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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 92

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C
Chemalatha
from Bengaluru, Karnataka
Mar 4, 2017
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Address: Bangalore, Karnataka, 560029

I ordered for the London looks women's 3 skinny fit mid rlse denim jeans but I received all 3 are blue colour jeans and I ordered for 30 size but it was too loose like old pants, the type when I am ordering in online It is mentioned as skinny fit but it is not a skinny fit, all 3 jeans what I received is same colour and 1 jeans is too short so I want to return it.
Apr 19, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2017
OnlineClues Customer Care's response
Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team
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    C
    chintala haribabu
    from Chhatarpur, Madhya Pradesh
    Mar 4, 2017
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    Address: Pune, Maharashtra, 600005
    Website: Onlineclues.com

    I have ordered for combo pack of 5 shirts. And received the order, and it is completely mismatched with what i have ordered. The size, colour and model completely different. I don't like this product. So kindly take this order return and send my money of rs.1099/-.

    My account details.
    Account no: [protected]
    Ifsc code : ioba0000361
    Ac name : ch haribabu
    Mobile: [protected]
    Apr 27, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2017
    OnlineClues Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

    Regards,
    Onlineclues Team
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      S
      Sharadrao p Patil
      from Ahmedabad, Gujarat
      Mar 3, 2017
      Resolved
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      Resolved

      Address: Vadodara, Gujarat, 390009
      Website: [email protected]

      I ordered by london looks 5 mens shirt. I ordered M size shirt but i want a L size shirt. So plz call as. N i will b very
      Like this shirt but size mistake. I will gurantee. U will solutions my problem. N london 5 looks mens shirt production is very goods i like thise. N i Requested my friends so please my problem solve today. N i want a delivery 10 march before.
      May 18, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Verified Support
      Apr 14, 2017
      OnlineClues Customer Care's response
      Hello, Greetings from OnlineClues!
      We regret to inform you that we were unable to find the details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply so that we can do the needful.
      Onlineclues Team
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        R
        Raju Kurbur
        from Nashik, Maharashtra
        Mar 3, 2017
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        Address: South Goa, Goa, 403601
        Website: www.onlineclues.com

        Want to return my SPARKINTERNATIONAL shipment with AWB Number[protected] & Order no. CIN822370 worth Rs 1199.0 plz helped me out in the return policy can't find it on the site hope you will do the needful thanx
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          A
          Ajeet Singh Bhadauriya
          from Dehra Dun, Uttarakhand
          Mar 3, 2017
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          Address: 206002
          Website: onlineclues.com/page/returnpolicy.html

          Colours of all are different
          Mar 03, 2017
          Updated by Ajeet Singh Bhadauriya
          Colour shown in ad are different than provided to me.
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            P
            Prakshal Doshi
            from Mumbai, Maharashtra
            Mar 3, 2017
            Resolved
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            Address: 125005
            Website: www.onlineclues.com

            I am Prakshal Doshi. I have ordered a "combo of 3 pure cotton shirts" on 28th feb, 2017 amounting ₹799(with delivery charges) from www.onlineclues.com.My registered mail id is [protected]@gmail.com. I have received a product on 2nd march, 2017. The shirts are not as the described in website. And the size is not exact as ordered and not looks like original cotton. In short, 100% fake. Now I want to return this product. there is stated in website that 7 days "EASY" return policy but in reality, they are not picking up the call. I am trying the customer phone number, but all the time it is showing busy and call is cut automatically. I felt that they are cheat me.
            Please take some action against this website and its owner.
            Apr 18, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Mar 17, 2017
            OnlineClues Customer Care's response
            Dear Customer,
            We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
            Thanks & Regards,
            Onlineclues Team
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              M
              mbvh
              from Roorkee, Uttarakhand
              Mar 3, 2017
              Resolved
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              Address: Etawah, Uttar Pradesh, 206001
              Website: www.onlineclues.com

              Sir this is very fake delivery these shirts very old type and low quality i have seen in website other and good shirts but these shirts very old type and very dirty quality sir i request u return order of shirts and refund my money.this shirts very unconceos and boar type feeling just pls attention of requests kindlly hold my complaint much as much soon as possibles to return my money early and early just passes alone we have totally disturb pls kindlly attention my complaint and refund my money as soon as possible. My prblm just passes away from shirts i have humble request you are return my order and refund my money this website very deciever and fraud type felling you just keep going to understand my prblm i have seen something more and this type shirts will vey loose and disappointed i just want to say they are just feeling across and further more detail just close your website and your company i feeling you r the most highlyfraudd in the country pls refund my money as soon as possible refund my money refund my money refund my money refund my money refund my money refund my money refund my money refund my money refund my money refund my money refund my money refund my money
              +1 photos
              Apr 17, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Mar 17, 2017
              OnlineClues Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

              Regards,
              Onlineclues Team
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                A
                ASR Branch A
                from Pathankot, Punjab
                Mar 3, 2017
                Resolved
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                Resolved

                Address: Chandigarh, Punjab
                Website: onlineclues.com

                Product ( combo of 5 shirts) is totally different in design from the show in image of your site. All shirt are different design and material is totally different.

                I am not satisfied with this product. It donot have good material.
                so I want to return this product and plz return my money in my account No. [protected] of State bank of India, Sector-1, Chandigarh. Its IFSC code is SBIN0006831

                Thanks
                Dinesh Bansal,
                Apr 17, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Mar 17, 2017
                OnlineClues Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  M
                  madhu pandyala
                  from Hyderabad, Telangana
                  Mar 3, 2017
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                  Address: Warangal, Andhra Pradesh, 506003
                  Website: ONLINE CULES

                  No response from the side of online cules .please respond as quikly as possible
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                    V
                    Vijay kumar kharkadiya
                    from Lucknow, Uttar Pradesh
                    Mar 3, 2017
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                    Address: Jaipur, Rajasthan, 303702
                    Website: onlineclues

                    Company name onlineclues

                    Hamne shirt order kiya tha Jesha hamne mangwaya beshi shirt Nahi aai Hamne m size mangwai uske badle xl size aa gai me company ko bapas ritarn karna chata hu
                    +1 photos
                    Mar 03, 2017
                    Updated by Vijay kumar kharkadiya
                    We did not like the way the product was replenished

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                      V
                      Victoria 20
                      from Hyderabad, Telangana
                      Mar 2, 2017
                      Resolved
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                      Resolved

                      Address: 500034
                      Website: Onlineclues

                      I ordered 3jeans 👖
                      The quality is bad
                      Please I want to return and I want my money back as soon as possible, I don't like the jeans it looks so bad, will be glad if my request is granted.. Am so disappointed the jeans they delivered is not what I saw online it's so different. Please I want my money back, tnx.
                      Address - road no 10 Banjara Hills Zahara Nagar, Hyderabad, telegana.
                      Order number - CIN821670
                      Apr 18, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 17, 2017
                      OnlineClues Customer Care's response
                      Dear Sir,
                      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                      Thanks & Regards
                      Onlineclues Team
                      Please nothing has been done since 2nd and today is 6th please I need my refund very soon, it's taking too long. and I want to return the products...
                      Thanks please do something very fast
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                        D
                        Dave Mayur
                        from Ahmedabad, Gujarat
                        Mar 2, 2017
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                        Address: 380008
                        Website: [email protected]

                        Change the size of shirt....
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                          M
                          mundevip
                          from Chandigarh, Chandigarh
                          Mar 2, 2017
                          Resolved
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                          Resolved

                          Address: 140001
                          Website: www.onlineclues.com

                          I am balwinder singh. I have ordered a "london looks branded 5 printed cotton shirts" on 24th feb, 2017 amounting ₹1099from www.onlineclues.com.My registered mail id is [protected]@gmail.com. I have received a product on 2nd march, 2017. The shirts are not as the described in website. Very cheap quality material and not looks like original linen.in short, 100% fake description. Moreover, there is stated in website that 30 days "easy" return policy but in reality, they are not picking up the call and didn't answer my complaint mail. I am trying the customer phone no., but all the time it is showing busy and call is cut automatically.
                          Please take some action against this website. I have wasted my so much time and still it is going on in complaining and trying the call at this website
                          May 4, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 17, 2017
                          OnlineClues Customer Care's response
                          Dear Sir,
                          Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                          Thanks & Regards
                          Onlineclues Team
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                            A
                            Anga Samanta
                            from Kolkata, West Bengal
                            Mar 2, 2017
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700034
                            Website: Onlineclues.com

                            I have placed a order my order ID-CIN808051, but when I got my delivery I got completely wrong Products even cheap product. I mailed ([protected]@onlineclues.com) them but they didn't respond. I called many times for one week but they does not respond. So it is completely clear that they running a fraud company. They r not responding the customers so that's why I am not getting my refund
                            Apr 18, 2017
                            Complaint marked as Resolved 
                            OnlineClues customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 17, 2017
                            OnlineClues Customer Care's response
                            Dear Sir,
                            Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                            Thanks & Regards
                            Onlineclues Team
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                              N
                              Nallanramesh
                              from Coimbatore, Tamil Nadu
                              Mar 2, 2017
                              Resolved
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                              Resolved

                              Address: 641607
                              Website: www.onlineclues.com

                              Order date - 22.02.2017
                              Date of delivery - 28.02.2017
                              Order N0 - CIN815597
                              product Name - London looks check shirts combo of 5
                              Size - XL
                              We place the order of 5 combo in check design...But we received some other check design...we can't accept this...I need a design which was order placed by me...
                              Size - XL you mentioned chest - 45' and Length - 30'
                              But we received Measurement chest -42' & Length - 27'
                              May 4, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 17, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                              Regards,
                              Onlineclues Team
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                                S
                                Shailesh Bajaniya
                                from Ahmedabad, Gujarat
                                Mar 2, 2017
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                                Address: Surat, Gujarat, 394515
                                Website: www.onlineclues.com

                                I will order 5 shirts XL size .but it's not a XL size also all 5 shirts are not as per online picture . So I completely disappointed . I want to return this order my order and get my money back as soon as possible.
                                Order no:- ClN 809441 date 21feb 17

                                Shailesh Bajaniya
                                [protected]
                                +1 photos
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                                  A
                                  from Aligarh, Uttar Pradesh
                                  Mar 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 20306

                                  Sir/ma'am
                                  This is to inform that i have purchase online the 5 sirths through onlineclouse.com. Bit the goods which i have recieved are wrong and not compare with the original product shown on website.

                                  I have several times informed by mail and phone no. Kindly help me to return / replace the products as erliest.

                                  Order id cin795675
                                  Thanks
                                  Ajay kumar ojha
                                  [protected]
                                  Apr 17, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2017
                                  OnlineClues Customer Care's response
                                  Dear Sir,
                                  Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                  Thanks & Regards
                                  Onlineclues Team
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                                    Trupti21
                                    from Trimbak, Maharashtra
                                    Mar 2, 2017
                                    Resolved
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                                    Resolved

                                    Address: 422112
                                    Website: www.onlineclues.com/product/london-looks-womens-3-slim-fit-mid-rise-denims

                                    I order combo of London Looks Women's 3 Slim-Fit Mid Rise Denims. Quality of the product is so bad. And size of the product is not same which was I ordered.. i want to return it and get refund money . My Order SKU code is LL 3Gjeans 9, Order no - CIN804227. Invoice date : 20-Feb-17
                                    Kindly collect your product and refund my money as early as possible.
                                    Your co-operation is highly appreciated.
                                    Apr 18, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 17, 2017
                                    OnlineClues Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
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                                      yatirajpb
                                      from Indore, Madhya Pradesh
                                      Mar 2, 2017
                                      Resolved
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                                      Resolved

                                      Address: 416415
                                      Website: onlineclues.com

                                      Yesterday I got an parcel from onlineclues..
                                      I ordered a combo of 3 multy color branded cotton shirt, but actually they are not branded and the product actually showing in site is different than actual I got.
                                      I want to return it but the no. provided on site is not onlnclues no..
                                      I'm very disappointed with this product...
                                      Don't trust on onlineclues site, its fake..
                                      Apr 21, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 17, 2017
                                      OnlineClues Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        A
                                        ajanitha
                                        from Chennai, Tamil Nadu
                                        Mar 2, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600110
                                        Website: www.onlineclues.com

                                        Want to return my product - 4 london Looks Brand slim-fit Denim jeans at the cost of 1399. I raised return complaint, Return no - 30312. But on one reached me regarding this. Reason to return - Product size is not fitting & quality is not upto the mark.I tried to contact Customer Care - [protected]/39 for past 7 days, no one is responding. Customer care service is worst. I request to resolve it asap.
                                        Apr 21, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Mar 10, 2017
                                        Updated by ajanitha
                                        No response till now
                                        Verified Support
                                        Mar 17, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,

                                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                                        Thanks & Regards,
                                        Onlineclues Team
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