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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 94

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Address: Surat, Gujarat, 395006

Website: online clues.com

[protected]
I gave to order for london look 5 plain cotton shirt but i dont satisfied from this clothes.this quality is very bad so i want to return my order and safely refund to me.first i seen this patent on online cluse.com but as per no product. I feel that waste my money in this product.so immediately solve my problem and refund my money and return my order

Apr 12, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 27, 2017

Updated by Shubham Dudhat [protected]
A-2/808, megh malhar residensy, near hari krishna campus, sarthana, jakat naka, surat-395006

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 395003

Website: onlineclues. com

The product i have received doesn't match with ur product which is shown in the add. Plz take ur product back and plz refund my money...My Awb number is [protected].

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Address: Surat, Gujarat, 395006

Website: www.onlineclues.com

I am parul Findoliya. I have order London looks womens 3 confirm-fit-mid rise denim jeans on 22 feb 2017...product is totally different form show on your webside and different Jeans color in show on web side (www.onlineclues.com)..so i return my product and refund the money..

Apr 17, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 605014

Website: Www.Online clues.com

My self Murugadasan s,
Phone no: [protected]
I ordered 5 piece of checks shirt for rupees 1099 but I received wrong item of shirts which has some very waste design and very cheap quality.
While the product is waste.
When I call customer care number, it'll show always busy.
If the phone is rang also, they won't pick up the call.
I'm very frustrated about this service.
Please provide return n refund.
I want my money back.
Revert with your response.

Apr 11, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team.

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Address: Kolar, Karnataka, 563131

Could you please refund my amount because the cotton casual slim fit solid shirts are not have quality thats way I am returning my order.bar code no are[protected] my sku code LL5Shirt 10 because Iam not interested to take this type of products please grant me to refund my amount please sir... . Yours faithfully (BHARATH)

Feb 27, 2017

Updated by sharaff bharath When it will be refunded

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Address: 403601

Jeans quality not good and colors r also different what shown in photos

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Address: 509301

Website: www.onlineclues.com

My order id CIN816956
AWB No[protected]
Mobile no [protected]
E-mail I'd. [protected]@gmail.com
Supplied Product significantly different from the Product’s specifications given on the Website
And also Wrong Colour/Size/Style of Product delivered
return this product and refund my money back please help me

Apr 20, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

OnlineClues Customer Care's response Dear Sir,
Your Refund is Already done. Please check your bank Transaction details.
Thanks & Regards,
Onlineclues Team

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Address: CIN82679

Their return policy of online clues is very bad. Their policy says if you want to return the product come to its office in Haryana at your on expenses and then your product will be returned.I cannot afford 1100 rs at stake without easy return policy. Living in gaziabad it is not possible to go and return the product in haryana

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Address: New Delhi, Delhi, 110062

Website: [email protected]

I ordered 5 piece of checks shirt for rupees 1099 but I received wrong item of shirts which has some very waste design and very cheap quality.
While the product is waste.
When I call customer care number, it'll show always busy.
If the phone is rang also, they won't pick up the call.
I'm very frustrated about this service.
Please provide return n refund.
I want my money back.
Please help me...

Apr 7, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 27, 2017

Updated by vellamuthu CIN818939 ODER NUMBER

Feb 27, 2017

Updated by vellamuthu I ordered 5 piece of checks shirt for rupees 1099 but I received wrong item of shirts which has some very waste design and very cheap quality.
While the product is waste.
When I call customer care number, it'll show always busy.
If the phone is rang also, they won't pick up the call.
I'm very frustrated about this service.
Please provide return n refund.
I want my money back.
Please help me...

Feb 27, 2017

Updated by vellamuthu I ordered 5 piece of checks shirt for rupees 1099 but I received wrong item of shirts which has some very waste design and very cheap quality.
While the product is waste.
When I call customer care number, it'll show always busy.
If the phone is rang also, they won't pick up the call.
I'm very frustrated about this service.
Please provide return n refund.
I want my money back.
Please help me... My oder number. CIN818939

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 560098

Website: Www.onlineclues.com

I ordered 5 piece of checks shirt for rupees 1099 but I received wrong item of shirts which has some very waste design and very cheap quality.
While the product is waste.
When I call customer care number, it'll show always busy.
If the phone is rang also, they won't pick up the call.
I'm very frustrated about this service.
Please provide return n refund.
I want my money back.
Please help me

Apr 26, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Chittoor, Andhra Pradesh, 517001

Website: Onlineclues

Sir my order colours very different not look like please take return this product give my money my name Janardhan 13-1467 mangasamudram lenin nagar colony santhapet chittoor

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Address: Hyderabad, Andhra Pradesh, 500008

Return reason this product totally different to website shown image this product is very bad qauality iam not satisfied i want to return my pack order no[protected]

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Address: Patna, Bihar, 800001

Website: [email protected]

AWB Number [protected] & Order no. CIN810323 same product nahi diya hai islye mujhe mera refund money de sakte hai please...sir...
Regards
Akshay

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Address: 122001

Website: www.onlineclues.com

I have order 3 piece small shirts from onlineclues. my awb no. is[protected] and order no. is CIN810622. when I receive my order and i checked the order it was totally different and disappointing. size of shirts is also different and very largd i have mail onlineclues and contact customer care but company taking no action.i requested to onlineclues please resolved the problem and refund my money. i have upload pictures of delivered product and website product pictures.

Mar 15, 2017

Complaint marked as Resolved

After a long time, Finally amount refund in bank account.

OnlineClues customer support has been notified about the posted complaint.

Feb 27, 2017

Updated by Unwanazmi REFUND AMOUNT 799.0 RS IMMEDIATELY.
699.0 +100 DELIVERY CHARGE.

Mar 02, 2017

Updated by Unwanazmi Please refund 799.0rs in this account.
A/C=[protected]
IFS CODE =BARB0AMINAB
BANK OF BARODA
Name=Unwan Khan

Mar 05, 2017

Updated by Unwanazmi 7 days gone, Till not resolve my problem.

Mar 05, 2017

Updated by Unwanazmi I have already complained by customer care Executive on 25 feb but problem not solve.

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

Verified Support

Mar 29, 2017

OnlineClues Customer Care's response Dear sir,
Your refund is already done. please check your bank accounts details. near by ATM machine, if you have not received any confirmation massage from bank.
Onlineclues team

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Address: Chennai, Tamil Nadu, 600013

Website: onlineclues.com

The product which I ordered is totally different kindly take back the product and refund my money

Feb 27, 2017

Updated by Deepak Khatod The product which I booked is not there

Feb 27, 2017

Updated by Deepak Khatod the product which I ordered is totally different

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Address: 125005

Website: Online clues

AWB Number[protected] & Order no. CIN815298
Delivered product not same as the one selected on the website.
I want a refund of the complete amount including the delivery charges.
Order placed was for chequered shirts 5 nos, cost Rs.999/- + delivery charges Rs.100/-.
I want refund of complete amount immediately. The customer care number mentioned in the website is not working and nobody is answering the call now when I am trying to contact them.
Name of the company is online clues which is located in Hisar, Haryana.

Regards
Nitin.

Apr 28, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 509102

Website: www.onlineclues.co.

I have order 5 london checks cotton shirts amounting 1099. My delived recived product is not matching my order delivery.change colour, size, total shirts .This is wrong desicption order. Show in the figures is one type delivery order shirts is not orginal, very cheap quality material delivered. To remember to order delivery is wrong material not orginal to care full deliverd. order CIN NO: 794803.immediately refunded my money.

Apr 17, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 26, 2017

Updated by Dunga Chakradhar My address Kollapur city, pincode is 509102, telagana state, mahabubnagar district .please immediately refunded and take complaint my 5 london cotton shirts.this photo shirts is recived less quality product.

Verified Support

Mar 17, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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K

[email protected]

from Dimapur, Assam

Feb 27, 2017

I didn't get same item that is shown on the site. I don't get white shirt .They send me other colour.

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Website: www.onlineclues.com

I purchased formal shirts combo, and what came is shirts with all different size and low quality. When i called them the same day they gave me complaint number and said you will get refund in 5 days. But afterwards i understood that company is fraud. They didn't picked up single call after that. I sent a lot of mails. Now 15 days passed but no help

Apr 21, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

OnlineClues Customer Care's response Dear Sir,
Your Refund is Already done. Please check your bank Transaction details.
Thanks & Regards,
Onlineclues Team

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Address: Tikamgarh, Madhya Pradesh, 472001

Website: Onlineclues.com

The product you delivered is very cheap quality and that u shown in picture I want to return it Nd need my money back order detail in pics

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Address: Ranchi, Jharkhand, 834001

Website: onlineclues.com

I am Binay Kumar. I have ordered a "combo of 5 Cotton shirts" on 20th Feb 2017 amounting Rs.999. I have received a product on 25th Feb 2017 AWB no.[protected]. The shirts are not as the described in website. Very cheap quality material and I called on [protected] & [protected] no anybody respond.

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