Comments
I have purchased 2 years Onsitego extended warranty pack from Amazon (along with the new LG TV) and trying to register this pack from last 4 days. Called Onsitego customer care and there is no proper response from them.
I am wondering for registration itself they are taking hell lot of time, if we get any issue with the product then what is the scenario? Really Worrying.
My Order ID is[protected].
Narasimha Rao
[protected]
I am wondering for registration itself they are taking hell lot of time, if we get any issue with the product then what is the scenario? Really Worrying.
My Order ID is[protected].
Narasimha Rao
[protected]
Thanks to Sameer. He has resolved my registration issue in matter of minutes just like that.
Really pathetic service - No related response from their customer service - completely disconnected responses. Struggling to get my phone repaired. They should be delisted from all partner websites.
I already giving my detail...for repair my samsung refrigerator...couple of day before they told me...ur call log is registered... Every calling they told me...technition will be visited in next 24 hour...but today is 7 Oct ..now they are telling me ur call log not registered...I wasted my two days for this work...👎unsatisfying services provided by you on site go...who is that ledy she is pick my call in first time...my registered no is [protected]/[protected]
Unexpected...
Worthless service and waste of time. They damage the device even further and send it back without repair. They make the device useless.
can anyone tell the customer support number
It's been 3 weeks since I bought the Spills and Damages pack for One year . The certificate in ther email they keep sending never opens . The link doesn't work. I'm unable to complete even the Registration process even after 3 weeks.
The website says I should have recieved a welcome kit with ID number and 6 Digit pin number ...which I still have not .
The customer chat they provide dose not even LOG THE chat . So each time u have to speak to. Different person and narrate the story.
Now I'm seriously considering refunding this . How can a company facilitate any service when they are unable to manage a basic registration process.
I'm not sure ONSITEGO is the right place for any service . It's very easy to make someone buy your Product but i[censored] aren't gonna provide anything then you're fooling people.
The website says I should have recieved a welcome kit with ID number and 6 Digit pin number ...which I still have not .
The customer chat they provide dose not even LOG THE chat . So each time u have to speak to. Different person and narrate the story.
Now I'm seriously considering refunding this . How can a company facilitate any service when they are unable to manage a basic registration process.
I'm not sure ONSITEGO is the right place for any service . It's very easy to make someone buy your Product but i[censored] aren't gonna provide anything then you're fooling people.
OnsitegGo's reply, Sep 19, 2019
Hi Pooja,
Apologies for the delay in responding to your query. In case, you're still facing any issues with the certificate of protection or the activation link, kindly write to us on [email protected] and we will get in touch to help you with a resolution.
Regards,
Team Onsitego
Apologies for the delay in responding to your query. In case, you're still facing any issues with the certificate of protection or the activation link, kindly write to us on [email protected] and we will get in touch to help you with a resolution.
Regards,
Team Onsitego
At the outset please accept our sincere apology for not meeting your expectations and the inconvenience caused.
Whenever we see a feedback is not outstanding, We like to follow up to see what we could have done better.
We will contact you soon to address your issue.
Once again thank you for taking the time to let us know how you feel, and we hope we can address this for you.
Stay Delighted!
Team OnsiteGo.