality i want to returne product and i want my money refund plzzz call my contact num [protected]
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    K
    Karishma Khandelwal
    from Bengaluru, Karnataka
    Mar 7, 2017
    Resolved
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    Resolved

    Address: Hisar, Haryana, 125001

    I am trying to reach your number as well as I e-mailed you. But got no response from your end. I purchased a product from your site. Now i wanna return it. Kindly contact back. Your policy says we have to intimate you within 24hrs. How i am supposed to intimate u when your contact number is either not reachable or your not picking the call. Please call back at the earliest. Thank you.
    Apr 21, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2017
    OnlineClues Customer Care's response
    Dear Mam,
    Your refund process is going on. You will receive the payment Soon in your bank account.

    Thanks & Regards
    Onlineclues Team
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      P
      Prîñçë Sürywāñshî
      from Pune, Maharashtra
      Mar 7, 2017
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      Address: Kolhapur, Maharashtra, 416115
      Website: Onlineclues.com

      I was orderd the product london looks 3 pants in a combo... For 1199/- i have recieved that after 6-7 days but the size is not able to fit me... And the quality of cloth is not as expected and so thats why i want to return that product and want to refund...
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        S
        Sanket Ahir
        from Rajkot, Gujarat
        Mar 7, 2017
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        Address: Rajkot, Gujarat, 360004
        Website: www.onlineclues.com

        My Order no. CIN 825822

        I don't like this color or it's product quality
        So i want to return my product
        Please help me to return it.
        My no. [protected]
        +1 photos
        Return my London looks shirt
        Product (shirts) is totally different in design from the show in image of your site.
        Many t-shirt are plain.
        I also did not receive any separate invoice...
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          S
          Swarupa Shah
          from Vadodara, Gujarat
          Mar 7, 2017
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          Address: Vadodara, Gujarat, 390001
          Website: onlinecluse.com

          Product Color And Proudct are Wronge So plz resole and give me my order product
          +1 photos
          Mar 07, 2017
          Updated by Swarupa Shah
          Wronge product color palace so resole my order product
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            Umesh Singh namdev
            from Mundi, Madhya Pradesh
            Mar 7, 2017
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            Address: Gwalior, Madhya Pradesh, 474001
            Website: Onlineclues.com

            Hello i am umesh singh namdev and i am 19 years old and i am order this shirts but sir can i returns this shirts i amive in gwalior Madhya predesh i am a students on jain college I am order this shirts but this shirts are not good and shirsts are very low quality shirts so i am return this shirts i am very sad when i am saw this shirts
            +1 photos
            Mar 07, 2017
            Updated by Umesh Singh namdev
            Shirts are so low quality and size is so big

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              P
              Paresh .p. mistry
              from Ahmedabad, Gujarat
              Mar 7, 2017
              Resolved
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              Resolved

              Address: Vadodara, Gujarat, 391310
              Website: [email protected]

              I am Paresh mistry . I have ordered a "london looks 5 printed shirts" on 23 feb, 2017 amounting ₹699 from www.onlineclues.com.My registered mail id is [protected]@gmail.com. I have received a product on 6 march, 2017. The shirts are not as the described in website. Very cheap quality material and not looks like original linen. In short, 100% fake description. Moreover, there is stated in website that 7 days "EASY" return policy but in reality, they are not picking up the call and didn't answer my complaint mail since last 1 days. I am trying the customer phone no. everyday, but all the time it is showing busy and call is cut automatically.

              Thank you
              +1 photos
              Apr 20, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2017
              OnlineClues Customer Care's response
              Dear Customer,

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

              Thanks & Regards,
              Onlineclues Team
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                T
                tirath sahu
                from Gwalior, Madhya Pradesh
                Mar 7, 2017
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                Address: 491001
                Website: online clues

                This product is diffrent/damage
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                  N
                  Niki Brahmbhatt
                  from Vada, Maharashtra
                  Mar 7, 2017
                  Resolved
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                  Resolved

                  Address: Vadodara, Gujarat, 391110
                  Website: [email protected]

                  I want to change my product.. It is totally different to my order nd i also want to change my parcel nd size also... So please help me and refund my money ya change my product... This colour is bad nd size is not to fit me plz response to my complain nd guide me how i can change my product??... I will call you but your staff is not response to my call so you change my product nd response to my call
                  Apr 20, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Mar 07, 2017
                  Updated by Niki Brahmbhatt
                  Change my parcel colour is different
                  Verified Support
                  Mar 17, 2017
                  OnlineClues Customer Care's response
                  Dear Customer,

                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                  Thanks & Regards,
                  Onlineclues Team
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                    S
                    Shubham Dudhat
                    from Ahmedabad, Gujarat
                    Mar 7, 2017
                    Resolved
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                    Resolved

                    Address: Surat, Gujarat, 395006
                    Website: online cluse.com

                    [protected]


                    I gave to order london look 5 plain cotton shirt .but this product is not like me because this shirt's quality is very bad and i want to return my order and refund my price.i wanted that solve my problem at earlier and refund my money. Precedent i had seen this shirt but when you delivered this product then product is not for as same so i return my order and safely refund my money.
                    Apr 21, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 17, 2017
                    OnlineClues Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                    Regards,
                    Onlineclues Team
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                      D
                      Dinesh Hotwani
                      from Mundi, Madhya Pradesh
                      Mar 6, 2017
                      Resolved
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                      Resolved

                      Address: 462001
                      Website: www.onlineclues.com

                      I have ordered the shirts london looks and i have received it on 6/03/2017.the product i order and i received is totally different in color and the colors are so bad and qualilty of shirts is very low and totally different, seen in images of onlineclues site. pls do the fever and solve my problem. pls contact [protected].my order id CIN 831616...
                      +2 photos
                      Apr 21, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Mar 06, 2017
                      Updated by Dinesh Hotwani
                      I HAVE ORDERED THE SHIRTS (london looks)and i have received it on 6/3/2017.the product which i order and received is totally different in color...and color are so bad. pls do the favor and slove my problem .and call me as soon as pos.
                      Mar 06, 2017
                      Updated by Dinesh Hotwani
                      return or change
                      Verified Support
                      Mar 17, 2017
                      OnlineClues Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        K
                        khunt mohil
                        from Kakinada, Andhra Pradesh
                        Mar 6, 2017
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                        Address: 125005
                        Website: onlineclues.com

                        I have ordered 5 london looks slim shirts but no colour matched thus i returend shirts and returned my money
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                          E
                          Ezhil Ammu
                          from Coimbatore, Tamil Nadu
                          Mar 6, 2017
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                          Address: 125005
                          Website: www.onlineclues.com

                          My Order ID - CIN824841
                          I have ordered a london look denim jean a pack of 3.
                          It costs Rs.1199 (including delivery charges)
                          The received product is totally different in size and color. Please take back my product. How do i return it?
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                            S
                            Saravana Kumar Muthiah
                            from Chennai, Tamil Nadu
                            Mar 6, 2017
                            Resolved
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                            Resolved

                            Address: 628003

                            I ordered a 5 cotton checked shirts when i received it was not the ordered colour and design. All the shirts designs and colour was in worst. Totally all the receiced items not in ordered one. So pls check the ordered shirts after that send to the customer in future and return to my money immediately. I was wasted my times purchsed the shirts from yours.
                            Mar 6, 2017
                            Complaint marked as Resolved 
                            msaravana.s.rly.gov.in@gmail. com 9629693978
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2017
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
                            Verified Support
                            Mar 17, 2017
                            OnlineClues Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                            Regards,
                            Onlineclues Team
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                              D
                              Dharmnath Yadav
                              Mar 6, 2017
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                              Address: Dehradun, Uttarakhand, 248001
                              Website: [email protected]

                              I was ordered which product that couldn't be reached.the different of my ordered colour, quality and many more print therefore please return your product and refund my money.
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                                P
                                from Mumbai, Maharashtra
                                Mar 8, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai Suburban, Maharashtra, 400093

                                Product delivered by company is not as per order...Made complain through complain no. but no response received from company.

                                I did call to given customer no. more than 100 time but no one answer on
                                given no. sometime it show busy and when it connect still no one give
                                answer. I try to contact them from last three days but they are not
                                answering or disconnect my call.

                                In last three days they received my call just one time and assured me that you will received call from our department for bank details and will refund amount after that. But till date no call received from them and as i mention
                                i m trying and trying to contact them but no one answering.

                                Below mention no i got from online clues side.

                                [protected] and [protected]


                                I already paid cash. They committed you would received call from company regarding bank account no and confirmation but till day no call received from company

                                My order no is CIN826204
                                Contact No. is [protected]
                                Apr 24, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 17, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                Thanks & Regards,
                                Onlineclues Team
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                                  C
                                  Chandan R. Thakur
                                  from Mumbai, Maharashtra
                                  Mar 6, 2017
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                                  Address: 421503

                                  I have received Doesn't match with ur product which is shown in the add Plz take ur product and plz refund my money
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                                    L
                                    Lakshminarayantalare T R
                                    from Bengaluru, Karnataka
                                    Mar 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560036
                                    Website: Online clues

                                    Shirts exchange product change size Coler Change
                                    Mar 6, 2017
                                    Complaint marked as Resolved 
                                    Shirt exchange I want money
                                    Mar 06, 2017
                                    Updated by Lakshminarayantalare T R
                                    Exchange product I want satisfied return amount
                                    Mar 06, 2017
                                    Updated by Lakshminarayantalare T R
                                    I want money give the prodect
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                                      K
                                      Kamal s
                                      from Chennai, Tamil Nadu
                                      Mar 6, 2017
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                                      Address: Krishnagiri, Tamil Nadu, 635126

                                      Product not match,
                                      Mar 06, 2017
                                      Updated by Kamal s
                                      This product not match
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                                        M
                                        Mvijayan Mvijayan
                                        Mar 6, 2017
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                                        Address: 625012

                                        Every thing is waste of your delivery shirts
                                        Mar 06, 2017
                                        Updated by Mvijayan Mvijayan
                                        dear admin your service is unbelievable my order is one type of shirts and your delivery is another kind of shirts
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