[Resolved]  OnlineClues — Wrong size jeans

Address:Mumbai City, Maharashtra, 400037
Website:onlineclues.com

Sent me wrong size jeans now from past 2 months no one is reverting at last tyhey sent a mail to send the parcel back which i didi but no use but still no one is replying please help order no is below

Dear Kapil,

With Reference to your order no. CIN260260, As per our return policy mentioned on the website we request you, to Please courier back the product at the below mentioned address by Indian Post.

Spark International, Opp. Holy Hospital. Tosham Road, Hisar(125001) Haryana

and provide us your complete Bank details & reverse courier slip. We Onlineclues.Com, Being a Customer favoring company, shall refund your money as soon as the product the received.


Thanks & Regards,
Onlineclues customer care Team
Contact : [protected], [protected]

i did but no one pick the call now.pl, ease please help
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Nov 25, 2016
Complaint marked as Resolved 
OnlineClues customer support has been notified about the posted complaint.
Oct 18, 2016
Updated by KAP007
EM[protected]IN POD NO OF PARCEL SENT
Oct 18, 2016
Updated by KAP007
BELOW ARE MY EMAILS.

Will you people reply you have told to send back which I already did now what is the problem

From: Nuhani, Kapil
Sent: Tuesday, October 18, 2016 10:23 AM
To: 'Onlineclues Customer Care' <[protected]@onlineclues.com>
Subject: RE: shameless creatures

I am waiting at least say something your numbers are continuously busy…..please revert don’t force me to take the step
From: Onlineclues Customer Care [mailto:[protected]@onlineclues.com]
Sent: Saturday, October 15, 2016 11:01 AM
To: Nuhani, Kapil <kapil.[protected]@accenture.com>
Subject: Re: shameless creatures

Dear Kapil,

You can courier the parcel any day. As we receive the parcel we will refund you.

Thanks & Regards
onlineclules

On Fri, Oct 14, 2016 at 10:27 AM, <kapil.[protected]@accenture.com> wrote:
Hi,

Was damn bust last sat and in weeks I cannot send will send u tomrw and will mail you the bank details with pod no

From: Nuhani, Kapil
Sent: Wednesday, September 28, 2016 12:50 PM
To: 'Onlineclues Customer Care' <[protected]@onlineclues.com>
Subject: RE: shameless creatures

Will you please reply or can I courier it to you on Saturday I done have time on weekends.


Regards
Kapil Nuhani

From: Nuhani, Kapil
Sent: Tuesday, September 27, 2016 5:38 PM

To: Onlineclues Customer Care <[protected]@onlineclues.com>
Subject: RE: shameless creatures

Please reply can you send anyone to collect on your website it is you people will collect reply

From: Nuhani, Kapil
Sent: Tuesday, September 27, 2016 11:38 AM
To: 'Onlineclues Customer Care' <[protected]@onlineclues.com>
Subject: RE: shameless creatures

Pls reply

From: Nuhani, Kapil
Sent: Tuesday, September 27, 2016 10:54 AM
To: 'Onlineclues Customer Care' <[protected]@onlineclues.com>
Subject: RE: shameless creatures

Hi,

I will do that but I was told someone will come and collect the product and will take the bank details what you want me to do know cant you send someone to collect the product. Like you have sent for delivery.

Regards,

Kapil Nuhani

From: Onlineclues Customer Care [mailto:[protected]@onlineclues.com]
Sent: Tuesday, September 27, 2016 10:06 AM
To: Nuhani, Kapil <kapil.[protected]@accenture.com>
Subject: Re: shameless creatures

Dear Kapil,

With Reference to your order no. CIN260260, As per our return policy mentioned on the website we request you, to Please courier back the product at the below mentioned address by Indian Post.

Spark International, Opp. Holy Hospital. Tosham Road, Hisar(125001) Haryana

and provide us your complete Bank details & reverse courier slip. We Onlineclues.Com, Being a Customer favoring company, shall refund your money as soon as the product the received.


Thanks & Regards,
Onlineclues customer care Team
Contact : [protected], [protected]

On Mon, Sep 26, 2016 at 4:06 AM, <kapil.[protected]@accenture.com> wrote:
Hi,

Do you people have any shame left other than cheating customers it’s been 2 months I am running behind you fools to change or refund my product have ordered jeans of size 387 and you fools have sent of 36 neither you reply on personal mail nor you pick the call if I don’t get the revert you people just keep in mind ill forget my 1000 rs but will screw you people badly in court just remember.



Below are the details.

Please find the details of below order

Dear KAPIL NUHANI L your order no CIN260260 has been shipped on 7July2016 through GATI courier with tracking code[protected] and will be delivered within 4-7 days... I have ordered for size 38 and it is 36 which is delivered to me...Please collect the parcel soon and do the refund...no one is receiving the call on your number...pls reply soon.


Regards
Kapil Nuhani


Sent from Samsung Mobile

Dear Team,

Please find the details of below order

Dear KAPIL NUHANI L your order no CIN260260 has been shipped on 7July2016 through GATI courier with tracking code[protected] and will be delivered within 4-7 days... I have ordered for size 38 and it is 36 which is delivered to me...Please collect the parcel soon and do the refund...no one is receiving the call on your number...pls reply soon.

Regards
Kapil Nuhani

________________________________________

This message is for the designated recipient only and may contain privileged, proprietary, or otherwise confidential information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the e-mail by you is prohibited. Where allowed by local law, electronic communications with Accenture and its affiliates, including e-mail and instant messaging (including content), may be scanned by our systems for the purposes of information security and assessment of internal compliance with Accenture policy.
______________________________________________________________________________________

www.accenture.com
Oct 19, 2016
Updated by KAP007
Already sent the product back but not helping with refund order no cin260260
Verified Support
Oct 21, 2016
OnlineClues Customer Care's response
Dear Sir,
Your refund is done, Please check Your bank account.
Thanks
Onlineclues Team
Complaint comments 

Comments

I have ordered wrong size and i dint received the order Id. But i have given my mobile number [protected]. Please cancel my order
Replas my products printed share size xxxl
Hi,
It is to inform you all I have sent back my parcel to the his sar address asap it is received my amount is reversed back thanks team
Good service refunded back the amount

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