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OnlineClues Complaints & Reviews

www.onlineclues.com

3.1

Updated: Dec 18, 2021

Complaints 4675

Resolved

2872

Unresolved

1803

Good! OnlineClues values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that OnlineClues step up their efforts to fully resolve all complaints 👍

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OnlineClues reviews & complaints page 97

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Address: Hisar, Haryana, 125005

Website: www.onlineclues.com

I want to return set of three London Looks denim jeans which I ordered last week i.e. on 13th Feb 2017 with an order ID- CIN798106. The price of the same is RS.1099+RS.100 shipping charges, total is RS.1199/-. I have called on company's customer care numbers but all are unanswerable. This is very bad way of conduct. Kindly do the needful and make me get my money back.
Thanks!

+2 photos

Apr 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Mam,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: Raichur, Karnataka, 584128

I am orderd london looks branded 5printed cotton shirts but that shirt's are not quality shirts and that shirt's are looking like dummy shirts so iam not happy with your shoping company i am lot of accept from yours iam not interested shopping with yours their fore refund of my money of Rs-1099 money is not important your and our relationship is important so don't cheat to us

Apr 6, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 21, 2017

Updated by Prashanthpk I am orderd 5 London looking printed cotton shirts that shirt s are not quality shirt's that's looking like dummy or duplicate shirt's am lot of expectations from yours but your not reached our expectation am unhappy shoping with you so please refund our total amount of RS 1099

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

Thanks & Regards,
Onlineclues Team

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Address: Fatehgarh Sahib, Punjab, 140406

Website: www.onlineclues.com

Wrong product delivered. Not match for original order. Plz return my money. This product wrong and lower quality product my requested plz retern my money. Please my request accepted. I poor family to belong. Please my payment 1099 return. Urgent please.

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Website: OnlineClues

I have already complained on 11th Feb against the company and the company has been notified about my complaint. However there has been no action taken in order for my product return and money refund.
The company asks to courier the product back and then refund my money upon the products arrival in Haryana. I'm not sure about this returning method and I want an official of the company to carry this procedure out. The company also doesn't pick calls up which is very frustrating. Please look into this matter and refund my product AS SOON AS POSSIBLE.

Apr 24, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: 201007

Website: www.onlineclues.com

My order no. is[protected]
the product is not as per the colour, size and the quality
i want my money to be refunded
i pay the bill from my last month saving and your wrong delivery hurts me a lot

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Address: Hisar, Haryana, 125005

Website: onlineclues.com

I have ordered 5 London look shirts at rs1099 but today as i received the shirts i was surprised to see that the shirts shown in the imagine at the time of order was different to the product i have received.
This is totaly cheating and fraud.pls give me the solution. and stop such type of cheatings with the customers

+2 photos

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Address: 670691

Website: www.onlineclues.com

I have ordered a combo of 3 jeans worth 1200 from their website. The product which I got delivered is entirely different from the one they showed in the website. I ordered for 3 jeans in same size but the one got is in different size. Please do make actions on this fraud website and help people falling from these like websites. The main thing is the customer care number they provided is not in use.

Apr 8, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Sir,
Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
Thanks & Regards
Onlineclues Team

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Address: Krishna, Andhra Pradesh, 521201

Website: Online clues .com

I had booked other colors and design but i received different colors and design please return the order.and the material also very bad quality these online clues .com is false please delete online sales of that site.

+1 photos

Feb 21, 2017

Updated by Lovaraju02031984 I had ordered the following shirts below the image

Feb 21, 2017

Updated by Lovaraju02031984 But single shirt also not came

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Address: Ranchi, Jharkhand, 834004

Website: www.onlineclues.com

The jeans which I ordered for was blue and black but they sent me the jeans of green color and zero quality and want to get it replaced soon please reply my phone no:[protected]

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Address: Aurangabad, Maharashtra, 431001

Dear, sir, mam.

Order id :- cin792892

Total ammount :- 1099/-
I ordered london looks mens 5 checkered cotton shirts, but received difference shirts, onlinecluese not picking the call and not any respond,
Please help refund my payment. or send ordered product.
The product is totally different... to website shown image this product is very bad quality
Regards

Mar 5, 2017

Complaint marked as Resolved

Product returned payment refund

OnlineClues customer support has been notified about the posted complaint.

Mar 02, 2017

Updated by Umesh9970 Dear OnlineClues Team

please refund My Amount as soon as possible please find the india post courier Receipt, courier received 1/3/2017 By online clues Office,

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Sir,
Your refund is done. Please check your bank account details.
Thanks & Regards,
Onlineclues Team

Verified Support

Mar 17, 2017

OnlineClues Customer Care's response Dear Sir,
Your refund is done. Please check your bank account details.
Thanks & Regards,
Onlineclues Team

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Address: Aurangabad, Maharashtra, 431001

Website: Onlineclues

The product is not match which shown in add, faulty product we received, please take return and give refund money to me,
My phone no is [protected]...
Add:- savera park harsul jail near Ibrahim masjid aurangabad.
Email id:[protected]@gmail.com

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Address: Indore, Madhya Pradesh, 452018

Website: www.onlineclues.com

I want to return the order of the pack of five shirts done using your site. The order number is CIN801768 and it was delivered today in the afternoon. The ordered product doesn't match the one displayed on the site and also is of very cheap quality. The customer care never pucks up the phone, nor do they respond to email. This is a fraud website.

Ashish Aman
Mob no [protected]

Apr 7, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 21, 2017

Updated by Ashish Aman [protected] mobile

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Sir,
Your refund is done. Please check your bank account details.
Thanks & Regards,
Onlineclues Team

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Address: 768004

Shirt is a different qualities sir product is ruteun sir.color not same oder item is wrung, please return this item, please return this item, and change this item sir
oder ID CIN780444.please return please return please return please return, please retune
retune please
retune please
retune
please
please please please please please please
RETURN

Apr 6, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Feb 21, 2017

Updated by komallochan nayak please return sir this item please sir return

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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Address: 382449

Website: Onlineclues.com

My phone number [protected]

Feb 21, 2017

Updated by SAIYED zuber Onlineclues.com is London looks men's Round-Neck PRINTED T-SHIRTS IS NO T, -SHIRTS is diffrent colurs and qulaitiy

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Address: 411028

Dear Sir / Madam,

I had place order for "London looks Fusion of 5 Check Shirt" vide order no[protected].

Shirts booked online are difference in shades & colour. Hence I want to return the same. Please make to arrangement to pickup and my money return as the order was COD.

Regards,

Sagar Khengare
Mantri Market,
Near Vegt. Market,
Hadapsar, Pune 411028
Mobile - [protected]
Email - [protected]@gmail.com

Apr 13, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2017

OnlineClues Customer Care's response Dear Customer,
We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
Thanks & Regards,
Onlineclues Team

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Address: Bangalore, Karnataka, 560096

Website: onlineclues.com

I ordered this product through online using onlineclues.com. But after receiving the order, it was totally different from what i order and size also different. Quality also not good and product is looking like old ones. From morning on wards am trying to reach them but they are not responding. I want to return the product and refund the money. Here am attaching the order details.

Order ID:CIN803856.
Order date and time:Feb 16, 2017 8:33:43 PM
Item Details :London Looks Branded 5 Printed Cotton Shirts !
size: S
Amount: Rs 1, 099.00.

Please help me to get my refund

+1 photos

Apr 7, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

OnlineClues Customer Care's response Dear Sir,
Your refund process is going on. You will receive the payment Tomorrow in your bank account.

Thanks & Regards
Onlineclues Team

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Address: 627357

Website: indian consumer complaints

Your sparkinternational shipment with awb number[protected] & order no. Cin797926. Rs 1099.
I have booking shirts image given below.
But received product different. This product image also upload below. So please return take my order and refund my money.

+2 photos

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Address: 606107

Website: www.onlineclues.com

Londan looks branded shirts
Ize:m
Unit cost:999 rupees (100 extra for shipping)
Total amount: 1099 rupees

Returned reasons:

Product (shirts) is totally different in design from the show in image of your site.
Many shirts are black.
I also did not receive any separate invoice...

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Address: 560040

Website: Online clues. Com

Not good deperent items

Feb 20, 2017

Updated by rama [email protected] Return for items

Feb 20, 2017

Updated by rama [email protected] Not good deperent items

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Address: YSR, Andhra Pradesh, 516004

Website: www.onlineclues.com

I will order a shirts of 5
its not a good quality
please refund my money

+1 photos

Apr 11, 2017

Complaint marked as Resolved

OnlineClues customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2017

OnlineClues Customer Care's response Dear Customer,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

Regards,
Onlineclues Team

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