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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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OnlineClues reviews & complaints page 91

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N
nanu patel
from Surat, Gujarat
Mar 6, 2017
Resolved
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Resolved

Address: Surat, Gujarat, 394510
Website: WWW.ONLINECLUES.COM

I have ordered the product and .the product is very bad and size is also different..I want to return the product.I tried more times on the phone number mentioned but there is no respose.plz do the favour and solve my problem
AAP resloved likh rahe hoo, meri koi camplaint solved nahi hui hai NAYAN PATEL
CONATACT NO: [protected]
[protected]
+1 photos
Apr 25, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2017
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
Verified Support
Mar 17, 2017
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
Order #CIN823381 - wanted to return the product but these people never pock up the phone .. on website they have mentioned they have 7 days easy return policy but these is completly wrong because they never reply over the phone and the email. Product quality is low and fitting is worst. How can i now get my product back. Please help
I want to cancel my order... ...
By mistake I choose wrong size.
.I place one order that is cobmo shirt's which is 5...
I want 's' size...
But wrongly I select size'm'...
…which I wrong...
Request you to cancel this order .., ..., ..., ...
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    U
    Urmal Hadiyal
    from Ahmedabad, Gujarat
    Mar 6, 2017
    Resolved
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    Resolved

    Address: Jamnagar, Gujarat, 361004
    Website: Consumer complaints.in

    RETURN ORDER

    I order combo of 3 pure cotton shirts..quality of the product is so bad. And size of the product is not same which was I ordered.. my product return take u and refund money . my Order ID - CIN830928 .i am not interest for this product is a very cheap product and refund my money very lowest quality of this fake product of lenin shirt i am saying all my frnds and share by social network online clues.com is a very fake and bad, cheap product by sale online im not interest plzz i request you refund my money
    +3 photos
    Apr 17, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.
    Thanks & Regards,
    Onlineclues Team
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      A
      Ajeet Shinde
      from Mumbai, Maharashtra
      Mar 6, 2017
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      Address: 400086

      My order is cancel order cin coad 520827 london looks 5 men's cotton shirts i have receive this product 04/mar/16 this product is very bad an very different so return this product an order this back refound this money back...plzzz
      +1 photos
      Mar 06, 2017
      Updated by Ajeet Shinde
      My order is cancel order london looks 5 men's cotton shirts i have receive this product 04/mar/16 this product is very bad an very different so return this product an order this back refound this money back...plzzz

      Hi,

      the shirts are really different and low quality material when compare with image of the onlineclues.com. kindly take the order return and refund money back. Order reference :
      CIN811722/[protected] and price paid: 1199

      Product is not good - Comment #2673763 - Image #0
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        D
        Dilip BR
        from Mysore, Karnataka
        Mar 6, 2017
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        Address: 560010

        I hav ordered for London looks mens 10 round neck printed t-shirt and I have received a damaged product it's a worst experience and customer care sucks no1 is helpfull and my complaint num is. 30792 so I would like to return it n I want a refund
        +1 photos
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          S
          Suraj Suraj
          from Satana, Maharashtra
          Mar 6, 2017
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          Address: 411041
          Website: Onlineclues. Com

          Very bad shirts and toren shirts are 2
          I haved order 5 dotted printed shirts but they gaven another 5 shirts very bad colours and some of the shirts are toren very badly so plzz acept my req give me that 5 dotted printed shirts otherwise refund my money back...
          Mar 06, 2017
          Updated by Suraj Suraj
          Very bad shirts and toren shirts are 2
          I haved order 5 dotted printed shirts but they gaven another 5 shirts very bad colours and some of the shirts are toren very badly so plzz acept my req give me that 5 dotted printed shirts otherwise refund my money back...
          Mar 06, 2017
          Updated by Suraj Suraj
          Very bad shirts and toren shirts are 2
          I haved order 5 dotted printed shirts but they gaven another 5 shirts very bad colours and some of the shirts are toren very badly so plzz acept my req give me that 5 dotted printed shirts otherwise refund my money back...
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            D
            Desai shailesh
            from Kheralu, Gujarat
            Mar 6, 2017
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            Address: Patan, Gujarat, 384265

            You send me wrong product from my Order so i want return your product & i want back my money
            Mar 06, 2017
            Updated by Desai shailesh
            you send me wrong product i want to back my money
            Mar 06, 2017
            Updated by Desai shailesh
            You send me wrong product i want back my money if you do not contact me no date 6/3/17 Tuesday i will complain in government in " grahak surakxa"

            You send me wrong product i want back my money if you do not contact me no date 6/3/17 Tuesday i will complain in government in " grahak surakxa"
            Tuesday i will complain in government in " grahak surakxa
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              A
              Arun Sharma771
              Mar 6, 2017
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              Address: Hisar, Haryana, 125005
              Website: www.onlineclues.com

              Onlineclues sach a fake company... This is my order details can u please refund my money im still waiting for your calls...order id- CIN798606
              +1 photos
              Bad prodis
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                C
                chand prem
                from Noida, Uttar Pradesh
                Mar 5, 2017
                Resolved
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                Resolved

                Address: Lucknow, Uttar Pradesh, 226201
                Website: www.onlineclues.com

                My order no.NIC810699 my order item name (london looks branded 5 cotton shirts ) quality no.1 size M size not perfect shirts is not cotton branded i do replace your material is branded and shirts printe cotton shirts but my order is not coming and colors and size and design not matched may mobile no. [protected]
                Apr 21, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Mar 03, 2017
                Updated by chand prem
                My order no.CIN810699 mai jo shirts order kiya tha wo wo nhi aya h mai y shirts wapas krna chahta hu mujhe nhi chahiye ye shirts shi nhi h pasand nhi aai mujhe nhi chahiye
                Mar 05, 2017
                Updated by chand prem
                about colour of the shirt

                Mar 05, 2017
                Updated by chand prem
                About order colours is nat matching and size is nat matching and shirts is printe not branded cotton shirt and shirt design to different according to order and branded shirt is wrong nat statisfied your maretial is and not match colour and design and size match i am not likes shirt not match design and (mujhe aap ka shirt pasand nhi aaya aur colour 'design'size wrong aaya h ) my mobile [protected]

                Verified Support
                Mar 17, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  S
                  Sandeep Suryawanshi
                  from Kolhapur, Maharashtra
                  Mar 5, 2017
                  Resolved
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                  Resolved

                  Address: 415409

                  I had recevied wrong product
                  in picture product & received product are very different
                  and even received product (Combo pack mens shirt)
                  all piece are different in colour & size

                  even in product delivery carteen not mentioned the address from where the product couriered
                  where i contact for solveing the problem

                  i think this is unprofessional thing & they are only makeing folish the people

                  Order id - [protected]
                  Order person Name - Sandeep A suryawanshi

                  Pls collect the product & return my money
                  Apr 21, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 17, 2017
                  OnlineClues Customer Care's response
                  Hello Customer,
                  Greetings from Onlineclues.com Above mentioned product is not delivered by us.
                  Please check properly from where do you order this product as it is not our shipment
                  Other wise you have to send the picture of product so that we can confirm the order.
                  Our shipment is spark international.
                  Thanks,
                  OnlineClues Team
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                    R
                    Rishav Kr Shrivastav
                    from Khagaria, Bihar
                    Mar 5, 2017
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                    Address: Patna, Bihar, 800004
                    Website: onlineclues

                    Order no CIN828173
                    Date of order 28 feb 2017
                    Date of delivery 05 march 2017
                    The product is totally different from the given picture, the fabric is very bad, and the colour is also totally different, overall the product is very disgusting
                    +1 photos
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                      M
                      Madegowda K D
                      from Bengaluru, Karnataka
                      Mar 5, 2017
                      Resolved
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                      Resolved

                      Address: Mandya, Karnataka, 571401
                      Website: Www.onlinclues.com

                      I ordered London looks men s 5 standared shirt in rs 999 my order no CIN821474 in 5 shirts medium sized but it is unfit for me so for that i send email on [protected]@onlineclues.com but i could not receive any reply for replacement. And i call so many times on mytheir phone number but no one pick the call so please help me for the refund or replacement of shirt size as medium size to large size.
                      Apr 19, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2017
                      OnlineClues Customer Care's response
                      Dear Sir,
                      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                      Thanks & Regards
                      Onlineclues Team
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                        A
                        Abhijeet Kharat
                        from Pune, Maharashtra
                        Mar 5, 2017
                        Resolved
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                        Resolved

                        Dear Team,
                        I am Abhijeet but i was order a five shirts on 26 Feb 2017 but still i am not getting any delivery of my product.I Was not got any mmassege or email about my product delivery .plz take it seriously .
                        My Order number is CIN824706.
                        Your product delivery date is About 5-7 days and its almost 7 days gone and still i am not get my delivery or any message or email about my delivery, so please take it seriously and solved my problem and send my delivery as early as possible i am waiting for your reply on my complaint please take it seriously .
                        Apr 18, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Mar 06, 2017
                        Updated by Abhijeet Kharat
                        Dear Team,
                        I am Abhijeet Kharat, I was placed a order on 26 Feb 2017, but the problem was that i was order a different pattern shirts and they was delivered me a different pattern and another problem was that the size o the shirts are not fitting to me, size is too large as the medium size is not like this . I am received my delivery today and i want to return it with refund money.please take it seriously and send me a response . Please take it return as early as possible and refund my money.
                        My order number is CIN824706
                        Verified Support
                        Mar 17, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                        Regards,
                        Onlineclues Team
                        Verified Support
                        Mar 17, 2017
                        OnlineClues Customer Care's response
                        Dear Customer,

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                        Thanks & Regards,
                        Onlineclues Team
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                          R
                          raja sekhar lanka
                          from Hyderabad, Telangana
                          Mar 4, 2017
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                          Address: East Godavari, Andhra Pradesh, 533003
                          Website: Online clues. Com

                          The product is not a cotton product very deliceted products colour is very bright and one shirt is demeged colour
                          Mar 04, 2017
                          Updated by raja sekhar lanka
                          Incorrect conditity produdect
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                            B
                            Baskar Nagai
                            from Chennai, Tamil Nadu
                            Mar 4, 2017
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu, CIN816160
                            Website: www.onlineclues.com

                            Online clues.com

                            Respected sir. /madam.,

                            My personal details:-
                            I, k. Baskar son mr. Krishnan, no.11, surenderan street, mgr nagar, chennai - 600 078, cell no. [protected].

                            Details of ready made shirts - 5 nos – ordered by me :-

                            24.2.17
                            I ordered ready made shirts - 5 nos on 24.2.2017 having order no.: cin81660.

                            28.2.17
                            I received ready made shirts on 28.2.2017 by 4.30pm on tuesday.

                            2.3.2017
                            Complaint given to customer care by mail regarding product is not satisfaction (Not good) but not received compliant number.

                            3.3.2017 & 4.3.2017

                            Your customer care person calling the the above issues but am not understanding hindi language (Only english & tamil) so contact person me mentioned in language and send the address details of goods return which i order & received the shirts from onlinecluse.com.

                            And also in given the bank details once i return goods and you received kindly transfer funds to mentioned below bank details.

                            Name : k baskar
                            Account number : [protected]
                            Ifsc code : vijb0003035
                            Bank name : vijaya bank
                            Branch : venkatanarayana road, chennai, tamilnadu,

                            * kindly send the goods return address

                            Thanking you

                            K. Baskar - [protected]
                            +1 photos
                            Apr 17, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Mar 03, 2017
                            Updated by Baskar Nagai
                            Order no ; CIN816160 / 24.02.2017

                            Drlivery traking no ;[protected]/28.02.2017

                            Sir
                            I am purchase ONLINECLUES website shirts 5 nos, rs.1099 please RETURN sir not match size

                            Baskar - [protected]
                            Mar 03, 2017
                            Updated by Baskar Nagai
                            Order no ; CIN816610
                            Onlineclues.com
                            Purchese 5no shirts please return sir
                            Mar 03, 2017
                            Updated by Baskar Nagai
                            Order no ; CIN816160

                            purchase of shirts 5 no In www.Onlineclues.com websites in Rs.1099

                            Please return sir Not Cloth Size

                            K.baskar
                            [protected]
                            Verified Support
                            Mar 17, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Your refund process is going on. You will receive the payment Soon in your bank account.

                            Thanks & Regards
                            Onlineclues Team
                            Verified Support
                            Mar 17, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Your refund process is going on. You will receive the payment Soon in your bank account.

                            Thanks & Regards
                            Onlineclues Team
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                              S
                              Sunil N Potphode
                              from Nagpur, Maharashtra
                              Mar 4, 2017
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                              Address: Pune, Maharashtra, 412106
                              Website: [email protected]

                              Im sunil. potphode. my. camplent. is. wrong. clothes. amount. 1100. This. cotton. shirts. wrong. pattern. and wrong. color. My. order. is. check. Shirt
                              Sky blue red check other
                              Mar 04, 2017
                              Updated by Sunil N Potphode
                              जी ड

                              Mar 04, 2017
                              Updated by Sunil N Potphode
                              I am Sunil Potphode
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                                A
                                Ashwathint
                                from Mysore, Karnataka
                                Mar 4, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560035

                                My product is not match which shown in add, faulty product we received, please take return and give refund money to me,

                                It's soo bad products. I too want to return back My order and refund my money
                                Name :- Ashwath G N
                                AWB Number[protected] & Order no. CIN821031
                                Please refund my money
                                It's my humble request. Rs 1099.0
                                +2 photos
                                Apr 17, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Mar 04, 2017
                                Updated by Ashwathint
                                I have ordered the product and i have received 04.03.2017. the product is very bad & size is more different .. i want to return the product. i tried more 30times on the phone number mentioned but there is no response. u have mailed them also. My product is not match which shown in add, faulty product we received, please take return and give refund money to me, the return [policy is of 7 days. plz do the favour and solve my problem.
                                Verified Support
                                Mar 17, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
                                Verified Support
                                Mar 17, 2017
                                OnlineClues Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                Regards,
                                Onlineclues Team
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                                  A
                                  Akhtar Vahora
                                  from Mumbai, Maharashtra
                                  Mar 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Anand, Gujarat, 488450
                                  Website: www.onlineclous.com

                                  Jo shirt dikhaya hai woh shirt nai hai ye bilkul bakwaas shirt hai so plz return my amount plz now bohat ziyada kharab hai shirt i dint liket this shirt return my amount now he back zkzb njvzvszhjznkvvjakazvn lahu sunny njcnsbzjnavjmvnhxvznak. Mmxjzkka nans jjzbzbbdjjbxnz nno znabndkzakbbpakharab hai e shirt lankbhohat ziyada kharab hai so plz bksbsmalvkvsjb'k bjdndkkzb
                                  +1 photos
                                  Apr 17, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2017
                                  OnlineClues Customer Care's response
                                  Dear Customer,

                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                  Thanks & Regards,
                                  Onlineclues Team
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                                    P
                                    Pratik Ajudiya
                                    from Rajkot, Gujarat
                                    Mar 4, 2017
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                                    Address: Jamnagar, Gujarat, 361005
                                    Website: onlinecluse.com

                                    My product is difrant color and size, and my product is demeged so i am retun my product, my product is 5-color shirt. my shirt is difrant color.
                                    +1 photos
                                    Mar 04, 2017
                                    Updated by Pratik Ajudiya
                                    Iwent to retun my product...

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                                      N
                                      niesh
                                      from Indore, Madhya Pradesh
                                      Mar 4, 2017
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                                      Address: Indore, Madhya Pradesh, 452001
                                      Website: online cluse

                                      I want to return my product because this product is verry bad and difrrent colour
                                      Mar 04, 2017
                                      Updated by niesh
                                      this product is a verry bad and diffrent colour ...
                                      Mar 04, 2017
                                      Updated by niesh
                                      this product is a verry bad and diffrnet clour
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                                        S
                                        Surajvshiv
                                        from Delhi, Delhi
                                        Mar 4, 2017
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                        I wanna purchase london looks men's cotton casual slim - fit solid shirts but there all kind of shirt has been so low quality i will not satisfy to my product plz return this product and return my amount my order no cin826978 tracking code i[protected]
                                        My contact number - [protected]
                                        +1 photos
                                        Mar 04, 2017
                                        Updated by Surajvshiv
                                        I wanna purchase London looks men's cotton casual slim -fit solid shirts but there all kind of shirt has been so low quality I will not satisfy to my product plz return this product and return my amount my order no CIN826978 tracking code I[protected]
                                        My contact number- [protected]
                                        Mar 04, 2017
                                        Updated by Surajvshiv
                                        I wanna purchase London looks men's cotton casual slim -fit solid shirts but there all kind of shirt has been so low quality I will not satisfy to my product plz return this product and return my amount my order no CIN826978 tracking code I[protected]
                                        My contact number- [protected]
                                        Mar 04, 2017
                                        Updated by Surajvshiv
                                        I wanna purchase London looks men's cotton casual slim -fit solid shirts but there all kind of shirt has been so low quality I will not satisfy to my product plz return this product and return my amount my order no CIN826978 tracking code I[protected]
                                        My contact number- [protected]
                                        Mar 04, 2017
                                        Updated by Surajvshiv
                                        I wanna purchase London looks men's cotton casual slim -fit solid shirts but there all kind of shirt has been so low quality I will not satisfy to my product plz return this product and return my amount my order no CIN826978 tracking code I[protected]
                                        My contact number- [protected]
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