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OnlineClues Complaints & Reviews

3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
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OnlineClues reviews & complaints page 97

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H
harpreet9992
from Mumbai, Maharashtra
Feb 22, 2017
Resolved
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Resolved

Address: Hisar, Haryana, 125005
Website: www.onlineclues.com

I want to return set of three London Looks denim jeans which I ordered last week i.e. on 13th Feb 2017 with an order ID- CIN798106. The price of the same is RS.1099+RS.100 shipping charges, total is RS.1199/-. I have called on company's customer care numbers but all are unanswerable. This is very bad way of conduct. Kindly do the needful and make me get my money back.
Thanks!
+2 photos
Apr 8, 2017
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2017
OnlineClues Customer Care's response
Dear Mam,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team
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    P
    Prashanthpk
    from Bengaluru, Karnataka
    Feb 21, 2017
    Resolved
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    Resolved

    Address: Raichur, Karnataka, 584128

    I am orderd london looks branded 5printed cotton shirts but that shirt's are not quality shirts and that shirt's are looking like dummy shirts so iam not happy with your shoping company i am lot of accept from yours iam not interested shopping with yours their fore refund of my money of Rs-1099 money is not important your and our relationship is important so don't cheat to us
    Apr 6, 2017
    Complaint marked as Resolved 
    OnlineClues customer support has been notified about the posted complaint.
    Feb 21, 2017
    Updated by Prashanthpk
    I am orderd 5 London looking printed cotton shirts that shirt s are not quality shirt's that's looking like dummy or duplicate shirt's am lot of expectations from yours but your not reached our expectation am unhappy shoping with you so please refund our total amount of RS 1099
    Verified Support
    Mar 06, 2017
    OnlineClues Customer Care's response
    Dear Customer,

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

    Thanks & Regards,
    Onlineclues Team
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      V
      Varinder kumar viru
      from Faridkot, Punjab
      Feb 21, 2017
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      Address: Fatehgarh Sahib, Punjab, 140406
      Website: www.onlineclues.com

      Wrong product delivered. Not match for original order. Plz return my money. This product wrong and lower quality product my requested plz retern my money. Please my request accepted. I poor family to belong. Please my payment 1099 return. Urgent please.
      +1 photos
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        B
        Bhakti Hargunani
        from Mumbai, Maharashtra
        Feb 21, 2017
        Resolved
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        Website: OnlineClues

        I have already complained on 11th Feb against the company and the company has been notified about my complaint. However there has been no action taken in order for my product return and money refund.
        The company asks to courier the product back and then refund my money upon the products arrival in Haryana. I'm not sure about this returning method and I want an official of the company to carry this procedure out. The company also doesn't pick calls up which is very frustrating. Please look into this matter and refund my product AS SOON AS POSSIBLE.
        Apr 24, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Mar 06, 2017
        OnlineClues Customer Care's response
        Dear Sir,
        Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
        Thanks & Regards
        Onlineclues Team
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          D
          donecs
          from Delhi, Delhi
          Feb 21, 2017
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          Address: 201007
          Website: www.onlineclues.com

          My order no. is[protected]
          the product is not as per the colour, size and the quality
          i want my money to be refunded
          i pay the bill from my last month saving and your wrong delivery hurts me a lot
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            M
            Mahindar Shekhawat
            from Hojai, Assam
            Feb 21, 2017
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            Address: Hisar, Haryana, 125005
            Website: onlineclues.com

            I have ordered 5 London look shirts at rs1099 but today as i received the shirts i was surprised to see that the shirts shown in the imagine at the time of order was different to the product i have received.
            This is totaly cheating and fraud.pls give me the solution. and stop such type of cheatings with the customers
            +2 photos
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              S
              Sharanya Mp
              from Chennai, Tamil Nadu
              Feb 21, 2017
              Resolved
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              Resolved

              Address: 670691
              Website: www.onlineclues.com

              I have ordered a combo of 3 jeans worth 1200 from their website. The product which I got delivered is entirely different from the one they showed in the website. I ordered for 3 jeans in same size but the one got is in different size. Please do make actions on this fraud website and help people falling from these like websites. The main thing is the customer care number they provided is not in use.
              Apr 8, 2017
              Complaint marked as Resolved 
              OnlineClues customer support has been notified about the posted complaint.
              Verified Support
              Mar 06, 2017
              OnlineClues Customer Care's response
              Dear Sir,
              Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
              Thanks & Regards
              Onlineclues Team
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                L
                Lovaraju02031984
                from Hyderabad, Telangana
                Feb 21, 2017
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                Address: Krishna, Andhra Pradesh, 521201
                Website: Online clues .com

                I had booked other colors and design but i received different colors and design please return the order.and the material also very bad quality these online clues .com is false please delete online sales of that site.
                +1 photos
                Feb 21, 2017
                Updated by Lovaraju02031984
                I had ordered the following shirts below the image

                Feb 21, 2017
                Updated by Lovaraju02031984
                But single shirt also not came
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                  A
                  amankumar keshu
                  Feb 21, 2017
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                  Address: Ranchi, Jharkhand, 834004
                  Website: www.onlineclues.com

                  The jeans which I ordered for was blue and black but they sent me the jeans of green color and zero quality and want to get it replaced soon please reply my phone no:[protected]
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                    U
                    Umesh9970
                    from Mumbai, Maharashtra
                    Feb 21, 2017
                    Resolved
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                    Resolved

                    Address: Aurangabad, Maharashtra, 431001

                    Dear, sir, mam.

                    Order id :- cin792892

                    Total ammount :- 1099/-
                    I ordered london looks mens 5 checkered cotton shirts, but received difference shirts, onlinecluese not picking the call and not any respond,
                    Please help refund my payment. or send ordered product.
                    The product is totally different... to website shown image this product is very bad quality
                    Regards
                    Mar 5, 2017
                    Complaint marked as Resolved 
                    Product returned payment refund
                    OnlineClues customer support has been notified about the posted complaint.
                    Mar 02, 2017
                    Updated by Umesh9970
                    Dear OnlineClues Team

                    please refund My Amount as soon as possible please find the india post courier Receipt, courier received 1/3/2017 By online clues Office,

                    Verified Support
                    Mar 06, 2017
                    OnlineClues Customer Care's response
                    Dear Sir,
                    Your refund is done. Please check your bank account details.
                    Thanks & Regards,
                    Onlineclues Team
                    Verified Support
                    Mar 17, 2017
                    OnlineClues Customer Care's response
                    Dear Sir,
                    Your refund is done. Please check your bank account details.
                    Thanks & Regards,
                    Onlineclues Team
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                      Q
                      quazi muddassir
                      from Pune, Maharashtra
                      Feb 21, 2017
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                      Address: Aurangabad, Maharashtra, 431001
                      Website: Onlineclues

                      The product is not match which shown in add, faulty product we received, please take return and give refund money to me,
                      My phone no is [protected]...
                      Add:- savera park harsul jail near Ibrahim masjid aurangabad.
                      Email id:[protected]@gmail.com
                      +1 photos
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                        A
                        Ashish Aman
                        from Indore, Madhya Pradesh
                        Feb 21, 2017
                        Resolved
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                        Resolved

                        Address: Indore, Madhya Pradesh, 452018
                        Website: www.onlineclues.com

                        I want to return the order of the pack of five shirts done using your site. The order number is CIN801768 and it was delivered today in the afternoon. The ordered product doesn't match the one displayed on the site and also is of very cheap quality. The customer care never pucks up the phone, nor do they respond to email. This is a fraud website.

                        Ashish Aman
                        Mob no [protected]
                        Apr 7, 2017
                        Complaint marked as Resolved 
                        OnlineClues customer support has been notified about the posted complaint.
                        Feb 21, 2017
                        Updated by Ashish Aman
                        [protected] mobile
                        Verified Support
                        Mar 06, 2017
                        OnlineClues Customer Care's response
                        Dear Sir,
                        Your refund is done. Please check your bank account details.
                        Thanks & Regards,
                        Onlineclues Team
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                          K
                          komallochan nayak
                          from Asansol, West Bengal
                          Feb 21, 2017
                          Resolved
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                          Resolved

                          Address: 768004

                          Shirt is a different qualities sir product is ruteun sir.color not same oder item is wrung, please return this item, please return this item, and change this item sir
                          oder ID CIN780444.please return please return please return please return, please retune
                          retune please
                          retune please
                          retune
                          please
                          please please please please please please
                          RETURN
                          Apr 6, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Feb 21, 2017
                          Updated by komallochan nayak
                          please return sir this item please sir return
                          Verified Support
                          Mar 06, 2017
                          OnlineClues Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                          Regards,
                          Onlineclues Team
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                            S
                            SAIYED zuber
                            from Rajkot, Gujarat
                            Feb 21, 2017
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                            Address: 382449
                            Website: Onlineclues.com

                            My phone number [protected]
                            Feb 21, 2017
                            Updated by SAIYED zuber
                            Onlineclues.com is London looks men's Round-Neck PRINTED T-SHIRTS IS NO T, -SHIRTS is diffrent colurs and qulaitiy
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                              S
                              Sagar G Khengare
                              from Pune, Maharashtra
                              Feb 21, 2017
                              Resolved
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                              Resolved

                              Address: 411028

                              Dear Sir / Madam,

                              I had place order for "London looks Fusion of 5 Check Shirt" vide order no[protected].

                              Shirts booked online are difference in shades & colour. Hence I want to return the same. Please make to arrangement to pickup and my money return as the order was COD.

                              Regards,

                              Sagar Khengare
                              Mantri Market,
                              Near Vegt. Market,
                              Hadapsar, Pune 411028
                              Mobile - [protected]
                              Email - [protected]@gmail.com
                              Apr 13, 2017
                              Complaint marked as Resolved 
                              OnlineClues customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 25, 2017
                              OnlineClues Customer Care's response
                              Dear Customer,
                              We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                              Thanks & Regards,
                              Onlineclues Team
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                                V
                                VinodKumarG
                                from Bengaluru, Karnataka
                                Feb 21, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560096
                                Website: onlineclues.com

                                I ordered this product through online using onlineclues.com. But after receiving the order, it was totally different from what i order and size also different. Quality also not good and product is looking like old ones. From morning on wards am trying to reach them but they are not responding. I want to return the product and refund the money. Here am attaching the order details.

                                Order ID:CIN803856.
                                Order date and time:Feb 16, 2017 8:33:43 PM
                                Item Details :London Looks Branded 5 Printed Cotton Shirts !
                                size: S
                                Amount: Rs 1, 099.00.

                                Please help me to get my refund
                                +1 photos
                                Apr 7, 2017
                                Complaint marked as Resolved 
                                OnlineClues customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 06, 2017
                                OnlineClues Customer Care's response
                                Dear Sir,
                                Your refund process is going on. You will receive the payment Tomorrow in your bank account.

                                Thanks & Regards
                                Onlineclues Team
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                                  P
                                  Pon Raj
                                  from Jabalpur, Madhya Pradesh
                                  Feb 21, 2017
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                                  Address: 627357
                                  Website: indian consumer complaints

                                  Your sparkinternational shipment with awb number[protected] & order no. Cin797926. Rs 1099.
                                  I have booking shirts image given below.
                                  But received product different. This product image also upload below. So please return take my order and refund my money.
                                  +2 photos
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                                    K
                                    kd.vijay
                                    from Chennai, Tamil Nadu
                                    Feb 20, 2017
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                                    Address: 606107
                                    Website: www.onlineclues.com

                                    Londan looks branded shirts
                                    Ize:m
                                    Unit cost:999 rupees (100 extra for shipping)
                                    Total amount: 1099 rupees

                                    Returned reasons:

                                    Product (shirts) is totally different in design from the show in image of your site.
                                    Many shirts are black.
                                    I also did not receive any separate invoice...
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                                      R
                                      from Bengaluru, Karnataka
                                      Feb 20, 2017
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                                      Address: 560040
                                      Website: Online clues. Com

                                      Not good deperent items
                                      Feb 20, 2017
                                      Updated by rama [email protected]
                                      Return for items
                                      Feb 20, 2017
                                      Updated by rama [email protected]
                                      Not good deperent items
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                                        V
                                        Vijay Kumar chalo
                                        from Sathupalli, Telangana
                                        Feb 20, 2017
                                        Resolved
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                                        Resolved

                                        Address: YSR, Andhra Pradesh, 516004
                                        Website: www.onlineclues.com

                                        I will order a shirts of 5
                                        its not a good quality
                                        please refund my money
                                        +1 photos
                                        Apr 11, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 25, 2017
                                        OnlineClues Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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