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3.1
Updated: Dec 18, 2021
Complaints 4675
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2872
Unresolved
1803
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OnlineClues reviews & complaints page 98

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L
Lingesh Palani
from Chennai, Tamil Nadu
Feb 20, 2017
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Address: 629302
Website: [email protected]

Pls Return ur product, I order material another material, but delivery material changed, so return ur product pls.
+1 photos
Feb 20, 2017
Updated by Lingesh Palani Return ur product pls

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    S
    Sikandar Kamalakanta
    from Barddhaman, West Bengal
    Feb 20, 2017
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    Address: 756001
    Website: online clues

    I want to return the product because the product not match it's different colours
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      D
      ddmmyyyy
      from Ahmedabad, Gujarat
      Feb 20, 2017
      Resolved
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      Resolved

      Address: 380021
      Website: onlineclues.com

      I have been ordered for 3 linene shirts of blue white and pink colour but when u delivered the order i was not got these three colours for which i have placed and order that is u did fraud with me i am not able to get the product which u have showed me at the time of placing an order so i m not satisfied with your product which u have delivered.
      so kindly guide me hoe to return the product...otherwise i will file case against your company for fraud with the customers...

      Name : Shivang Jain
      Order Id : CIN797395
      Combo of three linen shirts of supreme quality
      Apr 6, 2017
      Complaint marked as Resolved 
      OnlineClues customer support has been notified about the posted complaint.
      Feb 18, 2017
      Sunny Kumar Sah's response       The product of london looks branded 5 printed cotton shirts of small size but it was sent to me a very low in quality & different size as per my order. The colours and quality of the shirts too bad. So i want to return the pro duct. Please take necessary steps in this matter. Collect the product from me and refund my money as soon as possible.
      Verified Support
      Feb 25, 2017
      OnlineClues Customer Care's response       Dear Sir,
      Please check your Mail account inbox, customer care team has Soon to you Regarding your refund.
      Thanks & Regards
      Onlineclues Team
      View replies
      As our per order the product was not good (like Quality & Size). Am booked Small size but we received the Medium size. The quality of cloth are very bad.

      I'm complaining about there is no delivery of product for which i have ordered. - Comment #2664006 - Image #0
      I'm complaining about there is no delivery of product for which i have ordered. - Comment #2664006 - Image #1
      I'm complaining about there is no delivery of product for which i have ordered. - Comment #2664006 - Image #2
      I'm complaining about there is no delivery of product for which i have ordered. - Comment #2664006 - Image #3
      I'm complaining about there is no delivery of product for which i have ordered. - Comment #2664006 - Image #4
      Reply
      When my order will came the date of order reach had gone notify me about my product my sending maile to me
      Reply
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        A
        Arabinda Arab
        from Mahishadal, West Bengal
        Feb 20, 2017
        Resolved
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        Resolved

        Address: Cuttack, Odisha, 753012
        Website: www.onlineclues.com

        Hi,
        I am very upset due to you have not given me correct product.Actually the product is 5 London Looks Men's Checkered Cotton Shirts which are not matching with what I have seen on your website, the colour of shirts are not correct .Colour of shirts are very different than I have seen on website.plz give me correct colour shirts otherwise you will refund money.if you possible plz replace matched shirts what I have seen on website or refund my money.
        Thank you.
        Arabinda Biswal
        [protected]
        Mar 29, 2017
        Complaint marked as Resolved 
        OnlineClues customer support has been notified about the posted complaint.
        Verified Support
        Feb 25, 2017
        OnlineClues Customer Care's response         Dear Customer,
        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

        Regards,
        Onlineclues Team
        View replies
        Return my order i dont't like product
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          P
          psmhatre
          from Mumbai, Maharashtra
          Feb 20, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400709
          Website: .OnlineClues.com

          Hi,
          I am very upset due to you have not given me correct product.Actually the product is
          London Looks Branded 5 Printed Cotton Shirts ! Order Id Num CIN 794223. the colour of shirts are not correct .Colour of shirts are very different than I have seen on website.plz give me correct colour shirts otherwise you will refund money.if you possible plz replace matched shirts what I have seen on website or refund my money.
          Thank you.
          Parshuram Mhatre
          Mob: [protected]
          +1 photos
          Mar 31, 2017
          Complaint marked as Resolved 
          OnlineClues customer support has been notified about the posted complaint.
          Feb 20, 2017
          Updated by psmhatre           Refund of Products

          Verified Support
          Feb 25, 2017
          OnlineClues Customer Care's response           Dear Customer,
          We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
          Thanks & Regards,
          Onlineclues Team.
          View replies
          Wrong shirts delivered my item london looks branded 5 printed cotton shirts, SKU CODE.LL 5SPRINT2,
          MY MOBILE NO [protected]
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            V
            vishwas9011
            Feb 20, 2017
            Resolved
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            Resolved

            Address: Hisar, Haryana, 125005
            Website: www.onlineclues.com

            I have ordered the product and I have received it on[protected].the product is very bad and size is also different..I want to return the product.I tried more 20 times on the phone number mentioned but there is no response.i have mailed them also.the return policy is of 7 days. please do the favor and solve my problem. Even my product is different what i see on the web-sites.
            Mar 28, 2017
            Complaint marked as Resolved 
            OnlineClues customer support has been notified about the posted complaint.
            Verified Support
            Feb 25, 2017
            OnlineClues Customer Care's response             Dear Sir,
            Please check your Mail account inbox, customer care team has reverted to you Regarding your refund.
            Thanks & Regards
            Onlineclues Team
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              S
              Shaileshdafda
              from Rajkot, Gujarat
              Feb 20, 2017
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              Address: Junagadh, Gujarat, 62001
              Website: Onlineclues.com

              Dear team,
              I want to return my order becoz size is not match kindly received my order and return my money urgently
              Feb 20, 2017
              Updated by Shaileshdafda               Dear team,
              I want to return my order becoz size is not match kindly received my order and return my money urgently
              Feb 20, 2017
              Updated by Shaileshdafda               Dear team,
              I want to return my order becoz size is not match kindly received my order and return my money urgently
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                C
                Chirag pala
                from Mumbai, Maharashtra
                Feb 20, 2017
                Resolved
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                Resolved

                Address: Bhavnagar, Gujarat, 364002

                I was buy product on onlineclues.com but it was realy dumbo product, its very bad product, i want to return this product but in this site no option of return product, so how can i return my product i dont know, and customer number line is always bussy . i am realy tiered but i want my money. please help me.
                order id cin785776
                email.:[protected]@gmail.com
                mo:[protected]
                Mar 30, 2017
                Complaint marked as Resolved 
                OnlineClues customer support has been notified about the posted complaint.
                Verified Support
                Feb 25, 2017
                OnlineClues Customer Care's response                 Dear Customer,
                We have acknowledged your feedback & forwarded the same to concerned department. We will resolve your issue shortly.
                Thanks & Regards,
                Onlineclues Team
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                  M
                  manoj kapse
                  from Pune, Maharashtra
                  Feb 18, 2017
                  Resolved
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                  Resolved

                  Address: Hisar, Haryana, 125005
                  Website: www.onlineclues.com

                  The product delivered to me is totally different from which I had placed order after having a look on the website. Quality of the delivered product is so poor that it can not be used in any way. I contacted & had lodged a complaint on the telephone no [protected]/39 on dated 14.02.2017. Mr Rajesh Kumar on behalf of onlineclues talked to me & assured me to get my delivered product return back & given me a complaint No. My Complaint No is 29580. But no action has been taken so far...and ms.arpana executive on onlineclues she calling my mobile she used rough language with my wife.
                  +1 photos
                  May 18, 2017
                  Complaint marked as Resolved 
                  OnlineClues customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 25, 2017
                  OnlineClues Customer Care's response                   Dear Customer,
                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                  Regards,
                  Onlineclues Team
                  Feb 25, 2017
                  Updated by manoj kapse                   The product delivered to me is totally different from which I had placed order after having a look on the website. Quality of the delivered product is so poor that it can not be used in any way. I contacted & had lodged a complaint on the telephone no [protected]/39 on dated 14.02.2017. Mr Rajesh Kumar on behalf of onlineclues talked to me & assured me to get my delivered product return back & given me a complaint No. My Complaint No is 29580. But no action has been taken so far...

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                    S
                    Siba Prasad Nayak
                    from Bhubaneshwar, Odisha
                    Feb 18, 2017
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                    Address: Khordha, Odisha, 751010
                    Website: www.onlineclues.com

                    Ihave ordered a product with different colour of five shirts london, my - order id-cin778437 my cont-[protected], but got very bad product, change product, i will tray castermbr care not receved plz and two times email in online clues team but till my problumes not sloved ll"reqstered plz change my product nor refond money.
                    +2 photos
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                      V
                      v subbareddy
                      from Hyderabad, Telangana
                      Feb 18, 2017
                      Resolved
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                      Resolved

                      Address: 500016

                      Hi,
                      I'm VSubbaReddy I have branded combo of 5 linean shirt and my Order no: AWB[protected]and I received my order on 14feb17. The product I got is not the same colour and size I ordered I call the number to return products many time they are busy and I mailed them that to I don't get response. So kindly take proper measures to solve my problem and take my order back

                      Regards,
                      Vsubbareddy
                      [protected].
                      Apr 11, 2017
                      Complaint marked as Resolved 
                      OnlineClues customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 25, 2017
                      OnlineClues Customer Care's response                       Dear Customer,
                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                      Regards,
                      Onlineclues Team
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                        P
                        Patel Asmin
                        from Mandal, Gujarat
                        Feb 18, 2017
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                        Address: Panchmahal, Gujarat, 382729
                        Website: Online cluse.com

                        My product is not match which shown in add, faulty product we received, please take return and give refund money to me,
                        my oder no- CIN799930.
                        +1 photos
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                          S
                          S Tolen Singh
                          from Jorhat, Assam
                          Feb 18, 2017
                          Resolved
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                          Resolved

                          Address: Hisar, Haryana, 125005
                          Website: Onlineclues.com

                          With due regards, I'm stating that I have ordered the items of London looks 5 men's cotton check shirts after properly checking it from this market but today wrong items are delivered to me, which are quite different from those I have ordered and quality is also very bad, not properly sewed and even some of them are torn. So, keeping the value of the business, please you look into the matter. And you kindly help me getting refunded at the earliest. Thanking you.
                          Mar 31, 2017
                          Complaint marked as Resolved 
                          OnlineClues customer support has been notified about the posted complaint.
                          Feb 18, 2017
                          Updated by S Tolen Singh                           No updates from the company till yet.
                          Verified Support
                          Feb 25, 2017
                          OnlineClues Customer Care's response                           Dear Customer,

                          Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at [protected]@onlineclues.com

                          Thanks & Regards,
                          Onlineclues Team
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                            M
                            Manoj Kumar Manoj
                            from Roorkee, Uttarakhand
                            Feb 18, 2017
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                            Address: Aligarh, Uttar Pradesh, 202139

                            Comp. No29584
                            My rupee pls refund
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                              M
                              Mr. lecture s
                              from Faridkot, Punjab
                              Feb 17, 2017
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                              Address: Ludhiana, Punjab, 141001
                              Website: www.onlineclues.com

                              I have ordered 5 t shirts but they all are different in design and colour even by quality . When I call customer care no. It always goes busy .I have already send e mail to company email address but no reply come to me .Even phone rings but no one pick phone call so that I can complaint them .Please take some action again it and refund my money.
                              +1 photos
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                                M
                                manash singha
                                from Hojai, Assam
                                Feb 17, 2017
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                                Address: Kamrup Metropolitan, Assam, 781030
                                Website: 0nline clues

                                Main jo product order dia tha woh mujay nahi mila yay product totally olog hay may yay product return korna sahta hu manay jo order dia tha usko day
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                                  M
                                  mani karthi
                                  from Chennai, Tamil Nadu
                                  Feb 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Cuddalore, Tamil Nadu
                                  Website: www.onlineclues.com

                                  Hi,
                                  I'm MANI.S I have branded combo of 5 cotten shirt and my Order no:[protected] and I received my order on 17feb17. The product I got is not the same colour and size I ordered I call the number to return products many time they are busy and I mailed them that to I don't get response. So kindly take proper measures to solve my problem and take my order back
                                  +2 photos
                                  Mar 30, 2017
                                  Complaint marked as Resolved 
                                  OnlineClues customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 25, 2017
                                  OnlineClues Customer Care's response                                   Dear Customer,
                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                  Regards,
                                  Onlineclues Team
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                                    R
                                    Rakesh Kolte
                                    from Kolhapur, Maharashtra
                                    Feb 17, 2017
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                                    Address: 441001

                                    Plz take return this product and return back my money my mobile no [protected]
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                                      S
                                      sweety@1889
                                      from Surat, Gujarat
                                      Feb 17, 2017
                                      Resolved
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                                      Resolved

                                      Address: Hisar, Haryana, 125001
                                      Website: www.onlineclues.com

                                      My product details are
                                      order no CIN791325.
                                      This is to inform you that I have filled the complain against you in consumer forum and I'll still get notified about it.
                                      Also ur calls demanding card details like card number, cvv and expiry dates are traced by police and I have filed fir against you.please return my money or you will face a strict legal action
                                      Apr 1, 2017
                                      Complaint marked as Resolved 
                                      OnlineClues customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 25, 2017
                                      OnlineClues Customer Care's response                                       Dear Customer,
                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                      Regards,
                                      Onlineclues Team
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                                        S
                                        sweety@1889
                                        from Surat, Gujarat
                                        Feb 17, 2017
                                        Resolved
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                                        Resolved

                                        Address: Hisar, Haryana, 125001
                                        Website: www.onlineclues.com

                                        My product details are
                                        order no CIN791325.
                                        This is to inform you that I have filled the complain against you in consumer forum and I'll still get notified about it.
                                        Also ur calls demanding card details like card number, cvv and expiry dates are traced by police and I have filed fir against you.
                                        Apr 8, 2017
                                        Complaint marked as Resolved 
                                        OnlineClues customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 06, 2017
                                        OnlineClues Customer Care's response                                         Dear Customer,
                                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous [protected]@onlineclues.com in case you require further assistance in the interim.

                                        Regards,
                                        Onlineclues Team
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