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3.1
Updated: Dec 18, 2021
Complaints 4675
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1803
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OnlineClues reviews & complaints page 95

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J
Jagadheesan m
from Chennai, Tamil Nadu
Feb 25, 2017
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Address: Krishnagiri, Tamil Nadu, 635001
Website: www.onlineclues.com

I need my order shirts. Rong items send with me. Please send me my order shirts.
Please sir i need my money or otherwise i need my product
Feb 25, 2017
Updated by Jagadheesan m You are send with me rong items.please send with me my original items.otherwise I need my money
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    P
    palak2403
    from Nashik, Maharashtra
    Feb 25, 2017
    Resolved
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    Resolved

    Website: onlineclues.com

    I have ordered 3 London look branded denims .. But the product I have received is totally different... Colors are different and the fitting is rubbish..
    I tried to contact the customer care but none of your customer care answered my calls... I kept calling the customer care on daily basis but I never received any answer from there side. The product is pathetic and now its been 15days I have received the product but right from the time I have seen the product is pathetic I contionusly n daily called their customer care but not even for once received any answer
    I want to return this product and want my 1199rs back
    Apr 10, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Verified Support
    Mar 06, 2017
    OnlineClues Customer Care's response     Dear Customer,
    Your refund process is going on. You will receive the payment Tomorrow in your bank account.

    Thanks & Regards
    Onlineclues Team
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      M
      mukesh Adra
      from Gonda, Uttar Pradesh
      Feb 25, 2017
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      Address: Hisar, Haryana, 125005
      Website: www.onlineclues.com

      1. Supplied product significantly different from the product ' S specification given on the website
      2. Wrong colour / size / style of product
      +1 photos
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        A
        Alws Sam
        from Dalhousie, Himachal Pradesh
        Feb 25, 2017
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        Address: Solan, Himachal Pradesh, 173212
        Website: Onlineclues.com

        I brought three shirts and color choose white, blue and piech color but I receive three colours.. Then I returned the product
        Feb 25, 2017
        Updated by Alws Sam         but I received three different colour.
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          C
          chutiya banaya
          from Delhi, Delhi
          Feb 25, 2017
          Resolved
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          Address: 201007
          Website: www.onlineclues.com

          Hello my name is pratosh kumar
          and my order number is[protected]
          I have received my product from ur site ..& I want my refund beacuse I have getting wrong product..wrong size, wrong colour, or significantly different from the description given on your Website, and I am totally disappointed with ur site so please give me the refund as soon as possible. These is very wrong that ur site displays different shirt & deliver wrong product.i want my refund..
          Apr 11, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Feb 25, 2017
          Updated by chutiya banaya           you guyss are so fraud, i have payed the bill from my savings, now you have broken my trust from the online shopping
          its my request to take back your product and please return my precious money
          Verified Support
          Mar 06, 2017
          OnlineClues Customer Care's response           Dear Customer,
          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

          Regards,
          Onlineclues Team
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            V
            Vipin Rohan
            from Kathua, Jammu and Kashmir
            Feb 25, 2017
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            Address: 246174
            Website: Onlinecluse.com

            I am order shirts but not my orders shirts so please return my money. 5 shirts orders.
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              H
              Hunen Mansuri
              from Mumbai, Maharashtra
              Feb 24, 2017
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              Address: 125005
              Website: [email protected]

              The product which i ordered was pack of 5 london looks shirt that i placed on 16th feb but the product i recieved is of worst quality different pattern i think u fool us this what which makes us not to buy online i want my money refunded... Plz cooperate
              My order no is cin803016
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                S
                Swateja bachhav
                from Amritsar, Punjab
                Feb 24, 2017
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                Address: Nashik, Maharashtra, 422003
                Website: www.onlineclues.com.return policy

                Hii I'm swateja
                I have ordered combo of 3 london looks women's denim jeans @Rs .1099 . I want to return it .. Please take return back this product and refund my money . order no. CIN804192. The product quality is so bad and its size is too long . This product i was ordered on 16 feb .And i was take it on 22 feb .kindly return back this product and refund my money .
                Thank you..
                Apr 20, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Mar 17, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                Regards,
                Onlineclues Team
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                  W
                  Wajid nadaf
                  from Pune, Maharashtra
                  Feb 24, 2017
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                  Address: Kolhapur, Maharashtra, 416216
                  Website: Www.onlineclues.com

                  Shirt printing is not impressive I am interested
                  +1 photos
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                    A
                    Anil Yalla
                    from Bengaluru, Karnataka
                    Feb 24, 2017
                    Resolved
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                    Resolved

                    Address: 560066
                    Website: Online clues.com

                    My name is anil today i have received my product from ur site .. & i want my refund because i have getting wrong product, wrong size, wrong colour, product quality is very bad, and significantly different from the description given on your website, and i am totally disappointed with your site so give me the refund as soon as possible. These is very wrong that ur site displays different shirts & deliver wrong product. I want my refund
                    Once again i request you please refund my amount...
                    Order id :CIN811722
                    Order date:Feb 22, , 2017
                    Date of delivery: Feb 24, 2017
                    Product name : london looks men's 5 check cotton shirts
                    Size:L
                    Unit cost : 999 rupees and (100 delivery charge)
                    +1 photos
                    May 1, 2017
                    Complaint marked as Resolved 
                    OnlineClues customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 17, 2017
                    OnlineClues Customer Care's response                     Dear Customer,

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                    Thanks & Regards,
                    Onlineclues Team
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                      H
                      Hina Lakhmani
                      from Delhi, Delhi
                      Feb 24, 2017
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                      Address: Kanpur, Uttar Pradesh, 208027
                      Website: onlineclues.com

                      I want size 36 of that denim 3 jeans pack
                      Feb 24, 2017
                      Updated by Hina Lakhmani                       I want size 36 it was 34 and send your staff as soon as possible
                      Thanq
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                        K
                        Kapil5555
                        from Lucknow, Uttar Pradesh
                        Feb 24, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 110062
                        Website: Onlineclues.com

                        Dear sir/madam,

                        With reference to the subject, i purchased shirts (London looks check shirts combo of 5) from online clues vide booking no. Cin809607. The package was delivered on 23.02.2017 but, when the package was opened, i observed that the shirts are not matching my preferred choice which i had booked. I am not satisfied with the product

                        Hence we request the company to refund the amount back to me and also collect the package from me at the earliest. Matter most urgent.
                        +1 photos
                        Apr 11, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 06, 2017
                        OnlineClues Customer Care's response                         Dear Customer,
                        We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                        Thanks & Regards,
                        Onlineclues Team
                        View replies
                        Return product and refund my money plz
                        Reply
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                          K
                          koustavjana
                          from Chennai, Tamil Nadu
                          Feb 24, 2017
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                          Address: Chennai, Tamil Nadu, 600053

                          I ordered cloth on 20 Feb we received on 22 nd Feb . what ever i ordered cloth is entirely different need to change or else cancel my order.. kindly call me back

                          kousav jana-[protected]
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                            9
                            9777503412
                            from Kolkata, West Bengal
                            Feb 24, 2017
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                            Address: Khordha, Odisha, 754005
                            Website: Www.online clues.com

                            As per my order no 793779 London looks 5 men's checks shirts has changed when it had reached at me.i don't like this item.showig Good items but parcel different.which was very poor in colour.so I want the original item or refund my money. ... Thanks...
                            Feb 24, 2017
                            Updated by 9777503412                             Ordered item changed.
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                              S
                              Suraj Thote
                              from Pune, Maharashtra
                              Feb 24, 2017
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                              Address: 416301
                              Website: www.onlineclues.com

                              I am not staisfy by this product and i do not find ur return option in ur website plz give me correct imformation for return this product
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                                P
                                Pravin Malwande
                                from Pune, Maharashtra
                                Feb 23, 2017
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                                Address: Nagpur, Maharashtra, 440034
                                Website: onlineclus.com

                                Pravin babanrow malwande add:plotno11 sarwashri nagar navnath(iti)road dhighori nagpur mob:[protected]
                                +1 photos
                                Feb 23, 2017
                                Updated by Pravin Malwande                                 change the coler, print, cloth

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                                  G
                                  Gouri nath Parida
                                  from Asansol, West Bengal
                                  Feb 23, 2017
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                                  Address: 759128

                                  The shirt printing no match
                                  Feb 23, 2017
                                  Updated by Gouri nath Parida                                   The shirt printing no match
                                  Feb 23, 2017
                                  Updated by Gouri nath Parida                                   The shirt printing no match
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                                    S
                                    sureshdeepu
                                    from Coimbatore, Tamil Nadu
                                    Feb 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: 641020

                                    Dear Sir/Madam,

                                    With reference to the subject, I purchased Shirts (LONDON LOOKS Check Shirts Combo Of 5) from Online clues vide Booking No.ID[protected]. The package was delivered on 20.02.2017 But, when the package was opened, I observed that the shirts are not matching totally change the product, please my preferred choice which I had booked.

                                    Hence you are requested to refund the amount back to me and also collect the package from me at the earliest. MATTER MOST URGENT.
                                    Apr 7, 2017
                                    Complaint marked as Resolved 
                                    OnlineClues customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 06, 2017
                                    OnlineClues Customer Care's response                                     Dear Customer,
                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                    Regards,
                                    Onlineclues Team
                                    View replies
                                    Should respect customers
                                    Reply
                                    Products are different as per pictures and quality of products are not good.
                                    I want my reimbursement ASAP.
                                    Fabric of shirts are not good they totally different from the advertisement pictures of shirt on the net.
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                                      V
                                      Venkatachary Manduri
                                      from Noida, Uttar Pradesh
                                      Feb 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: 500018

                                      Dear sir/madam,

                                      With reference to the subject, i purchased shirts (London looks check shirts combo of 5) from online clues vide booking no. Cin758302. The package was delivered on 03.02.2017 but, when the package was opened, i observed that the shirts are not matching my preferred choice which i had booked. I am not satisfied with the product and moreover i have registered a complaint vide complaint no.28260, dt.03.02.2017.

                                      Hence you are requested to refund the amount back to me and also collect the package from me at the earliest. Matter most urgent.

                                      Onlineclues are taking complaints very lightly. Highly disappointed by their service.

                                      —
                                      Regards

                                      Venkatachary. M
                                      —
                                      Reachme at +[protected]
                                      Apr 11, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 06, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
                                      Thanks & Regards
                                      Onlineclues Team
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                                        K
                                        Kartik Anasune
                                        from Korba, Chhattisgarh
                                        Feb 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: Indore, Madhya Pradesh, 452018
                                        Website: Onlineclues.com

                                        My name is Kartik Soni today I have received my product from ur site ..& I want my refund beacuse I have getting wrong product..wrong size, wrong colour, or significantly different from the description given on your Website, and I am totally disappointed with ur site so please give me the refund as soon as possible. These is very wrong that ur site displays different shirt & deliver wrong product.i want my refund..
                                        May 8, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 06, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        OnlinecluesTeam
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